Fundação Renova

6 – Social dialogue

Objective of the program

[Support for PG019 Micro and Small Business Recovery Program] Production of a radio program about the Business Meeting in ES and MG, carried out by the +Management project.[Support for PG020 Stimulus to Local Contracting] Production of an article for the Baixo Guandu newsletter mural on how to sign up for Recoloca Rio Doce.[Support for PG013 Tourism, Culture, Sports and Recreation ] Production of material for the 38th edition of the Voz da Foz newsletter about the finalists of the Fishing Tournament in Linhares.[Support for PG033 Education Program for the Revitalization of Doce River ] Production of a radio program about registrations for Young Leadership Training.DiIn continuity with the actions to Resume Aquaculture and Fishing Activities, highlights include: In Linhares (ES) and Aracruz (ES) meetings were held with the group “As Meninas”, Association of Fishermen and Aquaculturists of Guaxe (APIGUA) and Association of Fishermen of Barra do Riacho to carry out a participatory technical diagnosis for the execution of the Fishing Opportunities project. In Santa Cruz do Escalvado (MG), a conversation was held with residents of Novo Soberbo to present the scope of activity of Igarapesca Consultancy, dedicated to promoting Fishing Tourism in the localities.The creation of permanent communication channels and interaction with the society in fixed and itinerant locations that provide the institution with a round table for dialogue and negotiation; the construction and maintenance of the website; the creation and maintenance of locations for dialogue with the communities; a 0800 service center; the creation of a “Q&A” manual; the use of social media for spreading news about the Foundation’s initiatives; to clarify doubts and to provide information; PR and to make releases available to different communication channels.

Progress of Program

- Ombudsman
There were no relevant facts.

- Communication
[Support for the Economy and Innovation] Content about the Entrepreneurship, Recreation and Citizenship Action events, carried out in partnership with Sesi and city halls, included radio programs (Moment of Reparation) and newsletters with the communities.

[Support for PG002 Compensation and Indemnity of Impacted Parties] The closure of the Simplified Compensation System (Novel) was a subject discussed in communication channels in the territories, such as WhatsApp pills, articles in newsletter
s with communities and newsletter murals.

[Support for PG008 Reconstruction of Villages] Regarding resettlement, one of the milestones of 2023 was the choice of the names of the districts: New Bento Rodrigues and Paracatu. There were other milestones, such as the handing over of the first keys to new residents and the completion of public facilities. Communication channels in the Mariana and Alto Rio Doce region, including community newsletter
s and resettlement reports, publicized these issues.

[Support for PG013 Tourism, Culture, Sports and Recreation] The Doce RFP, another PG013 initiative, reached its third edition, in June, and received space in communications made in the affected regions. In addition to content about the milestones related to the 3rd Doce RFP, disseminated through WhatsApp pills, articles on radio programs (Moment of Reparation) and in newsletters with communities, there was the creation of a poster, banner, e-mail marketing and pamphlet.

[Support for PG013 Tourism, Culture, Sports and Recreation] Libraries that were revitalized, whether with the delivery of kits and equipment or small renovations, gained prominence in some communication channels throughout the territories. Articles on radio programs (Moment of Reparation) and in newsletters with communities reported on deliveries relating to the Reading Incentive project, developed in municipalities in Minas Gerais and Espírito Santo.

[Support for PG018 Economic Development and Diversification] Articles on radio programs (Moment of Reparation) and in newsletter
s talked about the operation of community banks and their milestones in 2023. Community banks are present in Itueta, Povoação e Regência (in Linhares), Dionísio (Baixa Verde community) and Belo Oriente (Cachoeira Escura community).

[Support for PG020 Stimulus to Local Contracting] The publicity of professional courses carried out in partnership with Senai circulated in the territories through WhatsApp pills, articles on radio programs (Moment of Reparation) and articles in newsletters with the communities.

- Customer service channels
Throughout the month of December, services continued to be provided to the public at the Information and Service Centers (ISCs), which includes welcoming, registering and resolving demands, in addition to offering various information and clarifications.

During the month, 14 service campaigns were also carried out through the Mobile ISCs, decentralized units that seek to expand the reach of the service offered by the ISCs in several affected locations.

Continuing with permanent improvement actions, five improvement and training activities were carried out aimed at ISC agents, including: (1) Module 5 Training Cycle - Psychological Safety, on 12/12/2023, (2) ISCs
and Dialogue Integrated Training and Development Cycle - Legal Training, on 12/14/2023 and (3) PIM Feedback Training, on 12/22/2023.

Throughout the month of December, the Attorney Assistance Channel (“Doubts Channel”) provided 3,821 services aimed at topics related to the Simplified Indemnity Process (“Novel”). This number includes 1,094 new demands received via E-mail from Ombudsman, 13 received in person and 26 received remotely; and 2,688 final replies were provided to the public.

- Dialogue
In Mariana, emphasis on the continuity of meetings for discussions related to Collective Resettlements: in Paracatu de Baixo, Working Group agendas were held for discussions on the collective resettlement of the community and other reparation issues, in addition to the continuity of Work Inspection agendas of Collective Resettlement. The 4th Coffee with a Chat also took place, with leaders from the Mariana headquarters to clarify doubts regarding notices and presentation of Economy and Innovation actions.

In Bento Rodrigues, emphasis on the Working Group's agenda for discussion about Collective Community Resettlement and other reparation issues.

In relation to dialogue, communication and social participation, a conversation took place with the Communication Group to create the next edition of Terra da Gente Newspaper in Rio Doce (MG). In addition, there was a collective meeting with residents and local leaders of Naque (MG) to discuss feedback on the claims presented in the demonstration held at the ISC on 11/27/2023.

Regarding the issue of water quality in the Doce River and water supply and treatment, a meeting was held with the community of Gesteira Mutirão and representatives of the Public Power regarding the Barra Longa Water Supply System (MG).

Ombudsman's Office

There were no relevant facts this month.

Communication
[Press] Registration open for Multiplica Rio Doce, which will promote projects to generate work and income.

[Press] The deadline to request a registration review with the Renova Foundation is open.

[Support for PG026 Recovery of Permanent Preservation Areas PPA] Publication of an article in the 17th edition of the Voices of the Territory newsletter about planting seedlings with students from Camões Agriculture School, in Sem-Peixe.

[Calha do Rio Doce] Publication of an article in the 17th edition of the Voices of the Territory newsletter about the story of a farming couple from Biboca, district of São José do Goiabal, in the eight years since the collapse.

[Calha do Rio Doce] Publication of an article in the 17th edition of the Voices of the Territory newsletter with the main information about TAC-Governance.

[Support for PG013 Tourism, Culture, Sports and Recreation] Publication of an article in the 17th edition of the Voices of the Territory newsletter with information about the third edition of the Doce RFP.

[Calha do Rio Doce] Publication of an article in the 17th edition of the Voices of the Territory newsletter, published in Pratas da Casa, about the work of an artisan from Marliéria.

[Support for PG018 Economic Development and Diversification] Publication of an article in the 17th edition of the Voices of the Territory newsletter about the registration period for the Multiplica Rio Doce project.

[Support for PG018 Economic Development and Diversification] Publication of an article in the 16th edition of the Voz do Rio Doce newsletter about the registration period for the Multiplica Rio Doce project.

[Médio Rio Doce] Publication of an article in the 16th edition of the Voz do rio Doce newsletter, published in Pratas da Casa, about the work of a group of artisans from Cachoeira Escura.

[Support for PG026 Recovery of Permanent Preservation Areas PPA] Publication of an article in the 16th edition of the Voz do Rio Doce newsletter about the work of seed collectors from the Doce River Basin Seedling and Seed Network.

[Médio Rio Doce] Publication of an article in the 16th edition of the Voz do Rio Doce newsletter about affected stories from Conselheiro Penas, Alpercata and Tumiritinga who had projects included in the Renova Foundation's RFPs.

[Support for PG013 Tourism, Culture, Sports and Recreation] Publication of an article in the 16th edition of the Voz do Rio Doce newsletter about the projects approved in the Doce RFP.

[Support for PG028 Biodiversity Conservation] Publication of an article in the 16th edition of the Voz do Rio Doce newsletter about what is being done to recover the biodiversity of the Doce River.

[Support for PG013 Tourism, Culture, Sports and Recreation] Publication of an article in the 17th edition of the Citizen Repair newsletter about the projects in Baixo approved in the third edition of the Doce RFP.

[Baixo Rio Doce] Publication of an article in the 17th edition of the Citizen Repair newsletter with reports from those affected in Baixo about the 8 years of collapse.

[Support for Economy and Innovation] Publication of an article in the 17th edition of the Citizen Repair newsletter about registrations to participate in Multiplica Rio Doce.

[Baixo Rio Doce] Publication of an article in the 17th edition of the Citizen Repair newsletter about the book that tells Stories about the Doce River.

[Support for PG008 Reconstruction of Villages - Paracatu] Production and distribution of the 57th printed edition of the Paracatu Report with information about the Paracatu resettlement process for the community.

[Support for the Economy and Innovation] Publication of an article in the 39th edition of the Voz da Foz newsletter about the importance of adapting small businesses.

[Foz do Rio Doce] Publication of a poem in the 39th edition of the Voz da Foz newsletter. Written by a child from Povoação, the text talks about the Doce River and what he expects for the river from now on.

[Support for PG013 Tourism, Culture, Sports and Recreation] Publication of an article in the 39th edition of the Voz da Foz newsletter about the result of the third Doce RFP.

[Foz do Rio Doce] Publication of an article in the 39th edition of the Voz da Foz newsletter about the traditional celebration of São Benedito, patron saint of Linhares.

[Support for PG002 Reimbursement and Compensation for Impacted People] Publication of an article in the 39th edition of the Voz da Foz newsletter about the importance of checking the messages sent to avoid falling for fraud.

[Foz do Rio Doce] Publication of an article in the Linhares newsletter mural informing that it will be the last edition, as the newsletter mural will be discontinued.

[Foz do Rio Doce] Publication of an article in the Linhares newsletter mural informing that people will continue to receive information through Voz da Foz.

[Foz do Rio Doce] Publication of an article in the Linhares newsletter mural about the communication group that supports the production of the newsletter indicating the agenda.

[Foz do Rio Doce] Publication of an article in the Linhares newsletter mural informing that readers can also send stories to the newspaper.

[Foz do Rio Doce] Publication of an article in the Linhares newsletter mural informing that service at the ISCs remains normal.

[Foz do Rio Doce] Publication of an article in the Linhares newsletter mural informing all other official communication channels of the Renova Foundation.

[Baixo Rio Doce] Publication of an article in the Colatina newsletter mural informing that it will be the last edition, as the newsletter mural will be discontinued.

[Baixo Rio Doce] Publication of an article in the Colatina newsletter mural informing that people will continue to receive information through the Citizen Repair newsletter.

[Baixo Rio Doce] Publication of an article in the Colatina newsletter mural about the communication group that supports the production of the newsletter with guidelines. The article informs how other people can participate in the group.

[Baixo Rio Doce] Publication of an article in the Colatina newsletter mural informing that readers can also send stories to the newspaper.

[Baixo Rio Doce] Publication of an article in the Colatina newsletter mural informing that service at the ISCs remains normally.

[Baixo Rio Doce] Publication of an article in the Colatina newsletter mural informing all other official communication channels of the Renova Foundation

[Baixo Rio Doce] Publication of an article in the Baixo Guandu newsletter mural informing that it will be the last edition, as the newsletter mural will be discontinued.

[Baixo Rio Doce] Publication of an article in the Baixo Guandu newsletter mural informing that people will continue to receive information through the Citizen Repair newsletter.

[Baixo Rio Doce] Publication of an article in the Baixo Guandu newsletter mural about the communication group that supports the production of the newsletter with guidelines. The article informs how other people can participate in the group.

[Baixo Rio Doce] Publication of an article in the Baixo Guandu newsletter mural informing that readers can also send stories to the newspaper.

[Baixo Rio Doce] Publication of an article in the Baixo Guandu newsletter mural informing that service at the ISCs remains normal.

[Baixo Rio Doce] Publication of an article in the Baixo Guandu newsletter mural informing all other official communication channels of the Renova Foundation.

[Médio Rio Doce] Publication of an article in the Cachoeira Escura newsletter mural informing that it will be the last edition, as the newsletter mural will be discontinued.

[Médio Rio Doce] Publication of an article in the Cachoeira Escura newsletter mural informing that people will continue to receive information through the Voz do Rio Doce newsletter.

[Médio Rio Doce] Publication of an article in the Cachoeira Escura newsletter mural about the communication group that supports the production of the newsletter with an indication of agendas. The article informs how other people can participate in the group.

[Médio Rio Doce] Publication of an article in the Cachoeira Escura newsletter mural informing that readers can also send stories to the newspaper.

[Médio Rio Doce] Publication of an article in the Cachoeira Escura newsletter mural informing that service at the ISCs remains normal.

[Médio Rio Doce] Publication of an article in the Cachoeira Escura newsletter mural informing all other official communication channels of the Renova Foundation.

[Médio Rio Doce] Publication of an article in the Naque newsletter mural informing that it will be the last edition, as the newsletter mural will be discontinued.

[Médio Rio Doce] Publication of an article in the Naque newsletter mural informing that people will continue to receive information through the Voz do Rio Doce newsletter.

[Médio Rio Doce] Publication of an article in the Naque newsletter mural about the communication group that supports the production of the newsletter with an indication of the agenda. The article informs how other people can participate in the group.

[Médio Rio Doce] Publication of an article in the Naque newsletter mural informing that readers can also send stories to the newspaper.

[Médio Rio Doce] Publication of an article in the Naque newsletter mural informing that service at the ISCs remains normal.

[Médio Rio Doce] Publication of an article in the Naque newsletter mural informing all other official communication channels of the Renova Foundation.

[Médio Rio Doce] Publication of an article in the newsletter mural of Pedra Corrida informing that it will be the last edition, as the newsletter mural will be discontinued.

[Médio Rio Doce] Publication of an article in the Pedra Corrida newsletter mural informing that people will continue to receive information through the Voz do Rio Doce newsletter.

[Médio Rio Doce] Publication of an article in the Pedra Corrida newsletter mural about the communication group that supports the production of the newsletter with an indication of agendas. The article informs how other people can participate in the group.

[Médio Rio Doce] Publication of an article in the Pedra Corrida newsletter mural informing that readers can also send stories to the newspaper.

[Médio Rio Doce] Publication of an article in the Pedra Corrida newsletter mural informing that service at the ISCs remains normal.

[Médio Rio Doce] Publication of an article in the Pedra Corrida newsletter mural informing all other official communication channels of the Renova Foundation.

[Médio Rio Doce] Publication of an article in the Governor Valadares newsletter mural informing that it will be the last edition, as the newsletter mural will be discontinued.

[Médio Rio Doce] Publication of an article in the Governor Valadares newsletter mural informing that people will continue to receive information through the Voz do Rio Doce newsletter.

[Médio Rio Doce] Publication of an article in the Govenador Valadares newsletter mural about the communication group that supports the production of the newsletter with an indication of agendas. The article informs how other people can participate in the group.

[Médio Rio Doce] Publication of an article in the Governor Valadares newsletter mural informing that readers can also send stories to the newspaper.

[Médio Rio Doce] Publication of an article in the Governor Valadares newsletter mural informing that service at the ISCs remains normal.

[Médio Rio Doce] Publication of an article in the Governor Valadares newsletter mural informing all other official communication channels of the Renova Foundation.

[Médio Rio Doce] Publication of an article in the Tumiritinga newsletter mural informing that it will be the last edition, as the newsletter mural will be discontinued.

[Médio Rio Doce] Publication of an article in the Tumiritinga newsletter mural informing that people will continue to receive information through the Voz do Rio Doce newsletter.

[Médio Rio Doce] Publication of an article in the Tumiritinga newsletter mural about the communication group that supports the production of the newsletter with an indication of agendas. The article informs how other people can participate in the group.

[Médio Rio Doce] Publication of an article in the Tumiritinga newsletter mural informing that readers can also send stories to the newspaper.

[Médio Rio Doce] Publication of an article in the Tumiritinga newsletter mural informing that service at the ISCs remains normal.

[Médio Rio Doce] Publication of an article in the Tumiritinga newsletter mural informing all other official communication channels of the Renova Foundation.

[Baixo Rio Doce] Publication of an article in the Aimorés newsletter mural informing that it will be the last edition, as the newsletter mural will be discontinued.

[Baixo Rio Doce] Publication of an article in the Aimorés newsletter mural informing that people will continue to receive information through the Citizen Repair newsletter.

[Baixo Rio Doce] Publication of an article in the Aimorés newsletter mural about the communication group that supports the production of the newsletter with guidelines. The article informs how other people can participate in the group.

[Baixo Rio Doce] Publication of an article in the Aimorés newsletter mural informing that readers can also send stories to the newspaper.

[Baixo Rio Doce] Publication of an article in the Aimorés newsletter mural informing that service at the ISCs remains normal.

[Baixo Rio Doce] Publication of an article in the Aimorés newsletter mural informing all other official communication channels of the Renova Foundation.

[Baixo Rio Doce] Publication of an article in the Resplendor newsletter mural informing that it will be the last edition, as the newsletter mural will be discontinued.

[Baixo Rio Doce] Publication of an article in the Resplendor newsletter mural informing that people will continue to receive information through the Citizen Repair newsletter.

[Baixo Rio Doce] Publication of an article in the Resplendor newsletter mural about the communication group that supports the production of the newsletter with an indication of agendas. The article informs how other people can participate in the group.

[Baixo Rio Doce] Publication of an article in the Resplendor newsletter mural informing that readers can also send stories to the newspaper.

[Baixo Rio Doce] Publication of an article in the Resplendor newsletter mural informing that service at the ISCs remains normal.

[Baixo Rio Doce] Publication of an article in the Aimorés newsletter mural informing all other official communication channels of the Renova Foundation.

[Support for PG006 Ombudsman Pillar] Creation and dissemination of a WhatsApp pill about the end of the general ombudsman selection process and who was chosen for the position.

Customer service channels

Throughout the month of November, services continued to be provided to the public at the Information and Service Centers (ISCs), which includes welcoming, registering and resolving demands, in addition to offering various information and clarifications.

Throughout the month of November, services continued to be provided to the public at the Information and Service Centers (ISCs), which includes welcoming, registering and resolving demands, in addition to offering various information and clarifications.

Continuing with permanent improvement actions, five improvement and training activities were carried out aimed at ISC agents, including: (1) Communication on Reception for those Affected, on 11/07/2023, (2) Meeting to pass on guidance on changes to the Registration process (PG01) – Part I, on 11/10/2023, (3) Cycle of Training Module 1 - Meeting to provide guidance on changes to the Registration process (PG01) – Part 2, on 11/13/2023, (4) Training cycle Module 2 - Empathy, on 11/22/2023 and (5 ) Training cycle Module 3 - Listening, on 11/29/2023.

Throughout the month of November, the Attorney Assistance Channel (“Doubts Channel”) provided 1,245 services aimed at topics related to the Simplified Indemnity Process (“Novel”). This number includes 406 new demands received via E-mail from the Doubts Channel, 13 in person, 21 remotely and 805 final replies provided to the public.

Dialogue

In Mariana, emphasis on the continuity of meetings for negotiations related to Collective Resettlements: in Paracatu de Baixo, Working Group agendas were held for discussions on collective resettlement of the community and other reparation issues, in addition to the continuity of Inspection agendas for the works of the Collective Resettlement. In Bento Rodrigues, emphasis on the holding of the Bento Rodrigues Group and Work to organize the methodology of the Deliberative Assembly for the Naming of Streets and Public Assets of the Community, as well as other repair matters. Continuing, there was a Deliberative Assembly with the community to name the streets and the district. Mariana also hosted the 3rd Residents Meeting in the New District of Bento Rodrigues.

Regarding the presentation of programs and the theme of economics, meetings to present the Multiplica Rio Doce project were held in the cities of Alpercata, Caratinga, Galiléia, Marliéria and Timóteo, in Minas Gerais and in the cities of Colatina, Marilândia and Baixo Guandu in Espirito Santo. The communities of Regência and Povoação in Linhares (ES) received two evaluation meetings of the first cycle of the Meliponiculture project.

Regarding the relationship actions linked to the Resumption of Aquaculture and Fishing Activities program, the following stand out: collective meeting with professional fishermen to discuss the program's actions in Naque (MG) and presentation meetings of the Fishing Opportunities Project for professional fishermen in Linhares (ES).

Regarding the issue of water quality in the Doce River and water supply, meetings were held with the community of Gesteira Mutirão and representatives of the Public Authorities regarding the Barra Longa Water Supply System (MG). A meeting was also held with residents of Tumiritinga (MG) regarding the quality and conscious use of water. In addition, collective meetings took place with leaders from Aimorés (MG) and Itueta (MG) to present the Monitoring of the Doce River Basin
.
Other notable actions: In Naque (MG) there was a collective meeting with the municipality's Committee of the Affected to receive demands and clarifications regarding the activities of the Renova Foundation. In Barra Longa (MG) a conversation took place with the Communication Group to create the next edition of the newspaper Our Land. In addition, an Accountability Forum took place to present environmental repair actions to the residents of Baixo Guandu (ES).

Communication:
[Support for PG033 Education Program for Revitalization of the Doce River] Production of a radio program about open registrations for the Young Leadership Training project.

[Support for PG019 Micro and Small Business Recovery Program] Production of a radio program about the Business Meeting in ES and MG, carried out by the +Management project.

[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a radio program about the partial result of the 3rd edition of the Doce RFP.

[Support for PG033 Education Program for Revitalization of the Doce River] Production of an article for the Baixo Guandu newsletter mural about open registrations for the Young Leadership Training project.

[Support for PG026 Recovery of Permanent Preservation Areas PPA] Production of an article for the Baixo Guandu newsletter mural
about forest restoration and how to participate in the project.

[Baixo Rio Doce] Production of an article for the Baixo Guandu newsletter mural about what TAC GOV is.

[Support for PG007 Animal Assistance Program] Production of an article for the Baixo Guandu newsletter mural about animal adoption.

[Support for PG020 Stimulus to Local Contracting] Production of an article for the Baixo Guandu newsletter mural about job vacancies in the city.

[Support for PG033 Education Program for Revitalization of the Doce River] Production of an article for the Colatina newsletter mural about open registrations for the Young Leadership Training project.

[Support for PG020 Stimulus to Local Contracting] Production of an article for the Colatina newsletter mural on how to sign up for Recoloca Rio Doce.

[Baixo Rio Doce] Production of an article for the Colatina newsletter mural about what TAC GOV is.

[Support for PG007 Animal Assistance Program] Production of an article for the Colatina newsletter mural about animals available for adoption.

[Support for PG020 Stimulus to Local Contracting
] Production of an article for the Colatina newsletter mural about job vacancies in the city.

[Support for PG026 Recovery of Permanent Preservation Areas PPA] Production of material for the radio program (Moment of Reparation) about the planting of seedlings in the Camões Agricultural School area, in Sem-Peixe, with the participation of students.

[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of a note for the radio program (Moment of Reparation) informing that the first list of those selected in the 3rd Doce RFP was published.

[Institutional Relations Support] Production of material for the 37th edition of the Our Land newsletter about the experience with the Communication group in the communities of Novo Bento Rodrigues and Paracatu.

[Alto Rio Doce] Production of material for the 37th edition of the Our Land newsletter about the celebration of Arbor Day in Santa Cruz do Escalvado in reference to the day and the theme of sustainability.

[Support for PG001 Survey and Registration of Impacted People] Production of material for the 37th edition of the Our Land newsletter clarifying, in a didactic way, what TAC GOV is.

[Support for PG033 Education Program for Revitalization of the Doce River] Production of material for the 37th edition of the Our Land newsletter about the opening of registrations for the Young Leadership Training RFP.

[Support for PG020 Stimulus to Local Contracting
] Production of an article for the Barra Longa newsletter mural with job opportunities in the region.

[Support for PG007 Animal Assistance Program] Production of an article for the Barra Longa newsletter mural about the dog adoption process.

[Support for PG025 Environmental Recovery Area 1] Production of an article for the Barra Longa newsletter mural about the Corvinas Farm with the recovery of vegetation, which has been carried out since 2022.

[Alto Rio Doce] Production of material for the Barra Longa newsletter mural with step-by-step instructions on how to access the user portal.

[Support for PG033 Education Program for the Revitalization of Doce River] Production of material for the Barra Longa newsletter mural with the deadline for registrations for the Young Leadership Training Notice.

[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for the Barra Longa newsletter mural about the anti-fraud campaign.

[Foz do Rio Doce] Production of material for the 38th edition of the Voz da Foz newsletter about football classes taking place in Regência and Povoação.

[Support for PG038 Monitoring of the Doce River Basin] Production of an article for the 38th edition of the Voz da Foz newsletter about the mascot of the Doce Vivo project and how to take the project to the communities.

[Support for PG033 Education Program for Revitalization of the Doce River] Production of material for the 38th edition of the Voz da Foz newsletter about registrations to participate in the Young Leadership Training project.

[Support for PG018 Economic Development and Diversification] Production of material for the 38th edition of the Voz da Foz newsletter about the Business Meeting of the +Management project in Espírito Santo.

[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of material for the 38th edition of the Voz da Foz newsletter about the finalists of the Fishing Tournament in Linhares.

[Foz do Rio Doce] Production of an article for the 38th edition of the Voz da Foz newsletter about who are the members of the Foz communications group who support the production of the local newsletter.

[Foz do Rio Doce] Video production with a summary of the articles from the 38th edition of the Voz da Foz newsletter
."Voz da Foz"

[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of an article for the Linhares newsletter mural
about the results of the first Linhares Sports Fishing Tournament.

[Support for PG033 Education Program for the Revitalization of Doce River] Production of an article for the Linhares newsletter mural about registrations for the Young Leadership Training project.

[Support for PG018 Economic Development and Diversification] Production of an article for the Linhares newsletter mural about the +Management project business meeting in Espírito Santo.

[Support for PG018 Economic Development and Diversification] Production of an article for the Linhares newsletter mural about the project "What do the waters say?", in partnership with Ronaldo Fraga.

[Foz do Rio Doce] Production of an article for the Linhares newsletter mural about TAC GOV and how it works.

[Support for PG013 Tourism, Culture, Sports and Recreation] Production of an article for the Linhares newsletter mural about the Entrepreneurship, Citizenship and Leisure Action that took place in Regência and inviting for the action in Povoação

[Support for PG020 Stimulus to Local Contracting
] Production of material for Rio Doce and Santa Cruz do Escalvado newsletter mural with job opportunities in the region.

[Support for PG007 Animal Assistance Program] Production of an article for newsletter mural of Rio Doce and Santa Cruz do Escalvado about the dog adoption process.

[Support for PG020 Stimulus to Local Contracting
] Production of an article for newsletter mural of Rio Doce and Santa Cruz do Escalvado about the virtual meetings of the +Management Project.

[Support for PG001 Survey and Registration of Impacted People] Production of material for newsletter mural of
Rio Doce and Santa Cruz do Escalvado with step-by-step instructions on how to access the User Portal.

[Support for PG033 Education Program for the Revitalization of Doce River] Production of an article for newsletter mural of Rio Doce and Santa Cruz do Escalvado about registrations to participate in the Young Leadership Training project.

[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for newsletter mural of Rio Doce and Santa Cruz do Escalvado on how to forward reports of irregularities in compensation.

[Support for PG012 Historical, Cultural and Artistic Memory] Production of a WhatsApp pill inviting people to the Opening Spaces project in Santana do Deserto.

[Support for PG033 Education Program for the Revitalization of Doce River] Production of a radio program about registrations for Young Leadership Training.

[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of a radio program inviting the Entrepreneurship, Citizenship and Leisure Action in Povoação.

[Support for PG018 Economic Development and Diversification] Production of a radio program about the project "What do the waters say?", in partnership with Ronaldo Fraga.

[Support for PG032 Improvement of Water Supply Systems] Production of folder on the removal of the cofferdam in Linhares.

[Support for PG017 Resumption of Farming Activities] Production of WhatsApp pill inviting training on good practices in the production of fresh cheese.

[Support for PG038 Monitoring of the Doce River Basin
] Production of WhatsApp pill inviting participation in water collection for analysis.

[Support for PG033 Education Program for the Revitalization of Doce River
] Production of material for the 35th edition of the Voice of the Community newsletter about the opening of registrations for the Young Leadership Training Notice.

[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for the 35th edition of the Voice of the Community newsletter about the anti-fraud campaign.

[Support for PG018 Economic Development and Diversification] Production of material for the Voice of the Community newsletter about the conversation circles at Entrepreneur's House in Mariana.

[Support for PG001 Survey and Registration of Impacted People] Production of material for newsletter mural of
Mariana with step-by-step instructions on how to access the User Portal.

[Mariana] Production of an article for newsletter mural of
Mariana about public transport schedules in Paracatu.

[Support for PG020 Stimulus to Local Contracting
] Production of an article for newsletter mural of
Mariana about the + Management Project virtual meetings.

[Support for PG018 Economic Development and Diversification] Production of an article for newsletter mural of Mariana about the conversation circles at Entrepreneur's House.

[Support for PG033 Education Program for the Revitalization of Doce River] Production of an article for newsletter mural of Mariana about the opening of registrations for the Young Leadership Training RFP.

[Support for PG008 Reconstruction of Villages - Novo Bento Rodrigues] Production and distribution of the 56th digital edition of the Novo Bento Rodrigues Report with information about the Novo Bento Rodrigues resettlement process for the community.

[Support for PG008 Reconstruction of Villages - Novo Bento Rodrigues] Production and distribution of the 56th printed edition of the Novo Bento Rodrigues Report with information about the Novo Bento Rodrigues resettlement process for the community.

[Support for PG008 Reconstruction of Villages - Paracatu] Production and distribution of the 56th digital edition of the Paracatu Report with information about the Paracatu resettlement process for the community.

[Support for PG008 Reconstruction of Villages - Paracatu] Production and distribution of the 56th printed edition of the Paracatu Report with information about the Paracatu resettlement process for the community.

[Support for PG008 Reconstruction of Villages - Paracatu] Production and distribution of an information pill for the Paracatu community about selective collection in the new district.

Dialogue:
In Mariana, emphasis on the continuity of meetings for negotiations related to Collective Resettlements: in Paracatu, Working Group agendas were held for discussions on collective resettlement of the community and other reparation issues, in addition to the continuity of Inspection agendas for the works of the Collective Resettlement. In Novo Bento Rodrigues, highlights include the holding of a Deliberative Assembly to vote on the potential area for the construction of the resettlement cemetery and the holding of the 2nd Meeting of Residents of the District of Novo Bento Rodrigues, with a focus on encouraging the social participation of residents in decision-making processes community and strengthening initiatives to promote economic growth and sustainability. In Ponte do Gama (Mariana), an agenda was held with the community to clarify the operation and maintenance of the Water Supply System.

In continuity with the actions to Resume Aquaculture and Fishing Activities, highlights include: In Linhares (ES) and Aracruz (ES) meetings were held with the group “As Meninas”, Association of Fishermen and Aquaculturists of Guaxe (APIGUA) and Association of Fishermen of Barra do Riacho to carry out a participatory technical diagnosis for the execution of the Fishing Opportunities project. In Santa Cruz do Escalvado (MG), a conversation was held with residents of Novo Soberbo to present the scope of activity of Igarapesca Consultancy, dedicated to promoting Fishing Tourism in the localities.

Highlight was the meeting with leaders and residents of the municipalities of Linhares (ES), Baixo Guandu (ES), Colatina (ES) and Marilândia (ES) to present the Young Leadership Training project, dedicated to training young people capable of acting as agents of change in their communities, contributing to the construction of a more sustainable future.

Customer service channels:
Throughout the month of October, services continued to be provided to the public at the Information and Service Centers (ISCs), which includes welcoming, registering and resolving claims, in addition to offering various information and clarifications.

During the month, 31 service campaigns were also carried out through the Mobile ISCs, decentralized units that seek to expand the reach of the service offered by the ISCs in several affected locations.

Continuing with permanent improvement actions, two training activities were carried out aimed at ISC agents, including: (1) Non-Violent Communication and Interpersonal Development – Part 2, on 10/04/2023, (2) Emotional Intelligence, on 10/11/2023 and (3) Conflict Mediation, on 10/18/2023.

Throughout the month of October, the Lawyer Assistance Channel (“Doubts Channel”) provided 2,137 services aimed at topics related to the Simplified Compensation Process (“Novel”). This number includes 803 new demands received via E-mail from the Doubts Channel, 3 in person, 39 remotely and 1.292 final replies provided to the public.

Ombudsman's Office
There were no relevant facts this month.

Communication
[Support for PG032 Improvement of Water Supply Systems] Production of a folder on the construction of a pipeline for alternative water collection in Baixo Guandu. The folder explains what the work is, the route it will cover and Renova's responsibilities in this process.
"[Support for PG005 Social Protection Program] Production of a spot for a sound car inviting the Galileia
community on the presentation of Social Protection actions and formation of the Work Plan Actions Monitoring Committee (Comapps)."
[Médio Rio Doce] Production of a spot for a sound car inviting the Tumiritinga community to the “Results” Accountability Forum.
"[Support for PG038 Doce River Basin Monitoring
] Production of an article for the ISC newsletter mural
in Cachoeira Escura about the new Doce Alive
mascot."
[Support for PG038 Monitoring of the Doce River Basin] Production of an article for the ISC newsletter mural in Naque about the new Doce Alive mascot.
"[Support for PG038 Doce River Basin Monitoring
] Production of an article for the ISC newsletter mural in Pedra Corrida about the new Doce Alive mascot."
"[Support for PG038 Doce River Basin Monitoring
] Production of an article for the ISC newsletter mural in Governador Valadares about the new Doce Alive mascot."
"[Support for PG038 Doce River Basin Monitoring
] Production of an article for the ISC newsletter mural in Tumiritinga about the new Doce Alive mascot."
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for the ISC newsletter mural in Cachoeira Escura on the closure of the Simplified Indemnity System.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for the ISC newsletter mural in Naque on the closure of the Simplified Indemnity System.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for the ISC newsletter mural in Pedra Corrida on the closure of the Simplified Indemnity System.
"[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for the ISC newsletter mural
in Governador Valadares about the closure of the Simplified Compensation System."
"[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for the ISC newsletter mural
in Tumiritinga about the closure of the Simplified Indemnity System."
[Support for PG013 Tourism, Culture, Sport and Recreation] Production of an article for the Governador Valadares ISC newsletter mural about registrations for the Strengthening of Local Organizations (FOL) project.
"[Support for PG020 Stimulus for Local Hiring] Production of an article for the ISC newsletter mural
in Governador Valadares with tips on how to sign up for the Recoloca Rio Doce platform."
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of an article for the ISC newsletter mural
in Cachoeira Escura about registrations for the Strengthening of Local Organizations Project (FOL)."
"[Support for PG020 Stimulus for Local Hiring] Production of an article for the ISC newsletter mural
in Cachoeira Escura with tips on how to sign up for the Recoloca Rio Doce platform."
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of an article for the Pedra Corrida ISC newsletter mural about registrations for the Strengthening of Local Organizations Project (FOL)."
"[Support for PG020 Stimulus for Local Hiring] Production of an article for the ISC newsletter mural
in Pedra Corrida with tips on how to sign up for the Recoloca Rio Doce platform."
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of an article for the ISC newsletter mural
in Tumiritinga about registrations for the Local Organizations Strengthening Project (FOL)."
"[Support for PG020 Stimulus for Local Hiring] Production of an article for the ISC newsletter mural
in Tumiritinga with tips on how to sign up for the Recoloca Rio Doce platform."
"[Médio Rio Doce] Production of an article for the ISC newsletter mural
in Governador Valadares with information about technical consultancy services for Médio Rio Doce."
"[Médio Rio Doce] Production of material for the ISC newsletter mural
in Cachoeira Escura with information about technical consultancy services for Médio Rio Doce."
[Médio Rio Doce] Production of an article for the Naque ISC newsletter mural with information about technical consultancy services at Médio Rio Doce.
"[Médio Rio Doce] Production of an article for the ISC newsletter mural
in Pedra Corrida with information about technical consultancies at Médio Rio Doce."
"[Médio Rio Doce] Production of an article for the ISC newsletter mural
in Tumiritinga with information about technical consultancies at Médio Rio Doce."
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of material for the ISC newsletter mural
in Cachoeira Escura about the Entrepreneurship, Citizenship and Recreation
Action that took place in Periquito."
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of an article for the ISC newsletter mural
in Pedra Corrida about the Entrepreneurship, Citizenship and Recreation
Action that took place in Periquito."
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of material for the ISC newsletter mural
in Governador Valadares about the Entrepreneurship, Citizenship and Recreation
Action that took place in Periquito."
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of an article for the Naque ISC newsletter mural about the Entrepreneurship, Citizenship and Recreation
Action that took place in Periquito."
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of material for the ISC newsletter mural
in Tumiritinga about the Entrepreneurship, Citizenship and Recreation
Action that took place in Periquito."
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of material for a radio program (Moment of Reparation
) about the football project of the i Ajudôu institute, in Timóteo, supported by Doce RFP
."
"[Support for PG002 Compensation and Indemnity of Impacted Parties
] Production of material for the radio program (Moment of Reparation) of the Safer Compensation campaign, promoting channels for sending reports of suspected cases of irregularities in compensation."
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of material for a radio program (Moment of Reparation
) to publicize an event from the Criança em Movimento project, in Ipatinga, supported by Doce RFP
."
"[Support for PG030 Terrestrial Fauna and Flora] Publication of an article in the 15th edition of the Voices of the Territory newsletter
about the arrival of spring and biodiversity monitoring actions carried out by the Renova Foundation."
"[Calha do Rio Doce] Publication of an article in the 15th edition of the Voices of the Territory newsletter
about the Calha do Rio Doce Communication group, which completed one year of activity."
"[Calha do Rio Doce] Publication of an article in the 15th edition of the Voices of the Territory newsletter
about residents of Ipaba do Paraíso and Baixa Verde who work with food production to generate income."
"[Support for PG038 Doce River Basin Monitoring
] Publication of an article in the 15th edition of the Voices of the Territory newsletter
about the new mascot of the Doce Alive
project."
"[Support for PG018 Development and Economic Diversification] Publication of an article in the 15th edition of the Voices of the Territory newsletter
about the first year of the Lagoa Verde Community Bank, in Baixa Verde (Dionísio community)."
"[Calha do Rio Doce] Video production, with subtitles and translation into sign language, with a summary of the articles published in the September edition of the Voices of the Territory newsletter
."
"[Support for PG017 Resumption of Agricultural Activities] Publication of an article in the 14th edition of the Voice of the Doce River
newsletter
about the resumption of rural activities in Conselheiro Pena."
"[Support for PG018 Economic Development and Diversification] Publication of an article in the 14th edition of the Voice of the Doce River
newsletter
about the Cachoeira Escura community bank."
"[Médio Rio Doce] Publication of an article in the 14th edition of the Voice of the Doce River
newsletter
explaining how TAC-Governance works."
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Publication of an article in the 14th edition of the Voice of the Doce River
newsletter
about the Entrepreneurship, Citizenship and Recreation
Action in Periquito and invitation to the action in Governador Valadares."
"[Support for PG018 Economic Development and Diversification] Publication of an article in the 14th edition of the Voice of the Doce River
newsletter
about residents of Tumiritinga who produce coconut candy and sweets."
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of material for a radio program (Moment of Reparation) to publicize the report on the Entrepreneurship, Citizenship and Recreation
Action in Periquito and invite residents of Governador Valadares to participate in the action at County."
"[Médio Rio Doce] Video production, with subtitles and translation into sign language, with a summary of the articles published in the September edition of the Voices of the Territory newsletter
."
[Médio Rio Doce] Production of a spot for a sound car inviting the Conselheiro Pena community to the “Results” Accountability Forum.
[Médio Rio Doce] Production of a spot for a sound car inviting the community of Barra do Cuieté to the “Results” Accountability Forum.
"[Support for PG035 Information for the Population] Production of material for a radio program (Moment of Reparation
) to publicize a Knowledge on the Agenda lecture, on the quality of the Gualaxo do Norte and Carmo rivers."
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of material for a radio program (Moment of Reparation
) to publicize and invite residents of Governador Valadares to participate in the action in the municipality."
"[Support for PG002 Compensation and Indemnity of Impacted Parties
] Production of a radio program (Moment of Reparation) with content from the Safer Compensation campaign on tips on how to avoid falling victim to scams."
"[Support for PG002 Compensation and Indemnity of Impacted Parties
] Production of a WhatsApp pill informing that the Renova Foundation is paying the monetary correction of the Simplified Indemnity System (Novel)."
[Support for PG001 Survey and Registration of the Affected Population] Production of a WhatsApp pill with information on registration and how registration interviews are scheduled.
[Support for PG018 Economic Development and Diversification] Video production about the first year of activities of the Lagoa Verde Community Bank, in Baixa Verde (Dionísio).
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of material for the radio program (Moment of Reparation
) about the inauguration of the Bom Jesus do Galho public library."
"[Calha do Rio Doce] Production of material for the radio program (Moment of Reparation
) with a summary of the September edition of the Voices of the Territory newsletter
."
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of the Bento Report, digital version, for families in Bento Rodrigues with information related to the resettlement process.
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of the Bento Report, video version, for families in Bento Rodrigues with information related to the resettlement process.
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of the Bento Report, printed version, for families in Bento Rodrigues with information related to the resettlement process.
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of the video Bento in 1 min with reporting on progress in the resettlement process for families in Bento Rodrigues.
[Support for PG008 Reconstruction of Villages - Paracatu] Production and distribution of the video about edition number 55 of the Paracatu Report, a monthly newsletter aimed at families in collective resettlement.
[Support for PG008 Reconstruction of Villages - Paracatu] Production and distribution of edition 55 of the Paracatu Report, a monthly newsletter aimed at families in the Collective resettlement.
[Support for PG008 Reconstruction of Towns - Paracatu] Production of video dissemination on the readiness of the new district of Paracatu with the themes: transport, temporary commerce and hoarding panels.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of the video in 1 minute with the main progress of the works, readiness of the new district and actions carried out with the families of Paracatu.
[Support for PG008 Reconstruction of Villages - Paracatu] Production and sending of an introductory GIF for the Paracatu podcast with information about João Banana’s Bar - Part 1.
[Support for PG008 Reconstruction of Villages - Paracatu] Production and sending of a podcast for families in Paracatu with information about João Banana’s Bar - Part 1.
[Support for PG008 Reconstruction of Villages - Paracatu] Production and sending of an introductory GIF for the Paracatu podcast with information about João Banana’s Bar - Part 2.
[Support for PG008 Reconstruction of Villages - Paracatu] Production and sending of a podcast to families in Paracatu with information about João Banana’s Bar - Part 2.
[Support for PG008 Reconstruction of Villages - Paracatu] Production and dissemination of a WhatsApp pill with information about training opportunities to work in water and sewage treatment plants.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of a WhatsApp pill with information about training opportunities.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of video for dissemination of the readiness of the new district of Paracatu with the themes: garbage collection schedule, afforestation and resident safety.
[Support for PG008 Reconstruction of Towns - Paracatu] Production of video dissemination about the readiness of the new district of Paracatu showing resident João Elói receiving the keys to the property.
[Support for PG008 Reconstruction of Villages - Paracatu] Production and dissemination of the booklet with information on property warranties in resettlements.
"[Mariana] Production of material for the 34th edition of Voice of the Community
about the new beginning of life in the new community of Bento Rodrigues."
"[Support for PG011 Recovery of Schools and Reintegration of the School Community] Production of material for the 34th edition of Voice of the Community
on the return of children to the Bento Rodrigues municipal school."
"[Support for PG007 Animal Assistance Program] Production of material for the 34th edition of Voice of the Community
on the adoption process of rescued animals in affected communities."
"[Support for PG010 Recovery of All Other Impacted Communities and Infrastructure] Production of material for the 34th edition of Voice of the Community
on the construction and inauguration of the recreation
and sports area for the community of Ponte do Gama, in Mariana."
"[Support for PG038 Doce River Basin Monitoring
] Production of material for the 34th edition of Voice of the Community
about the new phase of the Doce Alive
project, which will be carried out in schools in Mariana."
"[Mariana] Production of material for the 34th edition of Voice of the Community
on the newsletter
distribution process and standardization of delivery people."
[Support for PG020 Stimulus to Local Contracting] Production of a WhatsApp pill to highlight available job vacancies in the new districts of Bento Rodrigues and Paracatu.
"[Support for PG033 Education Program for the Revitalization of Doce River] Production of a WhatsApp pill about the opening of registrations for the Young Leadership Training notice in the Doce River Basin
."
"[Support for PG002 Compensation and Indemnity of Impacted Parties
] Production of an article for the Mariana’s ISC newsletter mural on the correct use of the User Portal with a step-by-step guide on how to access it."
[Support for PG008 Reconstruction of Villages] Production of an article for the Mariana’s ISC newsletter mural about the move of families from Paracatu to the new community.
[Support for PG010 Recovery of All Other Impacted Communities and Infrastructure] Production of an article for the Mariana’s ISC newsletter mural informing about the beginning of drainage works in the Ponte do Gama district.
[Support for PG012 Historical, Cultural and Artistic Memory] Production of material for the Mariana’s ISC newsletter mural about the Camargos Festival.
[Support for PG012 Historical, Cultural and Artistic Memory] Production of material for the Mariana’s ISC newsletter mural about the Iron Biker Brasil event passing through Bento Rodrigues.
[Support for PG007 Animal Assistance Program] Production of an article for the Mariana’s ISC newsletter mural about the animal adoption campaign.
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of material for the 37th edition of the Our Land
newsletter about the Charms of Doce River
project, approved in the second edition of the Doce RFP
."
"[Support for PG040 CAR and PRAs] Production of material for the 37th edition of the Our Land
newsletter on the reforestation of the Atlantic forest carried out through the Environmental Regularization Program."
"[Alto Rio Doce] Production of material for the 37th edition of the Our Land
newsletter about how the Our Land
newsletter is made and what the Alto Rio Doce communication group is."
"[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for the ISC newsletter mural
in Barra Longa about the closure of the Simplified Compensation System."
"[Support for PG020 Stimulus for Local Hiring] Production of an article for the ISC newsletter mural
of Barra Longa about job opportunities in the city and the region."
"[Support for PG038 Doce River Basin Monitoring
] Production of an article for the ISC newsletter mural
de Barra Longa explaining the second phase of the Doce Alive
project."
"[Support for PG017 Resumption of Agricultural Activities] Production of material for the ISC newsletter mural
in Barra Longa explaining the disease Tuberculosis in humans and animals."
"[Alto Rio Doce] Production of an article for ISC newsletter mural
of Barra Longa explaining what TAC-GOV is and what it works for."
"[Support for PG012 Historical, Cultural and Artistic Memory] Production of material for the ISC newsletter mural
in Barra Longa inviting people to the 1st Heritage Meeting - Activating Connections."
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of a WhatsApp pill inviting people to the meeting on sport fishing with technicians from the Tourism, Culture, Recreation
and Sport Program and the Igarapesca consultancy."
[Alto Rio Doce] Production of a WhatsApp pill containing the official information channels of the Renova Foundation.
"[Support for PG002 Compensation and Indemnity of Impacted Parties
] Production of an article for the ISC newsletter mural
de Rio Doce and Santa Cruz do Escalvado about the closure of the Simplified Compensation System."
"[Support for PG020 Stimulus for Local Hiring] Production of an article for the ISC newsletter mural
of Rio Doce and Santa Cruz do Escalvado with job vacancies for the region."
"[Support for PG038 Doce River Basin Monitoring
] Production of an article for the ISC newsletter mural
of Rio Doce and Santa Cruz do Escalvado explaining the second phase of the Doce Alive
project."
[Support for PG017 Resumption of Agricultural Activities] Production of material for the Rio Doce and Santa Cruz do Escalvado ISC newsletter murals explaining the Tuberculosis disease in humans and animals.
"[Alto Rio Doce] Production of an article for ISC newsletter mural
of Rio Doce and Santa Cruz do Escalvado explaining what TAC-GOV is and what it works for."
"[Support for PG010 Recovery of All Other Impacted Communities and Infrastructure] Production of an article for the ISC newsletter mural
de Rio Doce and Santa Cruz do Escalvado reporting on road maintenance works in Santa Cruz do Escalvado."

Dialogue
In Mariana, emphasis is placed on the continued holding of meetings for discussions related to the municipality's Collective Resettlements. In Paracatu de Baixo, agendas for the Extraordinary Working Group were held to discuss the Nomination Assembly of New Commission Members and other reparation matters, as well as the continuity of on-site visits to Inspect the Collective Resettlement Works. In relation to the Resettlement of the Bento Rodrigues community, meetings of the Working Group were held to organize the methodology for holding the Deliberative Assembly to name Streets and Public Facilities in the community, as well as the 1st Residents' Meeting in the New District of Bento Rodrigues. Regarding the topic of Fishing, we highlight the holding of Conversation Circles to present the scope of Tourism and Fishing programs, as well as to present the scope of action of Igarapesca consulting firm, where participants defined which training courses will be held. These actions were carried out in the municipalities of Santa Cruz do Escalvado (MG), Periquito (MG) and Rio Doce (MG).
In continuity with the Water Monitoring actions, Working Groups were held with community leaders from Baixo Guandu (ES) and Colatina (ES) regarding monitoring the actions of the Doce River Basin Monitoring Program.
With regard to the Tailings Management Programs and the Agricultural Activities Resumption Program, the municipalities of Colatina (ES), Marilândia (ES) and Baixo Guandu (ES) received actions to present the Tailings Management Program and the Resumption of Agricultural Activities.
"Continuing the actions to guarantee Transparency and Social Control over the Renova Foundation's actions with the communities, Accountability Forum events (“Results”) were held in the following locations: in Alpercata (MG), the Strengthening of Local Organizations RFP was presented, as well as presentations of the actions of Doce RFP
and Doce Alive
. In Tumiritinga (MG), it presented data from the Doce River Basin Monitoring
, actions from the Supply System Improvement Program and actions from the Innovation Promotion Program. Belo Oriente (MG), included actions to present data from the Doce River Basin Monitoring
, actions to Improve the Water Supply System, actions on Sewage Collection and Treatment and Disposal of Solid Waste, and also the presentation of the Notice for Strengthening Local Organizations (FOL). Naque (MG), in addition to the presentation of Monitoring data from the Doce River Basin
and Waste Collection and Treatment actions, also received a presentation of forest recovery actions. The theme of the Resumption of Agricultural Activities was transversal to all meetings."
Highlight for the meeting with leaders and residents of the municipalities of Ipatinga (MG), Sem Peixe (MG), Dionísio (MG), Governador Valadares (MG), Naque (MG) and Aracruz (MG) to present information about the Project of Strengthening Local Organizations (FOL).
"In Santa Cruz do Escalvado (MG), a conversation took place with the Communication Group to create the next edition of the newspaper Our Land
, as well as two other conversations with students from municipal schools regarding Arbor Day. Furthermore, Barra Longa (MG) hosted a conversation with rural producers to discuss the scope of the Agricultural Activities Resumption Program and training in cheese making. Still on this topic, Aimorés (MG) hosted a collective meeting with rural producers from Lot 11 of Ater to present the actions of the Resumption of Agricultural and Livestock Activities Program."
And finally, in Galiléia (MG) there was a meeting to discuss the Municipal Social Protection Program Assessment Committee, COMAPPS. And in Linhares (ES) there was a meeting to present the Recoloca Rio Doce platform.

Customer service channels
Throughout the month of September, services continued to be provided to the public at the Information and Service Centers (ISCs), which includes welcoming, registering and resolving demands, in addition to offering various information and clarifications.
During the month, 31 service campaigns were also carried out through the Mobile ISCs, decentralized units that seek to expand the reach of the service offered by the ISCs in several affected locations.
Continuing with permanent improvement actions, three training activities were carried out aimed at ISC agents, including: (1) Training Workshop in Portuguese Language and Writing, on 09/18/2023; (2) Interpersonal Relationship and Non-Violent Communication Training, on 09/28/2023; and (3) Alignment of Content relating to the Integrated Registration Program, on 09/29/2023.
With the aim of expanding individualized service and reaching audiences involved in other actions offered by the Renova Foundation, the mobile ISCs teams participated in collective dialogue agendas with a focus on publicizing Mobile ISCs actions that are planned, as well as hosting individual requests after agendas: (1) Results - Accountability Forum in Cachoeira Escura, Belo Oriente (MG), on 09/20/2023; (2) Results - Accountability Forum in Alpercata (MG), on 09/19/2023; (3) Results - Accountability Forum in Tumiritinga (MG), on 09/21/2023; (4) Producers in Focus at Instituto Terra, Aimorés (MG), on 09/23/2023; and (5) Results - Accountability Forum in Naque (MG) on 09/27/2023.
Throughout the month of September, the Lawyer Assistance Channel (“Doubts Channel”) provided 2,009 services aimed at topics related to the Simplified Indemnity Process (“Novel”). This number includes 911 new demands received via E-mail from Canal Dúvidas (763), in person (27) and remotely (121) and; 950 final replies provided to the public.

Ombudsman's Office
There were no relevant facts this month.

Communication
[Support for PG013 Tourism, Culture, Sport and Recreation] Production of material for a radio program (Moment of Reparation) about the Minas Gerais Children's Film Festival (Feci), an Ipatinga project supported by Doce RFP.
[Support for PG006 Ombudsman Pillar] Production of articles for the Radio program (Moment of Reparation) about the selection process for the position of ombudsman at Renova and about the Ombudsman's service via WhatsApp.
[Calha do Rio Doce] Production of a WhatsApp pill inviting residents of Santa Rita, community of Marliéria, to the "results" Forum meeting on 08/08.
[Calha do Rio Doce] Production of WhatsApp pill inviting residents of Ipaba to the "results" Forum meeting on 08/09.
[Calha do Rio Doce] Production of WhatsApp pill inviting residents of Santana do Paraíso to Forum "results" meeting on 08/10.
[Médio Rio Doce] Production of material for a radio program (Moment of Reparation) about the Information and Service Centers (ISC) in Médio Rio Doce.
[Support for PG015 Promotion of Innovation] Production of a note for the radio program (Moment of Reparation) informing that the registration deadline for the Roots project has been extended to 08/06.
[Support for PG005 Social Protection Program] Production of a radio program (Moment of Reparation) about the inauguration of the Rio Doce Community Center, in São Lourenço (Bugre district), made possible through the Social Protection Technical Cooperation Agreement.
[Support for PG013 Tourism, Culture, Sport and Recreation] Production of a radio program (Moment of Reparation) about an audiovisual workshop with students from a state school in Governador Valadares, a project supported by Doce RFP.
[Calha do Rio Doce] Publication of an article in the 14th edition of the Vozes do Território newsletter explaining how the Renova Foundation and its programs work in the Calha do Rio Doce.
[Calha do Rio Doce] Publication of a note in the 14th edition of the Vozes do Território newsletter about the Bean project, developed in the rural communities of Rio Casca.
[Calha do Rio Doce] Publication of a note in the 14th edition of the Vozes do Território newsletter about the Mobile ISC (Information and Service Center).
[Support for PG005 Social Protection Program] Publication of a note in the 14th edition of the Vozes do Território newsletter about the inauguration of the Rio Doce Community Center, in São Lourenço (Bugre district).
[Support for PG015 Promotion of Innovation] Publication of a note in the 14th edition of the Vozes do Território newsletter about the Rio Doce Labs project, developed in Ipatinga.
[Support for PG020 Stimulus to Local Contracting] Publication of a note in the 14th edition of the Vozes do Território newsletter on the Recoloca Rio Doce platform.
[Support for PG013 Tourism, Culture, Sport and Recreation] Publication of a note in the 14th edition of the Vozes do Território newsletter about the Doce RFP.
[Support for PG013 Tourism, Culture, Sport and Recreation] Publication of a note in the 14th edition of the Vozes do Território newsletter on the revitalization of public libraries in Calha municipalities through the Reading Incentive Project.
[Support for PG038 Doce River Basin Monitoring] Publication of a note in the 14th edition of the Vozes do Território newsletter about the Doce Alive project.
[Support for PG020 Stimulus to Local Contracting] Publication of a note in the 14th edition of the Vozes do Território newsletter about the +Management project.
[Support for PG031 Sewage Collection and Treatment and Designation of Solid Waste] Publication of a note in the 14th edition of the Vozes do Território newsletter on sanitation works and solid waste collection.
[Calha do Rio Doce] Publication of a note in the 14th edition of the Vozes do Território newsletter explaining the difference between reparatory and compensatory programs.
[Médio Rio Doce] Production of text for the ISC newsletter mural in Cachoeira Escura (Belo Oriente) about updating the mailing list for those affected to receive the newspaper with the communities.
[Support for PG013 Tourism, Culture, Sport and Recreation] Production of text for the ISC newsletter mural in Cachoeira Escura (Belo Oriente) about the extension of the registration deadline for the Strengthening of Local Organizations (FOL) project.
[Médio Rio Doce] Text production for the ISC newsletter mural in Cachoeira Escura (Belo Oriente) about the Transparency Portal.
[Support for PG038 Doce River Basin Monitoring ] Production of text for the ISC newsletter mural in Cachoeira Escura (Belo Oriente) about the news of the Doce Alive project.
[Support for PG035 Information for the Population] Production of text for the ISC newsletter mural in Cachoeira Escura (Belo Oriente) about the workshops of the Trails of Memory project.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of text for the ISC newsletter mural in Cachoeira Escura (Belo Oriente) with information on the registration of those affected.
[Médio Rio Doce] Production of text for the ISC of Naque newsletter mural about updating the mailing list for those affected to receive the newspaper with the communities.
[Support for PG013 Tourism, Culture, Sport and Recreation] Production of text for the ISC of Naque newsletter mural about the extension of the registration deadline for the Strengthening of Local Organizations (FOL) project.
[Médio Rio Doce] Production of text for the ISC of Naque newsletter mural about the Transparency Portal.
[Support for PG038 Doce River Basin Monitoring] Production of text for the ISC of Naque newsletter mural about news from the Doce Alive project.
[Support for PG035 Information for the Population] Production of text for the ISC of Naque newsletter mural about the workshops of the Trails of Memory project.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of text for the ISC of Naque newsletter mural with information about the registration of those affected.
[Médio Rio Doce] Production of text for the ISC newsletter mural in Periquito (Pedra Corrida) about updating the mailing list for those affected to receive the newspaper with the communities.
[Support for PG013 Tourism, Culture, Sport and Recreation] Production of text for the ISC newsletter mural in Periquito (Pedra Corrida) about the extension of the registration deadline for the Strengthening of Local Organizations (FOL) project.
[Médio Rio Doce] Text production for the ISC newsletter mural in Periquito (Pedra Corrida) about the Transparency Portal.
[Support for PG038 Doce River Basin Monitoring] Production of text for the ISC newsletter mural in Periquito (Pedra Corrida) about the news of the Doce Alive project.
[Support for PG035 Information for the Population] Production of text for the ISC newsletter mural in Periquito (Pedra Corrida) about the workshops of the Trails of Memory project.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of text for the ISC newsletter mural in Periquito (Pedra Corrida) with information about the registration of those affected.
[Médio Rio Doce] Text production for the ISC newsletter mural in Governador Valadares about updating the mailing list for those affected to receive the newspaper with the communities.
[Support for PG013 Tourism, Culture, Sport and Recreation] Production of text for the ISC newsletter mural in Governador Valadares about the extension of the registration deadline for the Strengthening of Local Organizations (FOL) project.
[Médio Rio Doce] Text production for the ISC newsletter mural in Governador Valadares about the Transparency Portal.
[Support for PG038 Doce River Basin Monitoring] Production of text for the ISC newsletter mural in Governador Valadares about the news of the Doce Alive project.
[Support for PG035 Information for the Population] Production of text for the ISC newsletter mural in Governador Valadares about the workshops of the Trails of Memory project.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of text for the ISC newsletter mural in Governador Valadares with information about the registration of those affected.
[Médio Rio Doce] Production of text for the ISC newsletter mural in Tumiritinga about updating the mailing list for those affected to receive the newspaper with the communities.
[Support for PG013 Tourism, Culture, Sport and Recreation] Production of text for the ISC newsletter mural in Tumiritinga about the extension of the registration deadline for the Strengthening of Local Organizations (FOL) project.
[Médio Rio Doce] Production of text for the ISC newsletter mural in Tumiritinga about the Transparency Portal.
[Support for PG038 Doce River Basin Monitoring] Production of text for the Tumiritinga ISC newsletter mural about news from the Doce Alive project.
[Support for PG035 Information for the Population] Production of text for the ISC newsletter mural in Tumiritinga about the workshops of the Trails of Memory project.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of text for the ISC newsletter mural in Tumiritinga with information about the registration of those affected.
[Médio Rio Doce] Publication of an article in the 13th edition of Voz do Rio Doce about renegotiation.
[Médio Rio Doce] Publication of an article in the 13th edition of Voz do Rio Doce about the work of technical advisors in the Médio Rio Doce territory.
[Support for PG013 Tourism, Culture, Sport and Recreation] Publication of an article in the 13th edition of Voz do Rio Doce about registrations for the second edition of the Strengthening Local Organizations (FOL) project.
[Support for PG038 Doce River Basin Monitoring] Publication of an article in the 13th edition of Voz do Rio Doce about the launch of Piauzim, mascot of the Doce Alive project.
[Support for PG035 Information for the Population] Publication of an article in the 13th edition of Voz do Rio Doce about the Trails of Memory workshops in the Middle Rio Doce territory.
[Support for PG027 Spring Recovery] Publication of an article in the 13th edition of Voz do Rio Doce about spring recovery on a rural property in Periquito.
[Support for PG006 Ombudsman Pillar] Production of material for the radio program (Moment of Reparation) for Mid Doce River about the selection process for the position of ombudsman at Renova and about the Ombudsman's service via WhatsApp.
[Support for PG013 Tourism, Culture, Sport and Recreation] Production of material for the radio program (Moment of Reparation) informing that registrations for the Strengthening Local Organizations (FOL) project have been extended until 29/09.
[Calha do Rio Doce] Production of material for a radio program (Moment of Reparation) promoting the August edition of the Vozes do Território newsletter.
[Support for PG013 Tourism, Culture, Sport and Recreation] Production of material for a radio program (Moment of Reparation) about an event at the Minas Gerais Children's Film Festival (Feci) in São José do Goiabal and Ipatinga. The project is supported by Doce RFP.
[Calha do Rio Doce] Video production with a summary of the content of the 14th edition of the Vozes do Território newsletter.
[Médio Rio Doce] Video production with a summary of the content of the 13th edition of the Voz do Rio Doce newsletter.
[Support for PG020 Stimulus to Local Contracting] Production of a WhatsApp pill to publicize registrations for the Professional Initiation Course in Human Resources Management, in partnership with Senai, for residents of Ipatinga and the region.
[Support for PG013 Tourism, Culture, Sport and Recreation] Production of material for the radio program (Moment of Reparation) for Médio Rio Doce about the project “Catch you by the word", supported by Doce RFP.
[Support for PG013 Tourism, Culture, Sport and Recreation] Production of material for the radio program (Moment of Reparation) for Médio Rio Doce about the Fishing Tournament in Governador Valadares.
[Support for Economy and Innovation] Production of material for the radio program (Moment of Reparation) for Médio Rio Doce on Entrepreneurship and Citizenship Action in Periquito.
[Support for PG008 Reconstruction of Villages - Paracatu] Production and distribution of the video about edition number 54 of the Paracatu Report, a monthly newsletter aimed at families in collective resettlement.
[Support for PG008 Reconstruction of Villages - Paracatu] Production and distribution of the 54th edition of the Paracatu Report, a monthly newsletter aimed at families in collective resettlement.
[Support for PG008 Reconstruction of Villages - Paracatu] Preparation of a WhatsApp pill with the invitation to the meeting with the families of Paracatu, held on 08/20.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of the video in 1 minute with the main progress of the works, readiness of the new district and actions carried out with the families of Paracatu.
[Support for PG008 Reconstruction of Villages - Paracatu] Production and sending of an introductory GIF for the Paracatu podcast with information about public transport - Part 1.
[Support for PG008 Reconstruction of Villages - Paracatu] Production and sending of a podcast to families in Paracatu with information about public transport - Part 1.
[Support for PG008 Reconstruction of Villages - Paracatu] Preparation of a WhatsApp pill with transport routes and times for the meeting with the families of Paracatu, held on 08/20.
[Support for PG008 Reconstruction of Villages - Paracatu] Production and sending of an introductory GIF for the Paracatu podcast with information about public transport - Part 2.
[Support for PG008 Reconstruction of Villages - Paracatu] Production and sending of a podcast to families in Paracatu with information about public transport - Part 2.
[Support for PG010 Recovery of Other Impacted Communities and Infrastructures] Preparation of a WhatsApp pill communicating about the start of renovation work on the bridge in the district of Barreto, in Barra Longa.
[Support for PG020 Stimulus to Local Contracting] Preparation of a WhatsApp pill inviting people to talk about the job market and prepare a CV, via the Recoloca Rio Doce platform.
[Support for PG032 Improvement of Water Supply Systems] Preparation of a WhatsApp pill detailing the water supply maintenance process in Gesteria Mutirão.
[Support for PG025 Environmental Recovery Area 1] Preparation of a WhatsApp pill on aerial monitoring to check the progress of projects carried out in backyards and forest restoration in Barra Longa.
[Support for PG017 Resumption of Agricultural Activities] Preparation of a WhatsApp pill on good practices in the production of fresh cheese.
[Alto Rio Doce] Production of text for the ISC newsletter mural in Barra Longa about the transfer made by the Renova Foundation to the City Hall.
[Mariana] Text production for the Barra Longa ISC newsletter mural about the Intermunicipal Education Meeting.
[Alto Rio Doce] Production of text for the ISC newsletter mural in Barra Longa about employment opportunities in the Bento and Paracatu amplification works.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of text for the ISC newsletter mural in Barra Longa about payment of Novel with monetary correction.
[Support for PG017 Resumption of Agricultural Activities] Production of text for the Barra Longa ISC newsletter mural about rabies, a well-known disease that attacks mammals.
[Alto Rio Doce] Production of text for the ISC newsletter mural in Barra Longa about the renegotiation.
[Support for PG020 Stimulus to Local Contracting] Production of text for the ISC newsletter mural in Rio Doce about job opportunities on construction sites in the region.
[Support for PG013 Tourism, Culture, Sport and Recreation] Production of text for the ISC newsletter mural in Rio Doce about the final stretch of registrations for the Strengthening Local Organizations (FOL) notice.
[Support for PG025 Environmental Recovery Area 1] Production of text for the ISC newsletter mural in Rio Doce about the forest restoration process.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of text for the ISC newsletter mural in Rio Doce about payment of Novel with monetary correction.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of text for the ISC newsletter mural about payment of Novel with monetary correction.
[Support for PG020 Stimulus to Local Contracting] Production of a WhatsApp pill with job opportunities in resettlement works.
[Support for PG013 Tourism, Culture, Sport and Recreation] Production of material for the 14th edition of Repara Cidadão on registrations for the Strengthening Local Organizations (FOL) project.
[Support for PG035 Information for the Population] Production of material for the 14th edition of Repara Cidadão about the Knowledge on the Agenda lectures offered by TIC.
[Baixo Rio Doce] Production of material for the 14th edition of Repara Cidadão with tips for visiting Recanto da Lagoa in Marilândia, in the Pratas da Casa editorship.
[Baixo Rio Doce] Production of material for the 14th edition of Repara Cidadão about the territory's communication channels.
[Support for PG017 Resumption of Agricultural Activities] Production of material for the 14th edition of Repara Cidadão on foot-and-mouth disease and how producers can keep their herds protected.
[Support for PG006 Ombudsman Pillar] Production of material for the 14th edition of Repara Cidadão about the Ombudsman's WhatsApp.
[Support for PG038 Doce River Basin Monitoring] Production of material for the 14th edition of Repara Cidadão about the new mascot of the Doce Alive project.
[Baixo Rio Doce] Video production with a summary of the 14th edition of Repara Cidadão.
[Support for PG013 Tourism, Culture, Sport and Recreation] Production of an article for the ISC of Aimorés newsletter mural about registrations for the FOL.
[Support for the Economy and Innovation] Production of an article for the ISC of Aimorés newsletter mural with tips on how to sign up for the Recoloca Rio Doce platform.
[Support for PG017 Resumption of Agricultural Activities] Production of an article for the ISC of Aimorés newsletter mural about foot-and-mouth disease and how producers can keep their herds protected.
[Baixo Rio Doce] Production of material for the Aimorés ISC newsletter mural about the radio program Moment of Reparation and where to listen.
[Baixo Rio Doce] Production of material for the ISC of Aimorés newsletter mural with a tip for a trip to Recanto da Lagoa in Marilândia.
[Support for PG035 Information for the Population] Production of material for the ISC newsletter mural of Aimorés about Knowledge on the Agenda lectures, an action by the TIC.
[Support for PG013 Tourism, Culture, Sport and Recreation] Production of radio material for the Moment of Reparation program on registrations for the second edition of the Strengthening Local Organizations (FOL) RFP.
[Support for PG034 Environmental Emergency Preparedness Program] Production of radio material for the Moment of Reparation program about the disaster prevention application, Prox.
[Alto Rio Doce] Production of radio material for the Moment of Reparation program with highlights from the August edition of the Our Land newsletter.
[Support for PG013 Tourism, Culture, Sport and Recreation] Production of an article for the ISC of Resplendor newsletter mural about registrations for the FOL.
[Support for the Economy and Innovation] Production of an article for the ISC of Resplendor newsletter mural with tips on how to sign up for the Recoloca Rio Doce platform.
[Support for PG017 Resumption of Agricultural Activities] Production of an article for the ISC newsletter mural in Resplendor about foot-and-mouth disease and how producers can keep their herds protected.
[Baixo Rio Doce] Production of material for the ISC newsletter mural in Resplendor about the radio program Moment of Reparation and where to listen.
[Baixo Rio Doce] Production of material for the ISC newsletter mural in Resplendor with a tip for a trip to Recanto da Lagoa in Marilândia.
[Support for PG035 Information for the Population] Production of material for the ISC newsletter mural in Resplendor about Knowledge on the Agenda lectures, an action by the TIC.
[Support for PG013 Tourism, Culture, Sport and Recreation] Production of an article for the ISC of Baixo Guandu newsletter mural about registrations for the FOL.
[Support for the Economy and Innovation] Production of an article for the ISC of Baixo Guandu newsletter mural with tips on how to sign up for the Recoloca Rio Doce platform.
[Support for PG017 Resumption of Agricultural Activities] Production of an article for the ISC of Baixo Guandu newsletter mural about foot-and-mouth disease and how producers can keep their herds protected.
[Baixo Rio Doce] Production of material for the ISC newsletter mural in Baixo Guandu about the radio program Moment of Reparation and where to listen.
[Baixo Rio Doce] Production of an article for the ISC newsletter mural in Baixo Guandu with a tip for a trip to Recanto da Lagoa in Marilândia.
[Support for the Economy and Innovation] Production of an article for the ISC of Baixo Guandu newsletter mural about job vacancies in the city available on the Recoloca platform.
[Support for PG013 Tourism, Culture, Sport and Recreation] Production of an article for the ISC of Colatina newsletter mural about registrations for the FOL.
[Support for the Economy and Innovation] Production of an article for the ISC of Colatina newsletter mural with tips on how to sign up for the Recoloca Rio Doce platform.
[Support for PG017 Resumption of Agricultural Activities] Production of an article for the Colatina ISC newsletter mural about foot-and-mouth disease and how producers can keep their herds protected.
[Baixo Rio Doce] Production of material for the ISC newsletter mural in Colatina about the radio program Moment of Reparation and where to listen.
[Baixo Rio Doce] Production of an article for the ISC newsletter mural in Colatina with a tip for a trip to Recanto da Lagoa in Marilândia.
[Support for the Economy and Innovation] Production of an article for the ISC of Colatina newsletter mural about job vacancies in the city available on the Recoloca platform.
[Support for PG031 Sewage Collection and Treatment and Designation of Solid Waste] Production of material for the Newsletter "results" on the Sewage Collection and Treatment program and the program's actions in Aimorés.
[Support for PG013 Tourism, Culture, Sport and Recreation] Production of material for the Newsletter "results" about the Tourism, Culture, Sport and Recreation program and the program's actions in Aimorés.
[Support for PG005 Social Protection Program] Production of material for the Newsletter "results" about the Social Protection program and the program's actions in Aimorés.
[Baixo Rio Doce] Production of a spot for a sound car inviting the Aimorés community to the "results" Accountability Forum.
[Baixo Rio Doce] Production of a spot for a sound car inviting the Itueta community to the "results" Accountability Forum.
[Baixo Rio Doce] Production of a spot for a sound car inviting the community of Resplendor to the "results" Accountability Forum.
[Support for PG013 Tourism, Culture, Sport and Recreation] Production of radio material for the Moment of Reparation program about the Banda Viva project, supported by Doce RFP.
[Support for PG031 Sewage Collection and Treatment and Designation of Solid Waste] Production of material for the "results" Newsletter about the Sewage Collection and Treatment program and the program's actions in Resplendor.
[Support for PG013 Tourism, Culture, Sport and Recreation] Production of material for the Newsletter "results" about the Tourism, Culture, Sport and Recreation program and the program's actions in Resplendor.
[Baixo Rio Doce] Production of material for the Newsletter "results" on the area of Territory Communication and the communication channels available in Resplendor.
[Support for PG013 Tourism, Culture, Sport and Recreation] Production of material for the Newsletter "results" about the Tourism, Culture, Sport and Recreation program and the program's actions in Itueta.
[Support for PG018 Development and Economic Diversification] Production of material for the Newsletter "results" about the Economic Development and Diversity program and the program's actions in Itueta.
[Support for PG017 Resumption of Agricultural Activities] Production of radio material for the Moment of Reparation program about tuberculosis disease.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of radio material for the Moment of Reparation program about the anti-fraud campaign for safer compensation.
[Support for PG010 Recovery of Other Impacted Communities and Infrastructures] Production of material for the 35th edition of Our Land on the financial transfer made by the Renova Foundation to the Municipality of Barra Longa for public works.
[Alto Rio Doce] Production of material for the 35th edition of Our Land on the meaning of renegotiation.
[Médio Rio Doce] Production of a spot for a sound car inviting the Naque community to the "results" Accountability Forum.
[Médio Rio Doce] Production of a spot for a sound car inviting the community of Cachoeira Escura to the "results" Accountability Forum.
[Support for PG032 Improvement of Water Supply Systems] Production of a pill informing the population of Linhares about the removal of the cofferdam in Linhares after a court decision.
[Foz do Rio Doce] Q&A production to support the dialogue team in conversations with residents of Linhares to inform about the removal of the cofferdam, according to a court decision.
[Support for Economy and Innovation] Production of material for the radio inviting the Entrepreneurship and Citizenship action in Resplendor.
[Support for PG018 Development and Economic Diversification] Production of radio material inviting the opening of the Itueta community bank.
[Support for PG006 Ombudsman Pillar] Production of an article for the radio informing that the ombudsman now has WhatsApp and publicizing the number.
[Support for PG013 Tourism, Culture, Sport and Recreation] Production of radio material informing about registrations in the Strengthening Local Organizations (FOL) project.
[Support for Economy and Innovation] Production of an article for the radio about an overview of the Entrepreneurship and Citizenship action in Resplendor.
[Support for PG018 Development and Economic Diversification] Production of radio material about the credit lines available at the Crescer de Itueta community bank.
[Support for PG013 Tourism, Culture, Sport and Recreation] Production of radio material inviting the reopening of the Itueta library. Received resources from the Reading Incentive project.
[Support for PG008 Reconstruction of Towns - Paracatu] Production of material for the Voice of the Community newsletter on provisional commercial property in Paracatu.
[Support for PG034 Environmental Emergency Preparedness Program] Production of material for the Voice of the Community newsletter about the Prox application.
[Mariana] Production of material for the Voice of the Community newsletter about the Renova Foundation's Information and Service Centers in the territories.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of radio material on anti-fraud action.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for the Voice of the Community newsletter about the criteria of the Simplified Indemnity System.
[Support for PG013 Tourism, Culture, Sport and Recreation] Production of material for the Voice of the Community newsletter about the Fishing Tournament.
[Support for PG013 Tourism, Culture, Sport and Recreation] Production of radio material informing about registrations in the Strengthening of Local Organizations project.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of radio material on anti-fraud action.
[Support for PG034 Environmental Emergency Preparedness Program] Production of radio material for the Moment of Reparation program about the disaster prevention application, Prox.
[Support for PG013 Tourism, Culture, Sport and Recreation] Production of radio material for the Moment of Reparation program about the Fishing Tournament, held in Espírito Santo.
[Support for PG018 Development and Economic Diversification] Production of material for the Radio program (Moment of Reparation) about the Community Bank of Baixa Verde, in Dionísio, which completed one year of activity.
[Support for PG035 Information for the Population] Production of material for the radio program (Moment of Reparation) about Knowledge on the Agenda, a series of online lectures about the Doce River.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for the radio program (Moment of Reparation) about the procedures adopted by Renova to analyze whether there are irregularities in compensation.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill for the Safer Compensation campaign with information about irregularities in compensation.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill for the Safer Compensation campaign about what Renova does when it finds irregularities in compensation.
[Support for PG001 Survey and Registration of the Affected Population] Production of a WhatsApp pill with information about denials for those who requested AFE and did not request registration by 12/21/2021.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp pill informing that, according to a court decision, the Novel will be closed in all locations on 09/29.
[Press] Registration extended for young people to join the journey of entrepreneurship.
[Press] Start of classes at the Municipal School of Bento.
[Press] Recoloca Rio Doce Platform has 645 job vacancies for Mariana and other municipalities.
[Press] Recoloca Rio Doce Platform has 30 job vacancies in municipalities in Espírito Santo.
[Press] Recoloca Rio Doce Platform has 481 job openings for Mariana and other municipalities.
[Press] More than 23 million liters of sewage are now being treated per day in the Doce river basin.
[Press] Free activity brings together recreation, citizenship and entrepreneurship in Linhares.
[Press] Registration open for biodiversity research projects on the Doce River.
[Press] Ponte do Gama community receives new areas for collective use and infrastructure improvements.
[Press] Completion of nine sewage systems in municipalities in Minas Gerais and Espírito Santo in the Doce River Basin.

Dialogue
In Mariana (MG), emphasis is placed on the continued holding of meetings for discussions related to Collective Resettlements in the municipality. In Paracatu de Baixo, the Working Group's agendas were held with the Local Commission and Technical Advisory body for reports and deliberations regarding resettlement, as well as the continuity of on-site visits to Inspect the Collective Resettlement Works. In Bento Rodrigues, meetings of the community Working Group were held to organize the methodology for holding the Deliberative Assembly to name streets and public assets in the community, as well as negotiations related to the resumption of General Working Groups with the community to deliberate on matters of resettlement. In Ponte do Gama, an agenda was held to provide clarifications on the community's Water Supply System. Finally, a meeting with residents from across the municipality of Mariana stands out, to clarify doubts and present the actions carried out by the Renova Foundation in the territory (Annex 1).

In the municipality of Barra Longa (MG), the highlight was the holding of an agenda with the Presidency of the Renova Foundation for active listening and acceptance of the municipality's demands. Still in the month of August, a meeting was held for negotiations and deliberations with owners of listed properties in Barra Longa and a conversation was held with the Communication department to create the next Edition of the newspaper “Our Land”, focusing on topics of interest presented by the participants (Appendix 2).

In support of the activities of the Tourism, Culture, Sports and Recreation Program (PG13), it is worth highlighting the creation of agendas for the presentation of the 2nd RFP for Strengthening Local Organizations (FOL), which aims to boost Formal and Informal Social Organizations operating in related themes. The meetings were held with residents and leaders of Baixo Guandu (ES), Colatina (ES), Marilândia (ES), Linhares (ES), Conselheiro Pena (MG), Tumiritinga (MG) and Galileia (MG), to present the stages and schedule of the RFP, as well as resolving participants' doubts (Annex 3).

In relation to the Fishing theme, it is worth highlighting the creation of agendas to present the scope of work of the specialized consultancy of the Aquaculture and Fishing Activities Resumption Program (PG16) dedicated to technical assistance to professional fishermen, with a focus on the design of productive alternatives for the group. The meetings were held with members of associations and fishing colonies in the municipalities of Periquito (MG), Governador Valadares (MG), Belo Oriente (MG), Aimorés (MG), Resplendor (MG), Conselheiro Pena (MG), Tumiritinga ( MG). In addition, meetings were held to present the “Fishing Opportunities
” project, focusing on the construction of a fish processing center and the creation of alternative economic opportunities for professional fishermen in the municipalities of Ipatinga (MG) and Rio Casca (MG); and meeting with fishermen from Regência and Povoação (Linhares) to update information about the “De Facto Fisherman” project (Annex 4).

Regarding assistance to rural producers, agendas were held in the municipalities of Naque (MG), Belo Oriente (MG) and Periquito (MG) to discuss the importance of adhering to the Environmental Regularization Program – PRA (Law No. 14,595 of June 5 2023). In Alpercata (MG), an agenda was held to clarify sustainable actions related to recycling and selective collection (Appendix 5).

In continuity with the actions to guarantee Transparency and Social Control over the Renova Foundation's actions with the communities, Accountability Forum events (“Results”) were held in the following locations: in Ipaba (MG), a forum was held to present the actions of the Basic Sanitation Program; in Marliéria (MG), the agenda dealt with topics related to the Integrated Registry, Simplified Indemnity System and presentation of the actions of the Population Information Program (PG35); in Aimorés (MG), Resplendor (MG) and Itueta (MG), the meetings dealt with the actions of the Social Protection and Sewage Collection and Treatment Program and Solid Waste Disposal (Annex 6).

In Espírito Santo, the highlight was the holding of a meeting in Areal (Linhares) to present the Board and Chieftaincy of the Botocudos do Areal Indigenous Association; and agenda with the Association of Artisans of Povoação (Linhares) and General Culture Association to align on the “Doce River, Sweet Sea
” project, promoted by the Micro and Small Business Recovery Program (PG19) (Annex 7).

Customer service channels
Continuity of the reception and clarification of doubts in the Information and Service Centers; monitoring, by ISC agents, of registered claims that are pending intermediate or final responses.

In continuation of the ongoing training and alignment actions of the customer service channels, highlight is the participation of agents from the Information and Service Centers in training to align the Narrative on AFE Negative Returns on 08/23/2023.

Ombudsman's Office
There were no relevant facts this month.

Communication
[Calha do Rio Doce] Production of a WhatsApp pill inviting residents of São José do Goiabal to the Project Awareness Workshop, on 07/04.
[Calha do Rio Doce] Production of a WhatsApp pill inviting residents of Baixa Verde, Dionísio community, to the Project Awareness Workshop, on 07/06.
[Calha do Rio Doce] Production of a WhatsApp pill inviting residents of São Cândido, Caratinga community, to Results Forum on 07/05.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a radio program (Moment of Reparation) about the Cumbuca project, supported by Doce RFP, developed in the municipalities of Ipaba and Caratinga.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a note on the radio program (Moment of Reparation) about the deadline for registration in the third edition of the Doce RFP.
[Support for PG020 Stimulus to Local Contracting] Production of a radio program (Moment of Reparation) about the Recoloca Rio Doce and vacancies available in the Middle region.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a radio program (Moment of Reparation) on registrations for the Strengthening of Local Organizations (FOL) project.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for the ISC's newsletter mural
in Cachoeira Escura (Belo Oriente) on the payment of monetary correction in the Simplified Indemnity System (Novel).
[Support for PG001 Survey and Registration of People Impacted] Production of an article for the ISC
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for the ISC
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of an article for the newsletter mural
of the ISC in Cachoeira Escura (Belo Oriente) about the deadline for registration in the third edition of the Doce RFP.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of an article for the newsletter mural
of the ISC in Cachoeira Escura (Belo Oriente) on the registration for the Strengthening of Local Organizations (FOL) project.
[Support for PG006 Ombudsman Pillar] Production of an article for the newsletter mural of the ISC in Cachoeira Escura (Belo Oriente) about the Ombudsman's service via WhatsApp.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for the ISC of Naque newsletter mural on the payment of monetary correction in the Simplified Indemnity System (Novel).
[Support for PG001 Survey and Registration of the Affected Population] Production of an article for the newsletter mural
of the ISC de Naque about the Integrated Registration and the service provided by the company Synergia.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for the newsletter mural
of the ISC of Naque on the payment of multiple moral damages in the Simplified Indemnity System (Novel).
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of an article for the newsletter mural of the ISC de Naque on the deadline for registration in the third edition of the Doce RFP.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of an article for the newsletter mural
of the ISC de Naque on the registrations for the Strengthening of Local Organizations (FOL) project.
[Support for PG006 Ombudsman Pillar] Production of an article for the ISC
of Naque newsletter mural about the Ombudsman service via WhatsApp.
[Support for PG002 Reimbursement and Compensation for Impacted Persons] Production of an article for the newsletter mural of the ISC in Pedra Corrida (Periquito) on the payment of monetary correction in the Simplified Indemnity System (Novel).
[Support for PG001 Survey and Registration of the Affected Population] Production of an article for the newsletter mural
of the ISC in Pedra Corrida (Periquito) about the Integrated Registration and the service provided by the company Synergia.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for the newsletter mural of the ISC in Pedra Corrida (Periquito) on the payment of multiple moral damages in the Simplified Indemnity System
(Novel).
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of an article for the newsletter mural of the ISC in Pedra Corrida (Periquito) about the deadline for registration in the third edition of the Doce RFP.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of an article for the newsletter mural of the ISC
in Pedra Corrida (Periquito) about the registrations for the Strengthening of Local Organizations (FOL) project.
[Support for PG006 Ombudsman Pillar] Production of an article for the newsletter mural of the ISC in Pedra Corrida (Periquito) about the Ombudsman's service via WhatsApp.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for Governador Valadares' ISC newsletter mural on the payment of monetary correction in the Simplified Indemnity System (Novel).
[Support for PG001 Survey and Registration of the Affected Population] Production of an article for the newsletter mural
of the ISC in Governador Valadares about the Integrated Registration and the service provided by the company Synergia.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for Governador Valadares' ISC
newsletter mural on the payment of multiple moral damages in the Simplified Indemnity System (Novel).
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of an article for Governador Valadares' ISC newsletter mural about the deadline for registration in the third edition of the Doce RFP.
[Support for PG006 Ombudsman Pillar] Production of an article for Governador Valadares' ISC newsletter mural about Ombudsman service via WhatsApp.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for the newsletter mural of the ISC in Tumiritinga on the payment of monetary correction in the Simplified Indemnity System (Novel).
[Support for PG001 Survey and Registration of the Affected Population] Production of an article for the newsletter mural
of the ISC in Tumiritinga about the Integrated Registration and the service provided by the company Synergia.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for the newsletter mural
of the ISC in Tumiritinga on the payment of multiple moral damages in the Simplified Indemnity System (Novel).

[Support for PG013 Tourism, Culture, Sports and Recreation] Production of an article for the newsletter mural of the ISC in Tumiritinga about the deadline for registration in the third edition of the Doce RFP.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of an article for the newsletter mural of the ISC in Tumiritinga on registrations for the Strengthening of Local Organizations (FOL) project.
[Support for PG006 Ombudsman Pillar] Production of material for the newsletter mural of the ISC in Tumiritinga about the Ombudsman service via WhatsApp.
[Support for PG001 Survey and Registration of the Affected Population] Production of a WhatsApp pill with important information about the Integrated Registration carried out by the company Synergia.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the deadline for joining the Simplified Indemnity System (Novel) in Aimorés ends on 07/28.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the deadline for joining the Simplified Indemnity System (Novel) in Bugre ends on 07/31.
[Support for PG013 Tourism, Culture, Sport and Recreation] Production of WhatsApp pill informing that registration for the third edition of Doce RFP remains open until the 14/07.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a WhatsApp pill informing that registration for the third edition of the Doce RFP has been extended until 07/21.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the deadline for joining the Simplified Indemnity System (Novel) in Bugre ends on 07/31.
[Support for PG013 Tourism, Culture, Sport and Recreation] Production of WhatsApp pill informing that registration for the third edition of Doce RFP remains open until the 14/07.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a WhatsApp pill informing that registration for the third edition of the Doce RFP has been extended until 07/21.
[Support for PG013 Tourism, Culture, Sports and Recreation] Publication of an article in the 13th edition of the newsletter
Vozes do Território on the project Olhares - Memorial Rio Doce, supported by Doce RFP.
[Support for PG006 Ombudsman Pillar] Publication of an article in the 13th edition of the Vozes do Território newsletter about the new Ombudsman service via WhatsApp.
[Calha do Rio Doce] Publication of an article in the 13th edition of the newsletter
Vozes do Território on the channels of communication for people to find out about repairs and the programs of the Renova Foundation.
[Support to the Economy and Innovation] Publication of an article in the 13th edition of the newsletter Vozes do Território on the Entrepreneurship and Citizenship Action events in Rio Casca, Santana do Paraíso and Timóteo.
[Support for PG038 Doce River Basin Monitoring] Publication of an article in the 13th edition of the Vozes do Território newsletter about the news that will be launched by the Doce Alive project.
[Middle Rio Doce] Publication of an article in the 12th edition of the newsletter Voz do Rio Doce about Jô’s honey, produced by a farmer in the Ilha Brava community, in Governador Valadares.
[Support for PG038 Doce River Basin Monitoring] Publication of an article in the 12th edition of the Voz do Rio Doce newsletter on the news that will be launched by the Doce Alive project.
[Middle Rio Doce] Publication of an article in the 12th edition of the Voz do Rio Doce newsletter on communication channels for people to find out about reparations and Renova Foundation programs.
[Middle Rio Doce] Publication of an article in the 12th edition of the Voz do Rio Doce newsletter explaining how the Information and Service Centers (ISCs) provide services.
[Support for PG017 Resumption of Agricultural Activities] Publication of an article in the 12th edition of the Voz do Rio Doce newsletter on information on precautions to avoid foot-and-mouth disease.
[Support for PG006 Ombudsman Pillar] Publication of an article in the 12th edition of the Vozes do Território newsletter about the new Ombudsman service via WhatsApp.
[Calha do Rio Doce] Video production with a summary of the articles published in the 13th edition of the newsletter Vozes do Território.
[Middle Rio Doce] Production of video with a summary of the articles published in the 13th edition of the newsletter Vozes do Território.
[Support for PG008 Reconstruction of Villages - Paracatu] Production and enveloping of the facade of temporary commercial property in Paracatu. The choice of layout was made together with Mr. Romeu Geraldo de Oliveira, responsible for the establishment.
[Support for PG008 Reconstruction of Villages - Paracatu] Production and distribution of the video about edition number 53 of the Paracatu Report, a monthly newsletter aimed at families in collective resettlement.
[Support for PG008 Reconstruction of Villages - Paracatu] Production and distribution of the 53rd edition of the Paracatu Report, a monthly newsletter aimed at families in collective resettlement.
[Support for PG008 Reconstruction of Villages - Paracatu] Elaboration of a WhatsApp pill with an invitation to the July Festival of Paracatu, held on July 23 (Sunday).
[Support for PG008 Reconstruction of Villages - Paracatu] Video production in 1 minute with the main advances of the works and actions carried out in the month, with the families of Paracatu.
[Support for PG008 Reconstruction of Villages - Paracatu] Elaboration of a pill with reinforcement in the invitation and the route for transporting families to the July Festival of Paracatu, held on July 23 (Sunday).
[Support for PG008 Reconstruction of Villages - Paracatu] Production and sending of a podcast to families in Paracatu with information about the provisional grocery store - Part 1.
[Support for PG008 Reconstruction of Villages - Paracatu] Production and sending of a podcast to families in Paracatu with information about the provisional grocery store - Part 2.
[Support for PG008 Reconstruction of Villages - Paracatu] Production and sending of a newsletter to families in Paracatu with information on public transport routes and schedules.
[Support for PG008 Reconstruction of Villages - Paracatu] Production and dissemination of radio material on the opening and operation of provisional commercial property in Paracatu. The material was broadcast on radio stations in Mariana and the region.
[Support for PG005 Social Protection Program] Production of material for the 13th edition of the Baixo, Repara Cidadão newsletter, on the various activities offered to residents of Baixo Guandu through the Social Protection program.
[Baixo Rio Doce] Production of material for the 13th edition of the newsletter of Baixo, Repara Cidadão, about VimVer, where the communication group of the territory learned about the different repair actions that take place in Mariana.
[Baixo Rio Doce] Production of material for the 13th edition of the Baixo, Repara Cidadão newsletter, about the little boat that takes trips on the Doce river in Resplendor. The article is from Pratas da Casa.
[Baixo Rio Doce] Production of video with the summary of the articles of the 13th edition of the newsletter of Baixo, Repara Cidadão.
[Support for PG008 Reconstruction of Villages - Gesteira] Production of material for the 34th edition of Terra da Gente newsletter on the ratified agreement for the resettlement of Gesteira, in Barra Longa.
[Alto Rio Doce] Production of an article for the 34th edition of Terra da Gente newsletter about ComeSee held in the city of Governador Valadares to inform about reparation actions.
[Alto Rio Doce] Production of material for the 34th edition of Terra da Gente newsletter about the radio programs that are aired on stations in the territory of Alto.
[Support for PG008 Reconstruction of Villages - Gesteira] Production of content for Barra Longa's newsletter mural about the homologated resettlement agreement of Gesteira.
[Support for PG012 Historical, Cultural and Artistic Memory] Production of content for Barra Longa's newsletter mural about the Intermunicipal Heritage Meeting.
[Support for PG017 Resumption of Agricultural Activities] Production of content for the newsletter mural in Barra Longa on bovine brucellosis.
[Support for PG038 Doce River Basin Monitoring] Production of content for Barra Longa's newsletter mural on news from the Doce Alive project.
[Alto Rio Doce] Production of content for Barra Longa's newsletter mural about the Transparency Portal.
[Alto Rio Doce] Production of content for the newsletter mural in Rio Doce and Santa Cruz do Escalvado about the closing of the Water Circuit.
[Support for PG012 Historical, Cultural and Artistic Memory] Production of content for the Rio Doce and Santa Cruz do Escalvado newsletter mural about the Intermunicipal Heritage Meeting.
[Support for PG017 Resumption of Agricultural Activities] Production of content for the newsletter mural in Rio Doce and Santa Cruz do Escalvado on bovine brucellosis.
[Baixo Rio Doce] Production of content for the newsletter mural of Aimorés about the experience of the communication group at ComeSee Mariana
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of content for the newsletter mural in Aimorés on the payment of multiple moral damages under the Simplified Indemnity System
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of content for the newsletter mural in Aimorés on the payment of monetary correction in the Simplified Indemnity System.
[Support for PG001 Survey and Registration of the Affected Population] Production of content for the newsletter mural in Aimorés on how registration works and about the company Synergia that is carrying out registration in the territories.
[Baixo Rio Doce] Production of content for Aimorés' newsletter mural about boat ride on the Doce River in Resplendor.
[Support to the Economy and Innovation] Production of content for Resplendor's newsletter mural about job openings available on the Recoloca Rio Doce platform to work in Resplendor.
[Baixo Rio Doce] Production of content for Resplendor's newsletter mural about the experience of the communication group at ComeSee Mariana.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of content for Resplendor's newsletter mural on the payment of multiple moral damages under the Simplified Indemnity System.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of content for Resplendor's newsletter mural on the payment of monetary correction in the Simplified Indemnity System.
[Support for PG001 Survey and Registration of the Affected Population Production of content for Resplendor's newsletter mural about how registration works and about the company Synergia that is carrying out registration in the territories.
[Baixo Rio Doce] Production of content for the Baixo Guandu mural newspaper about the new opening hours of the city's ISC.
[Baixo Rio Doce] Production of content for the Baixo Guandu newsletter mural about the experience of the communication group at ComeSee Mariana.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of content for the Baixo Guandu mural newspaper on the payment of multiple moral damages under the Simplified Indemnity System.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of content for the Baixo Guandu newsletter mural on the payment of monetary correction in the Simplified Indemnity System.
[Support for PG001 Survey and Registration of the Affected Population] Production of content for the Baixo Guandu newsletter mural about how registration works and about the company Synergia that is carrying out registration in the territories.
[Baixo Rio Doce] Production of content for the newsletter mural in Colatina about the new opening hours of the city's ISC.
[Baixo Rio Doce] Production of content for the newsletter mural in Colatina about the experience of the communication group at ComeSee Mariana.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of content for the newsletter mural in Colatina on the payment of multiple moral damages under the Simplified Indemnity System.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of content for Colatina's newsletter mural on the payment of monetary correction in the Simplified Indemnity System.
[Support for PG001 Survey and Registration of the Affected Population] Production of content for the newsletter mural in Colatina about how registration works and about the company Synergia that is carrying out registration in the territories.
[Baixo Rio Doce] Production of a spot for a sound car inviting the community of Baixo Guandu to a community meeting on monitoring water quality in the city.
[Support for PG005 Social Protection Program] Production of content for the radio program Moment of Reparation about the project carried out by the Elos de Resistência institute in Baixo Guandu. The actions are part of the Social Protection program.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of content for the radio program Moment of Reparation, reinforcing that registration for the Doce RFP is open.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of content for the radio program Moment of Reparation on the Strengthening of Local Organizations (FOL) project.
[Support to the Economy and Innovation] Production of content for the radio program Moment of Reparation about the availability of a vocational course in Marking and Cutting for residents of Colatina.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of content for the radio program Moment of Reparation explaining the Strengthening of Local Organizations (FOL) project and inviting registration.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of content for the radio program Moment of Reparation, reinforcing that registration for the Doce RFP is open.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of content for the radio program Moment of Reparation about the fishing tournament that will take place in Linhares. Fishermen from all over the country can participate.
[Baixo Rio Doce] Production of content for the radio program Moment of Reparation informing that the ISCs in ES have changed their opening hours and reinforcing the hours and addresses of the four ISCs in the territory.
[Alto Rio Doce] Production of content for the radio program Moment of Reparation about the communication channels that exist in the territory of Alto Rio Doce.
[Support for PG012 Historical, Cultural and Artistic Memory] Production of content for the radio program Moment of Reparation about the beginning of the Intermunicipal Heritage Meeting in partnership with Unesco.
[Support for PG017 Resumption of Agricultural Activities] Production of content for the radio program Moment of Reparation, promoting training on milk quality and calf rearing in Barra Longa.
[Support for PG034 Environmental Emergency Preparedness Program] Production of content for the radio program Moment of Reparation on the Prox application, created for weather alerts in Mariana, Barra Longa, Rio Doce and Santa Cruz do Escalvado.
[Support for PG017 Resumption of Agricultural Activities] Production of content for the radio program Moment of Reparation with explanations on the prevention of rabies, a common disease among animals.
[Support for PG012 Historical, Cultural and Artistic Memory] Production of a WhatsApp pill inviting residents of Merengo district of Santa Cruz do Escalvado, to the conversation circle about the Reparation Plan for Cultural References.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of material for the radio program (Moment of Reparation) with a balance of the projects supported by the Doce RFP in the municipalities of the Middle East and a reminder for the closing of registrations for the third edition.
[Support for PG015 Promotion of Innovation] Production of radio material (Moment of Reparation) inviting young people from Governador Valadares to enroll in the project Raízes - Entrepreneur’s Journey, a partnership between the Renova Foundation and Dom Cabral Foundation.
[Support for PG015 Promotion of Innovation] Production of a radio article (Moment of Reparation) inviting institutions from Governador Valadares to enroll in the Include project, a partnership between the Renova Foundation and the Campus Party Institute.
[Calha do Rio Doce] Production of material for the radio program (Moment of Reparation) with a balance of the activities of Mobile ISC in Calha, in the first half of 2023.
[Calha do Rio Doce] Production of material for the radio program (Moment of Reparation) presenting the articles published in the July edition of the newsletter Vozes do Território.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the deadline for joining the Simplified Indemnity System (Novel) in Senhora da Penha, Fernandes Tourinho district, ends on 08/10.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that, according to a court decision, the period for payment of indemnities under the Simplified Indemnity System was changed from 10 to 15 days after the ratification of the agreements.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the Renova Foundation began, on 07/17, the retroactive payment of monetary correction for those who received compensation through Novel before September 2022.
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of the 53rd edition of the Bento Report - newsletter version.
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of the 53rd edition of the Bento Report - video version.
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of the 53rd edition of the Bento Report - tabloid printed version.
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of a pill to publicize the beginning of operation of UBS in Bento Rodrigues for residents of the new district.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill with information about the suspension of Novel Infraestructure as of 07/31, pursuant to a court decision.

Customer service channels
Continuity of the reception and clarification of doubts in the Information and Assistance Centers; monitoring, by ISC agents, of registered claims that are pending intermediate or final responses.
Throughout the month of July, 28 Mobile ISCs were held: In California/Sem Peixe and Povoação/Linhares on 07/04. In the Settlement 1º de Junho/Tumiritinga and Heritage of Lagoa/Sooretama on 05/07. In São Tomé do Rio Doce/Tumiritinga and Areal/Linhares on 07/06. In the community of Rosário/Baixo Guandu and Ilha do Rio Doce/Caratinga on 07/11. In Mascarenhas/Baixo Guandu, Vila Krenak/Resplendor and Residencial Porto Seguro/Caratinga on 07/12. In Barbados/Colatina and Vila Krenak/Resplendor on 07/13. In the community of Combate/Linhares on 07/17. In São Lourenço/Bugre and Povoação/Linhares on 07/18. In Santo Antônio do Rio Doce/Aimorés and Humaitá/Linhares on 07/19. In Itueta and Regência/Linhares on 07/20. In Canivete/Linhares on 07/24. In São José/Linhares and Baguari/ Governador Valadares on 07/25. In Alpercata and Barra Mansa/Rio Casca on 07/26. In Barra do Riacho/Aracruz, Mãos Dadas/Conselheiro Pena and Jurumirim/Rio Casca on 07/27.

Dialogue
In Mariana, accountability forums were held. Working groups from Paracatu de Baixo to discuss the Collective Resettlement of the Community and other reparation matters. Inspection of Collective Resettlement Works in Paracatu de Baixo to discuss reparation issues. Paracatu de Baixo working group to discuss the Collective Resettlement of the Community and other reparation matters. Inspection of Collective Resettlement Works in Paracatu de Baixo to discuss reparation issues. Meeting with Ponte do Gama leaders to clarify the operation and maintenance of collective assets: Football Field, Sports Court and Horseback Riding Arena. Coffee with a Chat – Meeting with the community of Mariana headquarters was also held to clarify doubts and present the actions carried out by the Renova Foundation in the territory.
In Alto Rio Doce, Conversation Circles were held to present the actions of the Cultural References Reparation Plan and with the Communication Group to build the next edition of the Terra da Gente newspaper.
In Baixo Rio Doce, in Colatina (ES), meetings were held to present the Fishing Opportunities project for professional fishermen in Colatina and a meeting to present the TAC Governance for leaders in Colatina Headquarters. Collective meeting with professional fishermen from ACOBAMA in Aimorés to present the actions of the Aquaculture and Fisheries Activities Resumption Program in Aimorés (MG). Meeting with residents of Baixo Guandu (ES) to present the actions of the Doce River Basin Monitoring Program and presentation meeting of the Fishing Opportunities
project for fishermen in the same city. In Marilândia (ES) meeting to present the Fishing Opportunities project for professional fishermen in Marilândia.
In the Calha do Rio Doce territory, an Accountability Forum with leaders and residents of São Cândido was held in Caratinga (MG) to present the actions developed by the Renova Foundation within the scope of the Sewage Collection and Treatment and Solid Waste Disposal Program and dissemination and clarification of doubts about the Public Notice.
In the Mid Doce River, a collective meeting was held with rural producers from Conselheiro Pena (MG) assisted by Technical Assistance and Rural Extension (ATER) to promote transparency and alignment on ongoing actions.
In Espírito Santo, agendas in Linhares stand out: meeting with the Association of Merchants and Entrepreneurs of Povoação for final clarifications on the community fair of Povoação; Meeting with APIGUA Guaxe Fish Farmers Association to start technical support activities and productive groups; Meeting to present the Fishing Opportunities
project for professional fishermen in Povoação; Meeting to present the Fishing Opportunities
Project for professional fishermen in Regência; TAC Governança presentation meeting for leaders of the Linhares Headquarters and for the communities of Povoação and Regência; Presentation of TAC Governance for leaders of the Barra do Riacho community in Aracruz; and Meeting with the Fishing Opportunities project for professionals from Barra do Riacho.

Ombudsman's Office

There were no relevant facts this month

Communication

[Support for PG012 Historical, Cultural and Artistic Memory] Production of a radio program about the beginning of the activities of the Abrindo Espaços project in Barra Longa, Rio Doce and Santa Cruz do Escalvado.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the deadline for joining the Simplified Indemnity System ends on 05/15 in Baguari.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the deadline for joining the Simplified Indemnity System ends on 05/15 in Cachoeira Escura.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the deadline for joining the Simplified Indemnity System ends on 05/15 in Ipaba do Paraíso.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the deadline for joining the Simplified Indemnity System ends on 05/15 in Pedra Corrida.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the deadline for joining the Simplified Indemnity System ends on 05/15 in Revés do Belém.
[Multiterritorial] Production of a WhatsApp pill informing that the 0800 number of the Renova Foundation presented momentary instability for Vivo operator numbers.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp pill informing that the payment of monetary correction of Novel is suspended by decision of the 4th Federal Court.
[Support for PG005 Social Protection Program] Production of the Resulta Linhares Newsletter with accountability on the Social Protection Program.
[Support for PG005 Social Protection Program] Production of the Resulta Bebedouro Newsletter with accountability on the Social Protection Program.
[Support for PG005 Social Protection Program] Production of the Resulta Povoação Newsletter with accountability on the Social Protection Program.
[Support for PG005 Social Protection Program] Production of the Resulta Pontal do Ouro/Guaxe Newsletter with accountability on the Social Protection Program.
[Support for PG005 Social Protection Program] Production of material for the ISC Linhares bulletin board, publicizing the “Results” forum calendars on the Social Protection Program.
[Support for PG020 Information and Service Center] Production of material for the ISC Linhares bulletin board, publicizing job vacancies available on the Recoloca Rio Doce website.
[Support for PG019 Program for the Micro and Small Business Recovery] Production of material for the ISC Linhares bulletin board on the operation of the Regência community bank.
[Support for PG038 Doce River Basin Monitoring] Production of material for the ISC Linhares bulletin board on the Doce Alive Project.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for the ISC Linhares bulletin board informing about the suspension, by the Court, of the monetary correction in payments made by the novel.
[Doce River Mouth] Production of material for the ISC Linhares bulletin board, publicizing the radio stations where the Moment of Reparation program is broadcast.
[Doce River Mouth] Production of video summary of the May issue of the newspaper Voz da Foz.
[Doce River Mouth] Production of material for the Moment of Reparation featuring the Communication Group of Doce River Mouth
[Support for PG038 Doce River Basin Monitoring] Production of material for the Moment of Reparation on the Doce Alive project.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of material on the Ecotourism project in Doce River Mouth, supported by the second edition of Doce RFP.
[Support for PG017 Resumption of Farming Activities] Publication of an article in the 11th edition of the Vozes do Território newsletter on the beginning of planting of the Bean Project.
[Support for PG013 Tourism, Culture, Sports and Recreation] Publication of an article in the 11th edition of the Vozes do Território newsletter on the reopening of the Mariana Morena library, in Rio Casca.
[Support for PG031 Sewage Collection and Treatment and Designation of Solid Waste] Publication of an article in the 11th edition of the Vozes do Território newsletter on the signing of a service order for the construction of a Sewage Treatment Station in Ipaba.
[Support for PG018 Economic Development and Diversification] Publication of an article in the 11th edition of the Vozes do Território newsletter about a company from the Steel Valley region supported by the +Management project.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the deadline for joining the Simplified Indemnity System ends on 05/20 in Colatina and Itapina district.
[Support for PG020 Stimulus to Local Contracting] Production of a WhatsApp pill on registrations for the Professional Initiation course in Steel Processes, in partnership with Sesi, for Ipatinga and region.
[Doce River Channel] Production of a WhatsApp pill inviting residents of Raul Soares to the “Results” forum, on 05/15.
[Doce River Channel] Production of a WhatsApp pill inviting professional and informal fishermen from Rio Casca to a meeting to present a sport fishing tourism course, on 05/18.
[Support for the Economy and Innovation] Production of a radio program about the Entrepreneurship and Citizenship Action in Rio Casca, on 05/13.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a radio program about Rota do Mutum, an Ipaba project supported by the Doce RFP.
[Support for the Economy and Innovation] Production of material for the ISC bulletin board in Colatina about vacancies in the city on the Recoloca Rio Doce platform.
[Support for PG002 Reimbursement and Compensation for Those Impacted] Production of an article for the ISC bulletin board in Colatina on how to pay income tax and the availability of the Income Report.
[Support for PG003 Protection and Recovery of the Quality of Life of Indigenous Peoples] Production of material for the ISC bulletin board in Colatina on how the program for the protection and recovery of the quality of life of indigenous peoples works.
[Support for the Economy and Innovation] Production of material for the ISC bulletin board in Colatina about the +Management project.
[Support for PG006 Ombudsman Pillar] Production of material for the ISC bulletin board in Colatina on how to register a complaint with the Ombudsman.
[Support for the Economy and Innovation] Production of material for the ISC bulletin board in Baixo Guandu about vacancies in the city on the Recoloca Rio Doce platform.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for the ISC bulletin board in Baixo Guandu on how to pay income tax and the availability of the Income Statement.
[Support for PG003 Protection and Recovery of the Quality of Life of Indigenous Peoples] Production of material for the ISC bulletin board in Baixo Guandu on how the program for the protection and recovery of the quality of life of indigenous peoples works.
[Support for the Economy and Innovation] Production of material for the ISC bulletin board in Baixo Guandu on the +Management project.
[Support for PG006 Ombudsman Pillar] Production of material for the ISC bulletin board in Baixo Guandu on how to register a complaint with the ombudsman.
[Support for the Economy and Innovation] Production of material for the ISC bulletin board in Aimorés about vacancies in the city on the platform Recoloca Rio Doce.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for the ISC bulletin board in Aimorés on how to pay income tax and the availability of the Income Statement.
[Support for PG003 Protection and Recovery of the Quality of Life of Indigenous Peoples] Production of material for the ISC bulletin board in Aimorés on how the program for the protection and recovery of the quality of life of indigenous peoples works.
[Support for the Economy and Innovation] Production of material for the ISC bulletin board in Aimorés about the community bank that is under construction in the city of Itueta.
[Support for PG006 Ombudsman Pillar] Production of an article for the ISC bulletin board in Aimorés on how to register a complaint with the Ombudsman.
[Support for the Economy and Innovation] Production of material for the ISC bulletin board in Resplendor about vacancies in the city on the Recoloca Rio Doce platform.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for the ISC bulletin board in Resplendor on how to pay income tax and the availability of the Income Statement.
[Support for PG003 Protection and Recovery of the Quality of Life of Indigenous Peoples] Production of material for the ISC bulletin board in Resplendor on how the program for the protection and recovery of the quality of life of indigenous peoples works.
[Support for the Economy and Innovation] Production of material for the ISC bulletin board in Resplendor about the community bank that is under construction in the city of Itueta.
[Support for PG006 Ombudsman Pillar] Production of material for the ISC bulletin board in Resplendor on how to register a complaint with the Ombudsman.
[Support for PG032 Improvement of Water Supply Systems] Production of material for the ISC bulletin board in Resplendor on the revitalization of the avenue in the south access of the city of Resplendor.
[Support for PG032 Improvement of Water Supply Systems] Production of a pamphlet on the precautionary inspections that will be carried out in the houses in Baixo Guandu before the beginning of the work with alternative collection.
[Lower Doce River] Production of a newsletter for the “Results” forum in Marilândia on Social Protection.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill with information about the Novel Infrastructure - request for compensation for damage to infrastructure, cracks and cracks in real estate.
[Multiterritorial] Production of WhatsApp pill informing that the Renova Foundation's 0800 number, after experiencing momentary instability for Vivo numbers, is working normally.
[Support for PG020 Stimulus to Local Contracting] Production of a note for the radio program (Moment of Reparation) on registrations for Steel Processes courses, in partnership with Senai, for Ipatinga and Region.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of material for the radio program (Moment of Reparation) about the soirée and workshops project in Caratinga supported by the Doce RFP.
[Doce River Channel] Production of a video with a summary of the articles published in issue no. 11 (May) of the Vozes do Território newsletter.
[Support for the Economy and Innovation] Publication of an article in the 11th edition of the Repara Cidadão newsletter about the Itueta community bank and the benefits for the community.
[Support for PG017 Resumption of Farming Activities] Publication of an article in the 11th edition of the Repara Cidadão newsletter about how ATER supports rural producers in the resumption of their activities impacted by the dam collapse.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Publication of an article in the 11th edition of the Repara Cidadão newsletter about how the PIM works.
[Support for PG006 Ombudsman Pillar] Production of a note for the radio program (Moment of Reparation) on the Renova Foundation's Ombudsman channels.
[Lower Doce River] Production of a note for the radio program (Moment of Reparation) on the materials published in the Repara Cidadão newsletter in April.
[Support for PG032 Improvement of Water Supply Systems] Production of a note for the radio program (Moment of Reparation) on the completion stage of the work on the Boninsegna water supply system.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a note for the radio program (Moment of Reparation) about the Espaço Conviver project in Aimorés, supported by the Doce RFP.
[Doce River Mouth] Production of articles for the Resulta newsletter (Regência) on projects in the socioeconomic area.
[Support for PG018 Economic Development and Diversification] Production of material on the agroecological project developed in agrarian reform settlements in ES.
[Support for PG006 Ombudsman Pillar] Production of material for the Linhares ISC bulletin board on access to the Ombudsman through whatsapp.
[Doce River Mouth] Production of pills, informing about holding “Results” forums in communities in Doce River Mouth.C193
[Support for PG006 Ombudsman Pillar] Production of a pill on access to the Ombudsman through whatsapp.
[Support for PG012 Historical, Cultural and Artistic Memory] Publication of an article in the 32nd edition of the Our Land newsletter about the courses and workshops offered in the Upper Doce River territory through the Abrindo Espaços project, a partnership between the Renova Foundation and UNESCO.
[Support for PG020 Stimulus to Local Contracting] Publication of an article in the 32nd edition of the Our Land newsletter on the completion of the business plan for the Barra Longa Exhibition Park.
[Support for Institutional Relations] Publication of an article in the 32nd edition of the Our Land newsletter on the realization of ComeSee in the territory of Upper Doce River involving the community of Barra Longa.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for the ISC bulletin board in Barra Longa and Rio Doce on the deadline for the 2023 income tax return.
[Support for PG020 Stimulus to Local Contracting] Production of material for the ISC bulletin board in Barra Longa and Rio Doce on job opportunities in the region through the platform Recoloca Rio Doce.
[Support for PG012 Historical, Cultural and Artistic Memory] Production of material for the ISC bulletin board in Barra Longa and Rio Doce about the courses and workshops offered in the Upper Doce River territory through the Abrindo Espaços project, a partnership between the Renova Foundation and the UNESCO.
[Support for PG010 Recovery of All Other Impacted Communities and Infrastructure] Production of material for the ISC bulletin board of Barra Longa on the transfer of resources made by the Renova Foundation to the Municipality of Barra Longa for public works in the municipality.
[Support for PG020 Stimulus to Local Contracting] Production of an article for the Barra Longa ISC bulletin board on the finalization of the business plan for the city's Exhibition Park.
[Alto Rio Doce] Production of material for the ISC bulletin board in Barra Longa and Rio Doce with headlines from the May edition of Our Land newsletter.
[Upper Doce River] Production of material for the ISC bulletin board in Rio Doce about the objective of the group of Comunicação do Alto, its function, people who participate and inviting people to participate.
[Support for PG012 Historical, Cultural and Artistic Memory] Production of a WhatsApp pill inviting people to register for courses and workshops offered in the territory, through the Abrindo Espaços project, a partnership between the Renova Foundation and UNESCO.
[Support for PG012 Historical, Cultural and Artistic Memory] Production of a WhatsApp pill inviting people to register for courses and workshops offered in the territory, through the Abrindo Espaços project, a partnership between the Renova Foundation and UNESCO.
[Support for PG012 Historical, Cultural and Artistic Memory] Production of a WhatsApp pill inviting people to register for courses and workshops offered in the territory, through the Abrindo Espaços project, a partnership between the Renova Foundation and UNESCO.
[Support for PG012 Historical, Cultural and Artistic Memory] Production of a WhatsApp pill inviting people to register for courses and workshops offered in the territory, through the Abrindo Espaços project, a partnership between the Renova Foundation and UNESCO.
[Support for PG020 Stimulus to Local Contracting] Production of WhatsApp pill on job opportunities in resettlement works.
[Support for PG020 Stimulus to Local Contracting] Production of material for the Moment of Reparation program on the completion of the Business Plan for the Barra Longa Exhibition Park.
[Support for PG017 Resumption of Farming Activities] Production of material for the Moment of Reparation program on bovine foot-and-mouth disease: prevention, treatment, causes.
[Upper Doce River] Production of an article for the Moment of Reparation program communicating about the receipt of a call to update the address for delivery of the Our Land newsletter.
[Support for the Economy and Innovation] Production of a radio program (Moment of Reparation) about the Entrepreneurship and Citizenship Action event in Santana do Paraíso.
[Upper Doce River] Production of material for the Moment of Reparation program about the existing communication channels in the Upper Doce River territory, talking about each one.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the website called "Auxílio Renova" is not an address belonging to the Foundation.
[Support for PG008 Reconstruction of Villages - Paracatu] Production and distribution of the video about edition number 51 of the Paracatu Report, a monthly newsletter aimed at families in collective resettlement.
[Support for PG008 Reconstruction of Villages - Paracatu] Production and distribution of the 51st edition of the Paracatu Report, a monthly newsletter aimed at families in collective resettlement.
[Support for PG008 Reconstruction of Villages - Paracatu] Elaboration of invitation pill for the meeting with the community of Paracatu, which will be held on 03/06.
[Support for PG008 Reconstruction of Villages - Paracatu] Video production in 1 minute with the main advances of the works and actions carried out in the month, with the families of Paracatu.
[Support for PG008 Reconstruction of Villages - Paracatu] Elaboration of a video to be sent to families with information about the construction stages of a property in collective resettlements.
[Support for PG008 Reconstruction of Villages - Paracatu] Elaboration of a Pill sent to families on how the pecuniary payment will be related to the wood stove.
[Support for PG008 Reconstruction of Villages - Paracatu] Video production and submission about the collective resettlement nominating Assembly, streets and public facilities in Paracatu.
[Support for PG008 Reconstruction of Villages - Paracatu] Production and sending of a video to families in Paracatu on dust_noise control and IPTU, water and electricity rates.
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of a 1-minute monthly video with the main advances in the resettlement process for the families of Bento Rodrigues.
[Support for PG008 Reconstruction of Villas - Bento Rodrigues] Video production to inform the families of Bento Rodrigues about the first delivery of keys in the new district.
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of a newsletter for families in Bento Rodrigues on traffic safety tips in the new district.
[Support for PG033 Education Program for Revitalization of the Doce River] Production of a WhatsApp pill on the conversation wheel to present the Network Strengthening project and public policies for the revitalization of the Doce River basin for the community of Barra Longa.
[Support for PG033 Education Program for Revitalization of the Doce River] Production of a WhatsApp pill on the conversation wheel to present the Network Strengthening project and public policies for the revitalization of the Doce River basin for the Rio Doce community.
[Support for PG033 Education Program for Revitalization of the Doce River] Production of a WhatsApp pill on the conversation wheel to present the Network Strengthening project and public policies for the revitalization of the Doce River basin for the community of Santa Cruz do Escalvado.
[Mariana] Article for the 30th edition of Voice of the Community about honoring Dona Doca, matriarch of Bento, on Mother's Day.
[Support for PG012 Historical, Cultural and Artistic Memory] Article for the 30th edition of Voice of the Community on the Feast of Santa Cruz in Camargos.
[Support for PG012 Historical, Cultural and Artistic Memory] Article for the 30th edition of the Voice of the Community on Horseback Riding in Camargos and the Sabores de Bento Project from the Doce RFP.
[Support for PG013 Tourism, Culture, Sports and Recreation] Article for the 30th edition of the Voice of the Community on the Show de Bola Tournament.
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Article for the 30th edition of Voice of the Community on planting fruit seedlings in Bento.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Article for the 30th edition of Voice of the Community on correction of values in the Novel.
[Mariana] Production of video summary of the 30th edition of Voice of the Community.
[Support for PG012 Historical, Cultural and Artistic Memory] Production of material for the ISC bulletin board of Mariana on management of cultural projects.
[Support for PG008 Reconstruction of Villas - Bento Rodrigues] Production of material for the ISC bulletin board in Mariana about handing over keys in Bento.
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of material for the ISC bulletin board of Mariana about planting seedlings in Bento.
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of material for the ISC bulletin board of Mariana about Experimental Classroom in Bento.
[Mariana] Production of an article for the ISC bulletin board of Mariana about honoring Dona Doca Mother's Day.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of material for the ISC bulletin board of Mariana on election of names for Paracatu.
[Press] Residents of Colatina and Itapina have until May 20 to join the Simplified Indemnity System​.
[Press] Platform Recoloca Rio Doce offers more than 560 job vacancies for Mariana and region​.
[Press] Platform Recoloca Rio Doce offers more than 520 vacancies for Mariana and region​.
[Press] Recoloca Rio Doce Platform has about 370 job openings for Mariana and region.
[Press] Recoloca Rio Doce Platform has about 480 job openings for Mariana and region.
[Press] New modalities of the Mariana Diversify Fund​.
[Press] Recoloca Rio Doce Program has 136 job vacancies for the Steel Valley region and Rio Doce​.
[Press] Recoloca Rio Doce Program has 134 job vacancies for the Steel Valley region and Rio Doce.
[Press] The Recoloca Rio Doce Program has 140 job vacancies for the Steel Valley region and Rio Doce.
[Press] Courses offered by the Renova Foundation in partnership with Senai have free enrollment in Ipatinga​.
[Press] On the 4th, Rio Doce Labs closes registration for the selection of innovative businesses in Mariana.

Customer service channels
Continuity of the reception and clarification of doubts in the Information and Assistance Centers; monitoring, by ISC agents of registered claims that are pending intermediate or final responses.
During the month of May, highlight for the realization of 30 Mobile ISCs: In Itapina/Colatiana on 02/05. On 05/03 in Maria Ortiz/Colatina, Barra do Cuietê/Conselheiro Pena and Ilha do Rio Doce/Caratinga. Fazenda do Batista/Marilândia, Mãos Dadas/High Part of Conselheiro Pena and Revés do Belém/Bom Jesus do Galho on 04/05. On 05/09 Patrimônio da Lagoa/Sooretama. In Conceição da Barra and 1º de Junho Settlement/Tumiritinga on 10/05. On 05/11 in São Tomé do Rio Doce/Tumiritinga and Baixa Verde. On 05/12 in Nova Almeida. On 05/15 in Aracruz and Raul Soares/Headquarters. Rosário I/Baixo Guandu, Santo Antônio do Rio Doce and São Pedro dos Ferro/Headquarters on 05/16. Barbados/Colatina, Itueta and Ilhéus do Prata/São Domingos do Prata on 05/17. Mascarenhas/Baixo Guandu and Itueta on 05/18. On 22/05 Chapadão do Quinze/Linhares. Regência/Linhares on 05/23. Barra do Riacho/Aracruz, Alto Bela Vista/Belo Oriente and Baixada do Coronel Roberto/Ipaba on 05/24. Povoação/Linhares and Ipabinha/Santana do Paraíso on 05/25.

Dialogue
In Mariana, a Supervision of Works for the Collective Resettlement of Paracatu de Baixo was carried out to discuss reparation matters. Paracatu de Baixo Ordinary Working Group to discuss the Collective Resettlement of the Community and matters related to the reparation guidelines. Meeting with the community of Antônio Pereira to clarify doubts and accept claims about the impact of works in the district. Meeting with the community of Pedras e Borba, to present the plan to mitigate the impacts of the work on the soccer field. Inspection of Collective Resettlement Works in Paracatu de Baixo to discuss reparation issues.
In Upper Doce River, a conversation circle was held to contextualize the actions of the Cultural References Repair Plan, as well as clarifying doubts of the participants and presentation of the film “A Elefanta do Mágico”. Conversation circles were held to present the Strengthening Social Networks and Organization project in Barra Longa (MG) and Rio Doce (MG).
In Lower Doce River, in Aimorés (MG) and Resplendor (MG), a collective meeting was held with professional and amateur fishermen from APERDOCE, to present the Aquaculture and Fisheries Activities Resumption Program. In Colatina (ES) a meeting was held with residents of the Morada do Sol neighborhood to publicize the work to expand the water reservoir. In Aimorés (MG), a collective meeting with professional fishermen from Acobama, to pass on information about the actions of the Renova Foundation's reparation process.
In the Doce River Channel territory, there was a meeting with rural producers from Revés do Belém and Bom Jesus do Galho, to present information and clarify doubts about Technical Assistance and Rural Extension (ATER). Accountability Forum (RESULTA) with leaders and residents of Raul Soares, to clarify the reparation and compensation actions carried out by Renova in the municipality. Another Accountability Forum (“RESULTS”) with leaders and speakers from São Domingos do Prata, to clarify the reparation and compensation actions carried out by Renova in the municipality. Meeting with professional and informal fishermen from Rio Casca, to present the proposal for a training course on tourism and sport fishing.
In the Mid Doce River, in Conselheiro Pena (MG) and Galileia (MG), collective meetings were held with professional and informal fishermen from the city, to present the Aquaculture and Fisheries Activities Resumption Program. In Naque (MG) a meeting was held with residents of Morro do Vieira to actively listen to the community and present the Renova Foundation's actions in the municipality. A meeting was also held with fishermen to discuss alternative fishing projects and present a proposal for a Training Course on Tourism and Sport Fishing Monitor. In Tumiritinga (MG), a meeting with leaders to present the actions of the Doce River Basin Monitoring Program.
In Espírito Santo, there are agendas in Linhares (ES), an Accountability Forum with the Regência community to present the actions of the Economy and Innovation front programs; a Meeting with residents of Humaitá, to present the work of the Renova Foundation in the territory and four “Results” were also held to present the actions of the Social Protection Program and the Dialogue front and the Customer Service Channels for residents of the communities of Guaxe and Pontal do Ouro, Povoação, Bebedouro and for residents of the municipality of Linhares (ES). Meeting with residents of Barra do Riacho to map opportunities related to offers of local interest on professional qualification courses in Aracruz (ES). Presentation of the Doce Alive Project to 3rd and 6th year students at EMEF Mayor Roberto Calmon in Linhares (ES).

Communication

[Support for PG019 Program for the Micro and Small Businesses Recovery] Production of material for the ISC Linhares bulletin board on the launch of the 2023 edition of the +Management.
[Support for PG020 Stimulus to Local Contracting] Production of material for the ISC Linhares bulletin board about job openings on the Recoloca Rio Doce portal.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for the ISC Linhares bulletin board on the provision of income information for the 2023 income tax return.
[Support for the Economy and Innovation] Production of material for the ISC Linhares bulletin board about the projects enrolled in the Doce River Labs innovation project.
[Doce River Mouth] Production of a pill to notify the community on Avenida Beira Rio about the change of location of the private surveillance container.
[Support for PG028 Biodiversity Conservation] Production of material for the radio program Moment of Reparation about the Mar de Tartarugas project, carried out in Povoação.
[Support for PG020 Stimulus to Local Contracting] Production of material for the radio program Moment of Reparation about job openings available on the Portal Recoloca Rio Doce.
[Support for PG015 Incentive to Innovation] Production of material for the radio program Moment of Reparation on the socioeconomic diagnoses produced for the community banks of Povoação and Regência.
[Support for PG018 Development and Economic Diversification] Production of material for the radio program Moment of Reparation about the launch of +Management Project, edition 2023.
[Support for PG020 Stimulus to Local Contracting] Production of an article for the March edition of Jornal Voz da Foz on how to register the CV on the Portal Recoloca Rio Doce.
[Support for Institutional Relations] Production of an article for the March edition of Jornal Voz da Foz about ComeSee in Foz with communication groups from Mariana, Alto and Baixo Rio Doce.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of an article for the March edition of Jornal Voz da Foz on the Mar de Tartarugas project, in Povoação, supported by the second edition of Doce RFP.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for the March edition of Jornal Voz da Foz on the provision of income information for the 2023 income tax return.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for the March edition of Jornal Voz da Foz on the payment of lost profits.
[Support for PG016 Resumption of Aquaculture and Fishing Activities] Production of material to update the bulletin board of the Linhares Information and Service Center on the fishing tourism driver course.
[Support for PG020 Stimulus to Local Contracting] Production of material to update the bulletin board of the Linhares Information and Service Center on job openings available on the Recoloca Rio Doce portal.
"[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material to update the bulletin board of the Linhares Information and Service Center on the decision of the court to make the payment of monetary correction mandatory for those affected who were paid without correction.
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[Support for PG002 Compensation and Indemnity of bulletin board of the Linhares Information and Service Center on the possibility of correcting the address of the damage filled in the Simplified Indemnity System (Novel.
[Support for PG019 Micro and Small Businesses Recovery Program] Production of material for the radio program Moment of Reparation about the +Management Project, edition 2023.
[Doce River Mouth] Production of material for the radio program Moment of Reparation on the calendar of mobile ISCs.
[Support for PG001 Survey and Registration of the Affected Population] Production of an audio file for WhatsApp about the start of registration service in Barra Longa for those who requested registration by 12/31/2021.
[Support for PG001 Survey and Registration of the Affected Population] Production of a WhatsApp pill on the start of registration service in Barra Longa for those who requested registration by 12/31/2021.
[Support for PG001 Survey and Registration of the Affected Population] Production of a WhatsApp pill on the beginning of registration service in Barra Longa for those who requested registration by 12/31/2021, with an errata on the final date for scheduling interviews.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that it is possible to correct the damage address entered in the Simplified Indemnity System.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the payment of compensation amounts through the Simplified Indemnity System are being paid with monetary correction.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill communicating that the income statement for the Income Tax Return is now available.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the deadline for Adhesion to the Simplified Indemnity System in Linhares ends on 02/04.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a radio program (Moment of Reparation) communicating that the income report for the Income Tax Declaration is now available.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a radio program (Moment of Reparation) informing that it is possible to correct the address of the damage filled in the Simplified Indemnity System.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a radio program (Moment of Reparation) informing that the payment of lost profits for 2022 is already being carried out by Renova Foundation.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a radio program informing that the payment of compensation amounts through the Simplified Indemnity System are being paid with monetary correction.
[Doce River Channel] Production of a radio program publicizing the highlights of the edition of the Vozes do Território newsletter.
[Support for PG018 Development and Economic Diversification] Production of a radio program about the launch event of the ++Management project in Timóteo.
[Support for PG015 Incentive to Innovation] Production of a radio program about the results of the Doce River Labs project in Ipatinga.
[Support for PG020 Stimulus to Local Contracting] Production of a radio program informing that registration is open for the Electrode Welding course, in partnership with Senai, for residents of Ipatinga and region.
[Support for PG018 Development and Economic Diversification] Production of a WhatsApp pill inviting entrepreneurs to the launch event of the +Management project in Timóteo.
[Doce River Channel] Production of a WhatsApp pill inviting residents of Macuco, in Timóteo, to Mobile ISC and a meeting on the subject of indemnity, on 07/03.
[Doce River Channel] Production of a WhatsApp pill inviting residents of Ipaba do Paraíso, in Santana do Paraíso, to Mobile ISC on 03/14.
[Doce River Channel] Production of WhatsApp pill inviting residents of Bugre to Mobile ISC on 03/16.
[Doce River Channel] Publication of an article in the 9th edition of the newsletter Vozes do Território on the assistance provided by Mobile ISC in the Channel in 2023.
[Support for PG001 Survey and Registration of the Affected Population] Publication of an article in the 9th edition of the newsletter Vozes do Território on the integrated registration being carried out by the Renova Foundation.
[Support for PG017 Resumption of Farming Activities] Publication of an article in the 9th edition of the newsletter Vozes do Território on support for ATER rural producers.
[Support for PG020 Stimulus to Local Contracting] Publication of an article in the 9th edition of the Vozes do Território newsletter on the Recoloca Rio Doce platform.
[Support for PG017 Resumption of Farming Activities] Publication of an article in the 9th edition of the newsletter Vozes do Território about the Rota do Mutum, in Ipaba, a project supported by Edital Doce.
[Support for PG020 Stimulus to Local Contracting] Production of a WhatsApp pill communicating job opportunities in the territory via Recoloca Rio Doce.
[Support for PG012 Historical, Cultural and Artistic Memory] Production of a WhatsApp pill inviting to the documentary exhibition of the civil bands of Barra Longa. The second was about the Nossa Senhora do Carmo Musical Corporation.
[Support for PG012 Historical, Cultural and Artistic Memory] Production of a WhatsApp pill inviting to the documentary exhibition of the civil bands of Barra Longa. The first was about the São José Musical Corporation.
[Support for PG017 Resumption of Farming Activities] Production of a WhatsApp pill inviting rural producers from Barra Longa to the course on nutrition and milk quality.
[Upper Doce River] Production of a WhatsApp pill inviting people to ComeSee Barra Longa, an experience created with an exclusive script for residents of the municipality to follow the evolution of reparation in the territory.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material to update the bulletin board at the Barra Longa Information and Service Center on the registration process in the territory.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material to update the bulletin board of the Barra Longa Information and Service Center on receipt of the Income Statement for the 2023 income tax return.
[Support for PG017 Resumption of Farming Activities] Production of material to update the bulletin board at the Barra Longa Information and Service Center with didactic explanations about the Mad Cow disease.
[Upper Doce River] Production of an article to update the Barra Longa Information and Service Center bulletin board, explaining what it is and how it is the work of the Upper Doce River Communication group.
[Support for PG038 Doce River Basin Monitoring] Production of material to update the bulletin board at the Barra Longa Information and Service Center on water quality and the monitoring portal.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material to update the bulletin board at the Doce River Information and Service Center on receipt of the Income Statement for the 2023 income tax return.
[Support for PG017 Resumption of Farming Activities] Production of material to update the bulletin board at the Doce River Information and Service Center with didactic explanations about the Mad Cow disease.
[Upper Doce River] Production of an article to update the Doce River Information and Service Center bulletin board, explaining what it is and how it is the work of the Upper Doce River Communication group.
[Support for PG038 Doce River Basin Monitoring] Production of material to update the bulletin board of the Doce River Information and Service Center on water quality and the monitoring portal.
[Support for PG020 Stimulus to Local Contracting] Production of material to update the bulletin board of the Doce River Information and Service Center on job opportunities in the territory via Recoloca Rio Doce.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of an article for the 30th edition of Our Land newsletter about one of the projects selected in the territory by Doce RFP.
[Support for PG012 Historical, Cultural and Artistic Memory] Production of material for the 30th edition of the Our Land newsletter, telling about the Caminho de São José, the traditional feasts of saints in the communities and how they are supported by the Renova Foundation.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a radio program (Moment of Reparation) communicating that the income report for the Income Tax Declaration is now available.
[Support for PG017 Resumption of Agricultural Activities] Production of a radio program (Moment of Reparation) inviting people to attend a course on nutrition and milk quality.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a radio program (Moment of Reparation) informing that it is possible to correct the address of the damage filled in the Simplified Indemnity System.
[Support for PG012 Historical, Cultural and Artistic Memory] Production of a radio program (Moment of Reparation) communicating about the realization of the RS Futsal Cup in the municipality of Doce River.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a radio program (Moment of Reparation) informing that the payment of lost profits for 2022 is already being carried out by Renova Foundation.
[Support for PG017 Resumption of Farming Activities] Production of a radio program (Moment of Reparation) with important information about mad cow disease, care, transmission, etc.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a radio program (Moment of Reparation) with information about the Simplified Indemnity System in the region.
[Upper Doce River] Production of a radio program (Moment of Reparation) inviting for ComeSee Barra Longa.
[Support for PG032 Improvement of Water Supply Systems] Production of a WhatsApp pill inviting the community of Gesteira Mutirão to the meeting on the execution plan of the reform works of the Water Supply System.
[Support for PG008 Reconstruction of Villages - Paracatu] Production and distribution of the introductory video on edition number 49 of the Paracatu de Baixo Report, a monthly newsletter aimed at families in Paracatu de Baixo.
[Support for PG008 Reconstruction of Villages - Paracatu] Production and distribution of the 49th edition of the Paracatu de Baixo Report, a monthly newsletter aimed at families in Paracatu de Baixo
[Support for PG008 Reconstruction of Villages - Paracatu] Production of a WhatsApp pill in compliance with the resettlement condition with the theme: National Soil Conservation Day.
[Support for PG008 Reconstruction of Villages - Paracatu] Video production in 1 minute with the main advances of the works and actions carried out in the month, with the families of Paracatu de Baixo.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of an invitation pill for families from Paracatu de Baixo to participate in the signing ceremony of the term of commitment for the delivery of Paracatu de Baixo, held on 03/24/2023.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of photos and looping video for display at the signing ceremony of the term of commitment for the delivery of Paracatu de Baixo, held on 03/24/2023.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of a reinforcement invitation pill for the families of Paracatu de Baixo to participate in the signing ceremony of the term of commitment for the delivery of paracatu de Baixo, held on 03/24/2023.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of an audiozap to reinforce the invitation to families from Paracatu de Baixo to participate in the signing ceremony of the term of commitment for the delivery of Paracatu de Baixo, held on 03/24/2023.
[Lower Doce River] Production of material for the 9th edition of the newsletter of the Lower Doce River territory, Repara Cidadão, about ComeSee that the communication group from Lower Doce River participated in Foz, together with the groups from Mariana, Upper Doce River and Foz.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for the 9th edition of the newsletter for the Lower Doce River territory, Repara Cidadão, on how to correct the address of the damage in the simplified indemnity system.
[Support for the Economy and Innovation] Production of material for the 9th edition of the newsletter for the Lower Doce River territory, Repara Cidadão, on the launch of the More Management project in Colatina.
[Lower Doce River] Production of material for the 9th edition of the newsletter of the Lower Doce River territory, Repara Cidadão, about Renova's transparency portal.
[Support for PG005 Social Protection Program] Production of material for the 9th edition of the newsletter of the Lower Doce River territory, Repara Cidadão, on how the social protection program works in the territory.
[Lower Doce River] Production of a radio program (Moment of Reparation) informing about the articles that appeared in the Repara Cidadão newsletter, how it is produced together with the community and where people can access the content on the website.
[Support for the Economy and Innovation] Production of a radio program (Moment of Reparation) informing about another edition of the More Management project that was launched in Colatina.
[Support for PG038 Monitoring of the Doce River Basin] Production of a radio program (Moment of Reparation) informing about the various actions of the Doce Alive project that is taking place in the territory.
[Support for the Economy and Innovation] Production of a radio program (Moment of Reparation) informing about the launch event of another edition of the More Management project.
[Support for PG038 Monitoring of the Doce River Basin] Production of a radio program (Moment of Reparation) informing about the monitoring of water in the Doce River basin, its quality and that it can be consumed after being treated.
[Support for PG032 Improvement of Water Supply Systems] Production of a pamphlet to inform some residents of Colatina about the need to carry out a precautionary inspection of their properties before starting work to expand the water reservoir in the Morada do Sol neighborhood.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for the ISC bulletin board in Colatina on making the Income Report available to those affected
[Support for the Economy and Innovation] Production of an article for the ISC bulletin board in Colatina about the launch of another edition of the More Management project.
[Support for the Economy and Innovation] Production of material for the ISC bulletin board in Colatina about vacancies available at Recoloca Rio Doce
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for the ISC bulletin board in Colatina informing how to correct the address of the damage in the simplified indemnity system
[Support for PG038 Monitoring of the Doce River Basin] Production of material for the ISC bulletin board in Colatina on the Participatory Water Monitoring project which, in partnership with Unesco, trains environmental agents
"[Lower Doce River
] Production of material for the ISC bulletin board in Colatina about the visit of the Lower Doce River
, Upper Doce River
and Mariana communication group to ComeSee in Foz"
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for the ISC bulletin board in Baixo Guandu on making the Income Report available to those affected
[Support for the Economy and Innovation] Production of an article for the ISC bulletin board in Baixo Guandu about the launch of another edition of the More Management project.
"[Lower Doce River
] Production of material for the ISC bulletin board in Baixo Guandu about the transparency portal"
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for the ISC bulletin board in Baixo Guandu informing how to correct the address of the damage in the simplified indemnity system
[Support for PG038 Monitoring of the Doce River Basin] Production of material for the ISC bulletin board in Baixo Guandu on the Participatory Water Monitoring project which, in partnership with Unesco, trains environmental agents
[Lower Doce River] Production of material for the ISC bulletin board in Baixo Guandu about the visit of the Lower Doce River, Upper Doce River and Mariana communication group to ComeSee in Foz
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for the ISC bulletin board in Aimorés on making the Income Report available to those affected
[Lower Doce River] Production of material for the ISC bulletin board in Aimorés about the transparency portal
[Support for the Economy and Innovation] Production of material for the ISC bulletin board in Aimorés about vacancies available at Recoloca Rio Doce
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for the ISC bulletin board in Aimorés informing how to correct the address of the damage in the simplified indemnity system
[Support for PG038 Monitoring of the Doce River Basin] Production of material for the ISC bulletin board in Aimorés on the Participatory Water Monitoring project which, in partnership with Unesco, trains environmental agents
[Lower Doce River] Production of material for the ISC bulletin board in Aimorés about the visit of the Lower Doce River, Upper Doce River and Mariana communication group to ComeSee in Foz
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for the ISC bulletin board in Resplendor on making the Income Report available to those affected
[Lower Doce River] Production of material for the ISC bulletin board in Resplendor about the transparency portal
[Support for the Economy and Innovation] Production of material for the ISC bulletin board in Resplendor about vacancies available at Recoloca Rio Doce
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for the ISC bulletin board in Resplendor informing how to correct the address of the damage in the simplified indemnity system
[Support for PG038 Monitoring of the Doce River Basin] Production of material for the ISC bulletin board in Resplendor on the Participatory Water Monitoring project which, in partnership with Unesco, trains environmental agents
[Lower Doce River] Production of material for the ISC bulletin board in Resplendor about the visit of the Lower Doce River, Upper Doce River and Mariana communication group to ComeSee in Foz
[Support for PG008 Reconstruction of Villas - Bento Rodrigues] Publication of an article in the 28th edition of Voice of the Community on the landmark of Estrada Real in Bento Rodrigues
[Support for PG012 Historical, Cultural and Artistic Memory] Publication of an article in the 28th edition of Voice of the Community on the calendar of cultural manifestations
[Support for PG008 Reconstruction of Villages - Paracatu] Publication of an article in the 28th edition of Voice of the Community on Affective Memories and Reunions of Paracatu de Baixo
[Mariana] Article published in 28th edition of Voice of the Community on ComeSee communication group in Regência
[Support for PG002 Compensation and Indemnity of Impacted Parties] Publication of an article in the 28th edition of Voice of the Community on Income Tax declaration
[Support for PG013 Tourism, Culture, Sports and Recreation] Publication of an article in the 28th edition of Voice of the Community on the Show de Bola tournament
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Monthly digital newsletter with advances in the resettlement process for families in Bento Rodrigues.
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Monthly digital newsletter with advances in the resettlement process for families in Bento Rodrigues, in video format.
[Support for PG008 Village Reconstruction - Bento Rodrigues] Monthly video with images of the physical advances in the new district of Bento Rodrigues.
[Support for PG012 Historical, Cultural and Artistic Memory] Production of material for the Newsletter Mural of the Mariana ISC on Mariana's International Exhibition
[Mariana] Production of material for the Newsletter Mural of the Mariana ISC on International Women's Day
[Support for PG012 Historical, Cultural and Artistic Memory] Production of material for the Newsletter Mural of the Mariana ISC on improvements in the Public Library of Mariana
[Support for PG001 Survey and Registration of the Affected Population] Production of material for the Newsletter Mural of the Mariana ISC on registration in Mariana
[Support for PG001 Survey and Registration of the Affected Population] Production of material for the Newsletter Mural of the Mariana ISC on registration in Mariana
[Support for PG001 Survey and Registration of the Affected Population] Production of material for the Newsletter Mural of the Mariana ISC on registration in Mariana
[Support for PG012 Historical, Cultural and Artistic Memory] Production of a poster for the Newsletter Mural of the Mariana ISC on the Encounter of Dolls in Mariana
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of material for the Newsletter Mural of the Mariana ISC on the Show de Bola Tournament
[Support for PG018 Development and Economic Diversification] Production of an article for the Newsletter Mural of the Mariana ISC on the opening of Entrepreneur's House
[Support for PG012 Historical, Cultural and Artistic Memory] Production of material for the Newsletter Mural of the Mariana ISC on the calendar of cultural manifestations
[Support for PG001 Survey and Registration of the Affected Population] Production of material for the Newsletter Mural of the Mariana ISC on registration in Mariana
[Support for PG001 Survey and Registration of the Affected Population] Production of material for the Newsletter Mural of the Mariana ISC on registration in Mariana
[Support for PG001 Survey and Registration of the Affected Population] Production of material for the Newsletter Mural of the Mariana ISC on registration in Mariana
[Support for PG012 Historical, Cultural and Artistic Memory] Production of a poster for the Newsletter Mural of the Mariana ISC on the Encounter of Dolls in Mariana
[Support for PG010 Recovery of All Other Impacted Communities and Infrastructure] Production of a radio program to publicize the delivery event for the revitalization of Prainha do Jaó, in Tumiritinga/MG.
[Support for PG010 Recovery of All Other Impacted Communities and Infrastructure] Production of a radio program for the repercussion of the delivery event for the revitalization of Prainha do Jaó, in Tumiritinga/MG.
[Support for PG010 Recovery of All Other Impacted Communities and Infrastructure] Production of a Whatsapp pill to publicize the delivery event for the revitalization of Prainha do Jaó, in Tumiritinga/MG.
[Support for PG010 Recovery of All Other Impacted Communities and Infrastructure] Production of a sound car spot to publicize the delivery event for the revitalization of Prainha do Jaó, in Tumiritinga/MG.
[Support for PG032 Improvement of Water Supply Systems] Production of a radio program to publicize the inauguration of the new water withdrawal system on the Corrente Grande river, in Governador Valadares.
[Support for PG032 Improvement of Water Supply Systems] Production of a radio program for the repercussion of the inauguration event of the new water withdrawal system on the Corrente Grande river, in Governador Valadares.
[Support for PG032 Improvement of Water Supply Systems] Production of a radio program to present the new water withdrawal system on the Corrente Grande river, in Governador Valadares, focusing on the topic of Water Security.
[Support for PG032 Improvement of Water Supply Systems] Production of a radio program to present the new water withdrawal system on the Corrente Grande river, in Governador Valadares, focusing on the topic of Income Generation.
[Support for PG032 Improvement of Water Supply Systems] Production of a radio program to present the new water withdrawal system on the Corrente Grande river, in Governador Valadares, focusing on the Forest Restoration theme.
[Support for PG032 Improvement of Water Supply Systems] Production of a Whatsapp pill to publicize the inauguration of the new water withdrawal system on the Corrente Grande river, in Governador Valadares.
[Support for PG032 Improvement of Water Supply Systems] Production of the presentation video of the new water withdrawal system on the Corrente Grande river, in Governador Valadares, to be shown at the event and distributed via WhatsApp.
[Support for PG032 Improvement of Water Supply Systems] Production of the presentation video of the new water withdrawal system on the Corrente Grande river, in Governador Valadares, for distribution via Renova Foundation's social media.
[Support to UST] Production of a radio program to publicize the forest restoration actions carried out in the Corrente Grande river basin and its direct benefits for the new water withdrawal system in Governador Valadares.
[Press] New pipeline in Governador Valadares is inaugurated and starts operating in the test phase.
[Press] Project to strengthen small and medium-sized companies will be launched in Colatina.
[Press] Residents of Linhares have until April 2 to join the Simplified Indemnity System.
[Press] Recoloca Rio Doce Platform has more than 330 job openings for Mariana and region.
[Press] Recoloca Rio Doce Platform has more than 300 job openings for Mariana and region.
[Press] Plataforma Recoloca Rio Doce has job openings in Espírito Santo municipalities.
[Press] Booklet with guidelines for Income Tax Return for affected people is available.
[Press] Recoloca Rio Doce has 198 job openings for Steel Valley, Rio Doce and Mucuri regions.
[Press] Recoloca Rio Doce has 186 job openings for Steel Valley, Rio Doce and Mucuri regions.
[Press] Project to strengthen small and medium-sized companies will be launched in Timóteo.
[Press] Renova Foundation inaugurates the revitalization works of Prainha do Jaó in Tumiritinga.
[Press] Recoloca Rio Doce Platform has more than 600 job openings for Mariana and region.
[Press] Renova Foundation and Mariana City Hall sign an action plan for the delivery of Paracatu de Baixo.
[Press] Recoloca Rio Doce Platform has more than 900 job openings for Mariana and region.

Customer service channels

"Continuity of the reception and clarification of doubts in the Information and Assistance Centers; monitoring, by ISC agents
, of registered claims that are pending intermediate or final responses."
During the month of March, 22 Mobile ISCs were held: In the community of São Tomé do Rio Doce (Tumiritinga/MG) and Patrimônio da Lagoa (Linhares/ES) on 03/01; in the Regência community (Linhares/ES) on 03/02 and in the Macuco community (Timóteo/MG) on 03/07. In the municipality of São José do Goiabal (MG) and in the community of Bebedouro (Linhares/MG) on 03/08. In Rio Casca (MG) and Revés do Belém (Bom Jesus do Galho/MG) on 03/09. In the community of Barra do Riacho (Aracruz/ES) and Ipabinha (Santana do Riacho/MG) on 03/14; and in the Vila Krenak community (Resplendor/MG) on 03/15. In the communities of Guaxe (Linhares/E4S) and São Lourenço (Bugre/MG) on 03/16; in Mascarenhas (Baixo Guandu/ES) and Ilha do Rio Doce (Caratinga/MG) on 03/21. In Maria Ortiz (Colatina/ES) and Ipatinga (MG) on 03/22. In Itueta (MG), Lagoa do Batista (Marilândia/ES) and Ipaba (MG) on 03/23. In Povoação (Linhares/ES) and, finally, in Regência (Linhares/ES). During the actions carried out, several publics from the communities and neighboring regions were assisted, these actions included reception, registration of tickets and clarification of doubts related to the reparation process.
Participation of ISC attendants at the Meeting to pass on information and clarify doubts about PG035 held on 03/03. In addition, the attendant development plan was carried out in two stages; the 1st Stage: The Fundão dam collapse and the Renova Institutional happened on the 14th and 15th of March; and the 2nd stage: The registration took place on the 21st, 22nd and 28th of March.

Dialogue

In Mariana, an agenda was held to clarify doubts and accept claims on the impact of works in the Antônio Pereira district. Accountability forums were also held in the territory. Two of them for the supervision of the works of the Collective Resettlement of Paracatu de Baixo to discuss reparation matters. Paracatu de Baixo Working Groups to discuss Collective Resettlement and other reparation guidelines. And a meeting to present the results of the archaeological monitoring and rescue process carried out at the Manoel de Souza Bridge (Santa Rita Durão/MG).
In Upper Doce River, a meeting was held in Barra Longa (MG) to present the documentary by Corporação Musical São José. In Santa Cruz do Escalvado (MG), a conversation was held with residents of the municipality for alignment on the actions of the Cultural References Reparation Plan.
In Lower Doce River, actions were carried out to present the Doce Alive Project to classes of elementary school students from 1st to 9th grade, at the institutions EMEIEF Aladia Trindade Paiva and EM Prof. Elza Ewald de Oliveira in Baixo Guandu (ES). A meeting was held to present Technical Assistance and Rural Extension (ATER) actions for rural producers and a meeting with Professional Fishermen from Colônia Z12 in Baixo Guandu (MG) to collect information regarding aquaculture and fishing activities in Baixo Guandu (MG).
In the territory of the Doce River Channel, meetings with rural producers from São José do Goiabal (MG), Rio Casca (MG), Revés de Belém (MG), Ilha Doce (Caratinga/MG), Ipaba do Paraíso (Santana do Paraíso/MG), Iapaba (MG), Bugre (MG), and Ipatinga (MG), with the aim of clarifying the eligibility and adherence to ATER, of the Resumption of Agricultural and Livestock Activities Program. In Pingo D'Água (MG) an agenda was held to pass on information about reparation actions in Social Assistance and to choose members to form the Municipal Monitoring Committee of the Social Protection Program (COMAPPS). Meeting with leaders and residents of Macuco (Timóteo/MG) to clarify doubts about the Simplified Indemnity System (SIS) and stages of the integrated registration, in the municipality of Timóteo (MG). There was also an Accountability Forum – Resulta, together with those affected from Revés de Belém to present the actions developed by the Renova Foundation under the Social Protection Program to present the results of the Simplified Indemnity System (SIS) in Bom Jesus do Galho (MG).
In the Mid Doce River, actions were carried out in Resplendor (MG), Itueta (MG), Aimorés (MG) and Tumiritinga (MG) for rural producers eligible for Technical Assistance and Rural Extension (ATER), presenting the program and presentation and acceptance/rejection term. In Governador Valadares (MG) a meeting was held with rural producers for clarification on Technical Assistance and Rural Extension (ATER) and a meeting with fishermen and fisherwomen from Colônia de Z-19 do Leste Mineiro on information on the reparation processes of the Renova Foundation. Meeting with a group of fishermen to present the course proposal on “Training for Sport Fishing Tourism Conductors” in Resplendor (MG). Agenda with residents of Belo Oriente (MG), about the Municipal Evaluation of the Committee of the Foundation's Social Protection Program, as provided for in the Municipal Plan for Reparation in Social Protection, agreed in the municipality. In Periquito (MG) a meeting was held with the Association of Fishermen and Islanders of Pedra Corrida (Periquito/MG), for the presentation and validation of the Work Plan for the suspended tanks project, together with the Aquaculture and Fisheries Activities Resumption Program (PG016). In Aimorés (MG), a meeting was held with ACOBAMA fishermen and fisherwomen about information on Renova Foundation's Reimbursement and Indemnity actions.
In Espírito Santo, presentation of the Doce Alive Project, for elementary school students between 1st and 9th grade at Escola Professora Cely Rocha in Maria Ortiz (Colatina/ES); the Agricultural Family School in Marilândia (ES); the José Baião School in Barbados in Colatina (ES); EMEF Orozimbo Leite; EEEFM Nossa Senhora da Conceição; EMEF Mayor Roberto Calmon in Linhares (ES). Highlights include agendas for the presentation of Technical Assistance and Rural Extension (ATER) actions for communities in Povoação, Regência, Entre Rios, Areal and Linhares (ES), in the municipality of Linhares (ES) and for rural producers in Maria Ortiz, Itapina and Maria das Graças in Colatina (ES). Meeting with fishermen from the Association of Fishermen and Alike from Povoação to gather information regarding aquaculture fishing activities; Meeting with leaders from Povoação to present the Renova Foundation's compensation processes; Meeting with residents of Av. Beira Rio to pass on information on the adequacy of the security structure in place, in compliance with legislation; Meeting with the board of directors of AMOR and leaders of the community of Regência (Linhares/ES) to pass on information about indemnity processes of the Renova Foundation and Meeting with the Association of Merchants of Povoação (Linhares/ES) and market traders for alignments on the Community Fair in Linhares (ES). A highlight in Colatina (ES) was the 2nd Meeting with Professional Fishermen by Maria Ortiz to collect information regarding aquaculture and fishing activities. In Aracruz (MG), a highlight was the Meeting with the Aracruz Seaweed Cultivators Association – ACAOA to present the proposal for Training in Sport Fishing Tourism; Meeting with the Barra do Riacho Fishermen's Group, to present the proposal for Training in Tourism and Sport Fishing, and Meeting with Colônia Z-07 and the Barra do Riacho Fishermen's Association, to pass on information about the Renova Foundation's compensation processes.

Ombudsman's Office

There were no relevant facts this month

Communication

[Alto Rio Doce] Production of a WhatsApp pill inviting the population of Barra Longa to the Accountability Forum - Results.
[Alto Rio Doce] Production of a WhatsApp pill inviting the population of Rio Doce to the Accountability Forum - Results.
[Alto Rio Doce] Production of a WhatsApp pill inviting the population of Santa Cruz do Escalvado to the Accountability Forum - Results.
[Alto Rio Doce] Production of material for Moment of Reparation, inviting residents to the Accountability Forum - Results.
"[Calha do Rio Doce] Production of a WhatsApp pill inviting residents of Rio Casca to the ""results""
Forum, on 02/08."
"[Calha do Rio Doce] Production of WhatsApp pill inviting residents of Revés do Belém (Bom Jesus do Galho) to Forum ""results""
on 02/03."
[Foz do Rio Doce] Disclosure of the mobile ISCs service schedule for the month of March.
[Foz do Rio Doce] Production invitation for the presentation of the project for the development of fishing productive groups
[Foz do Rio Doce] Production of a reminder, to be sent via whatsapp, to the communication group, to reserve the date for the next meeting, in March.
[Foz do Rio Doce] Production of content, to be sent via WhatsApp, about the lowering of the cofferdam, located on the Pequeno River.
[Foz do Rio Doce] Production of material for Moment of Reparation about the visit of representatives of the Communication groups from Mariana, Alto and Baixo to Foz do Rio Doce to learn about the reparation actions.
[Foz do Rio Doce] Promotion of the radio stations that are transmitting the radio program Moment of Reparation.
"[Mariana] Article published in issue 27 of Voice of the Community
on the history of community nicknames"
[Mariana] Production of a poster for the Mariana ISC Newsletter Mural about the functioning of the CIA
"[Mariana] Production of a summary video to publicize the February edition of Voice of the Community
"
"[Mariana] Production of an article for the Mariana ISC Newsletter Mural about delivering the Voice of the Community
at home"
"[Mariana] Publication of an article in the 27th edition of Voice of the Community
about programs aired during the Moment of Reparation in Mariana"
[Press] Compensation to the agricultural sector exceeds R$ 420 million in Espírito Santo.
[Press] Entrepreneur's House is inaugurated in Mariana and will be a support point for new businesses in the municipality.
[Press] Income Tax: Renova Foundation sends income report to those affected.
[Press] Micro and small businesses in Regência and Povoação will receive free consultations.
[Press] More than 3,000 people received compensation in Naque: amount reaches R$ 230 million.
[Press] More than 9,500 people received compensation in Baixo Guandu: amount reaches R$ 950 million.
[Press] Note balance sheet indemnities 2022.
[Press] Recoloca Rio Doce has 157 job openings for Steel Valley, Rio Doce and Mucuri regions.
[Press] Recoloca Rio Doce has 223 job openings for Steel Valley, Rio Doce and Mucuri regions.
[Press] Recoloca Rio Doce has 234 job openings for Steel Valley, Rio Doce and Mucuri regions.
[Press] Recoloca Rio Doce platform has 300 job openings for Mariana and region.
[Press] Recoloca Rio Doce Platform has about 300 job openings for Mariana and region.
[Press] Recoloca Rio Doce Platform has more than 280 job openings for Mariana and region.
[Press] Renova Foundation pays R$4.79 billion in indemnities.
[Press] Residents of São Mateus have until March 6 to adhere to the Simplified Indemnity System.
[Press] Rio Doce Labs opens registration for selection of innovative businesses in GV, Ipatinga and Linhares.
[Support for Institutional Relations] Production of an article, for the February edition of the newspaper Voz da Foz, about some tools that can be used in the classroom, such as the virtual ComeSee.
"[Support for Institutional Relations] Publication of an article about ComeSee in the 8th edition of the Voices of the Territory
newsletter
."
[Support for PG001 Survey and Registration of Impacted People] Production of a radio program about the beginning of registration in Mariana for people who requested registration by 12/31/2021.
[Support for PG001 Survey and Registration of Impacted People] Production of a WhatsApp pill on starting registration in Mariana for people who requested registration by 12/31/2021.
"[Support for PG002 Compensation and Indemnity of Impacted Parties
] Production of a radio program with clarifications on Emergency Financial Assistance (AFE) and its differences with the Simplified Indemnity System."
"[Support for PG002 Compensation and Indemnity of Impacted Parties
] Production of a WhatsApp pill on the requirement for the applicant to be accompanied by a lawyer in the service of the Simplified Indemnity System."
"[Support for PG002 Compensation and Indemnity of Impacted Parties
] Production of an article for the February edition of the newspaper Voz da Foz, about the De Facto Fisherman project."
"[Support for PG002 Compensation and Indemnity of Impacted Parties
] Production of material for the Moment of Reparation on the 2023 income tax return."
"[Support for PG002 Compensation and Indemnity of Impacted Parties
] Production of material for the Moment of Reparation on the Simplified Indemnity System."
[Support for PG002 Compensation and Indemnity of Impacted Parties] Article production, clarifying what happened with the De Facto Fisherman project.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a radio program (Moment of Reparation) on the delivery of the Income Statement for Income Tax Return (DIRF) in 2023.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a radio program on the obligation for the applicant to be accompanied by a lawyer in compliance with the Simplified Indemnity System.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the deadline for joining the Simplified Indemnity System in São Mateus ends on 06/03.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill with clarifications on Emergency Financial Assistance (AFE) and its differences with the Simplified Indemnity System.
"[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for the 29th edition of the Our Land
newsletter
on the attorney-client relationship within the Simplified Indemnity System process."
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for the Mariana ISC Newsletter Mural on Business Interruption
"[Support for PG002 Compensation and Indemnity of Impacted Parties] Publication of an article on the payment of 2022 lost profits in the 8th edition of the Voices of the Territory
newsletter
."
"[Support for PG002 Compensation and Indemnity of Impacted Parties] Publication of an article on the submission of the Income Statement in the 8th edition of the Voices of the Territory newsletter
."
[Support for PG005 Social Protection Program] Production of a WhatsApp pill inviting residents of Pingo-d'Água to a training meeting for the Evaluation Committee of the Municipal Social Assistance Plan, on 01/03.
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production and distribution of edition 9 of Bento in 1 min, video with updated images of the progress of the resettlement process.
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production and distribution of the 48th edition of the Bento Rodrigues Report, a monthly newsletter aimed at the families of Bento Rodrigues
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of an invitation to reinforce the mobilization of the Bento Rodrigues community to participate in the inauguration event of the Estrada Real in the new district.
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of information to contextualize and mobilize the families of Bento Rodrigues about the inauguration event of the symbolic landmarks of the Estrada Real.
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of material for the ISC de Mariana Newsletter Mural about Mariana x Bento bus schedule
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of material for the Mariana ISC Newsletter Mural on the operation of the Health Center in Bento Rodrigues
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Video production to contextualize and mobilize the families of Bento Rodrigues about the inauguration event of the symbolic landmarks of the Estrada Real.
"[Support for PG008 Reconstruction of Villages - Paracatu] Article published in issue 27 of Voice of the Community
on completion of houses in Paracatu de Baixo"
[Support for PG008 Reconstruction of Villages - Paracatu] Production and distribution of edition 9 of Paracatu in 1 min, video with updated images of the progress of the resettlement process.
[Support for PG008 Reconstruction of Villages - Paracatu] Production and distribution of the 48th edition of the Paracatu de Baixo Report, a monthly newsletter aimed at families in Paracatu de Baixo
[Support for PG008 Reconstruction of Villages - Paracatu] Production of a video about the event Affective memories and reunions with the families of Paracatu de Baixo.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of layout, printing and installation of the billboard welcoming the resettlement of Paracatu de Baixo and to encourage visits to the virtual tour.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of new icons, insertion of 3D projects and update of the Paracatu de Baixo virtual tour page. Channel for monthly monitoring of progress in resettlement works.
[Support for PG008 Reconstruction of Villages - Paracatu] Video production in 1 minute with the main advances in the works and actions carried out with the families of Paracatu de Baixo in the month.
"[Support for PG008 Reconstruction of Villas - Bento Rodrigues] Publication of an article in the 27th edition of Voice of the Community
on water and sewage treatment in Bento Rodrigues"
"[Support for PG010 Recovery of All Other Impacted Communities and Infrastructure] Publication of an article in the 27th edition of Voice of the Community
about Band House cutting and pasting children's activity"
[Support for PG010 Recovery of Other Impacted Communities and Infrastructures] Production of invitation for delivery of Entrepreneur's House in Mariana
[Support for PG010 Recovery of Other Impacted Communities and Infrastructures] Production of material for the Mariana ISC Newsletter Mural on the construction of the Bridge in Santa Rita Durão
"[Support for PG010 Recovery of Other Impacted Communities and Infrastructures] Publication of an article in the 27th edition of Voice of the Community
on landfill and Band House works"
"[Support for PG012 Historical, Cultural and Artistic Memory] Production of material for the 29th edition of Our Land
newsletter
about the history of one of the congado groups from Barra Longa, supported by PG12."
"[Support for PG013 Tourism, Culture, Sports and Recreation] Production of an article for the 29th edition of Our Land
newsletter
about the project to encourage reading in the municipality of Rio Doce."
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of an article, for the February edition of the newspaper Voz da Foz, about the Povoação Tourism guide, supported by Doce RFP.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of material, promoting the tourist guide of Povoação, produced by the Condutores Sumaré group.
[Support for PG014 Support for Physical and Mental Health of the Impacted Population] Production of a radio program on training for SUS professionals carried out by the Program to support Physical and Mental Health of Impacted Population.
"[Support for PG014 Support for Physical and Mental Health of the Impacted Population] Publication of an article in issue 27 of Voice of the Community
on meningitis vaccination"
[Support for PG015 Incentive to Innovation] Production of a radio program informing that registration for the Rio Doce Labs project is open.
[Support for PG015 Incentive to Innovation] Production of material for the Moment of Reparation on the Promotion of Innovation program.
[Support for PG018 Economic Development and Diversification] Production of an article, for the February edition of the newspaper Voz da Foz, on the progress of the cocoa project with small producers in Linhares.
[Support for PG018 Economic Development and Diversification] Production of an article, for the February edition of the newspaper Voz da Foz, on the progress of the meliponiculture project with the families of Foz.
"[Support for PG018 Economic Development and Diversification] Publication of an article on the +Management program in the 8th edition of the Voices of the Territory
newsletter
."
[Support for PG019 Program for the Recovery of Micro and Small Businesses] Production of material for Moment of Reparation on consultancy for small and medium-sized traders in Regência and Povoação.
"[Support for PG020 Stimulus to Local Contracting
] Advertising job openings for Espírito Santo, available on the Recoloca Rio Doce website."
"[Support for PG020 Stimulus to Local Contracting
] Production of a WhatsApp pill informing the enrollment period for professional development courses in Barra Longa"
"[Support for PG020 Stimulus to Local Contracting
] Production of a WhatsApp pill on job opportunities on the Recoloca Rio Doce platform."
"[Support for PG020 Stimulus to Local Contracting
] Production of an article for the 29th edition of the Our Land newsletter
on the operation of the Recoloca Rio Doce platform and the entire selection process."
[Support for PG020 Stimulus to Local Contracting] Production of WhatsApp pill communicating about the presentation meeting of the business plan of the Barra Longa Exhibition Center.
[Support for PG027 Spring Recovery] Production of a radio program about the project to recover the springs of the Caratinga, Piracicaba and Santo Antônio rivers, through a partnership between Renova and CBH-Doce.
[Support for PG035 Information for the Population] Production of an article, for the February edition of the newspaper Voz da Foz, about some tools that can be used in the classroom, as is the case of the citriodoce.org platform.
"[Support for PG038 Doce River Basin Monitoring] Publication of an article on the Doce Alive project in the 8th edition of the Voices of the Territory
newsletter."
"[Support for PG038 Doce River Basin Monitoring] Publication of an article on the Doce River Monitoring and Expedition Portal in the 8th edition of the Voices of the Territory
newsletter
."
[Support for PG038 Monitoring of the Doce River Basin] Production of an article, for the February edition of the newspaper Voz da Foz, about some tools that can be used in the classroom, as is the case of the site monitoramentoriodoce.org.
"[Support for PG038 Monitoring of the Doce River Basin] Production of an article, for the February edition of the Voz da Foz newspaper, about some tools that can be used in the classroom, as is the case of the Doce Alive
Project."
[Support for the Economy and Innovation] Production of material for Moment of Reparation about the continuity of registrations in the Rio Doce Labs project.

Customer service channels

"Continuity of the reception and clarification of doubts in the Information and Assistance Centers; monitoring, by ISC agents
, of registered claims that are pending intermediate or final responses."
During the month of February, 10 Mobile ISCs were held: In the community of Barra do Riacho (Aracruz/ES) on 01/02; in the community of Ilha Brava (Governador Valadares/MG) on 02/02; and in the community of Mascarenhas in (Baio Guandu/ES) on 07/02; in the community of Maria Ortiz (Colatina/ES) and in the municipality of Rio Casca (ES) on 02/08. At Fazenda do Batista (Marilândia/MG) on 09/02. In the community of Povoação (Linhares/ES) on 02/14. In the community of Regência (Linhares/ES) and in the municipality of Conselheiro Pena (MG) on 02/15. And in the community of Barra do Cuieté (Conselheiro Pena/MG) on 02/16. During the actions carried out, several publics from the communities and neighboring regions were assisted, these actions included reception, registration of tickets and clarification of doubts related to the reparation process.
"Participation of ISC agents
in the Meeting for the transfer of information/updates on PGs 23, 24, 35 and New AFE concessions held on 02/03."

Dialogue

In Alto Rio Doce, a meeting was held in Barra Longa (MG) with rural producers to present a proposal for the elaboration and definition of the Business Plan for the Exhibition Park. Accountability Forums - “Results” with the transfer of information about the Project for Safeguarding Cultural References were held in Barra Longa (MG), Santa Cruz do Escalvado (MG) and Rio Doce (MG).
In Baixo Rio Doce, a meeting was held with fishermen from Mauá Brasil de Baixo Guandu Association, to collect information regarding aquaculture and fishing activities and meetings with Professional Fishermen from Renovo do Vale de Baixo Guandu Association (ES) in Baixo Guandu (ES) .
In Espírito Santo, in the municipality of Baixo Guandu (ES), meetings were held with Professional Fishermen from the Renovo do Vale de Baixo Guandu Association to collect information regarding aquaculture and fishing activities and a meeting to present the environmental repair actions of the Renova Foundation. In Linhares (ES), actions were carried out with the Association of Fish Farmers and Fishermen of Guaxe (APIGUA) to pass on information from the Aquaculture and Fisheries Activities Resumption Program; with residents of the Sezínio Fernandes de Jesus Settlement to present projects for the Aquaculture and Fisheries Activities Resumption Program and with a group of Fishermen from Linhares SERE. Also noteworthy is the meeting with professional fishermen from Maria Ortiz to collect information regarding aquaculture and fishing activities.
In Mariana, in the Resettlement of Paracatu de Baixo, an Accountability Forum was held to deal with the inspection of works in the Collective Resettlement of the community. In the municipality of Mariana (MG), 5 Accountability Forums were held with the communities of Santa Rita Durão, Cachoeira do Brumado, Furquim and Águas Claras, containing themes in interface with reports on the collective resettlement of Paracatu de Baixo and other guidelines for reparations and clarifications to community leaders on registration of remaining requests until 12/31/2023, according to court decision. Action was also carried out with the Paracatu de Baixo Working Group to discuss the Collective Resettlement of the Community and other reparation matters in Mariana (MG).
In the Middle Rio Doce, actions were carried out in Naque (MG), together with the Municipality's Committee of the Affected to receive demands and plan activities for 2023 and with Rural Producers of the municipality to present the Renova Foundation's actions. In Belo Oriente (MG) meetings were held with the Committee of the Affected and Municipal Leaders to accept demands and plan activities for 2023; with Rural Producers from Cachoeira Escura to present the Renova Foundation's actions in the municipality and with Fishermen from Cachoeira Escura to provide feedback on the Fishing RFP. In Aimorés (MG), Conselheiro Pena (MG), Itueta (MG), Resplendor (MG), Tumiritinga (MG) and Galileia (MG) actions were carried out with a group of fishermen to present the proposal for the Training Course for Tourism Conductors and Sport Fishing. Meetings were held with Rural Producers eligible for Technical Assistance and Rural Extension (ATER), to present the PG17 actions in Conselheiro Pena (MG) and Galileia (MG). In the municipality of Galelia (MG) a meeting was held with Professional Fishermen to discuss actions to support economic recovery. Also noteworthy are actions in Periquito (MG), including a meeting with fishermen and leaders of the Liberdade Settlement, with the aim of presenting the proposal for the Training Course in Tourism and Fishing Monitor and for discussing alternative fishing projects and meeting with rural producers for clarification about Technical Assistance and Rural Extension (ATER).
In the territory of the Calha do Rio Doce, a meeting with rural producers from Ipatinga stands out, with the aim of clarifying the eligibility and adherence to ATER, of the Resumption of Agricultural and Livestock Activities Program in Ipatinga (MG). In Fernandes Tourinho (MG) a meeting was held with leaders and residents of Senhora da Penha for the creation of the Municipal Committee for the Evaluation of the Social Protection Program of the Renova Foundation. And in the municipality of Bugre (MG) an action was carried out with leaders and residents of São Lourenço, also for the creation of the Municipal Committee for the Evaluation of the Social Protection Program of the Renova Foundation.

Ombudsman's Office

In February 2023, 165 manifestations were completed, adding up to 16,011 for a total of 16,217 manifestations received in the accumulated total, which represents 98.73% of completions.

Communication

[Support for PG002 Compensation and Indemnity of Impacted Parties and PG021 Emergency Financial Assistance] Indemnification processes and Emergency Financial Assistance were themes recurrently addressed in the territories, including weekly broadcast on radio programs from the second half of 2022.
[Support for PG008 Reconstruction of Villages] The 29th edition of Iron Biker Brasil, which brought together more than two thousand competitors from all over Brazil in Mariana, this year included the streets of the new district of Bento Rodrigues in the route. This initiative, together with the advances in the works and the actions of coexistence and engagement of the families from the resettlements of Bento Rodrigues and Paracatu de Baixo were the main topics disclosed in relation to PG008.
[Support for PG013 Tourism, Culture, Sports and Recreation] The 2nd edition of Doce RFP, which this year had three modalities, one being exclusive to the territory of Mariana, was the highlight in the disclosures regarding PG013. The RFP supports initiatives in the areas impacted by the Fundao dam collapse, in the areas of Tourism, Sports, Recreation and Culture.
[Support for PG032 Improvement of Water Supply Systems] The construction of the new alternative water withdrawal system in Governador Valadares, a 38-kilometer pipeline, was one of the main milestones of PG032, which was highlighted in the disclosures that took place in the region of Mid Doce River.
[Support for PG038 Doce River Basin Monitoring] The launch of the second edition of the Doce River Expedition platform, which allows anyone to virtually navigate the entire Doce River basin through Google Street View, was publicized in all territories with various communications such as radio programs, articles in community newspapers, among others.
[Support for the Economy and Innovation] The job vacancies available on the Recoloca Rio Doce Platform and the Entrepreneurship and Citizenship actions carried out in Alto, Calha, Médio and Foz do Rio Doce were also highlighted in our communication channels in the territories.
[Events] Another important strategy for communicating with those affected about the performance of the programs in the reparation process in 2022 were the main events. Water quality, forest restoration, improvements in the water supply system, sewage treatment and the Barra Longa exhibition park were the themes worked on in some actions such as: Water Week in São José do Goiabal (PGs 031 and 038), Water Circuit Doce River Basin – GV Pipeline edition (PGs 032 and 038), ABOUT – IV Brazilian Conference on Forest Restoration (UST), commissioning of ETE Bento Rodrigues (PG008 ), delivery of ETE, ETA and public lighting system in Bento Rodrigues (PG008) and delivery of the exhibition park in Barra Longa (PG10).
[Press] Indemnity: In 2022, the Renova Foundation continued to give visibility to compensation processes, their payments, compensation to indigenous peoples and the Simplified Compensation System.
[Press] Resettlement: The beginning of the preparation of the Bento Rodrigues district to receive the new residents was one of the highlights with the finalization of the ETE and the ETA of Bento Rodrigues that were delivered to the SAAE of Mariana. In addition, the 29th edition of Iron Biker Brasil, which brought the new district of Bento Rodrigues as an unprecedented section of the race, was also highlighted.
[Press] Environment: The solutions presented by the Espirito Santo company Aplysia for the recovery of the Gualaxo do Norte river, the various public notices and investments in the recovery of Permanent Protection Areas and springs were highlights in the announcement of the Renova Foundation in 2022.
[Press] Governador Valadares pipeline: The Renova Foundation continued to provide transparency for the construction works of the new water withdrawal in Governador Valadares, which is in its final stretch. The Water Circuit held in the city allowed an immersive process.
[Press] Economy and Innovation: The Doce RFP supported hundreds of projects in Minas Gerais and Espírito Santo, helping to boost the local economy and support entrepreneurs and initiatives throughout the basin. At the same time, the Plataforma Recoloca Rio Doce opened thousands of opportunities to hire labor in several cities in both states. Citizenship and entrepreneurship actions that bring important services to the population were also highlighted. On another front, the transfer of resources will allow the implementation of the Business District of Mariana.
[Press] Health and Social Protection: The Renova Foundation worked to expand East Samu/Steel Valley region and continues to provide resources through the Integrated Agenda and support for the implementation of sewage treatment systems in Minas Gerais and Espírito Santo.

Customer service channels

Continuity of the reception work and clarification of doubts in the Information and Service Centers; monitoring, by ISCs attendants, of manifestations registered in all ISCs units that are pending intermediate or final responses.
"During the month of December, 04 Mobile ISC
s were held: in the municipality of Galileia (MG) on 12/01; in the community of Santo Antônio do Rio Doce (Aimorés/MG) on 12/14 and in the community of Senhora da Penha (Fernandes Tourinho/MG) and in the community of Regência (Linhares/ES) on 15/15. During the actions carried out, several publics from the communities and neighboring regions were assisted, these actions included reception, registration of tickets and clarification of doubts related to the reparation process."
Participation of ISC agents in the “Alignment on New AFE Concessions” training, held on 12/28.
"Action Planning
A Quarterly Schedule of the Mobile ISC
s was carried out, referring to the territories of Doce River Channel, Mid Doce River and Espírito Santo, with the objective of subsidizing the actions to be carried out in the last quarter of 2022."
"Action Plan to resolve the pending claims
Execution and monitoring of the Action Plan with the teams of the Risoleta Neves HPP Recovery Programs (PG09), Recovery of Other Impacted Communities and Infrastructures (PG10), Reimbursement and Indemnity (PG02), Resumption of Agricultural Activities (PG17) and Reconstruction of Villages (“Resettlement” and “Temporary Housing” - PG08), involving analysis, negotiation support, training and adjustments in the flow of management and resolution of requests. The objective of the support is to manage and respond to pending tickets linked to the themes in the Mariana and the Upper Doce River territories. In the Mid Doce River, analysis was carried out, support was given to dealings and giving feedback on requests related to the Governador Valadares Water Pipeline (MG) in conjunction with the Water Treatment and Alternative Water Withdrawal Program (PG32)."
"Execution of Mobile ISC
s
In 2022, consultations were carried out through the itinerant strategy of the Information and Assistance Centers (Mobile ISC
s), which aims to resolve doubts and welcome manifestations in locations that do not have fixed structures of the CIAs.
Actions were carried out in 30 Mobile ISC
s focusing on the themes of Indemnity - Attorney’s Portal (PG02), Emergency Financial Assistance (PG21) and delivery of Income Report (Renova Foundation); clarification of payment of compensation for Water Damage and Income Report (PG02); Emergency Financial Assistance (PG21), criteria for permanence and payment of Business Interruption (PG02), Integrated Registration (PG01) and Simplified Indemnity System (PG02); Recovery of Springs (PG26); among others."
"Training Promotion
Throughout 2022, training was carried out with ISC agents to qualify and improve services on the repair and compensation process. The trainings covered several topics: (1) Preparation for intervention in conflict situations; (2) Meeting to pass on information about the SPA and clarify general doubts; (3) PG06 Indicators Webinar; (4) SGS Trainings; (5) Knowing the Personal Safety and Protection Protocol; (6) Technical Setting | Processes and Products; (7) PIM/AFE system; (8) Guidelines for Dialogue, Safety and People Management, among others.

Dialogue

"Delivery of Territorial Action Plans
The Territorial Action Plan guides the work of the Social Dialogue teams and Communication, Participation, Dialogue and Social Control Program (PG06) and aims to organize and integrate the main action strategies in the area, as a way to allow achieving the expected results for reparation/compensation, articulating programs and promoting the actions under the responsibility of PG06.
The Plan, produced from the contextual reading of the needs and expectations presented by the stakeholders in the different spaces of participation and the strategies promoted by the Renova Foundation together with the articulation with the scope of the Programs, was delivered to the Technical Board for Participation, Dialogue and Social Control (CT-PDCS), and systematizes the planning of PG06 actions in its areas of operation, aimed at promoting information, transparency, participation and social control in thematic foci and priority agendas of reparation and compensation. (ID 13025)."
"Conducting the Annual Survey of Communication and Dialogue
The evaluation of the Renova Foundation's actions from the perspective of the impacted population generates important inputs to readjust or improve dialogue, relationship and communication strategies, adapting current practices to the needs and interests of the public in the territories, giving greater assertiveness to PG06.
In 2023, the 3rd round of the Annual Dialogue and Communication Assessment Survey was carried out, which seeks to: 1) identify the perception of the affected population about the Dialogue and Communication strategies developed so far by the Renova Foundation; 2) identify the Renova Foundation service with its transparency, participation and social control purposes; and 3) to produce program result indicators, agreed with the CT-PDCS, based on an opinion survey done among the affected population.
The survey, applied throughout the month of December/22, investigated aspects related to access, engagement and perceptions of the affected people about the Renova Foundation's dialogue and communication actions, and can be organized into four main analytical dimensions: access to information; social dialogue; communication with communities; information about PGs and expectations."
"Holding of Accountability Forums:
As part of the strategies to promote Social Control by the stakeholders of the reparation process, the Accountability Forums continued to be promoted during 2022. The meetings are aimed at presenting the results of the Renova Foundation's reparation and compensation actions in the territories and have as their goal promoting the Social Control through the creation of spaces for dialogue that allow monitoring, follow-up, assessment and accountability on the developed actions.
In all, 83 Accountability Forums were held throughout the service territories focusing on the themes of Resettlement (PG08) and Infrastructure (PG10), Water Monitoring (PG38), Social Protection (PG05), Tourism, Culture, Sports and Recreation (PG13), Biodiversity Conservation (PG28), Spring Recovery (PG26) and Compensation and Indemnity (PG02)."
"Collective and Family Resettlements in Mariana (MG):
In Mariana, the theme of collective resettlements in Bento Rodrigues and Paracatu de Baixo remains central in the territory, especially in the context of the advanced stage of the works, with a perspective close to the beginning of the families' move. In-person visits to resettlements were continued to monitor the status and progress of works with the participation of the Affected Commissions, in addition to periodic meetings of the Paracatu de Baixo Working Group for specific discussions on resettlement definitions. (IDs 11916, 11296, 13026, 13351, 13520, 13881, 11425, 11595)"
"Support for publicizing and engaging in participation in actions promoted by the Renova Foundation Programs.
The guarantee of wide communication to the territories about the initiatives promoted by the Renova Foundation programs is an essential condition for the commitment to the participation of the affected publics, as well as a priority scope of the Social Dialogue teams.
In 2022, some of the initiatives that focused the team's efforts to mobilize participation: the Social Dialogue team made presentations on the ""Recoloca Rio Doce"" platform promoted by the Local Hiring Stimulus Program (PG020), aimed at providing courses training and support for professional outplacement; dissemination of Technical Assistance and Rural Extension (Ater) actions and engagement of rural producers; dissemination of the actions of Doce RFP, to promote projects in the area of Culture, Tourism, Recreation and Sports through technical and material support; disclosure of the 1st RFP for Selection of Projects to support productive groups in fishing and aquaculture; promotion of “Doce Alive” project workshops; promotion of workshops on Elaboration of Projects for engagement and participation in RFPs promoted by the Renova Foundation."
Conducting the Annual Communication and Dialog Survey to assess engagement, participation and communication strategies with affected communities.
In Mariana (MG) the meetings of the Paracatu de Baixo Working Group were continued to discuss and report on the Collective Resettlement of the Community, addressing the alignment on the Cultural Plan of Paracatu de Baixo and reports on resettlement. In Paracatu de Baixo (MG) inspection of Collective Resettlement works was carried out. A total of four Accountability Forums were held.
In the territory of the Doce River Channel, action carried out with residents of Pingo D'Água (MG) stands out, to provide feedback on the actions of the Municipal Plan for Reparation in Social Protection and the formation of the Municipal Committee for the Evaluation of the Protection Program Renova Foundation. In São José do Goiabal (MG) an action was also carried out to clarify the Municipal Plan for Reparation in Social Protection and to activate the Municipal Committee for the Evaluation of the Social Protection Program. In the municipality of Bom Jesus do Galho (MG), a meeting was held with rural producers from Revés de Belém (MG) and Bom Jesus do Galho (MG), to clarify doubts about Technical Assistance and Rural Extension (ATER) services.
In Lower Doce River, a meeting was held with 8th grade students from João XXIII Municipal School to present the Biodiversity Project in the municipality of Baixo Gandu (ES).
Actions were carried out with professional and amateur fishermen to continue the support actions of the Aquaculture and Fishing Activities Resumption Program in Resplendor (MG) and in Aimorés (MG). Addressing clarification of doubts about the Program and presentation of the Training course for Tourism and Sport Fishing Guides.
In Espírito Santo, the 3rd Renova Foundation Biodiversity Project Workshop was held at the Maria Ortiz Municipal Elementary School to present the Biodiversity Project in the municipality of Colatina (ES).

Ombudsman's Office

In the year 2022, a total of 2599 tickets were finalized, in the historical accumulated there are 15800 manifestations completed for a total of 15947 records, which represents 99.07% of completions.

Communication

[Baixo Rio Doce] Production of a pamphlet to inform the population of Aimorés that the ISC has changed address
[Baixo Rio Doce] Production of a poster to paste in the old ISC of Aimorés and inform that it operates in a new address in the city
[Baixo Rio Doce] Production of a radio program informing that the ISC of Aimorés has changed its address and inviting the population to discover the new space
[Baixo Rio Doce] Production of a radio program inviting the population of Baixo Guandu to participate in the accountability forum, which will take place on November 23 and will publicize actions for monitoring water and sanitation.
[Baixo Rio Doce] Production of a radio program reinforcing the invitation for the population of Baixo Guandu to participate in the accountability forum, which will take place on November 23 and will publicize water and sanitation monitoring actions.
[Baixo Rio Doce] Production of an article for Resplendor's newsletter mural on how to monitor repair actions on the reparation data portal
[Baixo Rio Doce] Production of an article for the Baixo Guandu newsletter mural about the accountability forum to be held in the city on the 23rd on monitoring water and sanitation
[Baixo Rio Doce] Production of an article for the fifth edition of the community newspaper of the Baixo territory, Repara Cidadão, about the judge's decision to hire technical advisors
[Baixo Rio Doce] Production of an article for the newsletter mural in Aimorés on how to monitor repair actions on the repair data portal
"[Calha do Rio Doce] Production of a WhatsApp pill inviting residents of Caratinga to ""results""
on 11/10."
"[Calha do Rio Doce] Production of a WhatsApp pill inviting residents of Córrego Novo to ""results""
on 11/09."
"[Calha do Rio Doce] Production of a WhatsApp pill inviting residents of Sem Peixe to Mobile ISC
on 11/08."
"[Calha do Rio Doce] Production of a WhatsApp pill inviting residents of Timóteo to participate in Mobile ISC
on 11/10."
[Calha do Rio Doce] Publication of an article about the programs that operate in the Calha 5th edition of the newsletter Vozes do Território.
[Calha do Rio Doce] Publication of an article on judicialization in the 5th edition of the newsletter Vozes do Território.
"[Calha do Rio Doce] Publication of an article on the Doce River Expedition
platform in the 5th edition of the newsletter Vozes do Território."
[Calha do Rio Doce] Publication of an article on the Water Circuit in Córrego Novo in the 5th edition of the newsletter Vozes do Território.
"[Foz do Rio Doce] Audio production Moment of Reparation
, to be distributed via WhatsApp, promoting the ""results""
forum calendar."
"[Foz do Rio Doce] Audio production Moment of Reparation
, to be sent via whatsapp, about the calendar of ""results""
forums to be held in November in communities in Foz do Rio Doce."
"[Foz do Rio Doce] Audio production Moment of Reparation
, to be sent via whatsapp, about the last editions of the year's Forums Results in communities in Foz do Rio Doce."
[Foz do Rio Doce] Production of a sound car spot to mobilize Povoação residents to participate in the accountability forum on reparation.
[Foz do Rio Doce] Production of a sound car spot to mobilize residents of Regência to participate in the accountability forum on reparation.
"[Foz do Rio Doce] Production of an article for the November edition of ""Voz da Foz"" newsletter
on the reform of the Regência school."
"[Foz do Rio Doce] Production of an article, for the November edition of ""Voz da Foz"" newsletter
, featuring the representatives of Espírito Santo on the Interfederative Committee."
"[Foz do Rio Doce] Production of an article, for the November edition of the ""Voz da Foz"" newsletter
, on the choice of technical assistance to work in Linhares."
"[Foz do Rio Doce] Production of an editorial, for the November edition of ""Voz da Foz"" newsletter
, on the challenges of repairing the seven years since the Fundao dam collapse
."
"[Foz do Rio Doce] Production of material, publicizing the radio program Moment of Reparation
"
"[Foz do Rio Doce] Realization of Comesee
with the Communication group from Foz do Rio Doce in the resettlements of Paracatu de Baixo and Bento Rodrigues."
"[Foz do Rio Doce] Video production with the summary of the 27th edition of ""Voz da Foz"" newsletter
."
[Mariana] Creation of a paper encouraging participation in research in PG06
[Mariana] Creation of a poster for the JM of Mariana's ISC on the booster dose of the COVID vaccine
[Mariana] Production of an article for the 24th edition of Voz da Comunidade about stories over the 7 years of the collapse
[Mariana] Production of material for the 24th edition of Voz da Comunidade on the transfer of funds for the construction of the Industrial District of Mariana
[Mariana] Voice of the Community edition on video
[Médio Rio Doce] Production of a sound car spot to publicize the "results" Forum of Conselheiro Pena.
[Médio Rio Doce] Production of a sound car spot to publicize the "results" Forum of Galileia.
"[Médio Rio Doce] Production of a sound car spot to publicize the ""results” Forum
of Governador Valadares."
[Médio Rio Doce] Production of a sound car spot to publicize the "results” Forum of Forum
[Médio Rio Doce] Production of a sound car spot to publicize the realization of the Renova Foundation's Mobile Information and Service Center in Galileia.
[Médio Rio Doce] Production of a sound car spot to publicize the realization of the Renova Foundation's Mobile Information and Service Center in Periquito.
[Médio Rio Doce] Production of a Whatsapp pill to publicize the "results” Forum of Galileia.
"[Middle Rio Doce] Production of a pamphlet to publicize the ""results""
Forum of Governador Valadares"
[Middle Rio Doce] Production of a Whatsapp pill to promote the creation of the Renova Foundation's Mobile Information and Service Center in Galileia.
[Middle Rio Doce] Production of a Whatsapp pill to promote the Renova Foundation's Information and Mobile Service Center in Periquito.
[Middle Rio Doce] Production of a Whatsapp pill to publicize the "results" Forum of Naque.
[Middle Rio Doce] Production of a Whatsapp pill to publicize the Results Forum of Conselheiro Pena.
"[Middle Rio Doce] Production of banner for visual signaling of the venue of the ""results""
Forum of Governador Valadares"
[Middle Rio Doce] Production of email marketing to publicize the Forum "results" of Governador Valadares
"[Middle Rio Doce] Production of the radio program Moment of Reparation
to publicize the ""results""
Forums of the Middle Rio Doce."
"[Middle Rio Doce] Production of the radio program Moment of Reparation
to publicize the ""results” Forum
of Governador Valadares."
"[Middle Rio Doce] Production of Whatsapp pill to publicize the ""results""
Forum of Governador Valadares"
[Support for ] Production of an article for the November edition of the Information and Service Center Wall clarifying why the Renova Foundation does not talk about the subject of renegotiation.
[Support for ] Production of material for the November edition of the Information and Service Center Wall, on the retroactive payment, in a single installment, of the Emergency Financial Aid.
[Support for ] Production of material for the November edition of the Information and Service Center's Mural about the second edition of the Doce River Expedition that went on air.
[Support for ] Production of material for the November edition of the Information and Service Center's Wall on Entrepreneurship and Citizenship Action, to be held in Aracruz.
[Support for ] Production of material for the November edition of the Information and Service Center's Wall on the Doce River Sweet Sea project, carried out in Regência and Povoação.
"[Support for ] Production of material for the November edition of the Information and Service Center's Wall on the forum calendar ""results""
for the month of November."
"[Support for Institutional Relations] Production of material for the 26th edition of Our Land
newsletter with the balance of financial transfers in the territory within the Integrated Agenda."
"[Support for PG002 Compensation and Indemnity of Impacted Parties
] Creation of a poster for the JM of the ISC
in Mariana on compensation"
"[Support for PG002 Compensation and Indemnity of Impacted Parties
] Production of a radio program providing guidance on how to identify possible cases of fraud."
"[Support for PG002 Compensation and Indemnity of Impacted Parties
] Production of a WhatsApp pill informing about the continuity of the Simplified Indemnity System."
"[Support for PG002 Compensation and Indemnity of Impacted Parties
] Production of an article for Resplendor's newsletter board clarifying that the information that the Simplified Compensation System will be suspended is not true"
"[Support for PG002 Compensation and Indemnity of Impacted Parties
] Production of an article for Resplendor's newsletter mural
on the payment of retroactive AFE in a single installment"
"[Support for PG002 Compensation and Indemnity of Impacted Parties
] Production of an article for the 26th edition of Our Land
newsletter on the balance of payments made by the Mediated Indemnity Program (PIM), Emergency Financial Aid (AFE) and Simplified Indemnity System (SIS) in the territory."
"[Support for PG002 Compensation and Indemnity of Impacted Parties
] Production of an article for the Aimorés newsletter mural
on the payment of retroactive AFE in a single installment"
"[Support for PG002 Compensation and Indemnity of Impacted Parties
] Production of an article for the Baixo Guandu mural newspaper on the payment of retroactive AFE in a single installment"
"[Support for PG002 Compensation and Indemnity of Impacted Parties
] Production of an article for the Baixo Guandu newsletter board clarifying that the information that the Simplified Compensation System will be suspended is not true"
"[Support for PG002 Compensation and Indemnity of Impacted Parties
] Production of an article for the Colatina mural newspaper on the payment of retroactive AFE in a single installment"
"[Support for PG002 Compensation and Indemnity of Impacted Parties
] Production of an article for the fifth edition of the community newspaper in the Baixo territory, Repara Cidadão, about how people have used their indemnities in the region"
"[Support for PG002 Compensation and Indemnity of Impacted Parties
] Production of an article for the ISC
newsletter mural
on the payment of Emergency Financial Assistance (AFE) in the territory."
"[Support for PG002 Compensation and Indemnity of Impacted Parties
] Production of an article for the newsletter board in Aimorés clarifying that the information that the Simplified Indemnity System will be suspended is not true"
"[Support for PG002 Compensation and Indemnity of Impacted Parties
] Production of an article for the newsletter board in Colatina clarifying that the information that the Simplified Indemnity System will be suspended is not true"
"[Support for PG002 Compensation and Indemnity of Impacted Parties
] Production of material for the Moment of Reparation on the anti-fraud system."
"[Support for PG002 Compensation and Indemnity of Impacted Parties
] Production of material for the Moment of Reparation on the payment of the AFE in a single installment."
"[Support for PG002 Compensation and Indemnity of Impacted Parties
] Production of material with updated information regarding the Novel"
"[Support for PG002 Compensation and Indemnity of Impacted Parties
] Production of material, clarifying the difference between the User Portal and the Attorney’s Portal"
[Support for PG005 Social Protection Program] Production of an article for the fifth edition of the community newspaper in the Baixo territory, Repara Cidadão, about the social protection program
[Support for PG008 Reconstruction of Villages - Paracatu] Production of a one-minute video about the resettlement of Paracatu de Baixo with the main advances of the works in October 2022.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of a WhatsApp pill on the National Speleology Day, in compliance with the Licensing condition of Paracatu de Baixo.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of an invitation for the graduation of students from the temporary school in Paracatu de Baixo, which will be held on 12/10/2022, at Hotel Providência, in Mariana.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of diploma for the graduation of students from the temporary school of Paracatu de Baixo, which will be held on 12/10/2022, at Hotel Providência, in Mariana.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of the 45th edition of the monthly newsletter for the families of the resettlement of Paracatu de Baixo, with content and photos on the progress of the works, status of projects filed with the city hall, permits issued, number of assistances to families, among others.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of the 45th edition, video version, of the Paracatu de Baixo Report, with headlines for the main subjects.
[Support for PG008 Reconstruction of Villages - Paracatu] Video production for the families of Paracatu de Baixo with images about the First Round of conversations with the families.
[Support for PG008 Reconstruction of Villages] Production of material for the 24th edition of Voz da Comunidade on lot size in resettlements
"[Support for PG010 Recovery of Other Impacted Communities and Infrastructures] Creation of a slide for the JM of the Mariana ISC
on leisure works in Ponte do Gama"
[Support for PG010 Recovery of Other Impacted Communities and Infrastructures] Creation of a standard model with technical information on Renova's works
[Support for PG010 Recovery of Other Impacted Communities and Infrastructures] Production of a WhatsApp pill communicating the interdiction of traffic in Barra Longa due to the bridge renovation works.
[Support for PG010 Recovery of Other Impacted Communities and Infrastructures] Production of a WhatsApp pill inviting residents to the delivery of the Exhibition Park + Entrepreneurship and Citizenship Action.
"[Support for PG010 Recovery of Other Impacted Communities and Infrastructures] Production of an article for the 26th edition of Our Land
newsletter about the handover ceremony of the Barra Longa Exhibition Park."
[Support for PG010 Recovery of Other Impacted Communities and Infrastructures] Production of an article for the 26th edition of Our Land newsletter telling what residents are saying about the delivery of the Exhibition Park.
"[Support for PG010 Recovery of Other Impacted Communities and Infrastructures] Production of an article for the ISC
newsletter board announcing the interdiction of traffic in Barra Longa due to the bridge renovation works."
"[Support for PG010 Recovery of Other Impacted Communities and Infrastructures] Production of an article for the ISC
newsletter board with the invitation for the delivery of the Barra Longa Exhibition Park."
"[Support for PG010 Recovery of Other Impacted Communities and Infrastructures] Production of material for the 26th edition of Our Land
newsletter with the balance of infrastructure works carried out in the territory."
"[Support for PG010 Recovery of Other Impacted Communities and Infrastructures] Production of material for the 26th edition of Our Land
newsletter with the technical details of the work and a timeline of the Exhibition Park."
[Support for PG010 Recovery of Other Impacted Communities and Infrastructures] Production of material for the Moment of Reparation on the delivery of the Exhibition Park + Entrepreneurship and Citizenship Action.
[Support for PG010 Recovery of Other Impacted Communities and Infrastructures] Production of material for the Moment of Reparation on the repercussion of the delivery of the Exhibition Park in Barra Longa.
"[Support for PG012 Historical, Cultural and Artistic Memory] Creation of a 2023 desk calendar with the projects from Doce RFP
"
"[Support for PG012 Historical, Cultural and Artistic Memory] Creation of a slide for the JM of the ISC
in Mariana on invitation to the Paracatu Choir"
"[Support for PG012 Historical, Cultural and Artistic Memory] Creation of the 2023 wall calendar with the projects from Doce RFP
"
[Support for PG012 Historical, Cultural and Artistic Memory] Dissemination of a radio program on applied research during the Iron Biker about the event
[Support for PG012 Historical, Cultural and Artistic Memory] Production of material for the 24th edition of Voz da Comunidade on events held by those affected in honor of the saint
[Support for PG012 Historical, Cultural and Artistic Memory] Production of material for the 24th edition of Voz da Comunidade on the cultural exhibition of the Bento school project
"[Support for PG012 Historical, Cultural and Artistic Memory] Production of material for the 26th edition of Our Land
newsletter with the balance of the repair of cultural references in the territory."
[Support for PG012 Historical, Cultural and Artistic Memory] Publication of a radio program about the cultural heritage of the Doce River Expedition
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Creation of a slide for the JM of the ISC
in Mariana about the Meeting of Clowns"
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of a WhatsApp pill with information on the registration of individuals selected by the Doce RFP."
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of a WhatsApp pill with information on the registration of legal entities selected by the Doce RFP."
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of an article for the November edition of ""Voz da Foz"" newsletter
, about the return of the Robalo Festival, in Povoação."
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of an article, for the November edition of ""Voz da Foz"" newsletter
, about the return of the traditional Mica Fubica, in Regência."
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of material for the 24th edition of Voz da Comunidade on coverage of the 12th edition of the event"
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of material for the 24th edition of Voz da Comunidade on the drawing of the clown Jojoba"
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of material for the 26th edition of Our Land
newsletter with the balance of projects approved in the territory in the second edition of Doce RFP
."
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of material for the fourth edition of the Voz do Rio Doce newsletter publicizing the Fishing Tournament in Rio Doce and other activities carried out to boost fishing tourism."
[Support for PG015 Promotion of Innovation] Production of material for the 24th edition of Voz da Comunidade on promoting the champions of the Sprout! project
"[Support for PG017 Resumption of Agricultural Activities] Production of material for the 26th edition of Our Land
newsletter on the balance of initiatives to resume agricultural activities in the territory."
"[Support for PG018 Development and Economic Diversification] Audio production Moment of Reparation
, to be distributed via whatsapp, about registration for the activities of the Cocoa Production Chain Incentive Project."
[Support for PG018 Development and Economic Diversification] Disclosure of an article on social media about the transfer of funds for the implementation of the industrial district of Mariana
"[Support for PG018 Development and Economic Diversification] Production of an article for the 26th edition of the Our Land
newsletter on the balance of actions for the development of the local economy in the territory."
"[Support for PG019 Program for the Recovery of Micro and Small Businesses] Audio production Moment of Reparation
, to be sent via whatsapp, about registrations for small and medium-sized producers in the project to strengthen the cocoa production chain."
[Support for PG019 Program for the Recovery of Micro and Small Businesses] Production of an invitation to present and enroll in the Project to Strengthen the Cocoa Production Chain for the communities of the Sezíneo Settlement and the Primeiro de Agosto Settlement.
[Support for PG019 Program for the Recovery of Micro and Small Businesses] Production of an invitation to present and register for the Project to Strengthen the Cocoa Production Chain for the Regência and Povoação communities.
"[Support for PG020 Stimulus for Local Hiring] Creation of slide for Mariana's ISC
JM about available courses for Mariana"
"[Support for PG020 Stimulus for Local Hiring] Production of material for the ISC
newsletter board with job opportunities in the territory."
"[Support for PG020 Stimulus to Local Contracting] Audio production Moment of Reparation
, to be sent via whatsapp, about the Business Meeting to be held with small and medium-sized suppliers and traders in Linhares."
"[Support for PG020 Stimulus to Local Contracting] Audio production Moment of Reparation
, to be sent via whatsapp, about the Entrepreneurship and Citizenship Action to be carried out in Aracruz."
[Support for PG020 Stimulus to Local Contracting] Creation of a poster for the JM of the Mariana ISC on available vacancies in Mariana
"[Support for PG020 Stimulus to Local Hiring] Production material for the ""results""
Newsletter with the main actions presented by the Renova Foundation's 20 program on hiring local labor in the ""results""
Forum of Governador Valadares."
[Support for PG021 Emergency Financial Aid] Production of a radio program on the payment of retroactive AFE in a single installment.
"[Support for PG025 Environmental Recovery Area 1] Production of material for the 26th edition of Our Land
newsletter on the balance of forest restoration actions in the territory."
"[Support for PG027 Spring Recovery] Audio production Moment of Reparation
, a special series on Renova Foundation programs, to be distributed via WhatsApp, with the theme of Environmental Recovery."
[Support for PG028 Biodiversity Conservation] Production of an article for the fifth edition of the community newspaper of the Baixo territory, Repara Cidadão, about a video that circulates showing a fish with an anomaly
[Support for PG031 Sewage Collection and Treatment and Designation of Solid Waste] Production of a WhatsApp pill on the delivery of ETE's in the municipality of Rio Doce.
[Support for PG031 Sewage Collection and Treatment and Designation of Solid Waste] Production of material for the Moment of Reparation on the delivery of ETEs in Rio Doce.
"[Support for PG031 Sewage Collection and Treatment and Solid Waste Disposal] Production material for the ""results""
Newsletter with the main actions presented by the Renova Foundation's program 31 on basic sanitation and waste disposal in the ""results""
Forum of Governador Valadares."
"[Support for PG032 Improvement of Water Supply Systems] Production matter for the ""results""
Newsletter with the main actions presented by program 32 of the Renova Foundation on the new water intake in the ""results""
Forum of Governador Valadares."
[Support for PG032 Improvement of Water Supply Systems] Production of a sound car spot to publicize the realization of the Water Circuit of the Doce River Basin - edition New Water Withdrawal of Governador Valadares.
[Support for PG032 Improvement of Water Supply Systems] Production of an article for the Baixo Guandu newsletter board about the functioning of the water supply system improvement program
"[Support for PG032 Improvement of Water Supply Systems] Production of an article for the newsletter mural
in Aimorés on the operation of the program to improve the water supply system"
[Support for PG032 Improvement of Water Supply Systems] Production of an Invitation Card to publicize the realization of the Water Circuit of the Doce River Basin - edition of New Water Withdrawal of Governador Valadares.
"[Support for PG032 Improvement of Water Supply Systems] Production of content on the Renova Foundation's social networks to publicize the realization of the Water Circuit in the Doce River Basin
- edition of New Water Withdrawal of Governador Valadares."
"[Support for PG032 Improvement of Water Supply Systems] Production of Email Marketing to publicize the realization of the Water Circuit of the Doce River Basin
- edition New Water Withdrawal of Governador Valadares."
[Support for PG032 Improvement of Water Supply Systems] Production of material for Colatina's newsletter board about the operation of the water supply system improvement program
[Support for PG032 Improvement of Water Supply Systems] Production of material for Resplendor's newsletter board about the operation of the water supply system improvement program
"[Support for PG032 Improvement of Water Supply Systems] Production of the radio program Moment of Reparation
to publicize the execution of the Water Circuit in the Doce River Basin - edition New Water Withdrawal of Governador Valadares."
"[Support for PG032 Improvement of Water Supply Systems] Production of the radio program Moment of Reparation
to reinforce the dissemination of the realization of the Water Circuit of the Doce River Basin - edition New Water Withdrawal of Governador Valadares."
[Support for PG032 Improvement of Water Supply Systems] Production of Whatsapp Pill to publicize the execution of the Water Circuit of the Doce River Basin - edition New Water Withdrawal of Governador Valadares.
"[Support for PG033 Education Program for the Revitalization of Doce River] Production of material for the 26th edition of the Our Land
newsletter with an overview of the activities of the Training of Young Leadership project in the territory."
[Support for PG035 Information for the Population] Production of an article for Resplendor's newsletter mural about the TIC and how affected people can insert their story about the collapse on the platform
[Support for PG035 Information for the Population] Production of an article for the Baixo Guandu newsletter mural about the TIC and how affected people can insert their story about the collapse on the platform
[Support for PG035 Information for the Population] Production of an article for the newsletter mural in Aimorés about the TIC and how affected people can insert their story about the collapse on the platform
[Support for PG035 Information for the Population] Production of an article for the newsletter mural in Colatina about the TIC and how affected people can insert their story about the collapse on the platform
[Support for PG035 Information for the Population] Production of material for the fourth edition of the Voz do Rio Doce newsletter with the dissemination of the website citdoriodoce.rg of the Technical Information Center (TIC)
"[Support for PG036 National and International Communication] Production of material for the fourth edition of the Voz do Rio Doce newsletter with the dissemination of the Doce River Expedition
website, an accountability action by the Renova Foundation."
"[Support for PG038 Doce River Basin Monitoring
] Audio production Moment of Reparation
, for sending via whatsapp, about the new edition of Doce River Expedition
that went on air."
"[Support for PG038 Doce River Basin Monitoring
] Production of a radio program informing about the launch of the second edition of the Doce River Expedition and inviting guests to navigate the basin"
"[Support for PG038 Doce River Basin Monitoring
] Production of an article for the Aimorés newsletter mural
about the second edition of the Doce River Expedition"
"[Support for PG038 Doce River Basin Monitoring
] Production of an article for the newsletter mural
in Colatina about the second edition of the Doce River Expedition"
"[Support for PG038 Doce River Basin Monitoring
] Production of material for Resplendor's newsletter mural
about the second edition of the Doce River Expedition"
"[Support for PG038 Doce River Basin Monitoring
] Production of material for the Baixo Guandu newsletter board about the second edition of the Doce River Expedition"
"[Support for PG038 Doce River Basin Monitoring
] Production of material for the fifth edition of the community newspaper of the Baixo territory, Repara Cidadão, about the second edition of the Doce River Expedition"
"[Support for PG038 Doce River Basin Monitoring
] Publication of an article on Participatory Water Monitoring, carried out in Cava Grande (Marliéria), in the 5th edition of the newsletter Vozes do Território."
[Support for the Economy and Innovation] Production of a radio program inviting the population to participate in the entrepreneurship and citizenship action that will take place in Colatina on November 26th.
[Support for the Economy and Innovation] Production of a radio program publicizing the vocational course, in partnership with Senai, on risk and cutting offered to residents of Baixo Guandu.
[Support for the Economy and Innovation] Production of a radio program reinforcing the invitation for the population to participate in the entrepreneurship and citizenship action that will take place in Colatina on November 26th.
[Support for the Economy and Innovation] Production of an article for the Colatina newsletter mural about the Entrepreneurship and Citizenship Action that takes place on the 26th in the city's green area
[Support for the Economy and Innovation] Production of material for the fourth edition of the Voz do Rio Doce newsletter with the dissemination of the results of Doce River Impulse in the Middle Rio Doce territory.
"[UST Support] Production of material for the ""results""
Newsletter with the main actions presented by Renova Foundation's programs 26 and 27 on forest restoration actions in the ""results""
Forum of Governador Valadares."

Dialogue

Actions of the Physical and Mental Health Support Program for the Impacted Population were carried out with the residents of the Sezínio Settlement, Beira Rio, Bebedouro, Patrimonios do Guaxe, Pontal do Ouro (Linhares/ES), Itapina (Colatina/ES) and Barra do Riacho (Aracruz/ES). The Cocoa Chain Strengthening Project was presented at two meetings in Linhares (ES). In Linhares (ES) and Colatina (ES) presentations of the Biodiversity Project were held for elementary school students.
Conducting the Annual Communication and Dialog Survey to assess engagement, participation and communication strategies with affected communities.
"Continuing the implementation of the Social Control strategy through the holding of Accountability Forums, in November/22, 18 meetings were held: in Calha do Rio Doce, the “Results” meeting was held with affected people in Córrego Novo (MG) to present Basic Sanitation actions and the Simplified Indemnity System (SIS); in Caratinga (MG) “Results” was held to present the actions of the Simplified Indemnity System (SIS); in Lower Doce River, a presentation was made of the results of actions of the Sewage Collection and Treatment and Solid Waste Disposal (PG31) and Doce River Basin Monitoring
(PG38) programs in Baixo Gandu (ES); in the territory of Espírito Santo, presentations were made of actions for the Environmental Repair of the Doce River, results of actions for the Conservation of Biodiversity in two meetings and presentation of actions from the programs for the Promotion of Innovation (PG15), Development and Economic Diversification (PG18) and Recovery of Micro and Small Businesses (PG19), all carried out in the municipality of Linhares (ES); in the Mid Doce River, “Results” held in Conselheiro Pena (MG) presenting Social Protection actions (PG05), Resumption of Agricultural Activities (PG17), presentation of an integrated agenda and data from the Simplified Compensation System (SIS); In Galileia (MG), “Results” was carried out containing the presentation of the actions for Resumption of Agricultural Activities (PG17), the Spring Recovery Program (PG27), also presentation of Indemnity Solutions and the Social Communication Plan with a focus on the municipality. “Results” held in Naque (MG) also dealing with the presentation of actions regarding the Resumption of Agricultural Activities (PG17), Economic Development and Diversification (PG18), Recovery of Micro and Small Businesses (PG19) and together with the Stimulus of Local Hiring (PG20); the last “Results” carried out in the territory was in the city of Governador Valadares (MG) relating to the presentation of actions of the Infrastructure Program on actions of the pipeline, presenting themes of Human Rights and Water Security, as well as Forest Restoration and Recovery of Springs (PG27) and on the Sewage Collection and Treatment and Solid Waste Disposal Program (PG31)."
In the territory of the Calha do Rio Doce, an action carried out with professional and informal fishermen from Rio Casca (MG) stands out, to provide feedback on the project presented, as well as listening to and accepting demands.
In Lower Doce River, two meetings were held to present the Program to support Physical and Mental Health of Impacted Population to residents of the municipality of Baixo Gandu (ES), one of them in the community of Mascarenhas (Baixo Rio Doce).
In Mariana (MG) the meetings of the Paracatu de Baixo Working Group were continued to discuss and report on Collective Resettlement, and specifically, discussions on the Cultural Plan of Paracatu de Baixo, as well as carrying out two inspection visits of the resettlement works. In the community of Pedras e Borba (Mariana), a meeting was held to present the soccer field reconstruction project. In Ponte do Gama (Mariana), a visit was made to monitor the progress of the Collective Goods works (Football Field, Horseback Riding Arena and Multi-Sports Court). In Antônio Pereira (Ouro Preto) a meeting was held to clarify doubts and accept claims on the impact of works in the district.

Customer service channels

Continuity of the reception work and clarification of doubts in the Information and Service Centers; monitoring, by ISCs attendants, of manifestations registered in all ISCs units that are pending intermediate or final responses.
During the month of November, 15 Mobile ISCs were held: in the Liberdade Settlement (Periquito/MG), in the Regência community (Linhares/ES) and in the municipality of Sem Peixe (MG) on 11/08; community of Barra do Riacho (Aracruz/ES) on 11/09; in the community of Povoação (Linhares/ES) and in the municipality of Timóteo (MG) on 11/10; community of Barra do Riacho (Aracruz/ES) on 11/16; in the municipality of Periquito (MG) and in the community of Bebedouro (Linhares/ES) on 11/17; community of Povoação (Linhares/ES) on 11/22; community of Barra do Riacho (Aracruz/ES) on 11/23; communities of Mascarenhas (Baixo Guandu/ES), Ilha Brava (Governador Valadares/MG) on 11/29; community of Itapina (Colatina/MG) on 11/30. During the actions carried out, several publics from the communities and neighboring regions were assisted, these actions included reception, registration of claims and clarification of doubts related to the reparation process, fulfilling the purpose of being the image and physical presence of the Renova Foundation in the territory.
Participation of ISC agents in the “Come and See Virtual” event, focused on a script of Experiences for understanding the process of the rupture of the Fundão Dam and the repair actions carried out by the Renova Foundation.

Ombudsman's Office

There were no relevant facts this month.

Communication

[Calha do Rio Doce] Audio production (Momento Renova) about the realization of the Water Circuit in Baixa Verde, district of Dionísio.
[Calha do Rio Doce] Audio production (Momento Renova) with assistance from the Ombudsman of Renova Foundation.
[Calha do Rio Doce] Production of a WhatsApp pill inviting residents of communities in São José do Goiabal to Mobile ISC on 10/05 and 06/10.
[Calha do Rio Doce] Production of a WhatsApp pill inviting residents of Santana do Paraíso to the “Results” in the community of Ipaba do Paraíso, on 10/27.
[Calha do Rio Doce] Production of a WhatsApp pill inviting residents of Santana do Paraíso to the Mobile ISC
in the community of Ipaba do Paraíso, on 10/26 and 27.
[Calha do Rio Doce] Publication of an article about Mobile ISC
's service in the 4th edition of the newsletter Vozes do Território.
"[Calha do Rio Doce] Publication of an article on Projetar's project elaboration workshops in the 4th edition of the Vozes do Território newsletter.
[Calha do Rio Doce] Publication of an article on the third harvest of the Bean Project, in Rio Casca, in the 4th edition of the newsletter Vozes do Território.
[Foz do Rio Doce] Audio production (Momento da Reparaçao) for distribution via whatsapp about the creation of the Information and Mobile Assistance Center in Regencia and Povoaçao.
[Foz do Rio Doce] Audio production (Momento da Reparaçao) for distribution via WhatsApp on the Technical Information Center (TIC) website.
[Foz do Rio Doce] Production of a note for the October edition of Voz da Foz newspaper clarifying that Renova is not part of the renegotiation process.
[Foz do Rio Doce] Production of material for the newsletter
board of the Center for Information and Assistance in Linhares on how to access the platform of the Technical Information Center (TIC Rio Doce).
[Lower Doce River] Production of a pill inviting the Itueta community to a meeting on Social Protection and also the formation of the monitoring committee for social protection actions (Comaps)"
[Lower Doce River] Production of article for the October edition of Jornal Repara Cidadão about judicialization. We explain what this reparation process is and how it works.
[Mariana] Creation of a poster for the mural of the ISC in Mariana about Renova's communication channels
[Mariana] Creation of a slide for the Mariana ISC mural on Eliana's stall in Paracatu de Baixo
[Mariana] Creation of a slide for the mural of the Mariana ISC on incentives for booster doses of vaccination
[Mariana] Production of an article for the 23rd edition of Voz da Comunidade about Eliane's stall in Paracatu de Baixo
[Mariana] Production of material for the 23rd edition of Voz da Comunidade about maze games for children
[Médio Rio Doce] Production of a sound car spot to publicize “Results”, the Renova Foundation's accountability forum, in Naque
[Médio Rio Doce] Production of a sound car spot to publicize “Results”, the Renova Foundation's accountability forum, in Tumiritinga
[Mid Doce River] Production of a sound car spot to publicize the presence of the Mobile Information and Service Center in Baguari, district of Governador Valadares"
[Mid Doce River] Production of a Whatsapp pill to publicize “Results”, the Renova Foundation's accountability forum, in Naque"
[Mid Doce River] Production of a Whatsapp pill to publicize “Results”, the Renova Foundation's accountability forum, in Tumiritinga
[Mid Doce River] Production of a Whatsapp pill to publicize the Doce Alive project in Cachoeira Escura, Belo Oriente district
[Mid Doce River ] Production of a Whatsapp sound pill to publicize the presence of the Mobile Information and Service Center in Baguari, district of Governador Valadares
[Mid Doce River ] Production of material for the October edition of the Voz do Rio Doce newsletter
about projects developed by the community of Cachoeira Escura for productive and economic recovery.
[Mid Doce River ] Production of material for the October edition of the Voz do Rio Doce newsletter
to disseminate agendas in the “Results” region - the Renova Foundation's accountability forum.
[Multi-territorial] Production of a manual with questions and answers for leaders on the topic Compensation and Emergency Financial Assistance (AFE).
[Support for PG001 Survey and Registration of Impacted People] Audio production (Moment of Reparation) about the registration process.
[Support for PG001 Survey and Registration of Impacted People] Audio production (Momento Renova) informing that the registration of affected people continues to be carried out in the territories.
[Support for PG001 Survey and Registration of Impacted People] Production of a WhatsApp pill informing that the registration of affected people continues to be carried out in the territories.
[Support for PG001 Survey and Registration of Impacted People] Production of an article for the newsletter
board of the Center for Information and Assistance in Linhares on the possibility of requesting a review of the registration.
[Support for PG001 Survey and Registration of Impacted People] Production of material for the newsletter
board of the Center for Information and Linhares Service on important tips on registration
[Support for PG002 Compensation and Indemnity of Impacted Parties ] Audio production (Moment of Reparation) on the payment to those affected of amounts corresponding to attorney fees.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Audio production (Moment of Reparation) on the payment to those affected of amounts corresponding to attorney fees.
[Support for PG002 Compensation and Indemnity of Impacted Parties ] Audio production (Moment of Reparation) with clarifications on the repayment of the Emergency Financial Aid (AFE).
[Support for PG002 Compensation and Indemnity of Impacted Parties ] Creation of a slide for the mural of the ISC in Mariana on the return of the payment of the Emergency Financial Aid (AFE) ​
[Support for PG002 Compensation and Indemnity of Impacted Parties ] Production of a WhatsApp pill on paying the amounts corresponding to attorney fees to those affected.
[Support for PG002 Compensation and Indemnity of Impacted Parties ] Production of an article for the October edition of the Newspaper Repara Cidadão about Emergency Financial Assistance - AFE.
[Support for PG002 Compensation and Indemnity of Impacted Parties ] Production of an article for the October edition of the Voz do Rio Doce newsletter on compensation for water damage by PIM and SIS in cities that were left without water supply by the Doce River during the Fundão dam failure .
[Support for PG002 Compensation and Indemnity of Impacted Parties ] Production of an article for the October edition of the Voz do Rio Doce newsletter on proof of damages by professional fishermen in Tumiritinga.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Audio production (Momento Renova) with information on anti-fraud measures.
[Support for PG005 Social Protection Program] Production of material for the Our Land newsletter on actions carried out in support of social development in Barra Longa.
[Support for PG005 Social Protection Program] Publication of an article on the Technical and Financial Cooperation Agreement, of Social Protection, in the 4th edition of the newsletter
Vozes do Território.
[Support for PG006 Ombudsman Pillar] Audio production (Momento da Reparaçao) for distribution via whatsapp on how to access the Ombudsman.
[Support for PG006 Pillar of the Ombudsman] Production of material for the newsletter
board of the Center for Information and Customer Service in Linhares on how to access the Ombudsman.
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Creation of a slide for the Mariana ISC mural on resettlement business
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of a WhatsApp pill to be sent to families with clarifications on the current situation in the new district of Bento Rodrigues.
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of material for the 23rd edition of Voz da Comunidade about businesses in Bento Rodrigues
[Support for PG008 Reconstruction of Villages - Paracatu] Production of a one-minute video about the resettlement of Paracatu de Baixo with the main advances of the works in the month of September 2022.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of a pill/invitation for the community of Paracatu de Baixo to participate in the Circle of conversations with families, held on 10/23.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of a WhatsApp pill on World Animal Day in compliance with the Licensing condition of Paracatu de Baixo.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of the 44th edition of the monthly newsletter for the families of the resettlement of Paracatu de Baixo, with content and photos about the progress of the works, status of projects filed with the City, permits issued, number of assistances families, among others.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of the 44th edition, video version of the Resettlement Report of Paracatu de Baixo, with headlines for the main subjects.
[Support for PG008 Reconstruction of Villages] Production of material for the 23rd edition of Voz da Comunidade on archaeological heritage in resettlements
[Support for PG010 Recovery of All Other Impacted Communities and Infrastructure] Audio production (Moment of Reparation) on road maintenance and traffic awareness in the territory of Upper Doce River.
[Support for PG010 Recovery of All Other Impacted Communities and Infrastructure] Audio production (Momento Renova) announcing works on bridges in Barra Longa.
[Support for PG010 Recovery of All Other Impacted Communities and Infrastructure] Creation of a slide for the mural of the Mariana's ISC on road works in the districts of Mariana
[Support for PG010 Recovery of All Other Impacted Communities and Infrastructure] Creation of a slide for the mural of the Mariana's ISC on works on bridges in Santa Rita Durão
[Support for PG010 Recovery of All Other Impacted Communities and Infrastructure] Creation of a slide for the mural of the Mariana's ISC on works on the soccer field, horseback riding area and multi-sports court
[Support for PG010 Recovery of Other Impacted Communities and Infrastructures] Production of a WhatsApp pill on road maintenance and traffic awareness in Mariana and Upper Doce River
.
[Support for PG010 Recovery of Other Impacted Communities and Infrastructures] Production of a WhatsApp pill on the renovation work on bridges in Barra Longa.
[Support for PG010 Recovery of Other Impacted Communities and Infrastructures] Production of material for the 23rd edition of Voz da Comunidade on repairs to the two bridges in Santa Rita Durão
[Support for PG011 Rehabilitation of Schools and Reintegration of the School Community] Production of material for the newsletter Our Land
on the performance of the program for the rehabilitation of schools and reintegration of the school community in the territory.
[Support for PG012 Historical, Cultural and Artistic Memory] Audio production (Moment of Reparation
) publicizing the Veterans Football Tournament, in Rio Doce.
[Support for PG012 Historical, Cultural and Artistic Memory] Creation of a sheet for the JM of the ISC of Mariana on open registrations for the Paracatu Choir
[Support for PG012 Historical, Cultural and Artistic Memory] Production of material for the 23rd edition of Voz da Comunidade on feasts in devotion to Our Lady of Aparecida
[Support for PG012 Historical, Cultural and Artistic Memory] Production of material for the Our Land
newsletter about the music courses being offered in the territory via PG-12.
[Support for PG012 Historical, Cultural and Artistic Memory] Production of material for the Our Land
newsletter on the work of the historical, cultural and artistic memory program in the territory.
[Support for PG013 Tourism, Culture, Sports and Recreation ] Creation of a slide for the mural of the ISC in Mariana on invitation to the International Clowns Meeting supported by Doce RFP

[Support for PG013 Tourism, Culture, Sports and Recreation ] Production of material for the 23rd edition of the Voice of the Community about the Iron Biker
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of material for the Our Land
newsletter on the activities of the culture, tourism, sports and leisure program.
[Support for PG013 Tourism, Culture, Sports and Recreation] Audio production (Momento da Reparaçao) for distribution via whatsapp about the results of the Doce River Impulse project.
[Support for PG017 Resumption of Farming Activities] Production of a WhatsApp pill on the beekeeping course for rural producers in Barra Longa and region.
[Support for PG017 Resumption of Farming Activities] Production of accountability video of actions under development regarding the resumption of agricultural activities in the territory.
[Support for PG017 Resumption of Farming Activities] Production of material for the October edition of Voz da Foz newspaper on technical and rural assistance actions for producers in Foz.
[Support for PG017 Resumption of Farming Activities] Production of the ATER 2023 calendar for rural producers in the territory in order to disseminate important information on planting, temperature, vaccines, etc.
[Support for PG017 Resumption of Farming Activities] Publication of an article on the Productive Backyards project in the 4th edition of the newsletter Vozes do Território.
[Support for PG018 Development and Economic Diversification] Production of an article for the October edition of Voz da Foz newspaper
on the Doce River Sweet Sea project, which is being carried out with the communities of Regencia and Povoaçao.
[Support for PG018 Development and Economic Diversification] Production of material for the 23rd edition of Voz da Comunidade on business generated by Sprout in resettlements
[Support for PG020 Stimulus to Local Contracting ] Audio production (Moment of Reparation ) publicizing the courses in partnership with Senai with open enrollment for residents of Ipatinga and region.
[Support for PG020 Stimulus to Local Contracting ] Audio production (Momento da Reparaçao) for distribution via whatsapp of the monthly edition of the presentation series of the reparation programs (Program for Stimulus to Local Contracting )
[Support for PG020 Stimulus to Local Contracting ] Production of a WhatsApp pill to inform the population of Ipatinga and region about enrollments for Class I of the Basic Electricity course in partnership with Senai.
[Support for PG020 Stimulus to Local Contracting ] Production of a WhatsApp pill to inform the population of Ipatinga and region about enrollments for Class II of the Basic Electricity course in partnership with Senai.
[Support for PG020 Stimulus to Local Contracting ] Production of a WhatsApp pill to inform the population of Ipatinga and region about registration for the Coated Electrode course, in partnership with Senai.
[Support for PG020 Stimulus to Local Contracting ] Production of material for the October edition of the Voz do Rio Doce newsletter
about the vacancies for the Recoloca Rio Doce in the Mid Doce River.
[Support for PG020 Stimulus to Local Contracting
] Production of WhatsApp pill with job opportunities in Barra Longa and region.
[Support for PG020 Stimulus to Local Contracting] Creation of a slide for the mural of the ISC in Mariana about courses offered by Recoloca Rio Doce
[Support for PG020 Stimulus to Local Contracting] Creation of a slide for the mural of the ISC in Mariana about job vacancies offered in Mariana
[Support for PG020 Stimulus to Local Contracting] Creation of a slide for the mural of the ISC in Mariana about vacancies in the Recoloca Rio Doce for Mariana
[Support for PG020 Stimulus to Local Hiring] Production of material for the newsletter
board of the Center for Information and Customer Service in Linhares about the Business Meeting to be held in Linhares.
[Support for PG021 Emergency Financial Aid] Audio production (Momento Renova) with clarifications on the return of payment of Emergency Financial Aid (AFE).
[Support for PG021 Emergency Financial Assistance] Production of a WhatsApp pill informing about the payment in a single installment of the Emergency Financial Assistance (AFE) retroactive payment.
[Support for PG021 Emergency Financial Assistance] Production of WhatsApp pill with clarifications on the return of payment of Emergency Financial Assistance (AFE).
[Support for PG025 Environmental Recovery Area 1] Production of material for the Our Land
newsletter
on the recovery of springs in the Barra Longa region.
[Support for PG026 Recovery of Permanent Preservation Areas PPA] Production of a radio program on the importance of forest restoration for the recovery of the Doce River and the investments made in the region
[Support for PG028 Biodiversity Conservation] Production of an article for the October edition of ""Voz da Foz"" newspaper
about fish with anomalies caught at the mouth of the Doce River.
[Support for PG031 Sewage Collection and Treatment and Solid Waste Disposal] Production of material for the October edition of the Voz do Rio Doce newsletter
on sewage treatment works and solid waste disposal in the region.
[Support for PG032 Improvement of Water Supply Systems] Production of an article for the October edition of Repara Cidadão Newspaper on how the Water Supply Systems Improvement Program works.
[Support for PG032 Improvement of Water Supply Systems] Production of the radio program Moment of Reparation
on the mark of 35 km of piping installed in the works for the new water intake in Governador Valadares.
[Support for PG033 Education Program for Revitalization of the Doce River] Production of a radio program about the Rio Doce Escolar project, which is open for enrollment to train public school teachers. These are vacancies for specialization and improvement in ES.
[Support for PG033 Education Program for the Revitalization of Doce River] Production of the radio program Moment of Reparation
about the inaugural class of the technical course in agriculture with an emphasis on Agroecology, in the Oziel settlement, in Governador Valadares
[Support for PG033 Education Program for the Revitalization of the Rio Doce River] Production of material for the Our Land
newsletter
on the last phase of the Young Leaders project.
[Support for PG035 Information for the Population] Audio production (Moment of Reparation
) on the reformulation of the Technical Information Center (TIC) platform.
[Support for PG035 Information for the Population] Audio production (Momento Renova) on the reformulation of the Technical Information Center (TIC) platform.
[Support for PG035 Information for the Population] Creation of a poster for the mural of the ISC in Mariana on TIC
[Support for PG035 Information for the Population] Production of a radio program on the Technical Information Center (TIC) platform and invitation for the population to access and register their stories about the collapse
[Support for PG035 Information for the Population] Production of an article for the October edition of Repara Cidadão Newspaper on the website of TIC - Technical Information Center and inviting the community to register their stories about the rupture.
[Support for PG035 Information for the Population] Production of material for the 23rd edition of Voice of the Community on the TIC platform
[Support for PG035 Information for the Population] Production of material for the newsletter
of the Linhares Information and Service Center on the Transparency Portal.
[Support for PG035 Information for the Population] Production of the Moment of Reparation
radio program inviting the population to get to know the TIC Rio Doce platform and send their report.
[Support for PG035 Information for the Population] Publication of an article on the TIC platform in the 4th edition of the newsletter
Vozes do Território.
[Support for PG038 Doce River Basin Monitoring] Audio production (Moment of Reparation
) providing clarification on the water quality monitoring process.
[Support for PG038 Doce River Basin Monitoring] Production of an article for the October edition of Voz da Foz newspaper
on water quality in Linhares.
[Support for PG038 Doce River Basin Monitoring] Production of the radio program Moment of Reparation
about the PMQQS work carried out throughout the Doce River basin, with more than 80 monitoring points of water quality.
[Support for PG038 Monitoring of the Doce River Basin] Production of a radio program on monitoring the Doce River and water quality

Dialogue

Carrying out a Project Elaboration Workshop in Calha do Rio Doce, together with residents and affected people from Ipatinga/MG, Ipaba/MG, Santana do Paraíso/MG, Bugre/MG, Córrego Novo/MG, Bom Jesus do Galho/MG and Timóteo /MG in response to collective demands related to the theme. The action is developed in the scope of the Project Exhibition. The Water Circuit was also held in the territory, an activity developed in partnership with the Communication Area of the Renova Foundation, teams from Doce Alive and the Program for Sewage Collection and Treatment and Disposal of Solid Waste (PG31). The event promoted, together with the school community of the state public network of Córrego Novo/MG (Headquarters), the presentation of a set of activities developed by the Renova Foundation related to the monitoring of water quality, preservation of springs and tributaries of the Doce river, and also actions in the area of basic sanitation. Finally, a highlight for the accountability forum “Results” with residents of Santana do Paraiso/MG, to present activities developed and planned by the Social Dialogue and Social Protection Program PG05 team.

In Mariana, continuity was given to face-to-face visits and work groups in Paracatu de Baixo to discuss collective resettlement, inspection, monitoring of the status and progress of works with the participation of the Committee of the Affected. Holding of the “Reencounter” in the Bento Rodrigues community, an action carried out by the Renova Foundation with the objective of promoting social interaction between a small group of residents who will be neighbors in Novo Bento.
"In the Mid Doce River
, a meeting was held to present the Municipal Plan for Reparation in Social Protection and formation of the Municipal Committee for the Evaluation of the Social Protection Program (COMAPPS), in Aimorés/MG. Also in the territory, workshops were held to present the Doce Alive Project to students from the Professora Martins Godoy Municipal School in the Serraria district - Periquito/MG. The workshop was attended by 66 students from the 1st to the 4th year of Elementary School."
In the territory of Espírito Santo, a meeting was held with the directors and stallholders of the Association of Merchants of Povoação (Linhares/ES), to update alignments and referrals regarding the Community Fair. Also in the territory, a meeting was held to present the Renova Foundation's environmental reparation actions to residents of the Itapina community (Colatina/ES) and a meeting with residents of the Lagoa do Oleo and Fazenda do Batista communities (Marilândia/ES), to present the Renova Foundation's socioeconomic programs.

Customer service channels

Continuity of the reception work and clarification of doubts in the Information and Service Centers; monitoring, by ISCs attendants, of manifestations registered in all ISCs units that are pending intermediate or final responses.
Discussion and survey of guidelines to be sent at the request of the Renova Foundation Communication team for the preparation of the 2nd Edition of the Newsletter Mural.

Quarterly schedule of the Mobile ISCs referring to the territories of Calha do Rio Doce, Médio Rio Doce and Espírito Santo, with the aim of subsidizing the actions to be carried out in the last quarter of 2022.
Survey and qualification of information on the history of demonstrations by affected people of different categories, who have difficulties accessing the indemnity right via Agile Flow.

Throughout October, 16 Mobile ISCs were held: in the communities of Patrimônio and Biboca (São José do Goiabal/MG) on 10/05; communities of Messias Gomes and Firma Araújo (São José do Goiabal/MG) on 10/06; at the Liberdade Settlement (Periquito/MG) on 10/08; community of Ipabinha (Santana do Paraíso/MG) on 10/25, 10/26 and 10/27; in the community of Baguari (Governador Valadares/MG) on 10/27; in the communities of Regência (Linhares/ES) on 10/04 and 10/18; Povoação (Linhares/ES) on 10/06 and 10/19; and Bebedouro (Linhares/ES) on 10/13; in the communities Maria Ortiz (Colatina/ES) on 10/26 and Itapina (Colatinha/ES) on 10/27; and in Mascarenhas (Baixo Guandu/ES) on 10/25; Barra do Riacho community (Aracruz/ES) on 10/27. During the actions carried out, several publics from the communities and neighboring regions were assisted, these actions included reception, registration of claims and clarification of doubts related to the reparation process, fulfilling the purpose of being the image and physical presence of the Renova Foundation in the territory.

Ombudsman's Office

There were no relevant facts this month.

Communication

[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of a pill about the dissemination of the final result of the second edition of the Doce Public Notice.
[Support for PG035 Information for the Population] Audio production (Moment of Reparation) about the open call for researchers, students and technicians to register their studies, related to the Fundao dam collapse, in the second cycle of Knowledge of the Agenda.
[Foz do Rio Doce] Production of an article for the ISC's newsletter mural in Linhares about what restitution is.
[Support for PG018 Economic Development and Diversification] Production of an article for the ISC's newsletter mural
in Linhares about the partnership with Instituto Imaflora to support small and medium-sized cocoa producers.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for the ISC's newsletter mural
in Linhares on how to proceed in case of need to change an attorney in the Simplified Indemnity System.
[Support for PG019 Micro and Small Business Recovery Program] Production of an article for the ISC's newsletter mural
in Linhares on the creation of community banks in Regência and Povoação.
[Support for PG020 Stimulus to Local Contracting] Production of an article for the ISC's newsletter mural
in Linhares on the Recoloca Rio Doce platform.
[Foz do Rio Doce] Production of an article for the ISC's newsletter mural in Linhares about the difference between the user's and the attorney's portals.
[Support for PG035 Information for the Population] Audio production, to be broadcast by whatsapp, about the Knowledge of the Agenda project, from the Technical Information Center (TIC).
[Support for PG019 Micro and Small Business Recovery Program] Audio production, to be broadcast by Whatsapp, about the project to support small and medium cocoa producers.
[Support for PG026 Recovery of Permanent Preservation Areas PPA] Production of material for the Newsletter "results" of Aimorés explaining the forest restoration program and specific actions in the city.
[Support for PG027 Restoration of Springs] Production of material for the Newsletter "results" of Aimorés explaining the spring recovery program and specific actions in the city.
[Support for PG017 Resumption of Agricultural Activities] Production of material for the Newsletter "results" of Aimorés explaining the program for resuming agricultural activities and specific actions in the city.
[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of material for the Newsletter ""results"" of Aimorés explaining the Tourism, Culture, Sports and Recreation
program and specific actions in the city.
[Support to Economy and Innovation] Production of material for the newsletter “Results” de Aimorés explaining the area of Economy and Innovation and specific actions in the city.
[Support for PG017 Resumption of Agricultural Activities] Production of material for the Newsletter "results" of Itueta explaining the program for resuming agricultural activities and specific actions in the city.
[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of material for the Newsletter ""results"" of Itueta explaining the Tourism, Culture, Sports and Recreation
program and specific actions in the city.
[Support for PG005 Social Protection Program] Production of material for the Newsletter "results" of Itueta explaining the Social Protection program and specific actions in the city.
[Support to Economy and Innovation] Production of material for the Newsletter "results" de Itueta explaining the area of Economy and Innovation and specific actions in the city.
[Support for PG017 Resumption of Agricultural Activities] Production of material for the Newsletter "results" of Resplendor explaining the program for resuming agricultural activities and specific actions in the city.
[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of an article for the Newsletter ""results"" de Resplendor explaining the Tourism, Culture, Sports and Recreation
program and specific actions in the city.
[Support to Economy and Innovation] Production of material for the Newsletter "results" de Resplendor explaining about the area of Economy and Innovation and specific actions in the city.
[Lower Doce River] Production of a pill inviting the population of Aimorés to participate in the “Results” Accountability Forum.
[Lower Doce River] Pill production inviting the population of Itueta to participate in the “Results” Accountability Forum.
[Lower Doce River] Production of a pill inviting the population of Resplendor to participate in the “Results” Accountability Forum.
[Lower Doce River] Production of a pill informing the population of Itueta that the Mobile ISC would be in the city meeting the demands and clearing up doubts
[Lower Doce River] Production of a pill informing the population of Vila Crenaque, in Resplendor that the Mobile ISC would be in the city meeting the demands and clearing up doubts
[Lower Doce River] Production of a radio program on the water quality of the Doce River
[Lower Doce River] Production of a radio program on the Recoloca Rio Doce platform and vacancies available in the territory
[Support for PG020 Stimulus to Local Contracting] Audio production (Moment of Reparation) on the training of residents of Povoação in industrial painting.
[Support for PG038 Doce River Basin Monitoring] Production of material for the Barra do Riacho results" Newsletter on water quality monitoring.
[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of an article for the 25th edition of ""Voz da Foz"" Newsletter about the publication of the final result of the second edition of the Doce RFP.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for the 25th edition of "Voz da Foz" Newsletter clarifying the right to receive water damage.
[Institutional Relations Support] Production of an article for the 25th edition of "Voz da Foz" Newsletter on investments in the territory of Foz do Rio Doce in the areas of infrastructure, education and basic sanitation.
[Support for PG038 Doce River Basin Monitoring
] Production of an article for the 25th edition of ""Voz da Foz"" Newsletter on the participation of residents of Barra do Riacho, in Aracruz, in monitoring the quality of water in rivers.
[Support for PG005 Social Protection Program] Production of an article for the 25th edition of "Voz da Foz" Newsletter on the functioning of the Social Protection Program.
[Support for PG018 Economic Development and Diversification] Production of an article for the 25th edition of "Voz da Foz" Newsletter on the project to encourage small and medium-sized cocoa producers in Linhares.
[Support for PG010 Recovery of All Other Impacted Communities and Infrastructure] Production of an article for the 24th edition of Terra da Gente Newspaper about the financial transfer made to the Municipality of Barra Longa for the conclusion of public works.
[Support for PG010 Recovery of All Other Impacted Communities and Infrastructure] Production of an article for the 24th edition of the Terra da Gente Newspaper about the progress of works at the Barra Longa Exhibition Park.
[Support for PG025 Environmental Recovery Area 1] Production of an article for the 24th edition of Terra da Gente Newspaper about one of the forest restoration actions in the Upper Doce River territory: monitoring via drone.
[Support for PG012 Historical, Cultural and Artistic Memory] Production of an article for the 24th edition of Terra da Gente Newspaper about guitar and singing lessons in Barra Longa, Rio Doce and Santa Cruz do Escalvado.
[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of an article for the 24th edition of Terra da Gente Newspaper about the second edition of the Doce RFP.
[Support for PG020 Stimulus to Local Contracting] Production of material for the radio program on the balance of the Entrepreneurship and Citizenship Action in Rio Doce.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for the radio program on indemnities.
[Upper Doce River] Production of material for the radio program on the Renova Foundation's relationship channels in Barra Longa, Rio Doce and Santa Cruz do Escalvado.
[Support PG012 Historical, Cultural and Artistic Memory] Production of material for the radio program about the lectures on heritage education in Santa Cruz do Escalvado.
[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of an article for the radio program about the results of projects approved in the second edition of the Doce RFP.
[Support for PG006 Ombudsman Pillar] Production of material for the radio program about the ombudsman.
[Support for PG013 Tourism, Culture, Sports and Recreation
] Adaptation of the Doce RFP partner's manual with the new guidelines of the second edition."
[Mariana] Production of a pill to promote Renova's customer service channels
[Support for PG025 Environmental Recovery Area 1] Production of invitation pill for vimver renaturalize
[Support for PG010 Recovery of All Other Impacted Communities and Infrastructure] Production of an article for the ISC's newsletter mural
on the progress of the works at the Barra Longa Exhibition Park.
[Support for PG010 Recovery of All Other Impacted Communities and Infrastructure] Production of an article for the ISC's newsletter mural
on the reconstruction of bridges in Barra Longa.
[Support for PG020 Stimulus to Local Contracting] Production of an article for the CIA's newsletter board about job opportunities in the region.
[Upper Doce River] Production of an article for the ISC's newsletter mural about the features of the user portal.
[Support for PG001 Survey and Registration of Impacted People] Production of an article for the ISC's newsletter mural
on the registration of people affected by the rupture.
[Support for PG015 Incentive to Innovation] Publication of an article in the 3rd edition of Vozes do Território on the Community Bank of Baixa Verde.
[Doce River Channel] Publication of an article in the 3rd edition of “Vozes do Território sobre o Projetar” - Project Exhibition held in Ipatinga.
[Support for PG013 Tourism, Culture, Sports and Recreation
] Publication of an article in the 3rd edition of “Vozes do Território” about the craft project in Revés do Belém supported by the Doce RFP.
[Support for PG013 Tourism, Culture, Sports and Recreation
] Publication of an article in the 3rd edition of “Vozes do Território” on the activities of the Local Productive Arrangement of Marliéria.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Publication of an article in the 3rd edition of Vozes do Território Newsletter on the extended deadline for joining the Simplified Indemnity System.
[Support for PG020 Stimulus to Local Contracting] Publication of an article in the 3rd edition of Vozes do Território on Recoloca Rio Doce.
[Support for PG013 Tourism, Culture, Sports and Recreation
] Creation and announcement of a program about the Iron Biker in Mariana
[Support for PG013 Tourism, Culture, Sports and Recreation
] Creation and announcement of a program about the holding of the Folias de Reis in Mariana and video recording
[Support for PG020 Stimulus to Local Contracting] Creation of a poster for the JM of the Mariana ISC on the courses available at Recoloca Rio Doce
[Support for PG020 Stimulus to Local Contracting] Creation of a poster for the JM of the Mariana ISC on available vacancies in Mariana
[Support for PG013 Tourism, Culture, Sports and Recreation
] Creation of a poster for the ISC of Mariana on the 12th International Clowns Event
[Mariana] Creation of a poster for the JM of Mariana's ISC on the booster dose of the COVID vaccine
[Support for PG012 Historical, Cultural and Artistic Memory] Creation of a sheet for the JM of the ISC of Mariana on open registrations for the Paracatu Choir
[Support for PG010 Recovery of All Other Impacted Communities and Infrastructure] Creation of a poster for the JM of the Mariana’s ISC on the works in Ponte do Gama
[Mariana] Creation of a poster advertising Renova's customer service channels
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Creation of a poster for the ISC of Mariana on the dissemination of the results of those selected for the 2nd Doce RFP"
[Support for PG020 Stimulus to Local Contracting] Creation of a poster for the JM of the Mariana ISC on the announcement of available vacancies at Recoloca Rio Doce
[Support for PG034 Environmental Emergency Preparedness Program] Creation of a poster for the JM of the Mariana ISC on emergency preparedness courses
[Support for PG010 Recovery of All Other Impacted Communities and Infrastructure] Creation of a poster for the JM of Mariana's ISC on changes in traffic in Santa Rita Durão
[Mariana] Creation of a poster for the JM of the ISC of Mariana on the importance of this biome for Brazil
[Support for PG002 Compensation and Indemnity of Impacted Parties] Creation of a poster for the JM of the Mariana ISC on doubts about indemnities in Mariana
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Article for the 22nd edition of Voice of the Community on the move of families to collective resettlements
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Material for the 22nd edition of Voice of the Community on essential services in public spaces in the Bento Rodrigues resettlement
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Material for the 22nd edition of Voice of the Community on Reencounter, events organized with the resettlement neighbors
[Mariana] Article for the 22nd edition of Voice of the Community on the booster dose of the COVID vaccine
[Support for PG010 Recovery of All Other Impacted Communities and Infrastructure] Material for the 22nd edition of Voice of the Community about works in Ponte do Gama
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Material for the 22nd edition of the Voice of the Community on Iron Biker in Mariana"
[Support for PG008 Reconstruction of Villages] Material for the 22nd edition of Voice of the Community on the common view of the Serra do Caraça from the two resettlements
[Support for PG012 Historical, Cultural and Artistic Memory] Material for the 22nd edition of Voice of the Community on the enrollment for the Paracatu choir, Sing With Me
[Support for PG020 Stimulus to Local Contracting] Material for the 22nd edition of Voz da Comunidade about filming and beauty salon services offered by those affected
[Support for PG035 Information for the Population] Disclosure on Renova's social media about the registration for the presentation of works in Knowledge on the Agenda
[Support PG007 Animal Assistance Program] Production of a pill about a humanized riding course in Mariana
[Doce River Channel] Production of a WhatsApp pill inviting those affected of Fernandes Tourinho to the “Results” Forum on 09/22.
[Doce River Channel] Production of a WhatsApp pill inviting people affected from Ipaba to the “Results” Forum on 09/15.
[Doce River Channel] Production of a WhatsApp pill inviting people affected from Bom Jesus do Galho to the “Results” Forum on 09/29.
[Doce River Channel] Audio production (Moment of Reparation) about the commercialization of the third crop of Bean Project, in Rio Casca.
[Support for PG015 Incentive to Innovation] Audio production (Moment of Reparation) about the opening of the Community Bank in Baixa Verde.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing how the change of attorney in the Simplified Indemnity System works.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill with information on how the deadlines are after the suspension of the Attorney’s Portal.
[Support for PG001 Survey and Registration of the Affected Population] Production of a WhatsApp pill with guidelines on the registration of those affected.
[Support for PG018 Economic Development and Diversification] Audio production (Moment of Reparation) presenting what the Economic Development and Diversification Program is and the actions underway in Foz do Rio Doce.
[Foz do Rio Doce] Production of a sound car spot, publicizing the return of the mobile Information and Service Center (ISC) actions in Regência.
[Foz do Rio Doce] Production of a sound car spot, publicizing the return of the mobile Information and Service Center (ISC) actions in Regência.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of the 50th edition of the biweekly newsletter with maps, photos and an estimated schedule for the next 30 days for the resettlement works in Paracatu de Baixo.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of the 51st edition of the biweekly newsletter with maps, photos and an estimated schedule for the next 30 days for the resettlement works in Paracatu de Baixo.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of the 43rd edition of the monthly newsletter for families in the resettlement of Paracatu de Baixo, with content and photos on the progress of the works, status of projects filed with the city hall, permits issued, number of visits families, among others.
[Support PG008 Reconstruction of Villages - Paracatu] Production of the 43rd edition, video version of the newsletter on the Resettlement of Paracatu de Baixo, with headlines for the main issues.
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of the 43rd edition of the Bento Rodrigues newsletter, digital version, with information on the resettlement process of Bento Rodrigues for the families of the community.
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of the 43rd edition of the Bento Rodrigues newsletter, video version, with information about the Bento Rodrigues resettlement process for the families in the community.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of a WhatsApp pill in response to resettlement constraints, on Cerrado Day
[Press] Recoloca Rio Doce has job openings for Linhares, Colatina and Baixo Guandu.
[Press] Recoloca Rio Doce has 88 job openings for Steel Valley, Rio Doce and Mucuri​ regions.
[Press] Partnerships with settlements encourage fruit growing in Tumiritinga, Periquito and GV​.
[Press] Recoloca Rio Doce platform has 265 job openings for Mariana and region.
[Press] Platform Recoloca Rio Doce opens up job opportunities in Linhares, Colatina and Baixo Guandu. ​
[Press] Recoloca Rio Doce offers 270 job opportunities in Mariana and region. ​
[Press] Platform Recoloca Rio Doce opens up job opportunities in Linhares, Colatina and Baixo Guandu.​
[Press] Doce RFP has 61 projects approved in ES​.
[Press] Recoloca Rio Doce Platform has more than 500 job openings for Mariana and region.
[Press] Recoloca Rio Doce has 76 job opportunities in Aracruz, Baixo Guandu, Colatina and Linhares.
[Press] Recoloca Rio Doce has 92 job openings for Valadares, Ipatinga and Resplendor​.
[Press] Recoloca Rio Doce has 101 job openings for cities in the East of Minas​.
[Press] Doce RFP has 202 projects approved in Minas Gerais​.
[Press] Recoloca Rio Doce has 191 job openings for Steel Valley, Rio Doce and Mucuri regions.

Customer service channels

Continuity of the reception work and clarification of doubts in the Information and Service Centers; monitoring, by ISCs attendants, of manifestations registered in all ISCs units that are pending intermediate or final responses.
Participation of ISCs agents in training for qualification and improvement of care on the reparation and compensation process: Meeting to pass on information and clarifications on the revalidation of the AFE (09/09); Meeting to pass on information about the New Judicial Decision (30/09).
Execution and monitoring of the Action Plan, to deal with and resolve pending manifestations of final/intermediate responses on the subject “Renova Foundation”, sub-topic “documents” and sub-topic “Updating personal information”.
Discussion and survey of guidelines to be sent at the request of the Communication team of the Renova Foundation for the preparation of the 2nd Edition of Newsletter Mural.
In September, three Mobile ISCs were held: Itueta (MG) on 09/14; Vila Crenaque/Resplendor (MG) on 09/15; and Revés do Belém (Bom Jesus do Galho/MG) on the 27th and 28th of September, serving different audiences in the local communities. The actions included reception, registration of claims and clarification of doubts related to the repair process.
Quarterly Planning of Mobile ISCs for the territories of Doce River Channel and Mid Doce River, in order to subsidize the actions to be carried out in the next quarter of the year 2022.

Dialogue

In Mariana, face-to-face visits and work groups in Paracatu de Baixo continued to discuss collective resettlement, inspection, monitoring of the status and progress of the works with the participation of the Affected Committees. In Ponte do Gama, a collective agenda was held at the community center to present the project to repair the community's water supply.
In Doce River Channel, a collective dialogue was held with rural producers participating in the Bean Project in Rio Casca (MG), to evaluate the production and marketing process of the 2022 crop. Highlight for the Accountability Forums held in the territory: in Ipaba with the presence of a representative of the Social Protection Program (PG05) and Program for the Resumption of Agricultural Activities (PG17); in Fernandes Tourinho to present the actions of the Social Protection Program (PG05) and the actions of dissemination and monitoring of the Simplified Indemnity System (SIS).
In Mid Doce River, highlight was the holding of 5 Accountability Forums to present the actions of different Renova Foundation Programs aimed at reparation and compensation, in the municipalities of Governador Valadares (MG), Itueta (MG), Aimorés (MG) , Resplendor (MG) and Belo Oriente (MG). Also in the territory, collective dialogue meetings were held with professional fishermen from Aimorés and with a group from the Community Association of Fishermen of Barra do Manhuaçu (ACOBAMA) to clarify doubts related to the Program for the Resumption of Aquaculture and Fishing Activities (PG16).
Also in Espírito Santo, the highlight was the presentation of the 1st Workshop of the Renova Foundation's Biodiversity Project to elementary school students in Colatina, Linhares and Baixo Guandu. On the occasion, the Action Plan for the Conservation of Terrestrial Biodiversity of the Doce River (PABT) and the Action Plan for the Recovery and Conservation of the Aquatic Fauna of the Doce River Basin (PABA) were highlighted. The project is a pilot project and takes place in several locations in Espírito Santo, being divided into three workshops and a technical visit.

Ombudsman's Office

There were no relevant facts this month.

Communication

"[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a radio program, Moment of Reparation
, informing about the postponement of the announcement of pre-selected projects in the 2nd Doce RFP
."
"[Support for PG005 Social Protection Program] Production of a radio program, Moment of Reparation
, about and delivery of two vehicles to support the actions of the Department of Social Action of the municipality of Linhares."
[Support for PG025 Environmental Recovery Area 1] Production and installation of 2 signs to identify air treatment stations.
"[Support PG013 Tourism, Culture, Sports and Recreation
] Post of video 2 about adventure tourism in Mariana."
[Support for PG031 Sewage Collection and Treatment and Designation of Solid Waste] Production of a radio program about solid waste collection and disposal projects developed in Calha.
[Support for PG005 Social Protection Program] Production of a radio program on the signing of the terms of Technical and Financial Cooperation in the municipalities of Rio Casca and Pingo-D'Água.
[Support for PG002Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill with clarifications on the list of the Ministry of Agriculture, Livestock and Water Supply (Mapa).
[Support for PG001 Survey and Registration of the Affected Population] Production of a WhatsApp pill with clarifications on registration for residents of Belo Oriente.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for the radio program on the payment of AFE to fishermen and subsistence farmers.
[Support for PG020 Stimulus to Local Contracting] Production of a WhatsApp pill on the Scaffolding Assembler course for residents of Santana do Paraíso and region, carried out in partnership with Senai.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for the radio program on the official information channels of the Renova Foundation.
[Support PG034 Environmental Emergency Preparedness Program] Creation and production of stickers for Safe School's lockers.
[Support for PG015 Incentive to Innovation] Publicity on social networks about registrations for Mariana Labs with a focus on local development
[Support for PG012 Historical, Cultural and Artistic Memory] Publicity on social networks about the exhibitions of the Folias de Reis de Mariana
[Support for PG020 Stimulus to Local Contracting] Production of a WhatsApp pill on the Coated Electrode Welder course for residents of Ipatinga and region, carried out in partnership with Senai.
"[Support for PG020 Stimulus to Local Contracting
] Production of a WhatsApp pill on the Low Voltage Building Installer course for residents of Ipatinga and region, carried out in partnership with Senai."
[Calha do Rio Doce] Production of a WhatsApp pill inviting producers from Córrego Preto, Leonel and Rochedo, communities in Rio Casca, to an event that ends the third harvest of the Feijão Project.
"[Support PG013 Tourism, Culture, Sports and Recreation
] Audio production (Moment of Reparation) with information on the status of the Local Productive Arrangement (APL) of Marliéria."
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill with information to the residents of Naque about the Claimant's Portal, a new platform for accessing the Simplified Indemnity System.
[Support for PG001 Survey and Registration of the Affected Population] Production of a WhatsApp pill with general information about the registration of those affected.
[Support for PG001 Survey and Registration of the Affected Population] Production of a WhatsApp pill informing that the Renova Foundation is registering those affected.
[Support for PG001 Survey and Registration of the Affected Population] Production of a WhatsApp pill informing that the Renova Foundation is carrying out the registration of those affected in Cachoeira Escura, district of Belo Oriente.
[Support for PG001 Survey and Registration of the Affected Population] Audio production (Moment of Reparation) with information about the registration that the Renova Foundation is carrying out with those affected.
"[Support for PG020 Stimulus to Local Contracting
] Production of a WhatsApp pill informing employment opportunities for Barra Longa and Rio Doce, via the Recoloca Rio Doce platform."
"[Support for PG020 Stimulus to Local Contracting
] Production of a WhatsApp pill informing employment opportunities for the resettlement works, via the Recoloca Rio Doce platform."
[Support for PG008 Reconstruction of Villages - Paracatu] Production of a WhatsApp pill in compliance with resettlement conditions, on Industrial Pollution Control Day, celebrated on August 14th.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of the 48th edition of the biweekly newsletter with maps, photos and an expected schedule for the next 30 days for the resettlement works in Paracatu de Baixo.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of the 49th edition of the biweekly newsletter with maps, photos and an estimated schedule for the next 30 days for the resettlement works in Paracatu de Baixo.
[Support for PG010 Recovery of All Other Impacted Communities and Infrastructure] Production of material for the Our Land newsletter on the progress of works at the Barra Longa Exhibition Park.
[Institutional Relations Support] Production of an article for the Our Land newsletter on the meaning of renegotiation.
[Support for PG023 Tailings Management] Production of an article for the Our Land newsletter on air quality in the Upper Doce River territory.
"[Support for PG009 Recovery of the Risoleta Neves HPP Reservoir] Production of an article for the Our Land
newsletter on the cooperation agreement with Samarco in relation to Candonga."
"[Alto Rio Doce] Production of an article for the Our Land
newsletter about the conclusion of the pilot project for the Healthy Backyards project."
"[Support for PG020 Stimulating Local Hiring] Production of material for the Our Land
newsletter about the Recoloca Rio Doce platform."
[Support for PG020 Stimulus to Local Contracting] Production of a pill, publicizing the opening of registrations for courses offered by Senai Linhares in partnership with the Renova Foundation.
[Calha do Rio Doce] Production of a WhatsApp pill inviting residents of Baixa Verde, Dionisio community, to Mobile ISC on 08/31.
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Publication of the 3rd video on tourism focused on gastronomy and tourist attractions in social media for cyclists, travelers and entrepreneurs in Mariana."
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of a pill, disclosing the deadline for proponents to file resources in relation to the partial announcement of the results of the Doce RFP."
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production and dissemination of material on payment of AFE for fishermen and subsistence farmers compensated by the Simplified Indemnity System.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production and dissemination of material on the revision of the list of fishermen of the Ministry of Agriculture, Livestock and Water Supply (Mapa).
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production and dissemination of material on updating the dates of the stages of the second edition of the Doce RFP
."
"[Support for PG038 Monitoring of the Doce River Basin
] Production and dissemination of material on participatory water monitoring carried out with residents of Barra do Riacho (Aracruz)."
"[Support for PG038 Monitoring of the Doce River Basin
] Production and dissemination of material on the Water Newsletter and the Monitoring Doce River Portal as channels for the affected population to follow the results of water quality monitoring in the Doce River Basin
."
[Support for PG005 Social Protection Program] Production and dissemination of material on the delivery of two pickup trucks to the Municipality of Linhares to support social assistance actions with those affected.
"[Support for PG026 Recovery of Permanent Preservation Areas APP] Production of material in the “Results” newsletter
on Forest Restoration in Baixo Guandu"
"[Support for PG027 Recovery of Springs] Production of material in the ""results""
newsletter
on Recovery of Springs in Baixo Guandu"
"[Support for PG038 Monitoring the Doce River Basin
] Production of an article in the ""results""
newsletter
on river monitoring and water quality results in Baixo Guandu"
[Foz do Rio Doce] Production of an article, for the 24th edition of "Voz da Foz” newspaper, about what was affected by the reparation process.
"[Support for PG038 Monitoring the Doce River Basin
] Production of an article, for the 24th edition of ""Voz da Foz” newspaper, on Renova's and public authorities' responsibilities with regard to monitoring and water supply."
"[Support for PG018 Economic Development and Diversification] Production of an article, for the 24th edition of Voz da Foz newspaper
, on the approval of the creation of community banks in Regência and Povoação."
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of an article for the 24th edition of Voz da Foz newspaper
about the return, after two years, due to the pandemic, of the traditional Caboclo Bernardo Celebration, in Regência."
[Lower Doce River] Production of a flyer informing that the ISC in Colatina has reopened, but at a new address. The material provides tips on how to get to the new location.
[Support PG005 Social Protection Program] Audio production, for sharing via whatsapp, about the actions of the Social Protection Program that are being developed with communities on the coast of Aracruz.
"[Support for PG038 Monitoring of the Doce River Basin
] Audio production, for sharing via whatsapp, about the monitoring of water and sediment quality that is carried out throughout the entire Doce river basin."
"[Foz do Rio Doce] Video production, for sharing via whatsapp, with the highlights of the 24th edition of Voz da Foz newspaper
"
"[Support for PG038 Monitoring of the Doce River Basin
] Production of material, for the radio program Moment of Reparation
, about the five years of the water quality monitoring program (PMQQS)"
"[Support for PG020 Stimulus to Local Contracting
] Production of a story for the radio program Moment of Reparation
, about the launch of the +Management Program in ES, aimed at entrepreneurs in the municipalities impacted by the Fundão dam failure."
"[Support for PG038 Monitoring of the Doce River Basin
] Production of an article, for the radio program Moment of Reparation
, about the participatory water monitoring that is taking place with the residents of Barra do Riacho (Aracruz)."
"[Support for PG018 Economic Development and Diversification] Production of a story for the radio program Moment of Reparation
, about the black pepper processing industry installed in the Zumbi dos Palmares settlement, in São Mateus."
"[Support for PG002 Compensation and Indemnity of the Impacted Parties
] Production of an article for the ISC's
newsletter mural
in Colatina on how the payment of the AFE for fishermen and subsistence farmers in the SIS was."
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of an article for the ISC's newsletter mural in Colatina about the result of the 2nd edition of the Doce RFP."
"[Support for Economy and Innovation] Production of an article for the ISC's
newsletter mural
in Colatina about Recoloca Rio Doce."
"[Support for PG005 Social Protection Program] Production of an article for the ISC's
newsletter mural
in Colatina about the workshops held by the Social Protection program."
"[Support for PG002 Compensation and Indemnity of the Impacted Parties
] Production of an article for the ISC's
Colatina wall newspaper on the analysis of the registration of fishermen based on the list issued by MAPA."
[Support for PG031 Sewage Collection and Treatment and Designation of Solid Waste] Production of an article for the ISC newsletter mural in Colatina about the inauguration of ETE Barbados.
"[Support to Economy and Innovation] Production of an article for the ISC's
newsletter mural
in Baixo Guandu about the registration to participate in a professional training course offered in partnership with Senai."
"[Support for PG001 Survey and Registration of the Affected Population] Production of an article for the ISC's
newsletter mural
in Baixo Guandu about the process of new registrations that is taking place in the city, informing that the company Sineria is responsible for the registration."
"[Support to Economy and Innovation] Production of an article for the ISC's
newsletter mural
in Baixo Guandu inviting the population to participate in the entrepreneurship and citizenship action."
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of an article for the ISC's
newsletter mural
in Baixo Guandu about the result of the 2nd edition of the Doce RFP."
"[Support for PG002 Compensation and Indemnity of the Impacted Parties
] Production of an article for the ISC's
newsletter mural
in Baixo Guandu on the analysis of the registration of fishermen based on the list issued by MAPA."
"[Support to Economy and Innovation] Production of an article for the ISC's
newsletter mural
in Baixo Guandu about Recoloca Rio Doce."
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of an article for the Aimorés ISC’s newsletter mural
on the result of the 2nd edition of the Doce RFP."
"[Support for PG002 Compensation and Indemnity of the Impacted Parties
] Production of an article for the ISC's
newsletter mural
in Aimorés on the analysis of the registration of fishermen based on the list issued by MAPA."
"[Support to Economy and Innovation] Production of an article for the ISC's
newsletter mural
in Aimorés about Recoloca Rio Doce."
"[Lower Doce River] Production of an article for the ISC's
newsletter mural
in Aimorés about the new transparency portal."
"[Support for PG001 Survey and Registration of Impacted Persons] Production of an article for the Aimorés ISC's
newsletter mural
about the process of new registrations that is taking place in the city, informing that the company Sineria is responsible for the registration."
"[Support to UST] Production of an article for the ISC's
newsletter mural
in Aimorés about the notice of adhesion of rural producers to restore their properties."
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of an article for the ISC's
newsletter mural
in Resplendor about the result of the 2nd edition of the Doce RFP."
"[Support for PG002 Compensation and Indemnity of the Impacted Parties
] Production of an article for the ISC's
newsletter mural
in Resplendor on how the payment of the AFE for fishermen and subsistence farmers in the SIS."
"[Support to Economy and Innovation] Production of an article for the ISC's
newsletter mural
in Resplendor about Recoloca Rio Doce."
"[Support for PG002 Compensation and Indemnity of the Impacted Parties
] Production of an article for the ISC's
newsletter mural
in Resplendor on the analysis of the registration of fishermen based on the list issued by MAPA."
"[Lower Doce River] Production of an article for the ISC's
newsletter mural
in Resplendor about the new transparency portal."
"[Support to UST] Production of an article for the ISC's
newsletter mural
in Resplendor about the call for adhesion of rural producers to restore their properties."
[Support for the Economy and Innovation] Production of a pill to publicize the business roundtable that takes place in Colatina at the end of the supplier development program
[Support for Economy and Innovation] Production of e-mail marketing to invite and publicize the complete schedule of the business roundtables that will take place in Colatina at the end of the supplier development program
[Support for the Economy and Innovation] Production of a pill to disseminate to the population of Baixo Guandu the inscriptions to participate in the professional training courses offered in partnership with Senai.
[Support to Economy and Innovation] Production of a pill to publicize registrations to participate in professional courses offered in partnership with Senai to the population of Aimorés.
[Support to Economy and Innovation] Production of a pill to publicize registrations to participate in professional courses offered in partnership with Senai to the population of Itueta.
[Support to Economy and Innovation] Production of a pill to publicize registrations to participate in professional courses offered in partnership with Senai to the population of Resplendor.
[Mariana] Production of a WhatsApp pill for Mariana on the customer service channels for those affected to ask questions about the Simplified Indemnity System.
"[Calha do Rio Doce] Production of an article for the 2nd edition of Vozes do Território, Calha's newsletter
, on repair actions beyond the payment of indemnities."
"[Support for PG031 Sewage Collection and Treatment and Designation of Solid Waste] Production of material for the 2nd edition of Vozes do Território, Calha newsletter
, on sewer system installation carried out in the territory."
"[Institutional Relations Support] Production of material for the 2nd edition of Vozes do Território, Calha's newsletter
, on the paving of the LMG-760, a work carried out with resources from the Integrated Agenda."
"[Support for PG033 Education Program for the Revitalization of Doce River] Production of material for the 2nd edition of Vozes do Território, Calha's newsletter
, about the project ""Orla, o contorno da vida"", carried out by young people from Ipaba."
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of material for the 2nd edition of Vozes do Território, Calha newsletter
, the result of the Doce RFP."
"[Support for PG001 Survey and Registration of the Affected Population] Production of material for the 2nd edition of Vozes do Território, Calha's newsletter
, on the registration of those affected."
"[Calha do Rio Doce] Production of an article for the 2nd edition of Vozes do Território, Calha's newsletter
, about the communication group that helped define the edition's guidelines."
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of a pill on the extension of the deadline for submitting funds in the case of projects not approved and, also, changing the date for the disclosure of the final result."
"[Support for PG020 Stimulus to Local Contracting
] Audio production, for sharing via whatsapp, about registration for courses offered in partnership with Senai Linhares (welder and snacks)."
"[Foz do Rio Doce] Audio production, for sharing via whatsapp, about the highlights of the 24th edition of Voz da Foz newspaper
and the email address in case people want to receive a copy at home."
[Support to Economy and Innovation] Production of a radio program about the end of the second cycle of the Supplier Development Program in Espírito Santo and the project results.
"[Support for PG038 Monitoring the Doce River Basin
] Production of a radio program about the three years of the Doce Alive project and testimonials from teachers who have already received the project in their schools"
[Support to Economy and Innovation] Production of a radio program inviting the population of Baixo Guandu to participate in the entrepreneurship and citizenship action that would take place in the city center on August 20th
[Support to Economy and Innovation] Production of a radio program about registration for vocational courses available to the population of Baixo Guandu, Resplendor and Itueta
[Support PG005 Social Protection Program] Production of a radio program about the functioning of the social protection program and who can participate
[Support PG036 National and International Communication] Production of a radio program on how university students or technical professionals can submit studies on disruption to the Knowledge of the Agenda program
[Support to Economy and Innovation] Production of a radio program about registration for professional courses available to the population of Aimorés
[Calha do Rio Doce] Production of a whatsapp pill announcing the project exhibition "Projetar: inspiring people, connecting networks", held in Ipatinga, on 08/20.
[Calha do Rio Doce] Production of a whatsapp pill inviting people to sign up for the project exhibition "Projetar: inspiring people, connecting networks", held in Ipatinga, on 08/20.
[Calha do Rio Doce] Production of whatsapp pill informing that the deadline for registration in the project exhibition "Projetar: inspiring people, connecting networks", held in Ipatinga, on 08/20.
[Calha do Rio Doce] Production of a whatsapp pill inviting observers to the project exhibition "Projetar: inspiring people, connecting networks", held in Ipatinga, on 08/20. The material was also used for email marketing.
[Calha do Rio Doce] Video production highlighting three projects developed by community leaders from the Calha territory to be shown at the project show “Projetar: encouraging people, connecting networks" and posted on social networks.
[Baixo Rio Doce] Production of an article for the 2nd edition of Repara Cidadão, a community newspaper in Baixo, about reparation actions beyond the payment of indemnities.
[Support for PG014 Support for Physical and Mental Health of the Impacted Population] Production of an article for the 2nd edition of Repara Cidadão, a community newspaper in Baixo, about the actions of the health program in the region.
[Support for PG026 Recovery of Permanent Preservation Areas APP] Production of an article for the 2nd edition of Repara Cidadão, a community newspaper in Baixo, about forest restoration and how it helps in the recovery of the Doce River.
[Support for PG027 Recovery of Springs] Production of an article for the 2nd edition of Repara Cidadão, a community newspaper in Baixo, about recovery of springs and how this helps in the recovery of the Doce River.
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Production of an article for the 2nd edition of Repara Cidadão, a community newspaper in Baixo, about the second edition of the Doce RFP, highlighting that in the next edition we will publish the projects approved in each city."
[Baixo Rio Doce] Production of a word search for the 2nd edition of Repara Cidadão, a community newspaper in Baixo. The words are related to the repair and what people read throughout the newsletter.
[Support for PG010 Recovery of All Other Impacted Communities and Infrastructure] Production of a radio program on the renovations and reconstructions of bridges in Barra Longa.
[Support PG002 Compensation and Indemnity of Impacted Parties] Production of a radio program on Emergency Financial Aid for fishermen and subsistence farmers.
[Support for PG011 Recovery of Schools and Reintegration of the School Community] Production of a radio program about the Partiu Férias project, carried out with the children of Barra Longa.
[Alto Rio Doce] Production of a radio program on the official relationship channels of Fundação Renova.
"[Support for PG020 Stimulus to Local Contracting
] Production of a radio program on the Recoloca Rio Doce platform."
[Support for PG001 Survey and Registration of the Affected Population] Production of a radio program about the registration made by the Synergia team.
[Support for PG033 Education Program for Revitalization of the Doce River] Production of a radio program about the culmination stage of the Youth Leadership projects in Upper Doce River.
[Support for PG020 Stimulating Local Hiring] Production of a radio program on the Entrepreneurship and Citizenship Action, held in Rio Doce.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of a monthly newsletter for families in the Paracatu de Baixo resettlement, with content and photos on the progress of the works, status of projects filed with the city hall, permits issued, number of visits to families, between others.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of the video version of the Report on the Resettlement of Paracatu de Baixo, with calls for the main issues.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of a one-minute video about the resettlement of Paracatu de Baixo with the main advances of the works.
[Support for PG008 Reconstruction of Villages - Paracatu] Production and installation of a billboard to publicize the means of monitoring the works for the resettlement of Paracatu de Baixo - virtual tour - to society.
[Support for PG008 Reconstruction of Villages - Paracatu] Production and installation of a billboard to publicize means of monitoring the works of the resettlement of Paracatu de Baixo - status with the progress of resettlement - for affected families and society.
[Support for PG011 Recovery of Schools and Reintegration of the School Community] Publicity on Renova's social media about Partiu Férias, an initiative that proposes activities to maintain the bonds of students from schools affected during the holidays
[Support for PG008 Reconstruction of Villages - Paracatu] Production and installation of a table (Totem) with a map of the location of goods for collective use and a tent in the resettlement of Paracatu de Baixo, as a point of support for affected families and visitors.
[Support for PG035 Information for the Population] Publicity on Renova's social media about Knowledge of the Agenda, an initiative to disseminate scientific works on the collapse and reparation
[Support PG035 Information for the Population] Creation of mkt email about TIC, site for hosting materials about the collapse and reparation
[Support for PG035 Information for the Population] Creation of a folder on the TIC, a site for hosting materials about the collapse and reparation
[Support PG035 Information for the Population] Creation of a banner about the TIC, a site for hosting materials about the collapse and reparation
[Support for PG035 Information for the Population] Creation of a poster about the TIC, a site for hosting materials about the collapse and reparation
[Mariana] Creation of pill for meeting on water supply in Ponte do Gama
[Support for PG018 Economic Development and Diversification] Radio broadcast about social contributions made in Mariana by companies with contracts above 3 million
[Mariana] Production of invitation pill for visits to construction sites in Ponte do Gama
[Support PG035 Information for the Population] Production of TIC publicity video, platform for archives on the collapse and reparation
[Support for PG020 Stimulus to Local Contracting] Radio broadcast about courses offered in partnership with Senai
"[Support for PG020 Stimulus to Local Contracting
] Radio broadcast about Recoloca Rio Doce courses"
[Support for PG010 Recovery of All Other Impacted Communities and Infrastructure] Radio broadcast about the progress of works in Ponte do Gama
[Support for PG020 Stimulus to Local Contracting] Creation of a pill on courses offered in partnership with Senai
[Support for PG010 Recovery of All Other Impacted Communities and Infrastructure] Creation of a pill on works and changes in traffic on the bridge in Santa Rita Durão
[Support for PG035 Information for the Population] Creation of a sheet for a poster at the newsletter mural of Mariana on COVID care and CIA operation
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Creation of a poster for the mural of the ISC of Mariana on a new date for the publication of the results of the Doce RFP"
"[Support for PG020 Stimulus to Local Contracting
] Creation of a poster for the mural of the ISC of Mariana on job vacancies at Recoloca Rio Doce"
[Support for PG010 Recovery of Other Impacted Communities and Infrastructures] Creation of a sheet for Mariana’s ISC mural on works and alteration of access in Ponte do Gama
"[Support for PG020 Stimulus to Local Contracting
] Creation of a sheet for the mural of the ISC of Mariana on courses offered in partnership with Senai"
[Support for PG015 Promotion of Innovation] Creation of a slide for the newsletter mural of the Mariana ISC on courses to boost business in Mariana
[Support for PG011 Recovery of Schools and Reintegration of the School Community] Creation of a sheet for the newsletter mural of Mariana's ISC about activities during the vacation period
"[Support for PG020 Stimulus to Local Contracting
] Creation of a poster for the mural of the ISC of Mariana on courses offered in partnership with Senai"
"[Support for PG020 Stimulus to Local Contracting
] Creation of a poster for the mural of the ISC of Mariana about vacancies offered by Recoloca Rio Doce"
[Support for PG012 Historical, Cultural and Artistic Memory] Creation of a slide for the newsletter mural of the Mariana ISC about activities developed at Casa dos Saberes
[Support for PG008 Reconstruction of Villages - Family Resettlement] Creation of a sheet for Mariana’s ISC mural on family resettlement deliveries
[Support for PG035 Information for the Population] Creation of a sheet for the newsletter mural of Mariana on the open call for Knowledge of the Agenda
[Support for PG011 Recovery of Schools and Reintegration of the School Community] Creation of a sheet for the ISC’s mural of Mariana on the monitoring of those responsible for the young people at the boarding points
[Support for PG012 Historical, Cultural and Artistic Memory] Creation of a slide for the newsletter mural of the Mariana ISC on videos from Folias de Reis
[Support for PG010 Recovery of All Other Impacted Communities and Infrastructure] Publication of material from the 21st edition of Voz da Comunidade about works in Ponte do Gama
"[Support for PG013 Tourism, Culture, Sports and Recreation
] Publication of the 21st edition of Voz da Comunidade about Paracatu’s Girls Football Club"
[Mariana] Disclosure of the 21st edition of Voz da Comunidade about the Mariana Cultural Center
[Support for PG018 Economic Development and Diversification] Publication of an article from the 21st edition of Voice of the Community on the participation of Minha Casa Artes e Sabores of Doce River Impulse
[Support for PG020 Stimulus to Local Contracting] Publication of the 21st edition of Voice of the Community about vacancies available at Recoloca Rio Doce
[Support for PG020 Stimulus to Local Contracting] Publication of the 21st edition of Voice of the Community on honey production by those affected
[Support for PG020 Stimulus to Local Contracting] Publication of the 21st edition of Voice of the Community on pizza production by those affected
[Mariana] Video production summary about the 21st edition of Voice of the Community
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of a monthly newsletter with information on the progress of the works and social processes of the resettlement of Bento Rodrigues.
"[Support for PG008 Reconstruction of Villages
- Bento Rodrigues] Production of a monthly video with images that demonstrate advances in the works and social processes of the resettlement of Bento Rodrigues."
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of an invitation to an event - Cinema - with the aim of engaging Bento's families for life in the new community.
"[Support for PG008 Reconstruction of Villages
- Bento Rodrigues] Production of a pill to inform about the encounters with groups of neighbors in Bento, called Reencounter in Bento - with the aim of engaging Bento's families for life in the new community."
"[Support for PG008 Reconstruction of Villages
- Bento Rodrigues] Production of a monthly newsletter in video format with information on the progress of the works and social processes of the resettlement of Bento Rodrigues."
"[Support for PG008 Reconstruction of Villages
- Bento Rodrigues] Production of a monthly newsletter in tabloid/printed format with information on the progress of the works and social processes of the resettlement of Bento Rodrigues."
Entrepreneurship action and citizenship services are offered to the population in Baixo Guandu
Senai courses in partnership with the Renova Foundation have free registration in Linhares and Baixo Guandu
Senai courses in partnership with the Renova Foundation have free registration
Documentaries record the traditional Folias de Reis in communities of Mariana and Barra Longa
Business meeting closes 2nd edition of the Supplier Development Program in Colatina
Registrations open for free professional qualification courses in Mariana
Mariana Labs_Registration open for selection of innovative businesses
Project Exhibition is promoted by the Renova Foundation in Ipatinga
Plataforma Recoloca Rio Doce has 1,115 job openings for Mariana and region
Plataforma Recoloca Rio Doce has 60 job openings for Valadares, Caratinga and Ipatinga
Plataforma Recoloca Rio Doce has 63 job openings for Valadares, Caratinga and Ipatinga
Plataforma Recoloca Rio Doce has more than 630 job vacancies for Mariana and region
Platform Recoloca Rio Doce has more than 700 job vacancies for Mariana and region
Plataforma Recoloca Rio Doce has more than 980 job vacancies for Mariana and region
Project to support cocoa producers will be launched at the Chocolate and Cocoa Festival
Training project will qualify entrepreneurs from Mariana, GV and region
Recoloca Rio Doce has 85 job openings for GV, Caratinga, Ipatinga and Resplendor
Rio Casca and Pingo-D'água receive R$ 800 thousand to support vulnerable families
Second Manhuaçu RFP Forest Restoration
Tourism in the Doce River Basin is boosted with Local Productive Arrangements

Customer service channels

Meeting to pass on information about new AFE requests (narrative and registration procedure)
Meeting to pass on information and clarify doubts - Claimant's Portal (Naque)
Training Information Security, Privacy and Personal Data Protection;
1st MEETING HUMAN RIGHTS IN PRACTICE
Continuity of the reception work and clarification of doubts in the Information and Service Centers; monitoring, by ISCs attendants, of manifestations registered in all ISCs units that are pending intermediate or final responses.
Survey of the History of manifestations directed to the Programs: PG01, PG02, PG05, PG06, PG14 and Ombudsman's Office

Dialogue

Highlight for the holding of 8 workshops of Doce Alive Project to present the qualitative and quantitative monitoring actions of the Doce River Basin
, together with students from the public network of the communities of: Jurumirim (Rio Casca/MG), Ipaba (MG) and Baixa Verde (Dionísio/MG) in the territory of Doce River Channel; and in Resplendor (MG) and Quatituba (Itueta/MG) in the Mid Doce River territory, where a collective agenda was also held with residents and leaders of Pedra Corrida (Periquito/MG) to present the Project's monitoring actions.
In Mariana, face-to-face visits and working groups continued at the Paracatu de Baixo and Bento Rodrigues Resettlements to inspect, monitor the status and progress of the works with the participation of the Affected Committees. In Ponte do Gama, a visit was carried out to the first milestone of works of collective goods with the residents of the community, where the schedule of the works of the Football Field, the riding arena and the Sports Court that are under construction was presented. Also in Mariana, a collective agenda mediated by the City was held to provide clarification on Registration and Indemnities (Axis 7) with the community of Cachoeira do Brumado.
In the territory of Upper Doce River, a meeting was held with the Commission for the Affected of Barra Longa (MG) and representatives of the Gesteira community, to present the processes and criteria for the disposal and disposal of pieces from the Technical Reserve. On the occasion, the pieces belonging to the Chapel of Nossa Senhora da Conceição de Gesteira were presented, with clearance authorized by the Archdiocese, to define the destination with the community.
In Calha do Rio Doce, the Project Exhibition – Projetar: inspiring people, connecting networks was held. The purpose of the event was to enable the exchange of experiences and experiences between different bidders in the territory. On the occasion, cultural presentations by groups and participants in projects supported by the Renova Foundation were held.
The program for the Resumption of Aquaculture and Fishing Activities (PG16) was the central theme of collective dialogue agendas: in the territory of the Mid Doce River, for presentation and clarification about the scope of action of the PG, together with representatives of the Pedra Corrida Fishermen and Islanders Association (ASPIPEC), in Periquito (MG). And also in the territory of Espírito Santo, to collect information regarding aquaculture and fishing activities in conjunction with the Association of Pisiculturists of Guaxe (APIGUA) in Linhares (ES), and with the Association of Algae Cultivators of the Orla, in Aracruz (ES).

Ombudsman's Office

There were no relevant facts this month.

Ombudsman's Office
There were no relevant facts this month.

Communication
[Support for ] Creation of an invitation pill to visit the construction sites in Ponte do Gama.

Communication
[Support for PG038 Doce River Basin Monitoring] Production of an article on water quality for the "results" newsletter, distributed at the forum held in Regência.

Communication
[Support for PG032 Improvement of Water Supply Systems] Production of an article on water supply for the "results" newsletter, distributed at the forum held in Regência.

Communication
[Support for PG031 Sewage Collection and Treatment and Designation of Solid Waste] Production of an article on basic sanitation for the "results" newsletter, distributed at the forum held in Regência.

Communication
[Support for PG038 Doce River Basin Monitoring] Production of an article on water quality for the "results" newsletter, distributed at the forum held in Povoação.

Communication
[Support for PG038 Doce River Basin Monitoring] Production of an article on water supply for the "results" newsletter, distributed at the forum held in Povoação.

Communication
[Support for PG038 Doce River Basin Monitoring] Production of an article on water quality for the "results" newsletter, distributed at the forum held in Linhares.

Communication
[Support for PG028 Biodiversity Conservation] Production of material on the Biodiversity Program for the "results" newsletter, distributed at the forum held in Linhares.

Communication
[Support for PG016 Resumption of Aquaculture and Fishing Activities] Production of material on the Fisheries Program for the "Results" newsletter, distributed at the forum held in Linhares.

Communication
[Support for PG017 Resumption of Agricultural Activities] Production of a WhatsApp pill on mastitis training for rural producers in Upper Doce River.

Communication
[Support for PG010 Recovery of All Other Impacted Communities and Infrastructure] Production of a WhatsApp pill on the renovation and reconstruction works of bridges in Barra Longa.

Communication
[Support for PG020 Stimulus to Local Contracting] Production of a WhatsApp pill about job opportunities, via Recoloca Rio Doce, for Barra Longa and Rio Doce.

Communication
[Support for PG020 Stimulus to Local Contracting] Production of a WhatsApp pill on job opportunities, via Recoloca Rio Doce, for the resettlements of Bento Rodrigues and Paracatu de Baixo.

Communication
[Support for PG010 Recovery of All Other Impacted Communities and Infrastructure] Production of material for the radio program on the financial transfer to the municipality of Barra Longa for the conclusion of public works.

Communication
[Upper Doce River] Production of an article for the radio program about the beginning of the Tá sabendo? in the Upper Doce River territory.

Communication
[Upper Doce River] Production of material for the radio program on the official information channels of the Renova Foundation.

Communication
[Support for PG018 Economic Development and Diversification] Production of material for the radio program on the results of the Doce River Impulse project in the Upper Doce River territory.

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for the radio program on the Simplified Indemnity System.

Communication
[Support for PG033 Education Program for Revitalization of the Doce River] Production of material for the radio program on the specialization program for teachers in the public school system.

Communication
[Lower Doce River] Production of an article for the radio program inviting residents to the Forum “Results that would take place in Colatina.

Communication
[Support for PG001 Survey and Registration of the Affected Population] Production of material for the radio program informing about the new phase of registration of those affected.

Communication
[Lower Doce River] Production of material for the radio program about the
Communication channels in the territory and inviting people to visit newsstands in Aimorés and Baixo Guandu.

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for the radio program on the simplified indemnity system.

Communication
[Lower Doce River] Production of material for the radio program about the territory's
Communication channels and inviting residents to visit the newsstand in Itapina, Colatina.

Communication
[Support for PG038 Doce River Basin Monitoring] Production of material for the radio program on the water quality of the Doce River.

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for the radio program on the simplified indemnity system.

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for the radio program on the Anti-fraud campaign.

Communication
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of an article for the radio program informing that the announcement of the result of the Doce RFP was postponed due to the large number of subscribers.

Communication
[Doce River Channel] Production of a WhatsApp pill to invite representatives of communities in the Calha territory to the Project Awareness Workshop.

Communication
[Support for PG020 Stimulus to Local Contracting] Production of a WhatsApp pill promoting the Introduction to Industrial Mechanics course to residents of Santana do Paraíso and region in partnership with Senai.

Communication
[Support for PG020 Stimulus to Local Contracting] Production of a WhatsApp pill promoting the Coated Electrode Welding course to residents of Ipatinga and region in partnership with Senai.

Communication
[Doce River Channel] Production of a WhatsApp pill inviting residents of Ipatinga to participate in the “Results” forum, on 07/13.

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for a radio program on the simplified indemnity system

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for a radio program on the anti-fraud campaign

Communication
[Doce River Channel] Production of a WhatsApp pill inviting residents of Dionísio to participate in the “Results forum, on 07/12.

Communication
[Doce River Channel] Production of a WhatsApp pill to invite residents of Senhora da Penha, Fernandes Tourinho community, for a thematic meeting on indemnity and registration issues, on 07/21.

Communication
[Support for PG015 Incentive to Innovation] Production of a radio program on the implementation of the Community Bank project in the community of Baixa Verde, in Dionísio.

Communication
[Doce River Channel] Production of a radio program about the performance of the Tá Sabendo campaign in the community of Baixa Verde, in Dionísio.

Communication
[Support PG013 Tourism, Culture, Sports and Recreation] Production of a radio program with information on the status of the Local Productive Arrangement (APL) in Marliéria.

Communication
[Doce River Mouth] Production and broadcasting of a sound car spot inviting the residents of Linhares to visit the newsstand that stayed for a day at the Municipal Market.

Communication
[Doce River Mouth] Production and broadcasting of a sound car spot inviting the residents of Regência to visit the newsstand that stayed for a day in the central square.

Communication
[Doce River Mouth] Production and broadcasting of a sound car spot, inviting the residents of Povoação to visit the newsstand that was, for a day, at the Church Square.

Communication
[Doce River Mouth] Production of a letter for community leaders, informing them about the Tá Sabendo? Campaign, which focuses on presenting
Communication channels for those affected.

Communication
[Doce River Mouth] Production of the 23rd edition of Voz da Foz Newsletter, an exclusive edition to present the
Communication channels of the territories.

Communication
[Doce River Mouth] Video production of the 23rd edition of Voz da Foz Newsletter, an exclusive edition to present the
Communication channels of the territories

Communication
[Doce River Mouth] Production of WhatsApp pills for Linhares, Regência and Povoação, inviting residents to visit the newsstand that stayed for a day in each of the locations.

Communication
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a WhatsApp pill informing about the postponement of the dissemination of pre-selected projects in the 2nd Doce RFP.

Communication
[Support for PG020 Stimulus to Local Contracting] Production of a radio program, Moment of Reparation, about the end of the first cycle of the ES Supplier Development Program.

Communication
[Support for PG020 Encouraging Local Hiring] Production of a radio program, Moment of Reparation, about the delivery of certificates to participants in the Labor Training Program, in Foz.

Communication
[Doce River Mouth] Production of a radio program, Moment of Reparation, about the campaign to present
Communication channels for the communities of Regência, Povoação and the headquarters of Linhares.

Communication
[Support for PG016 Resumption of Aquaculture and Fisheries Activities] Production of a radio program, Moment of Reparation, about the Aquaponics Project developed in Areal, in Doce River Mouth.

Communication
[Doce River Mouth] Production of a radio program, Moment of Reparation, about the Transparency Portal.

Communication
[Doce River Mouth] Production of a pill informing residents of Barra do Riacho who have participated in water monitoring, the date of the visit to the laboratory that analyzes the water samples.

Communication
[Doce River Mouth] Production of pills for residents of Barra do Riacho who have participated in water monitoring, with instructions on visiting the laboratory that analyzes water samples.

Communication
[Support for PG020 Stimulus to Local Contracting] Production of an invitation pill to close the first cycle of the Espírito Santo Supplier Development Program.

Communication
[Support for PG020 Stimulus to Local Contracting] Production of an invitation pill for the in-person event to launch the new cycle of the Supplier Development Program in Espírito Santo.

Communication
[Support for PG020 Stimulus to Local Contracting] Production of an invitation pill for the online event to launch the new cycle of the Supplier Development Program in Espírito Santo.

Communication
[Doce River Channel] Production of the newsletter for the Doce River Channel territory presenting the reformulation of
Communication channels.

Communication
[Doce River Channel] Production of a banner with information about the
Communication channels to be exposed during the action of the Tá Sabendo? campaign, held in Baixa Verde, community of Dionísio.

Communication
[Doce River Channel] Broadcasting of a spot in a sound car advertising the campaign Tá Sabendo?, held in Baixa Verde, community of Dionísio.

Communication
[Doce River Channel] Production of a WhatsApp pill to announce the campaign Tá Sabendo?, in Baixa Verde (Dionisio), the week before the event.

Communication
[Doce River Channel] Production of a WhatsApp pill to publicize the campaign Tá Sabendo?, in Baixa Verde (Dionisio), during the week of the event.

Communication
[Doce River Channel] Production of a WhatsApp pill to publicize the last day of the campaign Tá Sabendo?, in Baixa Verde (Dionisio), during the week of the event.

Communication
[Doce River Channel] Video production to be shared via WhatsApp sharing the highlights of issue no 1 of Doce River Channel newsletter.

Communication
[Mariana] Production of a pill about the alterations to the access in Ponte do Gama due to the works.

Communication
[Mariana] Production of a pamphlet about the alterations to the access in Ponte do Gama due to the works.

Communication
[Mariana] Production of material for the 20th edition of Voice of the Community on the reformulation of
Communication vehicles with territories.

Communication
[Mariana] Production of an article for the 20th edition of Voice of the Community about the options for how those affected prefer to be informed.

Communication
[Mariana] Production of material for the 20th edition of Voice of the Community about the presentation of the Voice of the Community newsletter.

Communication
[Mariana] Production of an article for the 20th edition of Voice of the Community about the presentation of Mariana's
Communication group.

Communication
[Mariana] Production of an article for the 20th edition of Voice of the Community about the presentation of the Moment of Reparation broadcast on local radio stations.

Communication
[Mariana] Production of an article for the 20th edition of Voice of the Community about the presentation of the Mural of ISCs.

Communication
[Mariana] Production of material for the 20th edition of Voice of the Community on the presentation of the Resettlement Reports.

Communication
[Mariana] Production of an article for the 20th edition of Voice of the Community on the importance of being informed about reparation.

Communication
[Mariana] Production of an article for the 20th edition of Voice of the Community about sending and registering to receive printed newsletters.

Communication
[Mariana] Production of a radio program, Moment of Reparation, about the campaign to present
Communication channels for the communities of Mariana.

Communication
[Upper Doce River] Production of an article for the 22nd edition of Our Land about the reformulation of
Communication vehicles with territories.

Communication
[Upper Doce River] Production of an article for the 22nd edition of Our Land about the options for how those affected prefer to be informed.

Communication
[Upper Doce River] Production of an article for the 22nd edition of Our Land about the presentation of the Voice of the Community newsletter.

Communication
[Upper Doce River] Production of an article for the 22nd edition of Our Land about the presentation by the
Communication group of Upper Doce River.

Communication
[Upper Doce River] Production of an article for the 22nd edition of Our Land about the presentation of the Moment of Reparation broadcast on local radio stations.

Communication
[Upper Doce River] Production of an article for the 22nd edition of Our Land about the presentation of the Newsletter Mural of the ISCs.

Communication
[Upper Doce River] Production of an article for the 22nd edition of Our Land about the importance of being informed about reparations.

Communication
[Upper Doce River] Production of cover story for the 22nd edition of Our Land about sending and registering for receiving printed newsletters.

Communication
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a radio program, Moment of Reparation, about the postponement of the result of those selected in the Doce RFP.

Communication
[Support for PG026 Recovery of Permanent Preservation Areas PPA] Production of a radio program, Moment of Reparation, about free training in forest restoration.

Communication
[Support for PG010 Recovery of Other Impacted Communities and Infrastructures] Production of a radio program, Moment of Reparation, about the start of works in Ponte do Gama.

Communication
[Mariana] Production of an article for the Newsletter Mural of the ISCs about the presentation of the new way of communicating with those affected.

Communication
[Mariana] Production of an article for the ISCs
' Newsletter Mural on the presentation of the Voice of the Community newsletter.

Communication
[Mariana] Production of an article for the Newsletter Mural of the ISCs about the presentation of Mariana's Communication group.

Communication
[Mariana] Production of an article for the Newsletter Mural of the ISCs about the presentation of the Moment of Reparation broadcast on local radios.

Communication
[Mariana] Production of an article for the ISC Newsletter Mural on the presentation of the Resettlement Reports.

Communication
[Mariana] Production of an article for the Newsletter Mural of ISCs about sending and registering to receive printed newsletters.

Communication
[Mariana] Creation and production of an A3 poster to invite those affected to go to the newsstand installed in Gomes Freire Square, in Mariana.

Communication
[Support for PG013 Tourism, Culture, Sports and Recreation] Publication of a video about adventure tourism in social media of cyclists, travelers and entrepreneurs in Mariana.

Communication
[Support for PG031 Sewage Collection and Treatment and Designation of Solid Waste] Production of material for the Report of the Accountability Forum results of Colatina on the actions of the program for Sewage collection and treatment and designation of solid waste.

Communication
[Support for PG032 Improvement of Water Supply Systems] Production of material for the Report of the Accountability Forum results of Colatina on the actions of the Water Supply System Improvement program.

Communication
[Multiterritorial] Creation of a welcome banner for the “Results Accountability Forums in Espírtio Santo.

Communication
[Multiterritorial] Creation of a background to present the themes for the “Results Accountability Forums in Espírito Santo.

Communication
[Support for PG031 Sewage Collection and Treatment and Designation of Solid Waste] Production of material for the newsletter of the results of Ipatinga forum with information on the sanitation works carried out in the municipality.

Communication
[Doce River Channel] Production of material for the newsletter of the “Results”
forum of Ipatinga with information on the actions of the Social
Dialogue team in the municipality.

Communication
[Support for PG031 Sewage Collection and Treatment and Designation of Solid Waste] Production of material for the newsletter results of Dionísio with information about the sanitation works carried out in the municipality.

Communication
[Doce River Channel] Production of an article for the newsletter “Results of Dionísio with information about the actions of the Social
Dialogue team in the municipality.

Communication
[Lower Doce River] Production of an article for the newsletter of the community of Lower Doce River on the reformulation of
Communication channels to have clearer information for those affected.

Communication
[Lower Doce River] Production of an article for the newsletter of the community of Lower Doce River about where the reader can seek information, bringing all the media in the territory.

Communication
[Lower Doce River] Production of material for the newsletter of the community of Lower Doce River informing about the new newsletter that will be made together with the community and sent via Post and WhatsApp.

Communication
[Lower Doce River] Production of material for the newsletter of the community of Lower Doce River informing about the creation of the
Communication group that will support the indication of guidelines for the newsletter of the territory.

Communication
[Lower Doce River] Production of material for the newsletter of the community of Lower Doce River informing about the radio program that is now called Moment of Reparation and where people can listen.

Communication
[Lower Doce River] Production of an article for the newsletter of the community of Lower Doce River informing about the newsletter murals that were installed in the ISCs and that will be constantly updated.

Communication
[Lower Doce River] Production of an article for the newsletter of the Lower Doce River community on the meaning of the term Lower Doce River.

Communication
[Lower Doce River] Production of material for the newsletter of the community of Lower Doce River informing that it is important to always keep the registration updated, as we will send the newsletters monthly by Post and WhatsApp.

Communication
[Lower Doce River] Video production on the main highlights of the Lower Doce River newsletter.

Communication
[Lower Doce River] Production of a poster informing that the ISC in Aimorés would be temporarily closed, but that people could be served at the newsstand in Station Square.

Communication
[Support for PG038 Doce River Basin Monitoring] Production of a pill inviting the community of Tumiritinga to participate in a collective meeting on the Doce Alive project, where data from the monitoring of water quality were presented.

Communication
[Lower Doce River] Pill production inviting the community of Itueta to participate in a collective meeting about the Doce Alive project, where data from water quality monitoring were presented.

Communication
[Lower Doce River] Production of an article for the ISC newsletter mural of Resplendor about Covid care in all ISCs.

Communication
[Lower Doce River] Production of an article for the ISC newsletter mural in Resplendor about the ISC newsletter mural, which is a new channel of
Communication with those affected.

Communication
[Lower Doce River] Production of an article for the ISC newsletter mural in Resplendor about the newsletter Lower Doce River.

Communication
[Lower Doce River] Production of an article for the ISC newsletter mural in Resplendor about the
Communication group formed, where the community will support in the preparation of the newsletter.

Communication
[Support] Production of an article for the ISC newsletter mural in Resplendor about the radio program Moment of Reparation.

Communication
[Lower Doce River] Production of an article for the ISC newsletter mural in Resplendor on the meaning of the term Lower Doce River.

Communication
[Lower Doce River] Production of an article for the ISC newsletter mural in Resplendor informing about the importance of keeping the register updated to receive repair information by mail and whatsapp.

Communication
[Support for PG001 Survey and Registration of the Affected Population] Production of a radio program with guidelines on the registration being carried out by the company Synergia in the territories, containing an interview with a source from the Renova Foundation.

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a radio program on the payment of AFE for fishermen and subsistence farmers.

Communication
[Support for PG001 Survey and Registration of the Affected Population] Production of a radio program with guidelines on the registration being carried out by the company Synergia in the territories, containing an interview with a source from the Renova Foundation.

Communication
[Support for PG002 Reimbursement and Indemnification of the Impacted] Production of a WhatsApp pill with clarification on Water Damage for the population of Governador Valadares.

Communication
[Support PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp pill on payment of AFE for fishermen and subsistence farmers.

Communication
[Multiterritorial] Production of a WhatsApp pill informing where people can look for official information on the Renova Foundation.

Communication
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Development of a monthly digital newsletter on the progress of the resettlement process for families in Bento Rodrigues.

Communication
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Development of a monthly printed newsletter on the progress of the resettlement process for families in Bento Rodrigues.

Communication
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of a one-minute video with the main advances in the resettlement in the period.

Communication
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production and installation of a billboard to publicize the means of monitoring the resettlement works - virtual tour - for the society.

Communication
[Lower Doce River] Production of a sound car spot to invite the Aimorés community to participate in the newsstand Tá Sabendo?.

Communication
[Lower Doce River] Production of a sound car spot to invite the community of Baixo Guandu to participate in the newsstand Tá Sabendo?

Communication
[Lower Doce River] Production of a sound car spot to invite the community of Itapina to participate in the panel Tá Sabendo?.

Communication
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Video production to document the traditional manifestation of the community of Bento Rodrigues - mass in honor of São Bento - and to promote it to families.

Communication
[Support for PG008 Reconstruction of Villages - Paracatu] Production of a monthly newsletter for families in the Paracatu de Baixo resettlement, with content and photos on the progress of the works, status of projects filed with the city hall, permits issued, number of visits to families, between others.

Communication
[Support for PG008 Reconstruction of Villages - Paracatu] Creation of a GIF with a call to the Resettlement Report on receipt of the newsletter.

Communication
[Support for PG008 Reconstruction of Villages - Paracatu] Production of the 46th edition of the biweekly newsletter with maps, photos and an estimated schedule for the next 30 days for the resettlement works in Paracatu de Baixo.

Communication
[Support for PG008 Reconstruction of Villages - Paracatu] Development of a WhatsApp pill to guide families on safety during resettlement visits.

Communication
[Support for PG008 Reconstruction of Villages - Paracatu] Production of the 47th edition of the biweekly newsletter with maps, photos and an expected schedule for the next 30 days for the resettlement works in Paracatu de Baixo.

Communication
[Support PG008 Reconstruction of Villages - Paracatu] Production of a one-minute video about the resettlement of Paracatu de Baixo with the progress of the works.

Communication
[Lower Doce River] Production of an article for the ISC newsletter mural in Aimorés about Covid care in all ISCs.

Communication
[Lower Doce River] Production of an article for the ISC newsletter mural in Aimorés about the ISC newsletter mural, which is a new channel of
Communication with those affected.

Communication
[Lower Doce River] Production of an article for the ISC newsletter mural in Aimorés about the newsletter Lower Doce River.

Communication
[Lower Doce River] Production of an article for the ISC newsletter mural in Aimorés about the
Communication group formed, in which the community will support the preparation of the newsletter.

Communication
[Lower Doce River] Production of an article for the ISC newsletter mural in Aimorés about the radio program Moment of Reparation

Communication
[Lower Doce River] Production of an article for the ISC newsletter mural in Aimorés about the meaning of the term Lower Doce River.

Communication
[Lower Doce River] Production of an article for the ISC newsletter mural in Aimorés informing about the importance of keeping the register updated to receive repair information by mail and whatsapp.

Communication
[Lower Doce River] Production of an article for the ISC newsletter mural in Baixo Guandu about Covid care in all ISCs.

Communication
[Lower Doce River] Production of an article for the ISC newsletter mural in Baixo Guandu about the ISC newsletter mural, which is a new channel of
Communication with those affected.

Communication
[Lower Doce River] Production of an article for the ISC newsletter mural in Baixo Guandu about the newsletter Lower Doce River.

Communication
[Lower Doce River] Production of an article for the ISC newsletter mural in Baixo Guandu about the
Communication group formed, where the community will support the preparation of the newsletter.

Communication
[Lower Doce River] Production of an article for the ISC newsletter mural in Baixo Guandu about the radio program Moment of Reparation.

Communication
[Lower Doce River] Production of an article for the ISC newsletter mural of Baixo Guandu on the meaning of the term Lower Doce River.

Communication
[Lower Doce River] Production of an article for the ISC newsletter mural in Baixo Guandu, informing about the importance of keeping the register updated to receive repair information by mail and whatsapp.

Communication
[Lower Doce River] Production of an article for the ISC newsletter mural in Colatina about Covid care in all ISCs.

Communication
[Lower Doce River] Production of an article for the ISC newsletter mural in Colatina about the ISC newsletter mural, which is a new channel of
Communication with those affected.

Communication
[Lower Doce River] Production of an article for the ISC newsletter mural in Colatina about the newsletter Lower Doce River.

Communication
[Lower Doce River] Production of an article for the ISC newsletter mural in Colatina about the
Communication group formed, in which the community will support the preparation of the newsletter.

Communication
[Lower Doce River] Production of an article for the ISC newsletter mural in Colatina about the radio program Moment of Reparation.

Communication
[Lower Doce River] Production of an article for the ISC newsletter mural in Colatina about the meaning of the term Lower Doce River.

Communication
[Lower Doce River] Production of an article for the ISC newsletter mural in Colatina informing about the importance of keeping the register updated to receive repair information by mail and WhatsApp.

Communication
[Lower Doce River] Pill production pre-campaign Tá Sabendo? with information to arouse the curiosity of the people of Aimorés.

Communication
[Lower Doce River] Pill production pre-campaign Tá Sabendo? with information to arouse the curiosity of the people of Baixo Guandu.

Communication
[Lower Doce River] Pill production pre-campaign Tá Sabendo? with information to arouse the curiosity of the people of Itapina.

Communication
[Lower Doce River] Pill production during the week of the Tá Sabendo? inviting the population to participate and get to know the action in Aimorés.

Communication
[Lower Doce River] Pill production during the week of the Tá Sabendo? inviting the population to participate and get to know the action in Baixo Guandu.

Communication
[Lower Doce River] Pill production during the week of the Tá Sabendo? inviting the population to participate and get to know the action in Itapina.

Communication
[Press] Stylist Ronaldo Fraga offers project consultancy with residents of the mouth of the Doce River.

Communication
[Press] Ponte do Gama district will gain new spaces for collective use.

Communication
[Press] Recoloca Rio Doce Platform has more than 830 job openings for Mariana and region.

Communication
[Press] Regência and Povoação will have Community Banks to enhance the local economy.

Communication
[Press] A partnership between Fundação Renova and Instituto Terra offers free training to young people to work in forest restoration.

Communication
[Press] Community Banks of Baixa Verde, Itueta and Cachoeira Escura will value the local economy.

Communication
[Press] Recoloca Rio Doce Platform has about 1,000 job openings for Mariana and the region.

Communication
[Press] Linhares receives vehicles to strengthen social assistance services.

Communication
[Press] Recoloca Rio Doce Platform has more than 970 job openings for Mariana and region.

Communication
[Press] Renova Foundation makes official investments in forest restoration in the Corrente Grande river basin in Guanhães.

Communication
[Press] Institutes promote social assistance actions to 6 thousand families in five municipalities in Espírito Santo.

Communication
[Press] Recoloca Rio Doce Platform has about 850 job openings for Mariana and region.

Communication
[Press] Recoloca Rio Doce Platform offers job opportunities in Linhares.

Communication
[Press] Children from Mariana and Barra Longa participate in educational workshops during the holidays.

Communication
[Press] Recoloca Rio Doce Platform has job openings for Governador Valadares and Naque.

Communication
[Press] Institutes promote social actions to more than 800 families in Governador Valadares and Tumiritinga.

Communication
[Press] Climbers will work on installing pipes for the water pipeline on the São Raimundo bridge.

Communication
[Press] Recoloca Rio Doce Platform has 18 job openings for Governador Valadares.
Customer service channels
Participation of ISCs agents in training for qualification and improvement of care on the reparation and compensation process: Guidelines for
Dialogue, Security and People Management (07/08); Alignment on return (07/14); Meeting for presentation and clarification of doubts about the Technical Information Center (21/07) and Guidelines for People Management and Human Rights (29/07).

Dialogue
Elaboration of Territorial Action Plans (PATs), document of Strategic Planning of
Dialogue Actions and Relationship Channels, for the performance of teams from all 14 micro-territories of the repair.

Dialogue
In Mariana, face-to-face visits and working groups continued at the Paracatu de Baixo and Bento Rodrigues Resettlements to inspect, monitor the status and progress of the works with the participation of the Affected Committees. In the community of Antônio Pereira (Ouro Preto), a meeting was held to survey community guidelines and clarify doubts with representatives of the local community, city council, and teams from the Village Reconstruction (PG08), Support to Physical and Mental Health of the Impacted Population (PG14), Social Assistance (PG05) and Human Rights. Also in Mariana, there was also a meeting with the Bento Rodrigues Produce Association (AHOBERO) for discussion and deliberation of the planting place for the association, with the presence of teams from the Reconstruction of Villages (PG08) and Strategic Productive and Economic Restructuring Program (PERPE).

Dialogue
In Doce River Channel, efforts were made to hold two workshops with the local population: I – Doce Alive Project workshop to present the Quali-Quantitative monitoring actions of the Doce River Basin to rural producers and residents of the Esmeralda Farm region (rural area of Rio Casca) and to students and young people from Ipaba do Paraíso ( Santana do Paraíso); II – Awareness Workshop for Project Development in response to collective demands related to the theme in action developed within the scope of the Project Exhibition – Project: inspiring people, connecting networks (scheduled to take place on 08/20/2022).

Dialogue
In the territory of the Mid Doce River, a meeting was held with rural producers from the municipalities of Resplendor (MG), Itueta (MG) and Aimorés (MG), to present the actions of the Doce River Basin Monitoring Program. In Conselheiro Pena (MG) a meeting was held to evaluate ATER's actions also with rural producers. In the city of Naque (MG), a meeting for clarification on the performance of the Program to support Physical and Mental Health of Impacted Population in the locality, with the presence of the Local Commission of Affected People and a Representative of the Program to support Physical and Mental Health of Impacted Population (PG14).

Dialogue
A highlight was the holding of 7 accountability forums throughout the month of July: at Doce River Channel, in Ipatinga (MG) and Dionísio (MG), for the presentation of reparation and compensation actions by the Renova Foundation, Program for Sewage Collection and Treatment and Disposal of Solid Waste (PG31) and
Communication, Participation,
Dialogue and Social Control Program (PG06); in Espírito Santo, in Colatina, Povoação and Regência, to present the results of water quality monitoring and the progress of sanitation actions; in Linhares and Regência for the presentation of studies on the aquatic biodiversity of the Doce River and estuarine region, in addition to the diagnosis of fisheries in Espírito Santo.

Ombudsman's Office
There were no relevant facts this month.

Communication
[Press] Santa Maria River Basin receives investment of R$ 35 million for forest restoration.

Communication
[Press] Young digital entrepreneurs receive training projects in Mariana.

Communication
[Press] Resettlement works have more than 380 job opportunities.

Communication
[Press] Sewage treatment plant starts operations in Colatina.

Communication
[Press] Partnership will offer 840 postgraduate scholarships in socio-environmental education in ES.

Communication
[Press] Applications for entrepreneurship project for youngsters in resettlements are open until June 9th.

Communication
[Press] Works in the resettlements have 540 job opportunities.

Communication
[Press] Communities of Linhares will have extra income with integrated farming of fish and vegetables.

Communication
[Press] Recoloca Rio Doce Platform has more than 540 job openings for Mariana and region.

Communication
[Press] With 100 years of history, Monsenhor Horta Railway Station undergoes restoration.

Communication
[Press] Recoloca Rio Doce platform has 840 job openings for Mariana and region.

Communication
[Press] Residents of Mariana can participate in free professional qualification courses.

Communication
[Press] Applications for the forest restoration RFP in the Corrente Grande river basin are open.

Communication
[Press] Recoloca Rio Doce Platform has more than 800 job openings for Mariana and region.

Communication
[Calha do Rio Doce] Production of a WhatsApp pill inviting residents of the communities of Rochedo and Córrego Preto, in Rio Casca, to Mobile ISC on 06/08.

Communication
[Calha do Rio Doce] Production of a WhatsApp pill inviting residents of São José do Goiabal to a virtual meeting on the Simplified Indemnity System, on the 16/06.

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for the radio program with guidelines on requesting admission to the Simplified Indemnity System.

Communication
[Calha do Rio Doce] Production of a WhatsApp pill inviting residents of Rio Casca to a meeting of the
Dialogue on the Simplified Indemnity System, on 06/07.

Communication
[Calha do Rio Doce] Production of a WhatsApp pill inviting residents of Ipaba to a
Dialogue meeting on compensation solutions, on 06/09.

Communication
[Support for PG033 Education Program for the Revitalization of Doce River] Production of a radio program with an overview of the seminar held in Ipatinga with young participants of the Doce River Roots and Wings project.

Communication
[Mariana] Publication of the 19th edition of Voz da Comunidade on Renova's social media

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that requests for contestation without movement in the Simplified Indemnity System will be finalized ten days after notification.

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for the radio program informing that requests for contestation without movement in the Simplified Indemnity System will be finalized ten days after notification.

Communication
[Calha do Rio Doce] Production of a pill inviting residents of Timóteo to attend the
Dialogue meeting on the Simplified Indemnity System on 06/14.

Communication
[Calha do Rio Doce] Production of a WhatsApp pill inviting residents of Ipatinga to participate in the “Results” forum, on 06/22.

Communication
[Mariana] Publication of the 21st edition of Jornada Mariana on Renova's social media

Communication
[Support PG034 Environmental Emergency Preparedness Program] Creation of a backpack for projects in partnership with the Civil Defense

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the deadline for joining the Simplified Indemnity System ends on 04/30.

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for the radio program informing that the deadline for joining the Simplified Indemnity System ends on 06/30.

Communication
[Support for PG020 Stimulus to Local Contracting
] Production of WhatsApp pill promoting Senai's Coated Electrode Welding course for residents of Ipatinga and region.

Communication
[Support for PG020 Stimulus to Local Contracting] Production of a note for a radio program publicizing Senai's Coated Electrode Welding course for residents of Ipatinga and region.

Communication
[Support for PG013 Tourism, Culture, Sport and Leisure] Production of a radio article about the launch of the Aves do Perd pocket guide, a project supported by the Doce RFP.

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Video production of the series Knowing the Simplified Indemnity System on the topic Sending Documents.

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Video production of the series Knowing the Simplified Indemnity System on the topic of Damage Science Term.

Communication
[Support for PG038 Monitoring of the Doce River Basin] Production of a pill to publicize the 18th edition of the Water Bulletin
with the results of water quality in the Doce River Basin.

Communication
[Support for PG013 Tourism, Culture, Sport and Leisure] Publicity on the social networks of the Renova Foundation of the traditional Festa do Caboclo Bernardo, which takes place annually in Regência.

Communication
[Foz do Rio Doce] Production of pill/invitation for Foz do Rio Doce
Communication group meeting (new members)

Communication
[Foz do Rio Doce] Production of pill/invitation for meeting of the Foz do Rio Doce
Communication Group (current members)

Communication
[Foz do Rio Doce] Production of a pill for the leaders of Barra do Riacho (Aracruz), informing about the postponement of the visit to the laboratory that analyzes the water collected by the Water Monitoring program (PMQQS)

Communication
[Foz do Rio Doce] Production of a pill informing how to access the Water Newsletter

Communication
[Foz do Rio Doce] Production of a pill providing information on how to access the Monitoring Doce River Portal

Communication
[Support for PG018 Economic Development and Diversification] Production of material for Momento Renova about the Meliponiculture project developed at the mouth of the Doce River

Communication
[Support for PG020 Stimulating Local Hiring] Production of material for Momento Renova on the professional training courses offered in Linhares.

Communication
[Support for PG013 Tourism, Culture, Sport and Leisure] Production of an article for Momento Renova about the Reading Incentive project.

Communication
[Support for PG038 Monitoring the Doce River Basin] Production of an article for Momento Renova about the new edition of the Water Bulletin (rivers).

Communication
[Support for PG038 Monitoring the Doce River Basin] Production of an article for Momento Renova on participatory water monitoring with the leaders of Barra do Riacho, Aracruz.

Communication
[Foz do Rio Doce] Production of an article for Momento Renova about the Transparency Portal.

Communication
[Support for PG020 Stimulus to Local Contracting] Creation of an MKT email for contract managers about the Mariana Agreement Term that provides for social projects for suppliers with contracts above 3 million

Communication
[Support for PG020 Stimulus to Local Contracting] Creation of a pill and text-base to publicize the SENAI welder and electricity course in Mariana

Communication
[Support for PG020 Stimulus to Local Contracting] Creation of an MKT email for suppliers about the fulfillment of the contract on the Mariana Agreement Term, which provides for social projects for suppliers with contracts above 3 million

Communication
[Support for PG020 Stimulating Local Hiring] Production of a WhatsApp pill to advertise job vacancies in the municipality of Barra Longa.

Communication
[Support for PG020 Stimulus to Local Contracting] Production of a WhatsApp pill to advertise job vacancies in the Bento Rodrigues and Paracatu de Baixo resettlement works.

Communication
[Support PG012 Historical, Cultural and Artistic Memory] Production of a WhatsApp pill to publicize the arbitration course held in Rio Doce (MG).

Communication
[Support for PG017 Resumption of Agricultural Activities] Production of a WhatsApp pill to publicize the training of Renova Herd for rural producers.

Communication
[Support for PG017 Resumption of Agricultural Activities] Production of an article for the Renova Moment on the training of Renova Herd.

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for the Renova Moment on the Simplified Indemnity System

Communication
[Support for PG034 Environmental Emergency Preparedness Program] Production of material for the Renova Moment on the Civil Defense Continuing Education Cycle.

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for the Renova Moment on the Simplified Indemnity System

Communication
[Support for PG012 Historical, Cultural and Artistic Memory] Production of an article for Momento Renova about the arbitration course in Rio Doce.

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for the Renova Moment on the Simplified Indemnity System.

Communication
[Support for PG017 Resumption of Agricultural Activities] Production of material for Momento Renova on the booklet of the Environmental Regularization Program.

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for the Momento Renova on the simplified indemnity system

Communication
[Support for PG038 Monitoring the Doce River Basin] Production of an article for social networks and Renova's website on the participation of leaders from Barra do Riacho (Aracruz) in the collection of water for the Water Monitoring Program

Communication
[Support for PG020 Stimulating Local Hiring] Publicity on Renova's social networks of the SENAI welder and electricity course in Mariana

Communication
[Support for PG008 Reconstruction of Villages] Production of the 44th edition of the biweekly newsletter with maps, photos and an estimated schedule for the next 30 days for the resettlement works in Paracatu de Baixo.

Communication
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production and distribution of the information on resettlement for families in Bento Rodrigues.

Communication
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] GIF production with the headlines of the Bento Rodrigues Resettlement Report

Communication
[Support for PG008 Reconstruction of Villages - Paracatu] Production of the 45th edition of the biweekly newsletter with maps, photos and an expected schedule for the next 30 days for the resettlement works in Paracatu de Baixo.

Communication
[Support for PG008 Reconstruction of Villages - Paracatu] Creation of a GIF with a call to the Resettlement Report on receipt of the bulletin.

Communication
[Support for PG008 Reconstruction of Villages - Paracatu] Production of a monthly newsletter for families in the Paracatu de Baixo resettlement, with content and photos on the progress of the works, status of projects filed with the city hall, permits issued, number of visits to families, between others.

Communication
[Support for PG008 Reconstruction of Vilas - Bento Rodrigues] Production of a WhatsApp pill inviting Bento Rodrigues' families to a meeting on 04/07.

Communication
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of a newsletter with complementary information about the projects for the soccer field, community park and the Bento Rodrigues cemetery.

Communication
[Support for PG001 Survey and Registration of the Affected Population] WhatsApp pill with 10 important information about the registration that will be carried out by Synergia.

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for the radio program informing that the deadline for joining the Simplified Indemnity System is 06/30.

Communication
[Support for PG020 Stimulus to Local Contracting] Production of a WhatsApp pill promoting the course of the second class of Coated Electrode Welding of Senai for residents of Ipatinga and region.

Communication
[Support for PG020 Stimulating Local Hiring] Production of a WhatsApp pill promoting Senai's Industrial Mechanics Initiation course for residents of Ipatinga and region.

Communication
[Support for PG020 Stimulus to Local Contracting] Production of a WhatsApp pill promoting the initiation course in Masonry and Finishing of Senai for residents of Ipatinga and region.

Communication
[Support for PG020 Stimulating Local Hiring] Production of a radio program with information about courses in Industrial Mechanics, Masonry and Finishing and Welding and Electrode at Senai for residents of Ipatinga and region.

Communication
[Calha do Rio Doce] Production of a WhatsApp pill inviting residents of Ipaba to Mobile ISC in Ipaba, on 07/05.

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Radio program with information about the Simplified Indemnity System.

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Radio program with information about the Anti-fraud campaign.

Communication
[Support for PG031 Sewage Collection and Treatment and Designation of Solid Waste] Radio program on investments in forest restoration and in the construction of an ETE in Colatina.

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Radio program with information about the Simplified Indemnity System.

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Radio program with information about the Anti-fraud campaign.

Communication
[Support for PG033 Education Program for Revitalization of Doce River] Radio program talking about the closing of the Passport for Revitalization project, where young people presented their projects.

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Radio program with information about the Simplified Indemnity System.

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Radio program with information about the Anti-fraud campaign.

Communication
[Support for PG026 Recovery of Permanent Preservation Areas PPA] Radio program on investments in Forest Restoration in the territory, covering the basins of the Manhuaçu, Guandu and Santa Maria rivers.

Communication
[Support PG035 Information for the Population] Radio program about the new Transparency Portal

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Radio program with information about the Simplified Indemnity System.

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Radio program with information about the Anti-fraud campaign.

Communication
[Support to Economy and Innovation] Radio program informing about the vacancies available in the region on the Recoloca Rio Doce portal

Communication
[Support for PG038 Monitoring the Doce River Basin] Radio program informing that the most recent Water Bulletin is available with information on water quality at various monitoring points.

Communication
[Support to Economy and Innovation] Radio program informing about the Recoloca Rio Doce portal, how to register, how to consult vacancies and do training to prepare for the job market.

Communication
[Support to Economy and Innovation] Radio program informing about the Recoloca Rio Doce portal, how to register, how to consult vacancies and do training to prepare for the job market.

Customer service channels
Continuity of the reception work and clarification of doubts in the Information and Service Centers; monitoring, by ISCs attendants, of manifestations registered in all ISCs units that are pending intermediate or final responses.

Customer service channels
Participation of ISC agents in training for qualification and improvement of care on the repair and compensation process: meeting to pass on information and clarify doubts | PIM/AFE System (SPA) (22/06); Registration | Project B (29/06).

Customer service channels
In the month of June, 08 Mobile ISCs were held, an itinerant strategy of the Information and Service Centers, to resolve doubts and receive tickets: on 06/07 and 06/21, Mobile ISC was held in the Regência community (Linhares); on 06/02, 06/09 and 06/23 in the community of Povoação (Linhares); on 06/06 in Periquito (MG); on 07/06 in the community of Baguari (Governador Valadares); and on 06/08 serving rural communities at Esmeraldas Farm (Rio Casca).

Customer service channels
Highlight for the analysis carried out by the ISC team, from the Alto Rio Doce territory, at the request of the
Dialogue team, with the aim of subsidizing the Resumption of Agricultural and Livestock Activities Program (PG17) based on the claims in the liabilities of the program with a focus on the PASEA theme.

Customer service channels
Execution and monitoring of the Action Plan, together with the teams of the Recovery Programs of HPP Risoleta Neves (PG09), Recovery of Other Impacted Communities and Infrastructures (PG10), Reimbursement and Indemnity (PG02), Resumption of Farming Activities (PG17) and Reconstruction of Villages (“Resettlement” and “Temporary Housing” - PG08), involving analysis, support to the treatment, training and adjustments in the management flow and resolution of requests. The objective is to manage and respond to pending claims related to the themes in the territories of Mariana and the Upper Doce River territories. Execution and monitoring of the Action Plan developed by the ISCs in the territory of Espírito Santo, Calha do Rio Doce and Médio Rio Doce to deal with the manifestations received by Renova's Relationship Channels, focusing on the following topics: Renova Foundation - Income Tax Declaration - Income report; Information about the Foundation; Documents; Access to the Portal in 2022.

Dialogue
In Mariana, the face-to-face visits and working groups of the

Dialogue
In Calha do Rio Doce, there was a focus on collective
Dialogue actions to clarify, with those affected, about the Simplified Indemnity System. Meetings were held with residents of the municipalities of Ipaba (MG), Rio Casca (MG) and São José do Goiabal (MG) together with the Social
Dialogue technical team. Highlight for support for the articulation and implementation of ComeSee Leaderships, carried out in person with those affected in São José do Goiabal (MG). ComeSee offers guided visits with experts in affected areas. Participants have access to information about the damage caused by the Fundao dam collapse, the actions in progress and the results achieved in the repair process of the impacted regions.

Dialogue
In the Middle Rio Doce territory, a meeting was held with the leaders and members of the Committee of the Affected of the Cachoeira Escura community (Belo Oriente), together with the Economic Development and Diversification program (PG18) for
Dialogue and alignments regarding the implementation of the Community Bank in the community. Clarifications were also given to rural producers in the municipalities of Itueta (MG), Resplendor (MG) and Aimorés (MG) together with the program for the Resumption of Farming Activities (PG17) about Rural Technical Assistance (ATER) in a face-to-face collective
Dialogue held in the Lot 11 of the Vidas Network.

Dialogue
Also in Espírito Santo, collective face-to-face agendas were held with residents and leaders of the communities of Povoação and Regência (Linhares), for the presentation of the Community Bank Project and clarification of doubts about the topic with the Economic Development and Diversification program (PG18).

Ombudsman's Office
There were no relevant facts this month.

Communication
[Press] Registration for the second edition of the Doce RFP is extended until May 11.

Communication
[Press] Rio Doce School starts training course for 6,000 teachers.

Communication
[Press] Works in the resettlements have more than 400 job opportunities.

Communication

[Press] Reading Incentive Project will distribute 18,000 books to 32 public libraries.

Communication

[Press] Indemnities through the Simplified Indemnity System reach R$ 67 million in Mariana and Barra Longa.

Communication
[Press] Resettlement works have more than 260 job opportunities.

Communication

[Press] Renova Foundation invests R$ 540 million in forest restoration in an area of over 16 thousand hectares in MG and ES.

Communication

[Press] Registration for a professional training course is open in Ipatinga.

Communication

​[Press] Resettlement works have more than 500 job opportunities.

Communication

[Press] Renova Foundation invests R$ 60 million in forest restoration in the Corrente river basin.

Communication

[Press] Institutes promote social actions in Governador Valadares.

Communication

[Press] Meliponiculture Project begins delivery of beehives at the mouth of the Rio Doce.

Communication

[Press] Entrepreneurship project for resettlement youngsters has open enrollment.

Communication

[Support for PG013 Tourism, Culture, Sports and Recreation] Production of an article for Renova Radio
informing that the registration deadline for the 2nd Doce RFP has been extended until 05/11.

Communication

[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for Renova Radio informing that the deadline for joining the Simplified Indemnity System has been extended until 06/30.

Communication

[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for a radio program with information on anti-fraud laws in Brazil, as part of the action of the Anti-fraud plan.

Communication

[Support for PG002 Compensation and Indemnity of Impacted Parties] Video production of the series Knowing the Simplified Indemnity System on the theme Document Matrix.

Communication

[Support to Economy and Innovation] Production of a WhatsApp pill to inform the population of Ipatinga and the region about registration for the scaffolding assembly and dismantling course, in partnership with Senai.

Communication

[Support for PG013 Tourism, Culture, Sports and Recreation] Production of an article for Renova Radio
about the third stage of the Reading Incentive, citing the municipalities in Calha that participate in the project.

Communication

[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a note for Renova Radio
reminding us about the last day of registration for the second edition of the Doce RFP.

Communication

[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that those affected who have a Caixa account in the Caixa Fácil Savings modality need to request a change in the type of account for Renova to be able to pay the indemnity.

Communication

[Support for PG002 Reimbursement and Indemnity of Impacted Persons] Production of an article for Renova Radio informing that those affected who have a Caixa account in the Caixa Fácil Savings modality need to request a change in the type of account for Renova to be able to pay the compensation.

Communication

[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of radio material with guidelines on how to identify possible situations of scams or fraud, as part of the action of the Anti-fraud plan.

Communication

[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill with information on the exchange of lawyers for access to the Simplified Indemnity System.

Communication

[Support to Economy and Innovation] Production of a radio program to inform the population of Ipatinga and region about registration for the scaffolding assembly and dismantling course, in partnership with Senai.

Communication

[Calha do Rio Doce] Publication of an article in the May edition of Jornada da Calha about the Rio Doce Basin Water Circuit held in São José do Goiabal.

Communication

[Support for PG033 Education Program for Revitalization of the Doce River] Publication of an article in the May edition of Jornada da Calha about the Voices of Youth event of the Doce River Roots and Wings project (Young Leadership Training).

Communication

[Institutional Relations Support] Publication of an article in the May edition of Jornada da Calha on the transfer of the Integrated Agenda for municipalities to invest in health and education.

Communication

[Calha do Rio Doce] Publication of an article in the May edition of Jornada da Calha about the Mobile ISC held in São José do Goiabal.

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Publication of an article in the May edition of Jornada da Calha on the extension of the deadline for access to the Simplified Indemnity System to 06/30.

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties
] Publication of an article in the May edition of Jornada da Calha newsletter with tips on how to protect yourself from fraud.

Communication
[Calha do Rio Doce] Publication of an article in the May edition of Jornada da Calha about the new 0800 number for exclusive assistance to the hearing impaired.

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties
] Production of an article for Renova Radio on the possibility of exchanging lawyers in the Simplified Indemnity System.

Communication
[Support for PG002 Reimbursement and Compensation of Impacted Persons] Production of an article for Renova Radio with information on the main types of fraud.

Communication
[Support for PG018 Economic Development and Diversification] Production of a WhatsApp pill to invite residents and leaders of Baixa Verde, in Dionísio, to a meeting on the creation of the Community Bank.

Communication
[Calha do Rio Doce] Production of a WhatsApp pill inviting residents of Ilha do Rio Doce, community of Caratinga, to Mobile ISC on 05/25.

Communication
[Calha do Rio Doce] Production of a WhatsApp pill inviting residents of Sem-Peixe to a virtual meeting, on the 31/05th, about the Simplified Indemnity System.

Communication
[Support for PG008 Reconstruction of Villages - Paracatu] Production of material for the 21st edition of Jornada Mariana on the revitalization works of Monsenhor Horta Station

Communication
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of material for the 21st edition of Jornada Mariana newsletter on community reintegration activities in the resettlement of Bento Rodrigues

Communication
[Support for PG008] Production of an article for the 21st edition of Jornada Mariana on the status of the works on the Bento Rodrigues and Paracatu de Baixo resettlements

Communication
[Support for PG011 School Community Reintegration Program] Production of material for the 21st edition of Jornada Mariana on the renovation of temporary schools for return to classes

Communication
[Support for PG034 Preparedness Program for Environmental Emergencies] Production of material for the 21st edition of the Jornada Mariana newsletter on the inaugural class of undergraduate technologists in Management and Public Security

Communication
[Support for PG020 Stimulus to Local Contracting] Production of material for the 21st edition of Jornada Mariana on Recoloca Rio Doce training + vacancies

Communication
[Licensing Support] Production of material for the 21st edition of Jornada Mariana on environmental education activities in Mariana

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties
] Production of material for the 21st edition of Jornada Mariana on alerts and guidelines to combat fraud in indemnities

Communication
[Mariana] Production of an article for the 21st edition of Jornada Mariana on the new inclusive number of the call center

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Video production of the series Knowing about the Simplified Indemnity System on the topic Admission Request

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for a radio program with information on how to join the Simplified Indemnity System.

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for the radio program of the Anti-fraud action with information about the General Data Protection Law (LGPD).

Communication
[Support for PG039 Conservation Units] Production of material for a radio program on the construction of the Action Plan for the repair of the Rio Doce State Park (Perd).

Communication
[Support for PG033 Education Program for the Revitalization of Doce River] Production of a note for Renova Radio
to publicize the culmination event of the Doce River Roots and Wings project.

Communication
[Support to Economy and Innovation] Production of a note for a radio program to remind about the last days of registration for the scaffolding assembly and dismantling course in Ipatinga, in partnership with Senai.

Communication
[Support for PG017 Resumption of Farming Activities] Production of material for the 19th edition of Voz da Comunidade on reparation of rural productive activities in resettlements and rural communities in Mariana

Communication
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of material for the 19th edition of Voz da Comunidade de Mariana newsletter on community reintegration activities in the resettlement of Bento Rodrigues

Communication
[Support for PG012 Historical, Cultural and Artistic Memory] Production of material for the 19th edition of Voz da Comunidade on cultural activities at Casa do Saberes

Communication
[Support for PG008 Reconstruction of Villages] Production of material for the 19th edition of Voz da Comunidade de Mariana on the status of the works on the resettlements of Bento Rodrigues and Paracatu de Baixo

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for the 19th edition of Voz da Comunidade on indemnification modalities in Mariana

Communication
[Support for PG008 Reconstruction of Villages - Paracatu] Production of material for the 19th edition of Voz da Comunidade about the delivery of the work by Band House

Communication
[Support for PG010 Recovery of All Other Impacted Communities and Infrastructure] Production of material for the 19th edition of Voz da Comunidade about the start of works on the Monsenhor Horta railway station

Communication
[Support for PG007 Animal Assistance Program] Production of material for the 19th edition of Voz da Comunidade newsletter on doubts about veterinary care in Mariana

Communication
[Support for PG020 Stimulus to Local Contracting] Production of material for the 19th edition of Voz da Comunidade on products and services offered by those affected in Bento and Paracatu

Communication
[Support for PG013 Tourism, Culture, Sports and Recreation] 60-second video editing sports script to promote tourism in Mariana on Renova's social networks

Communication
[Support for PG013 Tourism, Culture, Sports and Recreation] 60-second video editing tour itinerary for publicizing tourism in Mariana on Renova's social networks

Communication
[Support for PG013 Tourism, Culture, Sports and Recreation] 5-second video editing sports script to promote tourism in Mariana on Renova's social networks

Communication
[Support for PG013 Tourism, Culture, Sports and Recreation] 5-second video editing tour itinerary to promote tourism in Mariana on Renova's social networks

Communication
[Support for PG013 Tourism, Culture, Sports and Recreation] 15-second video editing tour itinerary for publicizing tourism in Mariana on Renova's social networks

Communication
[Support for PG013 Tourism, Culture, Sports and Recreation] 15-second video editing sports script to promote tourism in Mariana on Renova's social networks

Communication
[Support for PG013 Tourism, Culture, Sports and Recreation] 30-second video editing handicrafts script to promote tourism in Mariana on Renova's social networks

Communication
[Support for PG013 Tourism, Culture, Sports and Recreation] 30-second video editing gastronomic tourism guide to promote tourism in Mariana on Renova's social networks

Communication
[Support for PG013 Tourism, Culture, Sports and Recreation] 30-second video editing general tourism guide to promote tourism in Mariana on Renova's social networks

Communication
[Support for PG013 Tourism, Culture, Sports and Recreation] 30-second video editing sports script to promote tourism in Mariana on Renova's social networks

Communication
[Support for PG020 Stimulus to Local Contracting] Production of a WhatsApp pill about job opportunities, via Recoloca Rio Doce, in the municipality of Barra Longa.

Communication
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of an article for the 21st edition of the Terra da Gente newspaper, taking stock of the number of subscribers to the 2022 Doce RFP.

Communication
[Support for PG010 Recovery of All Other Impacted Communities and Infrastructure] Production of an article for the 21st edition of the Terra da Gente newspaper on the progress of the works on the Exhibition Center, in Barra Longa.

Communication
[Alto Rio Doce] Production of an article for the 21st edition of the newspaper Terra da Gente in continuation of the series on judicialization in the municipality of Barra Longa. This time, about Axis 10, from the technical advisors.

Communication
[Support for PG012 Historical, Cultural and Artistic Memory] Production of an article for the 21st edition of the newspaper Terra da Gente about the cultural manifestation - capoeira group - of Barra Longa.

Communication
[Alto Rio Doce] Production of an article for a radio program about conversation circles about the judicialization in Barra Longa.

Communication
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of material for a radio program on the extension of registration for the Doce RFP.

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for a radio program on the extension of the deadline for access to the Simplified Indemnity System.

Communication
[Support for PG017 Resumption of Farming Activities] Production of material for a radio program about the Renova Herd program, developed for rural producers.

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for a radio program with information on anti-fraud laws in Brazil, as part of the action of the Anti-fraud plan.

Communication
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of material for a radio program with information about the Reading Incentive project in the municipality of Barra Longa.

Communication
[Support for PG033 Education Program for the Revitalization of Doce River] Production of material for a radio program with information about the Jupiter Project seminar, which is part of the Young Leadership training.

Communication
[Support for PG008 Reconstruction of Villages - Paracatu] Production of the 41st edition of the biweekly newsletter with maps, photos and an estimated schedule for the next 30 days for the resettlement works in Paracatu de Baixo.

Communication
[Support for Reconstruction of Villages - Paracatu] Creation of a GIF with the guidelines of the Resettlement Report to draw the reader's attention to receiving the bulletin.

Communication
[Support for PG008 Reconstruction of Villages - Paracatu] Production of a monthly newsletter for families in the Paracatu de Baixo resettlement, with content and photos on the progress of the works, status of projects filed with the city hall, permits issued, number of visits to families, between others.

Communication
[Support for PG008 Reconstruction of Villages - Paracatu] Production of the 42nd edition of the biweekly newsletter with maps, photos and an estimated schedule for the next 30 days for the resettlement works in Paracatu de Baixo.

Communication
[Multi-settlements] Development of a pamphlet for the public on the resettlement works with the aim of raising awareness about health and safety

Communication
[Multiresettlements] Development of a poster for the public of the resettlement works in order to raise awareness about health and safety

Communication
[Support for PG008 Reconstruction of Villages - Paracatu] Production of an A4 folder with information about the restoration works of the São Caetano Musical Society Museum School (Band House), in Monsenhor Horta.

Communication
[Support for PG008 Reconstruction of Villages - Paracatu] Production of a 2x2.20 panel with information about the restoration works of the School Museum and Music School Sao Caetano Musical Society (Band House
), in Monsenhor Horta.

Communication
[Support for PG008 Reconstruction of Villages - Paracatu] Production of a 3x2.20 panel with information on the restoration works of the São Caetano Musical Society Museum School (Band House
), in Monsenhor Horta.

Communication
[Support for PG008 Reconstruction of Villages - Paracatu] Production of a 6x2m50 stage background with information about the restoration works of the Museu Escola Escola Musical Sociedade Musical São Caetano (Band House
), in Monsenhor Horta.

Communication
[Support for PG008 Reconstruction of Villages - Paracatu] Production of a 15x10 photo frame for delivery to the community with information about the restoration works of the School Museum and Music School Sao Caetano Musical Society (Band House
), in Monsenhor Horta.

Communication
[Support for PG008 Reconstruction of Villages - Paracatu] Production of a 2x1 panel with information on the restoration works of the São Caetano Musical Society Museum School (Band House
), in Monsenhor Horta.

Communication
[Support for PG008 Reconstruction of Villages - Paracatu] Production of a Sound Car Spot to publicize the date of the delivery event of the restoration works of the School Museum and Music School Sao Caetano Musical Society (Band House
), in Monsenhor Horta.

Communication
[Support for PG033 Education Program for Revitalization of Rio Doce] Production of the Doce Alive fish mascot for action with children

Communication
[Support PG034 Environmental Emergency Preparedness Program] Production of backpacks for NUPDEC Mariana distribution

Communication
[Support for PG038 Doce River Basin Monitoring] Production of the Water Bulletin with information from January 2022

Communication
[Support for PG032 Improvement of Water Supply Systems] Production of a pill on the installation of the ferry in Resplendor to comply with the court decision of the 12th court

Communication
[Support for PG032 Improvement of Water Supply Systems] Production of Q&A to support
Dialogue teams, IR and Channels in individualized
Dialogues about the installation of the ferry in Resplendor to comply with the court decision of the 12th court

Communication
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production and distribution of the information on resettlement for families in Bento Rodrigues.

Communication
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] GIF production with the headlines of the Bento Rodrigues Resettlement Report

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Narrative production for the
Dialogue, IR and channels teams to use as support in individualized conversations about the suspension of the Novel Infrastructure in Axis 4.

Communication
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a pill for the community of Barra do Riacho in Aracruz informing that the Doce RFP would serve the community and that they could register their projects.

Communication
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Sound car for 3 days a week with dissemination of safety information and awareness about the care with the energized high voltage line of the resettlement electricity poles.

Communication
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Poster on the Bento Rodrigues resettlement work fronts to inform and raise awareness about the care with the high voltage energized line of the resettlement electricity poles.

Communication
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of an invitation in support of the Family Festival, an event in the school calendar of the community of Bento Rodrigues.

Communication
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of the backstage to support the Family Festival, an event in the school calendar of the community of Bento Rodrigues.

Communication
[Support PG008 Reconstruction of Villages - Bento Rodrigues] Production of a video about the history of the school, in support of the Family Festival, an event in the school calendar of the community of Bento Rodrigues.

Communication
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of a gift in support of the Family Festival, an event in the school calendar of the community of Bento Rodrigues.

Communication
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production and distribution of the first video of the monthly series of Resettlement of Bento Rodrigues in 1 min, with advances from the period

Communication
[Support to Economy and Innovation] Production of a pill inviting the community of Baixo Guandu to fill out the pre-registration form and choose the professional courses that will be offered to the community.

Communication
[Support to Economy and Innovation] Pill production inviting the community of Colatina to fill out the pre-registration form and choose the professional courses that will be offered to the community.

Communication
[Support to Economy and Innovation] Production of a pill inviting the community of Linhares to fill out the pre-registration form and choose the professional courses that will be offered to the community.

Communication
[Support to Economy and Innovation] Production of a pill to publicize the action of registering suppliers in Regência

Communication
[Support to Economy and Innovation] Production of a pill to publicize the action of registering suppliers in Povoação

Communication
[Foz do Rio Doce] Pill production inviting the community of Povoação to participate in a community meeting to discuss the TAC GOV.

Communication
[Foz do Rio Doce] Pill production inviting the Regencia community to participate in a community meeting to discuss the TAC GOV.

Communication
[Baixo Rio Doce] Production of a pill inviting the community of Resplendor, Itueta and Aimorés to learn about the Doce Alive project and present data on the water quality of the Doce River.

Communication
[Support to UST] Radio program on the RFP for hiring a company to carry out forest restoration services in the Manhuaçu River basin

Communication
[Support for PG013 Tourism, Culture, Sports and Recreation] Radio program on the extension of the Doce RFP

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Radio program on the Simplified Indemnity System

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Radio program on the Anti-fraud system

Communication
[Support for PG033 Education Program for Revitalization of the Doce River] Radio program on the Educator Training project

Communication
[Support for PG013 Tourism, Culture, Sports and Recreation] Radio program informing about the last day to apply for the Doce RFP

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Radio program on the Simplified Indemnity System

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Radio program on the Anti-fraud system

Communication
[Support for PG013 Tourism, Culture, Sports and Recreation] Radio program about the Reading Incentive project

Communication
[Support for PG038 Doce River Basin Monitoring] Radio program on the latest water bulletin with information on river monitoring

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Radio program on the Simplified Indemnity System

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Radio program on the Anti-fraud system

Communication
[UST Support] Radio program about the signing event of the forest restoration agreement in the Manhuaçu river basin

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Radio program on the Simplified Indemnity System

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Radio program on the Anti-fraud system

Communication
[Support for PG031 Sewage Collection and Treatment and Designation of Solid Waste] Radio program on the renovation of the sanitary landfill in Resplendor and Itueta

Communication
[Support for PG008 Reconstruction of Villages - Paracatu] Production of the 43rd edition of the biweekly newsletter with maps, photos and an estimated schedule for the next 30 days for the resettlement works in Paracatu de Baixo.

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for the 22nd edition of Voz da Foz newsletter on questions from fishermen related to the new requirements after the cut of the Emergency Financial Aid

Communication
[Support for PG016 Resumption of Aquaculture and Fisheries Activities] Production of an article for the 22nd edition of Voz da Foz newsletter on the test phase of the aquaponics system implemented in Areal

Communication
[Foz do Rio Doce] Production of a pill/invitation for the presentation of the TAC GOV in Regência

Communication
[Foz do Rio Doce] Production of pill/invitation for presentation of TAC GOV in Povoação

Communication
[Support for PG020 Stimulus to Local Contracting] Production of a pill inviting potential Regencia suppliers to participate in the registration of their services with the Renova Foundation

Communication
[Support for PG020 Stimulus to Local Contracting] Production of a pill inviting potential suppliers from Povoação to participate in the registration of their services with the Renova Foundation

Communication
[Foz do Rio Doce] Production of an explanatory video about the flooding in Patrimônio da Lagoa (Sooretama)

Communication
[Foz do Rio Doce] Production of a booklet, with explanatory content, on flooding in Patrimônio da Lagoa (Sooretama)

Communication
[Support for PG027 Restoration of Springs] Production of material for the Momento Renova on the RFP for Reforestation of the Manhuaçu River Basin

Communication
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of an article for Momento Renova about the registration for the second edition of the Doce RFP

Communication
[Support for PG004 Protection and Recovery of the Quality of Life of Other Peoples and Traditional Communities] Production of material for the Renova Moment on the partnership with the Municipality of Linhares for the construction of the Degredo water treatment plant

Communication
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of an article for Momento Renova about the young leadership project in Aracruz

Communication
[Support for PG010 Recovery of All Other Impacted Communities and Infrastructure] Production of material for the 13th edition of the Jornada de Barra Longa newsletter on the works of the Exhibition Center.

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for the 13th edition of the Jornada de Barra Longa bulletin on the first payments of the Simplified Indemnity System in the municipality.

Communication
[Alto Rio Doce] Production of an article for the 13th edition of the Jornada de Barra Longa newsletter about the conversations that took place in the four main neighborhoods of the city.

Communication
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of an article for the 13th edition of the Jornada de Barra Longa newsletter about the next steps of the Doce RFP in Barra Longa.

Communication
[Support for PG034 Environmental Emergency Preparedness Program] Production of material for the 13th edition of the Jornada de Santa Cruz do Escalvado and Rio Doce newsletter on the Continuing Training Cycle with Civil Defense agents.

Communication
[Support for PG034 Environmental Emergency Preparedness Program] Production of material for issue 13 of the Jornada de Santa Cruz do Escalvado and Rio Doce newsletter on the Civil Protection Nucleus.

Communication
[Support for PG019 Micro and Small Business Recovery Program] Production of an article for the 13th edition of the Jornada de Santa Cruz do Escalvado and Rio Doce newsletter on the most significant results of the Doce River Impulse project.

Communication
[Support for PG003 Protection and Recovery of the Quality of Life of Indigenous Peoples] Production of material for the 13th edition of the Jornada de Santa Cruz do Escalvado and Rio Doce newsletters on the training being carried out with local residents.

Communication
[Support for PG011 Recovery of Schools and Reintegration of the School Community] Production of material for the 13th edition of the Jornada de Barra Longa newsletter on the next steps of the Doce RFP
in Barra Longa.

Communication
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of an article for the 2nd edition of the Jornada newsletter (Foz and Juparanã) on the extension of registration in the second edition of the Doce RFP

Communication
[Foz do Rio Doce] Production of an article for the second issue of the Jornada newsletter (Foz and Juparanã) clarifying the non-relationship between the cofferdam and flooding in Patrimônio da Lagoa

Communication
[Foz do Rio Doce] Production of an article for the second issue of the Jornada newsletter (Foz and Juparanã) on the delivery of an equipped vehicle to the Civil Defense of Linhares

Communication
[Support for PG004 Protection and Recovery of the Quality of Life of Other Peoples and Traditional Communities] Production of material for the 2nd edition of the Jornada newsletter (Foz and Juparanã) on the partnership signed with the Municipality of Linhares for the construction of the sewage treatment plant water in exile

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for the 2nd edition of the Jornada newsletter (Foz and Juparanã) on tips to avoid scams

Communication
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for issue 2 of the Jornada bulletin (Foz and Juparanã) on the deadline for submitting the income tax return

Communication
[Foz do Rio Doce] Production of an article for the second issue of the Jornada newsletter (Foz and Juparanã) on the change of the 0800 telephone number for the hearing impaired

Communication
[Support for PG040 CAR and PRAs] Production of a printed booklet to inform rural producers' adherence to the Minas Gerais Environmental Regularization Program, in partnership with the State Forestry Institute (IEF).

Communication
[Support for PG040 CAR and PRAs] Newsletter production to inform and encourage rural producers to adhere to the Minas Gerais Environmental Regularization Program, in partnership with the State Forestry Institute (IEF).

Communication
[Support for PG040 CAR and PRAs] Production of posts for the Renova Foundation's social networks to publicize the booklet of the Minas Gerais Environmental Regularization Program, in partnership with the State Forestry Institute (IEF) (IEF).

Communication
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a radio program to publicize the extension of the date for inscriptions in the Doce RFP.

Communication
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a radio program to publicize the extension of the date for inscriptions in the Doce RFP.

Communication
[Support for PG033 Education Program for Revitalization of the Doce River] Production of a radio program to publicize the advancement of Young Leadership Training with the creation of 13 projects by young people from Médio Rio Doce.

Communication
[Support to Economy and Innovation] Production of a radio program to publicize actions to promote the local economy, offering consultancy with the objective of formalizing 20 associations in the Doce River Basin.

Communication
[Support for PG032 Improvement of Water Supply Systems] Production of a radio program to publicize job openings on the Recoloca Rio Doce platform to work on the pipeline works in Governador Valadares.

Communication
[Support for PG038 Doce River Basin Monitoring] Production of a Whatsapp Pill to disseminate monitoring actions and data on water quality to residents of Naque and Belo Oriente.

Communication
[Mid Doce River] Production of a Whatsapp pill to publicize the monthly meeting between the Social
Dialogue team of the Renova Foundation and the community of Pedra Corrida, district of Periquito.

Communication
[Support to UST] Production of a radio program to publicize the Launch of the RFP Forest Restoration in the Corrente Grande River Basin, held on 05/24 in the city of Governador Valadares.

Communication
[Support for Economy and Innovation] Production of a Whatsapp Pill to publicize the new training courses held in partnership with Senai/MG for the residents of Baguari (District of Governador Valadares), Cachoeira Escura (District of Belo Oriente), Galileia, Naque and Periquito.

Communication
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a radio program to publicize the training of library managers and the projects developed by them for the modernization of municipal public libraries.

Dialogue
In Alto Rio Doce, collective meetings were held in Barra Longa (MG), in the communities of Morro Vermelho, Volta da Capela, Centro, Gesteira and Rural Areas to present legal guidelines in the territory. In Rio Doce and Santa Cruz do Escalvado, meetings were held to pass on information about the
Communication Channels of the Renova Foundation.

Dialogue
In Calha do Rio Doce, emphasis is given to the actions to clarify, with those affected, about the Simplified Indemnity System. For this, the following were carried out: I) face-to-face collective
Dialogue with those affected in Santana do Paraíso; II) remote collective
Dialogue with those affected in Sem Peixe; III) systematic sending of materials (pills, audios and videos by WhatsApp) to those affected in the territory. Also in the territory, support was given in providing clarification on the process of implementing the Community Bank of Baixa Verde (Dionísio/MG) with residents and leaders through the holding of two collective
Dialogues in person in the community. In São José do Goiabal, there was also a collective meeting to articulate the participation of the population in the face-to-face meeting of the ComeSee Leaderships project, scheduled for June/22.

Dialogue
In Médio Rio Doce, several face-to-face visits were made in May: monitoring of on-site visits with the Doce River Basin Monitoring Program (PG38) and representatives of the local community, to understand the collection of water quality in the Doce River, in Aimorés (MG) and Tumiritinga (MG). There was also a technical visit to the Liberdade settlement (Periquito, MG) with the programs for the Recovery of Permanent Preservation Areas (APPs) and Water Recharges (PG26) and Recovery of Springs (PG27).

Dialogue
In the territory of Espírito Santo, we highlight the Conducting of field activities to monitor the collection of liquids and sediments in the Piraquê-Açu and Riacho rivers in the community of Barra do Riacho (Aracruz), on 05/11/2022 and 05/12/2022. The action is part of the Action Plan of the Water Monitoring Working Group in Aracruz/Barra do Riacho, made up of community leaders, teams from the
Communication, Participation,
Dialogue and Social Control Program (PG06) and the Doce River Basin Monitoring Program (PG038), and aims to promote participation and social control over the actions of the Quali-Quantitative Systematic Monitoring Program (PMQQS).

Dialogue
Also in Espírito Santo, collective face-to-face agendas were held with residents and leaders of the communities of Linhares, Baixo Guandu, and Colatina, to discuss the possibilities of professional qualification courses in the municipalities. In Regencia, Povoação and Linhares, agendas were held with residents and leaders for a presentation on the TAC-Governance.

Customer service channels
Participation of ISCs agents in training for qualification and improvement of care on the reparation and compensation process: Technical Adaptation | Processes and Products (23/05).

Customer service channels
In the month of April, we highlight the holding of 06 Mobile ISCs, an itinerant strategy of the Information and Service Centers, to resolve doubts and welcome manifestations: on 05/17, 05/24 and 05/31 a Mobile ISC was held in the community of Regencia (Linhares); on 05/19 and 05/26 in the community of Povoação (Linhares); and on 04/05 in the community of Ilha do Rio Doce, Caratinga.

Customer service channels
Continuity of the reception work and clarification of doubts in the Information and Service Centers; analysis, treatment and finalization of manifestations with emphasis on demands for income reporting, meeting all requests for sending a report.

Customer service channels
Execution and monitoring of the Action Plan, together with the teams of the Recovery Programs of HPP Risoleta Neves (PG09), Recovery of Other Impacted Communities and Infrastructures (PG10), Reimbursement and Indemnity (PG02), Resumption of Farming Activities (PG17) and Reconstruction of Villages (“Resettlement” and “Temporary Housing” - PG08), involving analysis, support to the treatment, training and adjustments in the management flow and resolution of requests. The objective is to manage and respond to pending claims related to the themes in the territories of Mariana and the Upper Doce River territories. In the Mid Doce River an analysis was carried out, support was given to the handling and feedback of requests related to the Governador Valadares Pipeline (MG) in conjunction with the Water Treatment and Alternative Water Withdrawal Program (PG32).

Ombudsman's Office

There were no relevant facts this month.

Communication

[Support for PG038 Doce River Basin Monitoring] PMQQS infographic edition

Communication

[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill guiding people to seek safe information on the Renova Foundation website, in materials shared by Dialogue or in published court decisions.

Communication

[Calha do Rio Doce] Production of a radio program with a balance of the Doce River Basin Water Circuit held in São José do Goiabal.

Communication

[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a WhatsApp pill to publicize the dates of the clarification workshops on the Doce RFP in April.

Communication

[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a WhatsApp pill inviting participants from the Project to Strengthen Local Organizations to special workshops to clarify the 2nd Doce RFP.

Communication

[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill with guidelines on how to identify possible situations of scams or fraud, as part of the action of the Anti-fraud plan.

Communication

[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for a radio program with guidelines on how to identify possible situations of scams or fraud, as part of the action of the Anti-fraud plan.

Communication

[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for a radio program informing that the deadline for joining the Simplified Indemnity System ends on 04/30.

Communication

[Support PG033 Education Program for Revitalization of the Doce River] Creation of a box to pack the Doce Alive puzzle

Communication

[Baixo Rio Doce] Production of a pill inviting the community of Columbia, in Colatina, to a face-to-face meeting where the 2nd edition of the Doce RFP will be presented.

Communication

[Baixo Rio Doce] Pill production inviting the community of Baixo Guandu to a face-to-face meeting with the objective of listening to them about which qualification courses will best meet the demands of the locality. After hearing, the Economics and Innovation program will offer the courses.

Communication

[Support for PG011 Recovery of Schools and School Community Reintegration Program] Publicity on Renova's social media about the renovation of temporary schools in Bento and Paracatu for the return of face-to-face classes

Communication

[Support to PG013 Tourism, Culture, Sports and Recreation] Production of a radio program with information about the special workshops of the Doce RFP for participants of the project to Strengthen Local Organizations.

Communication

[Support to PG013 Tourism, Culture, Sports and Recreation] Audio production for sound car, reinforcing the registrations in the second edition of the Doce RFP

Communication

[Support for PG027 Restoration of Springs] Production of material for Momento Renova, publicizing the RFP registrations for the Reforestation of the Guandu River Basin.

Communication

[Support for PG020 Stimulus to Local Contracting
] Production of material for Momento Renova, publicizing job vacancies for Linhares, available on the Recoloca Rio Doce Platform.

Communication
[Support for PG013 Tourism, Culture, Sports and Recreation] Pill production, reinforcing registration for the second edition of the Doce RFP.

Communication

[Support for PG013 Tourism, Culture, Sports and Recreation] Production of e-mail marketing, reinforcing registrations in the second edition of the Doce RFP.

Communication

[Support for PG038 Doce River Basin Monitoring] Production of material for Momento Renova, publicizing the actions of the Doce Alive Project in schools in Linhares and Bebedouro, in ES

Communication

[Support for ] Production of material for Momento Renova, publicizing the opening of registrations for the Agroecology RFP.

Communication

[Mariana] Publication of video on Renova's social networks promoting the 20th edition of Jornada Mariana

Communication

[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill with clarification on the payment of lost profits in 2022 to professional fishermen.

Communication

[Support for PG001 Survey and Registration of the Affected Population] Production of radio material about the registration carried out by Synergia and the inspections for the elaboration of judicial reports that take place, simultaneously, in the territories.

Communication

[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for a Renova Radio program with information on anti-fraud measures adopted at all stages of the Simplified Indemnity System.

Communication

[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill with information on the creation of a new channel (exclusive email) for lawyers to send questions and requests about the Attorney’s Portal.

Communication

[Support for PG001 Survey and Registration of the Affected Population] Production of a WhatsApp pill about the registration carried out by Synergia and the inspections for the elaboration of judicial reports that take place, simultaneously, in the territories.

Communication

[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a pill informing that lawyers must enter the new consent and authorization term signed by the applicant for compensation through the Simplified Indemnity System on the Portal.

Communication

[Institutional Relations Support] Production of a radio program on the transfer of the Health Fund for the implementation of the Steel Valley region East SAMU.

Communication

[Support for PG020 Stimulation of Local Hiring] Production of material for a radio program publicizing the face-to-face training of Recoloca Rio Doce in Sem-Peixe, on 04/27.

Communication

[Support for PG013 Tourism, Culture, Sports and Recreation] Production of an article for a radio program about the last days of registration for the second edition of the Doce RFP.

Communication

[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the deadline for joining the Simplified Indemnity System ends on 04/30.

Communication

[Multiterritorial] Production of a WhatsApp pill to inform that the deadline for the Tax Return Declaration has been extended until 05/31 and explaining to those affected how to access the booklet with clarifications.

Communication

[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the deadline for joining the Simplified Indemnity System ends on 04/30 and that the analysis of the requests sent is proceeding normally.

Communication

[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of radio material informing that the deadline for joining the Simplified Indemnity System is until 04/30.

Communication

[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for a radio program with information on misrepresentation, as part of the action of the Anti-fraud plan.

Communication

[Support for PG020 Stimulus to Local Contracting] Production of a story for Momento Renova informing and inviting residents of Linhares to a lecture on the Recoloca Rio Doce platform

Communication

[Support for PG013 Tourism, Culture, Sports and Recreation] Production of an article for Momento Renova informing about the end of registration in the second edition of the Doce RFP.

Communication

[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a pill informing about the extension of registration for the second edition of the Doce RFP.

Communication
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of e-mail marketing informing about the extension of registration for the second edition of the Doce RFP.

Communication

[Foz do Rio Doce] Production of a pill inviting residents of Linhares to participate in a meeting to present the Economy and Innovation actions

Communication

[Mariana] Article on numbers and specific flow of compensation in Mariana for the 13th edition of Voz da Comunidade

Communication

[Mariana] Article about the possibilities, responsibilities and status of what can be done with the affected areas of Bento and Paracatu for the 13th edition of Voz da Comunidade

Communication

[Mariana] Article on the identification and stories of colonial farms in the affected regions for the 13th edition of Voz da Comunidade

Communication

[Mariana] Article about the Home is where the heart is project, highlighting the associations and advances of craft groups for the 13th edition of Voz da Comunidade

Communication

[Mariana] Article about the Jupiter project with the testimony of a young participant for the 13th edition of Voz da Comunidade

Communication

[Mariana] Article about the resumption and challenges of online classes in schools in Bento and Paracatu for the 13th edition of Voz da Comunidade

Communication

[Mariana] Article on the progress and completion of public property works in Bento Rodrigues and Paracatu for the 13th edition of Voz da Comunidade

Communication

[Mariana] Article about services and products sold by those affected for the 13th edition of Voz da Comunidade

Communication

[Medium Rio Doce] Production of a Whatsapp Pill to publicize the presence of the Mobile ISC in the city of Ilha Brava, community of Governador Valadares

Communication

[Medium Rio Doce] Production of a Whatsapp Pill to publicize the presence of the Mobile ISC in Baguari, district of Governador Valadares

Communication

[Medium Rio Doce] Production of a Whatsapp Pill to publicize the presence of the Mobile ISC in the city of Periquito.

Communication

[Medium Rio Doce] Production of a Whatsapp Pill to publicize the presence of the Mobile ISC in the Liberdade Settlement, in Periquito.

Communication

[Support for Economy and Innovation] Production of a Whatsapp Pill to publicize job vacancies available in the construction of the new water withdrawal in Governador Valadares through the Recoloca Rio Doce platform.

Communication

[Support to Economy and Innovation] Production of a Radio Program to publicize job vacancies available in the new water withdrawal works in Governador Valadares through the Recoloca Rio Doce platform.

Communication

[Support to Economy and Innovation] Production of a Radio Program to publicize the face-to-face training "how to prepare for the job market" held in Governador Valadares by the Recoloca Rio Doce platform.

Communication

[Support to Economy and Innovation] Production of a Radio Program to publicize the conclusion of the training of the Supplier Development Program with a focus on Governador Valadares.

Communication

[Support for PG032 Improvement of Water Supply Systems] Production of a radio program to publicize the status of 56% completion of the work on the new water withdrawal in the urban and rural stretch and in the catchment area on the Corrente Grande River.

Communication

[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a Whatsapp Pill to publicize a meeting with the community with the aim of disseminating and clarifying doubts about the Doce RFP for the residents of Cachoeira Escura, district of Belo Oriente.

Communication

[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a Whatsapp Pill to publicize a meeting with the community in order to publicize and clarify doubts about the Doce RFP for the residents of Naque.

Communication

[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a Radio Program to reinforce the dissemination of the opening of registrations in the 2nd Doce RFP, including the description of modalities and people who can participate.

Communication

[Support for PG008 Reconstruction of Villages] Production of a monthly newsletter for families in the resettlement of Paracatu de Baixo, with content and photos on the progress of the works, status on projects filed with the city hall, permits issued, number of visits to families, among others.

Communication

[Support for Reconstruction of Villages - Paracatu] Creation of a GIF with the guidelines of the Resettlement Report to draw the reader's attention to receiving the bulletin.

Communication

[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of a monthly newsletter for families in the Bento Rodrigues resettlement, with content and photos about the progress of the works, status on projects filed with the City, permits issued, number of visits to families, among others.

Communication

[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Creation of a GIF with the guidelines of the Resettlement Report to draw the reader's attention to receiving the newsletter.

Communication

[Baixo Rio Doce] Pill informing the reopening of the ISC in Colatina and that the office is at a new address.

Communication

[Support for PG002 Compensation and Indemnity of Impacted Parties] Article in the 16th edition of the Jornada do Baixo Rio Doce Bulletin on the deadlines for joining the Simplified Indemnity System.

Communication

[Support for PG002 Compensation and Indemnity of Impacted Parties] Article in the 16th edition of the Jornada do Baixo Rio Doce Bulletin on how to request compensation in the Agriculture Damage category and the amounts already paid in the territory.

Communication

[Support for PG002 Compensation and Indemnity of Impacted Parties] Article in the 16th edition of the Jornada do Baixo Rio Doce Bulletin on the submission of the Income Report to declare Income Tax.

Communication

[Support for PG002 Compensation and Indemnity of Impacted Parties] Article in the 16th edition of the Jornada do Baixo Rio Doce Bulletin about the anti-fraud campaign being developed by the Renova Foundation.

Communication

[Support to UST] Article in the 16th edition of the Jornada do Baixo Rio Doce Bulletin on Forest Restoration and how this project helps to recover the water quality of the Doce River.

Communication

[Support to UST] Article in the 16th edition of the Jornada do Baixo Rio Doce Bulletin on Recovery of Springs and how this project helps to recover the water quality of the Doce River.

Communication

[Support for PG031 Sewage Collection and Treatment and Designation of Solid Waste] Article in the 16th edition of the Jornada do Baixo Rio Doce Bulletin about transfers to the sanitation area and how this project helps to restore the quality of the water in the Doce River. It had content on the completion of an ETE in Colatina, a work carried out by the municipality and with resources from Renova.

Communication

[Support for PG038 Doce River Basin Monitoring] Article in the 16th edition of the Jornada do Baixo Rio Doce Bulletin about monitoring the water quality of the Doce River and what we can already say from the data generated.

Communication

[Support to Economy and Innovation] Article in the 16th edition of the Jornada do Baixo Rio Doce Bulletin about the project to Strengthen Associativism and Cooperativism, which supported the formalization of associations, training and support for improvements and income supplementation.

Communication

[Support for PG013 Tourism, Culture, Sports and Recreation] Article in the 16th edition of the Jornada do Baixo Rio Doce Bulletin about the second edition of the Doce RFP, calling for registration and how to participate.

Communication

[Support to UST] Radio program informing that the Renova Foundation won the Hugo Werneck award with the ReNaturalize project, which promotes the ecological restoration of the Gualaxo do Norte River.

Communication

[Support for PG013 Tourism, Culture, Sports and Recreation] Radio program informing about the opening of the 2nd edition of Doce RFP and informing how to participate.

Communication

[Support for PG002 Compensation and Indemnity of Impacted Parties] Radio program informing about the deadline to join the Simplified Indemnity System.

Communication

[Support PG002 Compensation and Indemnity of Impacted Parties] Radio program informing about a team that verifies all indemnification documentation to avoid fraud.

Communication

[Support to Economy and Innovation] Radio program informing that twenty-two businesses in Espírito Santo and Minas Gerais participated in the Project for the Development and Strengthening of Solidarity-Based Associations and Cooperatives and had good results.

Communication

[Support for PG002 Compensation and Indemnity of Impacted Parties] Radio program informing that the company Sinergia continues to register those affected.

Communication

[Support PG002 Compensation and Indemnity of Impacted Parties] Radio program informing about a team that verifies all indemnification documentation to avoid fraud.

Communication

[Support to Economy and Innovation] Radio program informing about the inscriptions for the Agroecology and Organic Production RFP in the Espírito Santo portion of the Doce River Basin.

Communication

[Support to Economy and Innovation] Radio program informing the free and in-person lectures of Recoloca Rio Doce that takes place in Colatina and Aimorés.

Communication

[Support for PG013 Tourism, Culture, Sports and Recreation] Radio program reinforcing that registration is open for the 2nd edition of the Doce RFP and informing how to participate.

Communication

[Support to Economy and Innovation] Video production with associations participating in the Project for Strengthening Associativism and Cooperativism.

Communication

[Support for Economy and Innovation] Article on Conecta and dissemination of the video with associations participating in the Project to Strengthen Associativism and Cooperativism.

Communication

[Support to Economy and Innovation] Pill to disseminate the video of associations participating in the Project to Strengthen Associativism and Cooperativism.

Communication

[Support to Economy and Innovation] Article in the No Caminho Newsletter informing about the Project for Strengthening Associativism and Cooperativism and sharing the video with the associations.

Communication

Recoloca Rio Doce promotes training for the job market in Mariana and region.

Communication

Sewage treatment stations are completed and a Civil Defense vehicle is delivered with compensatory funds in Linhares.

Communication

Registration for the Doce RFP is open until April 29 in Minas Gerais and Espírito Santo.

Communication
Expansion of East SAMU/Steel Valley region will benefit 1.5 million people.

Communication

Deadline for joining the Simplified Indemnity System ends on April 30.

Communication

Civil Defenses of Mariana and region receive training to improve service.

Communication

Registration of those affected generates 116 job opportunities.

Customer service channels

Participation of ISCs agents in training for qualification and improvement of care on the reparation and compensation process: SGS Training | General Guidelines (04/07 and 04/20); Knowing the Personal Protection and Security Protocol (26/04).

Customer service channels

In April, the highlight was the holding of 08 Mobile ISCs, an itinerant strategy of the Information and Service Centers, to resolve doubts and welcome manifestations: on 04/05 and 04/19, Mobile ISC was held in the Regência community (Linhares); on 04/07 and 04/20 in the community of Povoação (Linhares); on 04/05 in Ilha Brava and Baguari (Governador Valadares); on 04/04 in Periquito Headquarters; and on 06/04 in the Liberdade Settlement (Periquito). The main themes of the manifestations registered in the Mobile ISCs in the month of April involved: questioning or clarifying doubts about the Simplified Indemnity System, Business Interruption, Emergency Financial Aid and Recovery of Springs.

Customer service channels

Continuity of welcoming and making active contacts for guidance on the replacement of the Income Statement with rectified calculations, as well as the search for those not located for delivery of the document.

Customer service channels

Execution and monitoring of the Action Plan, together with the teams of the Recovery Programs of HPP Risoleta Neves (PG09), Recovery of Other Impacted Communities and Infrastructures (PG10), Reimbursement and Indemnity (PG02), Resumption of Farming Activities (PG17) and Reconstruction of Villages (“Resettlement” and “Temporary Housing” - PG08), involving analysis, support to the treatment, training and adjustments in the management flow and resolution of requests. The objective is to manage and respond to pending claims related to the themes in the territories of Mariana and the Upper Doce River territories. In the Mid Doce River an analysis was carried out, support was given to the handling and feedback of requests related to the Governador Valadares Pipeline (MG) in conjunction with the Water Treatment and Alternative Water Withdrawal Program (PG32).
Dialogue At Alto Rio Doce, efforts were made to publicize and clarify doubts about the Renova Foundation's Communication Channels, in addition to presenting the scope of the Social Dialogue through collective dialogues. The meetings were face-to-face and took place in the municipalities of Rio Doce (MG) and Santa Cruz do Escalvado (MG). Also noteworthy was the holding of conversation circles in the municipality of Barra Longa, to clarify doubts about the topic of Judicialization.
Dialogue A highlight was the holding of workshops with students from the community of Bebedouro (Linhares) and Linhares sede (ES) to present the Doce Alive Project, which seeks to systematically monitor the quality of water throughout the entire Doce River Basin, and accompany its recovery over time.
Dialogue Also in Espírito Santo, a meeting was held with the Association of Handicrafts of the community of Povoação (Linhares), to welcome and qualify demands for projects aimed at the needs of the group.

Communication

[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for a radio program on improvements to the Simplified Compensation System that allow the identification of a deceased person in the application.
[Calha do Rio Doce] Production of a WhatsApp pill inviting professional fishermen from Ipatinga to the Social Dialogue meeting, on 03/10, on the Simplified Indemnity System.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of material for a radio program about Perd's Birds, a bird watching project supported by the Doce RFP.
[Foz do Rio Doce] Publication of an article explaining what judicialization means.
[Support for PG038 Doce River Basin Monitoring] Publication of an article about the updating of Renova's website with the latest versions of the Water Newsletter.
[Foz do Rio Doce] Publication of the article, inviting the listener to access the updated platform with data on the reparation.
[Foz do Rio Doce] Production of a pill, inviting fishermen from Povoação to participate in a meeting to present the draft of the new RFP.
[Support for PG020 Stimulus to Local Contracting] Pill production, talking about the continuity of pre-registration for the Administrative Assistant course in Povoação.
[Support for PG005 Social Protection Program] Production of a WhatsApp pill inviting residents of Tumiritinga, on 03/16, to a meeting on the Municipal Monitoring Committee of the Social Protection Program.
[Support for PG005 Social Protection Program] Production of a WhatsApp pill inviting residents of Governador Valadares, on 03/30, to a meeting on the Municipal Monitoring Committee of the Social Protection Program.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of an article about the start of registration for the second edition of the Doce RFP.
[Support for PG020 Stimulus to Local Contracting] Production of material on on-site curriculum development courses in Linhares, Povoação and Regência.
[Support for PG020 Stimulus to Local Contracting] Production of segmented posts on Renova's social networks about on-site curriculum development courses in Linhares, Povoação and Regência.
[Support for PG020 Stimulus to Local Contracting] Production of segmented posts on Renova's social media about the resumption of registration for the administrative assistant course in Regência and Povoação.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a pill about the start of registration for the second edition of the Doce RFP.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of e-mail marketing about the start of registration for the second edition of the Doce RFP.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for a Renova Radio program with information on anti-fraud measures adopted at all stages of the Simplified Indemnity System.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a poster for the ISCs with information on the anti-fraud measures adopted at all stages of the Simplified Indemnity System.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill with information on the anti-fraud measures adopted at all stages of the Simplified Compensation System.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for a Renova Radio program with information about the income report for the 2021 Tax Return Declaration.
[Foz do Rio Doce] Production of pill informing and inviting the community of Regência to participate in the activity.
[Foz do Rio Doce] Production of a spot for broadcasting in a sound car, and inviting the Regencia community to participate in the activity.
[Foz do Rio Doce] Production of text for a sound car spot, inviting the community of Bebedouro to participate in a meeting on repair actions and 2nd edition of the Doce RFP.
[Support to PG013 Tourism, Culture, Sports and Recreation] Production of pill informing and inviting communities to participate in workshops to clarify doubts.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a spot informing and inviting communities to participate in the workshops to clarify doubts.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a poster informing about the Doce RFP.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a pamphlet informing about the Doce RFP.
[Support for PG013 Tourism, Culture, Sports and Recreation] Radio program, reinforcing the start of the registration period for the Doce RFP: 2nd edition.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a radio program about the launch of the second Doce RFP and the start of registration.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a radio program about the launch of the second Doce RFP and the start of registration.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of radio material with general information on how to access the Simplified Indemnity System.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of radio material with information on types of fraud.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Printing of booklets with information on Income Tax Returns to be distributed in Calha, Médio, Baixo and Foz, during the Mobile ISCs or at the ISCs offices.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill with information on types of fraud.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Printing of a folder with information about the User Portal to be distributed in Calha, Médio, Baixo and Foz, during the Mobile ISCs or at the ISCs' offices.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that in March those affected in Barra Longa began to receive compensation through the Simplified Indemnity System.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that in March those affected in Mariana began to receive compensation through the Simplified Indemnity System.
[Support for PG001 Survey and Registration of the Affected Population] Production of a WhatsApp pill informing that, in order to be served by the Renova Foundation's programs, it is necessary to carry out a registration interview. The pill highlights health care against Covid to be taken during interviews.
[Support for PG016 Resumption of Aquaculture and Fishing Activities] Production of a WhatsApp pill to invite fish farmers from the Calha do Rio Doce territory to the virtual meeting on the Fisheries RFP, on 03/15.
[Calha do Rio Doce] Production of a WhatsApp pill to publicize the Mobile ISC in São José do Goiabal on 03/23 and 24.
[Support for PG020 Stimulus to Local Contracting] Production of a pill to advertise available vacancies on the Recoloca Rio Doce platform for Rio Casca and Ipatinga.
[Support for PG020 Stimulus to Local Contracting] Production of a pill to publicize vacancies available on the Recoloca Rio Doce platform for Governador Valadares.
[Support for PG032 Improvement of Water Supply Systems] Production of an article on the status of the pipeline works in Governador Valadares.
[Support for PG032 Improvement of Water Supply Systems] Publication of an article in the 10th edition of the Jornada de Governador Valadares on the progress of the pipeline works.
[Support for PG026 Recovery of Permanent Preservation Areas PPA] Publication of an article in the 10th edition of the Jornada de Governador Valadares about forest restoration work in the municipality.
[Support for PG017 Resumption of Farming Activities] Publication of an article in the 10th edition of the Jornada de Governador Valadares on the assistance provided by Technical Assistance and Rural Extension (Ater) to about 30 families in the municipality.
[Support for PG020 Stimulus to Local Contracting] Publication of an article in the 10th edition of the Jornada de Governador Valadares about job openings in the municipality.
[Institutional Relations Support] Publication of an article in the 10th edition of the Jornada de Governador Valadares about the Regional Hospital.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Publication of an article in the 10th edition of Jornada Governador Valadares on the functioning of the PIM/AFE System (SPA).
[Support for PG002 Compensation and Indemnity of Impacted Parties] Publication of an article in the 10th edition of the Jornada Governador Valadares informing that the GV ISC is open to assist those affected.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Publication of an article in the 1st edition of the Jornada do Médio Rio Doce on the functioning of the PIM/AFE System (SPA).
[Support for PG017 Resumption of Agricultural Activities] Publication of an article in the 1st edition of the Jornada do Médio Rio Doce on Technical Assistance and Rural Extension (Ater).
[Support for PG026 Recovery of Permanent Preservation Areas PPA] Publication of an article in the 1st edition of the Jornada do Médio Rio Doce on the results achieved from the forest restoration work.
[Support for PG032 Improvement of Water Supply Systems] Publication of an article in the 1st edition of the Jornada do Médio Rio Doce on improving water supply from the new treatment plants.
[Support for PG005 Social Protection Program] Publication of an article in the 1st edition of the Jornada do Médio Rio Doce on the project for Strengthening Links and Sociocultural and Assistance Practices, by Rede Vidas, selected in the Social Protection RFP.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Publication of an article in the 1st edition of the Jornada do Médio Rio Doce on the functioning of the Information and Service Centers (ISCs).
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for a radio program with information on misrepresentation, as part of the action of the Anti-fraud plan.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill with information on misrepresentation, as part of the Anti-fraud plan action.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for a radio program informing that in March those affected in Barra Longa began to receive compensation through the Simplified Indemnity System.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for a radio program informing that in March those affected in Mariana began to receive compensation through the Simplified Indemnity System.
[Support for PG001 Survey and Registration of the Affected Population] Production of material for a radio program informing that, in order to be served by the programs of the Renova Foundation, it is necessary to carry out the registration interview. The pill highlights health care against Covid to be taken during interviews.
[Support for PG033 Education Program for the Revitalization of Doce River] Production of a radio program with the summary of the Vozes das Juventudes seminar and of the Doce River Roots and Wings project, which brought together young people from Calha who participate in the Young Leadership Training.
[Support for PG008 Reconstruction of Villages - Paracatu] Publication of an article in the 18th edition of Voz da Comunidade de Mariana on the status of the resettlement works in Paracatu de Baixo.
[Support for PG012 Historical, Cultural and Artistic Memory] Publication of material in the 18th edition of Voz da Comunidade de Mariana on cultural manifestations in Ponte do Gama.
[Mariana] Publication of an article in the 18th edition of “Voz da Comunidade” de Mariana on solidarity between those affected by the dam and those affected by the rains in Mariana.
[Support for PG034 Environmental Emergency Preparedness Program] Publication of material in the 18th edition of Voz da Comunidade de Mariana on guidelines for the rainy season.
[Support for PG012 Historical, Cultural and Artistic Memory] Publication of material in the 18th edition of Voz da Comunidade de Mariana on the continuity of the Three Kings Celebration in Paracatu de Baixo.
[Support for PG011 Recovery of Schools and School Community Reintegration Program] Publication of material in the 18th edition of Voz da Comunidade de Mariana on the renovation of temporary schools in Bento and Paracatu.
[Support for PG013 Tourism, Culture, Sports and Recreation] Publication of an article in the 18th edition of Voz da Comunidade de Mariana on the 2nd Doce RFP.
[Mariana] Publication of an article in the 18th edition of the “Voz da Comunidade” de Mariana on COVID vaccination.
[Mariana] Publication of an article in the 18th edition of “Voz da Comunidade de Mariana” about services offered by the community.
[Support for PG008 Reconstruction of Villages - Paracatu] Publication of an article in the 20th edition of Jornada Mariana on the revitalization of Band House in Monsenhor Horta.
[Support for PG008 Reconstruction of Villages] Publication of an article in the 20th edition of Jornada Mariana on the status of resettlements in Mariana.
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Publication of an article in the 20th edition of the Jornada Mariana on revegetation of the Mariana landfill.
[Support for PG020 Stimulus to Local Contracting] Publication of an article in the 20th edition of Jornada Mariana about companies qualified by the Supplier Development Program able to provide services.
[Support PG033 Education Program for Revitalization of Doce River] Dissemination of material in the 20th edition of Jornada Mariana on the Léo Clube Gaveteiro projects and the Riparian Vegetation Project of Vila Cafundão supported by the training.
[Support for PG013 Tourism, Culture, Sports and Recreation] Publication of an article in the 20th edition of the Jornada Mariana on the status of the Mariana Tourism Productive Arrangement Development Agency (Adapro).
[Support for PG013 Tourism, Culture, Sports and Recreation] Publication of an article in the 20th edition of Jornada Mariana about Mariana's tourist video.
[Mariana] Publication of an article in the 20th edition of Jornada Mariana on the relaunch of the Transparency Portal.
[Support for PG013 Tourism, Culture, Sports and Recreation] Publication of an article in the 20th edition of Jornada Mariana about the launch of the 2nd Doce RFP.
[Support for PG034 Environmental Emergency Preparedness Program] Creation of an e-mail invitation for the inaugural class of courses for the Civil Defense of Mariana and Alto.
[Support for PG020 Stimulus to Local Contracting] Creation and publication on Renova's social networks about the professional training courses offered by Renova.
[Support for PG020 Stimulus to Local Contracting] Disclosure on Renova's social networks about companies qualified by the Supplier Development Program able to provide services.
[Support for PG020 Stimulus to Local Contracting] Creation of a pill for registration in professional training courses offered by the Renova Foundation.
[Multiterritorial] Creation of a folder to publicize Renova's Transparency Portal.
[Support for PG038 Doce River Basin Monitoring] Production of a satisfaction inquiry form for Doce Alive interventions.
[Support PG012 Historical, Cultural and Artistic Memory] Production of a table calendar with the dates of Mariana's cultural events.
[Support PG012 Historical, Cultural and Artistic Memory] Production of a wall calendar with the dates of Mariana's cultural events.
[Support for PG020 Stimulus to Local Contracting] Creation of e-mail marketing to publicize the list of local suppliers.
[Support for PG013 Tourism, Culture, Sports and Recreation] Preparation of an article for the 21st edition of Voz da Foz on the opening of registration for the second edition of the Doce RFP.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Preparation of an article for the 21st edition of Voz da Foz on the new way of accessing mediated indemnity and emergency financial assistance programs.
[Communication with Territories] Preparation of an article for the 21st edition of "Voz da Foz" about the rainy season and its impacts on communities in Foz do Rio Doce.
[Communication with Territories] Preparation of an article for the 21st edition of "Voz da Foz" on how schools in the communities prepared to receive students in person.
[Communication with Territories] Preparation of an article for the 21st edition of "Voz da Foz" on the economic impacts on communities as a result of the failure to hold Carnival.
[Communication with Territories] Preparation of an article for the 21st edition of "Voz da Foz" to publicize some services provided by residents of Foz communities.
[Communication with Territories] Production of material on the clarification workshops on the Doce RFP.
[Communication with Territories] Production of material, inviting people to participate in the lecture to be given by the Supplier Development Program.
[Support for PG016 Resumption of Aquaculture and Fisheries Activities] Production of a WhatsApp pill to invite fishing professionals from the Baixo Minas and Medio Rio Doce territories to the virtual meeting on the Fisheries RFP, on 03/28.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill with clarification on the payment of lost profits in 2022.
[Calha do Rio Doce] Production of material for the radio program about the Doce River Basin Water Circuit in São José do Goiabal.
[Calha do Rio Doce] Production of a welcome banner for the Doce River Basin Water Circuit event in São José do Goiabal.
[Calha do Rio Doce] Production of a notebook for the Doce River Basin Water Circuit event in São José do Goiabal.
[Calha do Rio Doce] Production of posters for the Doce River Basin Water Circuit event in São José do Goiabal.
[Calha do Rio Doce] Production of a folder with information on environmental and water preservation for the Doce River Basin Water Circuit event in São José do Goiabal.
[Calha do Rio Doce] Production of a flyer with a hobby for students who took part in the Doce River Basin Water Circuit event in São José do Goiabal.
[Calha do Rio Doce] Production of seedling planting certificates for students who participated in this action within the Doce River Basin Water Circuit in São José do Goiabal.
[Calha do Rio Doce] Production of the Doce River Basin Water Circuit in São José do Goiabal with tips for students on how to grow seeds.
[Calha do Rio Doce] Production of a WhatsApp pill for the Doce River Basin Water Circuit in São José do Goiabal with tips to save water.
[Calha do Rio Doce] Production of a WhatsApp pill for the Doce River Basin Water Circuit in São José do Goiabal with information on forest restoration.
[Calha do Rio Doce] Production of a WhatsApp pill for the Doce River Basin Water Circuit in São José do Goiabal with information on access to drinking water.
[Calha do Rio Doce] Production of a WhatsApp pill for the Doce River Basin Water Circuit in São José do Goiabal with information on sewage treatment.
[Calha do Rio Doce] Production of a WhatsApp pill for the Doce River Basin Water Circuit in São José do Goiabal stating that water can only be consumed after being treated.
[Calha do Rio Doce] Production of a WhatsApp pill inviting leaders and affected people from Córrego Novo and Marliéria to a clarification meeting on the Simplified Indemnity System.
[Calha do Rio Doce] Adaptation of a pill promoting the clarification workshops on the Doce RFP for distribution in the Calha do Rio Doce territory.
[Calha do Rio Doce] Publication of a post on a social network about the realization of the Water Circuit of the Doce River Basin in São José do Goiabal.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for a radio program with information on anti-fraud laws in Brazil, as part of the action of the Anti-fraud plan.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill with information on anti-fraud laws in Brazil, as part of the action of the Anti-fraud plan.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for a radio program with clarifications on the payment of lost profits in 2022.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of the 38th edition of the newsletter with maps, photos and an estimated schedule for the next 30 days for the resettlement works in Paracatu de Baixo.
[Support for PG008 Reconstruction of Villages] Production of a WhatsApp pill in compliance with the licensing condition to invite the community to participate in the Water Day event.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of a monthly newsletter for families in the Paracatu de Baixo resettlement, with content and photos on the progress of the works, status of projects filed with the city hall, permits issued, number of visits to families, between others.
[Support for PG034 Environmental Emergency Preparedness Program] Creation of opening text for the inaugural class of courses for the Civil Defenses of Mariana and Alto.
[Baixo Rio Doce] Production of a pill to invite the community of Baixo Guandu to participate in a face-to-face community meeting where the dialogue team will present the Doce RFP.
[Baixo Rio Doce] Production of a pill to invite the community of Mascarenhas, Baixo Guandu to participate in a face-to-face community meeting where the dialogue team will present the Doce RFP.
[Baixo Rio Doce] Production of a pill to invite the Colatina community to participate in a face-to-face community meeting where the dialogue team will present the Doce RFP.
[Baixo Rio Doce] Production of a pill to invite the community of Itapina, Colatina to participate in a face-to-face community meeting where the dialogue team will present the Doce RFP.
[Baixo Rio Doce] Production of a pill to invite the community of Boninsenha, Marilândia to participate in a face-to-face community meeting where the dialogue team will present the Doce RFP.
[Support to SLU] Production of e-mail marketing to publicize the opening of the RFP for Forest Restoration in the Guandu River Basin. The RFP aims to hire a company to restore 3,192 hectares of degraded areas.
[Baixo Rio Doce] Production of a pill inviting young people from the Young Leadership Training project to participate in a meeting where the Doce Alive project will be presented, which provides information on the monitoring and results of water quality in the Doce River.
[Mariana] Creation of a folder with COVID prevention care for service at ISCs.
[Baixo Rio Doce] Production of a pill inviting teachers and educators to participate in a meeting where the Doce Alive project will be presented. At the meeting, teachers will be able to request that the project is presented in their schools with environmental education classes in playful formats, in addition to explaining about the monitoring and results of the water quality of the Doce River.
[Baixo Rio Doce] Production of a pill inviting the community to participate in a meeting where the Doce Alive project will be presented. At the meeting, there will be an explanation about the monitoring and the results of the water quality of the Doce River.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a radio program to publicize that the 2nd edition of Doce RFP will be launched soon.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a radio program to publicize that the simplified compensation system now allows the identification of a deceased person in the application.
[Support for PG038 Doce River Basin Monitoring] Production of a radio program to publicize the availability of the new Water Newsletter that brings data from the monitoring of the Doce River.
[Support for PG038 Doce River Basin Monitoring] Production of a radio program to publicize the availability of the new Water Newsletter that brings data from the monitoring of the Doce River.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a radio program to publicize the anti-fraud campaign.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a radio program to publicize that the Income Report was sent by the Post Office to those affected.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a radio program to publicize that the Income Report was sent by the Post Office to those affected.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Radio program to disclose where the affected person can access the income report to file the 2022 income tax return
[Support for PG002 Compensation and Indemnity of Impacted Parties] Radio program to disclose where the affected person can access the income report to file the 2022 income tax return,
[Support to Economy and Innovation] Radio program to publicize on-site training in Colatina, Baixo Guandu, Aimorés and Resplendor of Recoloca Rio Doce.
[Baixo Rio Doce] Radio program to publicize that Cia Móvel will go to Itapina, Colatina to perform consultations.
[Baixo Rio Doce] Radio program to publicize that Cia Móvel will go to Itapina, Colatina to perform consultations.
[Support for PG031 Sewage Collection and Treatment and Designation of Solid Waste] Radio program to publicize that the president of Renova was in Colatina and visited ETE Barbados, a project built by the municipality and funded with compensatory resources.
[Support to SLU] Radio program to publicize the opening of the RFP for forest restoration in the Guandu River Basin.
[Support to SLU] Radio program to publicize the opening of the RFP for forest restoration in the Guandu River Basin.
[Support PG012 Historical, Cultural and Artistic Memory] Production of a table calendar with the dates of cultural events in Barra Longa.
[Support for PG012 Historical, Cultural and Artistic Memory] Production of a wall calendar with the dates of cultural events in Barra Longa.
[Support PG012 Historical, Cultural and Artistic Memory] Production of a table calendar with the dates of cultural events in Rio Doce.
[Support for PG012 Historical, Cultural and Artistic Memory] Production of a wall calendar with the dates of cultural events in Rio Doce.
[Support PG012 Historical, Cultural and Artistic Memory] Production of a table calendar with the dates of cultural events in Santa Cruz.
[Support PG012 Historical, Cultural and Artistic Memory] Production of a wall calendar with the dates of cultural events in Santa Cruz.
[Support for PG020 Stimulus to Local Contracting] Publication of material from the Recoloca Rio Doce training on the website.
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of a monthly newsletter for families in the Bento Rodrigues resettlement, with content and photos about the progress of the works, status on projects filed with the City, permits issued, number of visits to families, among others.
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Creation of a GIF with the guidelines of the Resettlement Report to draw the reader's attention to receiving the newsletter.
[Multiresettlements] Development of posters for the public of the resettlement works in order to raise awareness about the use of alcohol and other drugs.
[Multiresettlements] Development of a newsletter for the public about the resettlement works in order to raise awareness about the use of alcohol and other drugs.
[Multiresettlements] Development of a newsletter for the public about the resettlement works in order to raise awareness about the use of alcohol and other drugs.
[Support PG008 Reconstruction of Villages - Bento Rodrigues] Video production with timelapse images showing the progress of the resettlement of Bento Rodrigues in that month.
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of a pill to invite children and adolescents from Bento Rodrigues to participate in the cinema workshop at the resettlement’s school.
[Press] Associativism and cooperativism project develops businesses in the Doce river basin_Mariana.
[Press] Associativism and cooperativism project develops businesses in the Doce River basin_ES.
[Press] Partnership promotes technical course in Agroecology for agrarian reform settlers in ES.
[Press] Recoloca Rio Doce conducts training for the job market in Linhares.
[Press] Solution adopted by the Renova Foundation is recognized as the Best Example in Water by the Hugo Werneck Award.
[Press] More than 200 vacancies for professional courses in Mariana (MG).
[Press] Guandu River Basin will have R$ 135 million for forest restoration in more than 5 thousand hectares.
[Press] Financial Management is the subject of an online lecture for entrepreneurs in Espírito Santo.
[Press] Students from São José do Goiabal participate in actions of the Doce River Basin Water Circuit.
[Press] Partnerships help environmental recovery and encourage economic diversity in the Doce River basin.
[Press] RFP for Agroecology and Organic Production is open for registration for Espírito Santo.

Dialogue

In Mariana, face-to-face visits to the Bento Rodrigues and Paracatu de Baixo Resettlements were continued to monitor the status and progress of the works with the participation of the Committee of the Affected, in addition to a meeting of the Paracatu de Baixo Working Group for general discussions on the resettlement. In Bento Rodrigues (Mariana) an additional site visit was carried out with members of the Associação Dos Hortigranjeiros De Bento Rodrigues to assess the location for the association's planting to continue.
Carrying out dissemination and clarification actions on the Simplified Indemnity System (Agile Flow), including collective dialogue agendas; individualized dialogues; systematic sending of informative materials and support to clarify doubts of those affected; strategic communication and active search for eligible non-applicants to the Flow Agile for information on the possibility of joining: in Córrego Novo (MG), Marliéria (MG), Baguari (Governador Valadares), Timoteo (MG); Ipatinga (MG) for clarification on the Simplified Indemnity System.
Actions were continued to strengthen the process of resuming farming activities with collective dialogue with rural producers eligible for Technical Assistance and Rural Extension (Ater) of the community of Ipaba do Paraíso (Santana do Paraíso) to present the actions planned by the project and meeting with rural producers in Tumiritinga (MG) with the same purpose.
Highlight for the publicity actions of the Doce RFP, which aims to promote joint actions to strengthen actions in the areas of Culture, Tourism, Recreation and Sports through technical and material support.
Actions by the Monitoring Committee of Actions of the Municipal Social Protection Reparation Plan (Commaps) were carried out in Conselheiro Pena (MG), Naque (MG), Periquito (MG), Tumiritinga (MG), Itueta (MG) and Governador Valadares (MG) to present and discuss the actions of the Municipal Social Protection Reparation Plan.
Highlight for the meeting with fishermen from Médio Rio Doce and Espírito Santo to present and clarify doubts about the 1st public RFP of the Renova Foundation for the selection of Projects to support productive groups in fishing and aquaculture.
In Barra do Riacho (Aracruz), Baixo Guandu (ES) and Sezínio Sezínio (Linhares) meetings were held with residents to present the TAC Governance.

Customer service channels

Monitoring, by ISC agents, of claims registered in all ISC units that are pending intermediate or final responses.
In March, a highlight was the holding of 05 Mobile ISCs, an itinerant strategy of the Information and Service Centers, to resolve doubts and welcome claims: on 03/23, a Mobile ISC was held in the Regencia community (Linhares) and on 24/03 in Povoação (Linhares) on the topics Attorney’s Portal, Emergency Financial Aid and delivery of Income Statement; on 03/28 in Itapina (Colatina) to discuss the topics Attorney’s Portal, clarification of payment of compensation for Water Damage and Income Report; on 03/23 to 03/24 in São José do Goiabal for clarification on water and fish quality, Emergency Financial Aid, criteria for permanence and payment of Loss of Profit, Integrated Registration and Simplified Indemnity System.
With the publication of the deadline for delivery of the Income Tax Return, active contacts were made for guidance on the replacement of the Income Statement with rectified calculations, as well as the search for those not located for delivery of the document.
Support for the Integrated Registration Program for contacting non-located people and updating personal information in the SGS system.
Execution and monitoring of the Action Plan, together with the teams of the Recovery Programs of HPP Risoleta Neves (PG09), Recovery of Other Impacted Communities and Infrastructures (PG10), Reimbursement and Indemnity (PG02), Resumption of Farming Activities (PG17) and Reconstruction of Villages (“Resettlement” and “Temporary Housing” - PG08), involving analysis, support to the treatment, training and adjustments in the management flow and resolution of requests. The objective is to manage and respond to pending claims related to the themes in the territories of Mariana and the Upper Doce River territories. In the Mid Doce River an analysis was carried out, support was given to the handling and feedback of requests related to the Governador Valadares Pipeline (MG) in conjunction with the Water Treatment and Alternative Water Withdrawal Program (PG32).

Ombudsman's Office

There were no relevant facts this month.

Ombudsman's Office

There were no relevant facts this month.

Communication

[Support for PG033 Education Program for the Revitalization of Doce River] Production of a radio program about the Horta Cultural de Timóteo project, selected by the Young Leadership Training project.
[Support to Economy and Innovation] Production of an article about the partnership with the agrarian reform settlements of ES impacted by the Fundao dam collapse.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of the 36th edition of the biweekly newsletter with maps, photos and an estimated schedule for the next 30 days for the resettlement works in Paracatu de Baixo.
[Support for PG020 Stimulus to Local Contracting] Production of a note on the lecture cycle on the development of local suppliers
[Support for PG008 Reconstruction of Villages - Paracatu] Production of a newsletter with clarifications on the bidding process for contracting companies in Package 1 of the Paracatu de Baixo resettlement.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill with the number of payments in indemnities (including the Simplified Indemnity System) and financial aid in 2021.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for the radio program on the number of payments in compensation (including the Simplified Indemnity System) and financial aid in 2021.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of material for the radio program on the four types of processes dealt with by the Simplified Indemnity System.
[Support for PG013 Tourism, Culture, Sports and Recreation] Publication of the sixth episode of the heritage education video of Praça Gomes Freire
[Foz do Rio Doce] Disclosure of video on social networks with the highlights of the 20th edition of "Voz da Foz” newspaper.
[Support for PG004 Protection and Recovery of Quality of Life of other Peoples and Traditional Communities] Production of a pill, inviting the population of Degredo to participate in the quilombola seminar.
[Foz do Rio Doce] Production of a pill informing about the new heightening of the cofferdam due to the rise in the water level of the Doce River.
[Support for PG020 Stimulus to Local Contracting] Production of pills to publicize the new enrollment dates for the Administrative Assistant course in Regencia and in Povoação.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill with guidelines for lawyers on the ways to pay claims of deceased victims in the Simplified Compensation System.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill with information on changes in rules related to declarations of health centers and schools in the Simplified Indemnity System.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of an article for Renova Radio with information on changes in rules related to declarations by health centers and schools in the Simplified Indemnity System.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a pill with guidelines for lawyers on the forms of denial of claims by the deceased in the Simplified Indemnity System.
[Calha do Rio Doce] Production of a WhatsApp pill inviting people affected from Ipatinga to a meeting of the Dialogue on the Simplified Indemnity System, on 22/02.
[Calha do Rio Doce] Production of a WhatsApp pill inviting people affected by Timóteo to a meeting of the Dialogue on the Simplified Indemnity System, on 23/02.
[Support to PG020 Stimulus to Local Contracting] Elaboration of WhatsApp content about job vacancies in Mariana by the Recoloca Rio Doce platform in partnership with Sine.
[Support to PG020 Stimulus to Local Contracting] Elaboration of WhatsApp content about job vacancies in Mariana by the Recoloca Rio Doce platform in partnership with Sine.
[Support for PG020 Stimulus to Local Contracting] Preparation of a WhatsApp pill about job vacancies in Mariana, by the platform Recoloca Rio Doce, in partnership with Sine.
[Support to PG020 Stimulus to Local Contracting] Elaboration of WhatsApp content about job vacancies in Mariana by the Recoloca Rio Doce platform in partnership with Sine.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of the 37th edition of the biweekly newsletter with maps, photos and an estimated schedule for the next 30 days for the resettlement works in Paracatu de Baixo.
[Support for PG007 Animal Assistance Program] Production of a pill about changes in visits to animals on Mariana farms
[Alto Rio Doce] Disclosure about the change of address of the ISC from Sta Cruz and Rio Doce.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of an article for Renova Radio about Casa Laboratório, in Ipatinga, supported by the Project to Strengthen Local Organizations
[Support to Economy and Innovation] Production of an article about the partnership between the Renova Foundation and Coopterra to support nine agrarian reform settlements in ES.
[Support for PG020 Stimulus to Local Contracting] Production of material on the new enrollment dates for the administrative assistant course in Regency and Povoação.
[Support for PG033 Education Program for the Revitalization of Doce River] Printing of 1000 evaluation forms for the Doce Alive project.
[Alto Rio Doce] Production of a pill about the operation of the ISCs of Sta Cruz and Rio Doce during Carnival.
[Support for PG011 Recovery of Schools and School Community Reintegration Program] Production of a pill with guidelines on the term for authorization of school transport offered to students from temporary schools in Bento and Paracatu.
[Support to PG020 Stimulus to Local Contracting] Elaboration of WhatsApp content about job vacancies in Mariana by the Recoloca Rio Doce platform in partnership with Sine.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of a monthly newsletter for families in the Paracatu de Baixo resettlement, with content and photos on the progress of the works, status of projects filed with the city hall, permits issued, number of visits to families, between others.
[Support for PG013 Tourism, Culture, Sports and Recreation] Publication of an article in the 11th edition of Jornada da Calha on actions developed in Bom Jesus do Galho through support of the Doce RFP and the project to Strengthen Local Organizations.
[Support for PG013 Tourism, Culture, Sports and Recreation] Publication of an article in the 11th edition of the Jornada da Calha on the Local Productive Arrangement (APL) of Marliéria.
[Support for PG026 Recovery of Permanent Preservation Areas PPA] Publication of an article in the 11th edition of Jornada da Calha on the RFP Forest Restoration for rural producers.
[Support to Economy and Innovation] Publication of an article in the 11th edition of Jornada da Calha about Doce River Impulse, with emphasis on the participating entrepreneur from Ipatinga.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Publication of an article in the 11th edition of Jornada da Calha on the functioning of the PIM/AFE System (SPA).
[Calha do Rio Doce] Publication of an article in the 11th edition of Jornada da Calha about activities carried out by Dialogue during the current moment of the Covid-19 pandemic.
[UST Support] Publication of an article in the 15th edition of the Jornada Lower Doce River Newspaper on Technical Assistance and Rural Extension - ATER actions that will support rural producers in the resumption of activities.
[Support to UST] Publication of an article in the 15th edition of the Jornada Lower Doce River Newspaper about the RFP Forest Restoration aimed at rural producers.
[Support for PG033 Education Program for the Revitalization of Doce River] Publication of an article in the 15th edition of the Jornada Lower Doce River Newspaper about the projects created by the young people who participate in the Young Leadership Training project.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Publication of an article in the 15th edition of the Jornada Baixo Rio Doce Bulletin about the PIM/AFE System, informing that the formal categories will be met virtually on a platform created for this purpose.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Publication of an article in the 15th edition of the Jornada Baixo Rio Doce Bulletin on the deadline for requesting compensation in the Simplified Indemnity System.
[Support for Economy and Innovation] Publication of an article in the 15th edition of the Jornada Baixo Rio Doce Bulletin about the projects that were selected to participate in Doce River Impulse.
[Support for PG020 Stimulus to Local Contracting] Production of a pill announcing the postponement of in-person registration for the administrative assistant course, in Povoação, due to the isolation of the locality due to heavy rains.
[Support for PG020 Stimulus to Local Contracting] Announcement of targeted posts on Renova's social networks informing about the postponement of in-person registrations for the administrative assistant course, in Povoação, due to the isolation of the locality due to heavy rains.
[Foz do Rio Doce] Production of a special article for the 1st edition of the Jornada Foz do Rio Doce newsletter (Linhares, Aracruz and Sooretama) explaining the rainy season and the cofferdam installed on the Pequeno River.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a special article for the 1st edition of the Jornada Foz do Rio Doce (Linhares, Aracruz and Sooretama) informing about the new way of requesting adhesion to the Mediated Indemnity Program (PIM) and the Emergency Financial Aid (EFA).
[Foz do Rio Doce] Production of an article presenting and clarifying the Transparency Portal on Renova's website.
[Support for PG019 Micro and Small Business Recovery Program] Production of an article on the progress of the consultancy project for business owners in Foz do Rio Doce.
[Support for PG020 Stimulus to Local Contracting] Production of an article announcing the postponement of in-person registration for the administrative assistant course, in Povoação, due to the isolation of the locality due to heavy rains.
[Support for Economy and Innovation] Production of a Whatsapp pill to publicize job openings on the Recoloca Rio Doce platform to work on the pipeline works in Governador Valadares through Grupo Dinâmica LCM.
[Mid Doce River] Production of a Whatsapp pill to publicize the monthly meeting between the Social Dialogue team of the Renova Foundation and the community of Pedra Corrida, district of Periquito.
[Support to Economy and Innovation] Production of a radio program to publicize job openings on the Recoloca Rio Doce platform to work on the pipeline works in Governador Valadares through Grupo Dinâmica LCM.
[Support for PG005 Social Protection Program] Production of a radio program to publicize registrations for the Handicraft Workshop of the Service for Coexistence and Strengthening of Ties (SCFV) in the city of Naque. The action is part of the Municipal Social Protection Reparation Plan, carried out based on an agreement signed between the Renova Foundation and the City.
[Mid Doce River] Production of a radio program to publicize the opening hours of the Information and Service Centers of the Renova Foundation in the cities of the Mid Doce River territory.
[Support for PG033 Education Program for the Revitalization of Doce River] Production of a radio program to publicize the progress of yet another stage in the Young Leadership Training with the selection of 15 projects in the cities of the Mid Rio Doce territory.
The Renova Foundation closes 2021 with a record of indemnities and financial aid paid.
Business consultancy begins a new phase of assistance in Regência and Povoação.
Quality of products and services is the subject of an online lecture for entrepreneurs from Espírito Santo.
Researchers present advances in projects for the reparation of the Doce River Basin.
Young Leadership Training begins transfer of over R$ 1 million to actions in the Doce River Basin (ES).
Young Leadership Training begins to transfer another R$ 1 million to actions in the Doce River basin (Mariana).
Reparation of the Doce River Basin will reach more than BRL 10 billion in 2022
Completion of the payment of compensation to the indigenous peoples of Aracruz.
The second edition of Doce RFP will be launched in March with unprecedented modalities.
Resources from the Integrated Agenda are beginning to be invested in structuring actions.
Indemnities to the agricultural sector exceed R$ 178 million in Espírito Santo.
Governador Valadares becomes the capital of free flight with a three-day festival.

Dialogue

Carrying out dissemination and clarification actions on the Simplified Indemnity System (Agile Flow), including collective dialogue agendas; individualized dialogues; systematic sending of informative materials and support to clarify doubts of those affected; strategic communication and active search for eligible non-applicants to the Agile Flow for information on the possibility of participation.
In Mariana, meetings were held by the Paracatu de Baixo Working Group to discuss the Community Collective Resettlement and other reparation issues. The topics of payment of notary fees of the Association of Residents of Paracatu de Baixo, reports on the maintenance of the area of origin and return on service to new households were discussed.
In the Mid Doce River, a monthly meeting was held with representatives of the Local Commission for the Affected and the Association of Fishermen and Island People of Pedra Corrida (Periquito) to clarify the payment of Loss of Profit, the Simplified Indemnity System and the progress of the work of alternative water withdrawal in the community. Highlight for meeting with representatives of the Z-19 Fishermen's Colony to clarify the process of revalidation of information for the Emergency Financial Aid Program.

Customer service channels

Monitoring, by ISC agents, of claims registered in all ISC units that are pending intermediate or final responses.
Participation of ISCs agents in training for qualification and improvement of care on the reparation and compensation process: Preparation for intervention in conflict situations (01/02); Meeting to pass on information about the SPA and clarify general doubts | ISC (02/02); PG 06 Indicators Webinar - Relationship and Customer Service Channels (02/04).
Reception and registration of tickets by the Information and Service Centers for the delivery of extra documents regarding the process of revalidation of the Emergency Financial Aid (AFE), as well as the clarification of any doubts about the process.
Execution and monitoring of the Action Plan, together with the teams of the Recovery Programs of HPP Risoleta Neves (PG09), Recovery of Other Impacted Communities and Infrastructures (PG10), Reimbursement and Indemnity (PG02), Resumption of Farming Activities (PG17) and Reconstruction of Villages (“Resettlement” and “Temporary Housing” - PG08), involving analysis, support to the treatment, training and adjustments in the management flow and resolution of requests. The objective is to manage and respond to pending claims related to the themes in the territories of Mariana and the Upper Doce River territories. In the Mid Doce River an analysis was carried out, support was given to the handling and feedback of requests related to the Governador Valadares Pipeline (MG) in conjunction with the Water Treatment and Alternative Water Withdrawal Program (PG32).
Production of an analytical report on the process of Management of Claims in the Territory of Espírito Santo. The material provides an overview of the claims in the territory, presenting the evolution of records and treatments per year with the objective of reducing the liability of manifestations, carrying out social control and approaching the demands of the territory.

Ombudsman's Office

There were no relevant facts this month.

Communication

[Communication with Territories] Broadcasting of 12 programs (Momento Renova) in six territories, in the weekly programming of several radio stations in the areas covered by the Foundation. In January, Momento Renova had a total of 48 programs, with 144 insertions on radio stations in municipalities from Mariana to Linhares.
[Mariana] Update of the Renova in Mariana page of the website with infrastructure actions in the municipality.
[Mariana] Publicity on social media of the 19th edition of Jornada Mariana.
[Mariana] Publicity on social media about Renova's infrastructure actions in Mariana.
[Mariana] Publication of an article for the radio about the reopening of the ISCs.
[Upper Doce River] Production and online distribution of the 19th edition of Terra da Gente Newspaper.
[Mid Doce River] Production of a Whatsapp pill to publicize job vacancies opened by the company Tracomal in the works of the pipeline in Governador Valadares.
[Mid Doce River] Production of a radio program to publicize open job vacancies, available through the platform Recoloca Rio Doce in Governador Valadares and other cities in the Mid Doce River region.
[Mid Doce River] Production of a Whatsapp Pill to publicize the date of completion of the mobile Information and Service Center (ISC) of the Renova Foundation in Baguari and Ilha Brava (Governador Valadares), Settlement Liberdade (Periquito) and Periquito.
[Mid Doce River] Production of a Sound Car Spot to publicize the date of completion of the mobile Information and Service Center (ISC) of the Renova Foundation in Baguari and Ilha Brava (Governador Valadares), Settlement Liberdade (Periquito) and Periquito.
[Mid Doce River] Production of a Whatsapp Pill to publicize the cancellation of the dates scheduled for the holding of the Mobile Information and Service Center (ISC) of the Renova Foundation, due to the rains, in the locations: Ilha Brava and Baguari (Governador Valadares); Settlement Liberdade and headquarters of Periquito.
[Mid Doce River] Production of a radio program to guide people who access the Information and Service Center (ISC) of the Renova Foundation on Covid prevention measures.
[Mid Doce River] Production of a radio program to publicize the safety measures adopted with employees and the population in the urban works of the Governador Valadares pipeline during the rainy season.
[Foz do Rio Doce] Production of the 20th edition of "Voz da Foz” newspaper.
[Foz do Rio Doce] Production of pills, for Regência and Povoação, about registration for the Administrative Assistant course.
[Foz do Rio Doce] Publication on Renova's social networks of registrations for the administrative assistant course in Regência and Povoação.
[Foz do Rio Doce] Production of a pill clarifying the disclosure of a fake whatsapp group circulating in Foz (Linhares).
[Support for PG001 Survey and Registration of the Affected Population] Production of a radio program about the closing of the deadline for requesting registration at the Renova Foundation on December 31st, 2021 and the beginning of services to the population in 2022.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a pill about the start of care for those who requested registration until December 31, 2021, in addition to other information about the registration.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a pill informing about changes in proof of address through documents issued by health posts.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a radio program to clarify access to the Simplified Indemnity System through the Attorney’s Portal.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a radio program to clarify the differences between the User Portal and the Attorney’s Portal available on the Renova Foundation website.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a radio program to clarify the possibilities of proof of address to enter the Simplified Indemnity System.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Production of a radio program to clarify the two options for requesting financial compensation at the Renova Foundation, through the Simplified Indemnity System or the Mediated Indemnity Program.
[Support for PG005 Social Protection Program] Publication of an article on Renova's website and social networks about investments in health and social assistance in Mariana.
[Support for PG006 Social Dialogue Pillar] Production of a pill to promote the video tutorial on how to access the User Portal.
[Support for PG006 Social Dialogue Pillar] Publicity on social media of the 19th edition of Jornada Mariana.
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Development of a monthly digital newspaper for families opting for the collective resettlement modality of Bento Rodrigues.
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Development of a monthly digital newsletter for the Commission for those affected of Bento Rodrigues.
[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of a pill for families in the Bento Rodrigues resettlement with safety information about visiting the works.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of the 34th edition of the biweekly newsletter with maps, photos and an estimated schedule for the next 30 days for the Paracatu de Baixo resettlement works.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of the 35th edition of the biweekly newsletter with maps, photos and an estimated schedule for the next 30 days for the works in the Paracatu de Baixo resettlement.
[Support for PG008 Reconstruction of Villages - Paracatu] Production of a monthly newsletter for families in the Paracatu de Baixo resettlement, with content and photos on the progress of the works, status of projects filed with the city hall, permits issued, number of visits to families, between others.
[Support for PG008 Reconstruction of Villages] Production of a poster to support the internal campaign among resettlement workers to help victims of the rains in Mariana and the region.
[Support for PG013 Tourism, Culture, Sports and Recreation] Publication of the second episode of the heritage education video of Gomes Freire Square.
[Support for PG013 Tourism, Culture, Sports and Recreation] Publication of the first episode of the heritage education video of Gomes Freire Square.
[Support for PG013 Tourism, Culture, Sports and Recreation] Publication of the video promoting the tourist destination of Mariana on Renova's Youtube.
[Support for PG013 Tourism, Culture, Sports and Recreation] Publication of the fifth episode of the heritage education video of Gomes Freire Square.
[Support for PG013 Tourism, Culture, Sports and Recreation] Disclosure of the fourth episode of the heritage education video of Gomes Freire Square.
[Support for PG013 Tourism, Culture, Sports and Recreation] Publication of the third episode of the heritage education video of Praça Gomes Freire.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a radio article about the project of the Artisan Group from Revés do Belém, from Bom Jesus do Galho, supported by the Doce RFP.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of radio material about the Biblioteca ao Cubo project, in Sobrália and Pingo-D'Água, supported by the Doce RFP.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a radio article about the progress of the Local Productive Arrangement (APL) in Marliéria.
[Support for PG013 Tourism, Culture, Sports and Recreation] Production of a radio program to present the Local Productive Arrangement of Governador Valadares and its objectives to boost tourism in the city.
[Support for PG013 Tourism, Culture, Sports and Recreation] Publication of an article on the Renova website about archaeological findings during regeneration.
[Support for PG013 Tourism, Culture, Sports and Recreation] Publication of an article for the radio on the formation and status of local productive arrangements in Tourism.
[Support for PG016 Resumption of Aquaculture and Fishing Activities] Production of a pill inviting fishermen to participate in the Workshop that is part of the Complementary Diagnosis of the Fisheries and Aquaculture Chain and Market Study. Pills sent to the following locations: Minas Gerais (Aimorés, Belo Oriente, Bom Jesus do Galho, Caratinga, Governador Valadares, Conselheiro Pena, Ipatinga, Itueta, Naque, Resplendor, Rio Casca, Santana do Paraíso, Tumiritinga) and Espírito Santo (Povoação, Regência, Linhares, Aracruz, Baixo Guandu, Colatina, Conceição da Barra, Carapebus, Nova Almeida.
[Support for PG017 Resumption of Farming Activities] Production of a Whatsapp Pill to disseminate the agenda of training courses offered by the Renova Foundation in partnership with the Technical Assistance and Rural Extension Company (Emater-MG), aimed at technicians who work in Technical Assistance and Rural Extension (ATER) and Social and Environmental Technical Assistance (ATES) to rural producers in the Doce River Basin.
[Support PG018 Economic Development and Diversification] Production of a WhatsApp pill to invite the closing event of PDF Mariana.
[Support for PG018 Economic Development and Diversification] Publication of a video on Renova's social networks about a partnership made with Coopeterra to support nine Agrarian Reform settlements in Espírito Santo.
[Support for PG020 Stimulus to Local Contracting] Production of a radio article about the vacancies available on the Recola Rio Doce platform for Ipatinga, Pingo-D'Água, São José do Goiabal, Rio Casca and Ipaba.
[Support for PG034 Environmental Emergency Preparedness Program] Publication on the website about the guidelines for the rainy season.
[Support for PG034 Environmental Emergency Preparedness Program] Publication of a radio article on guidelines for the rainy season in Mariana.
[Support PG038 Doce River Basin Monitoring] Video update on water monitoring along the Doce River Basin.
[Support for PG038 Doce River Basin Monitoring] Update of the Renova website with the latest editions of the Water Bulletin.
[Economy and Innovation] Production of a Whatsapp pill to publicize job vacancies opened by the company Tracomal in the works of the pipeline in Governador Valadares.
[Economy and Innovation] Production of a radio program to publicize open job vacancies, available through the Recoloca Rio Doce platform in Governador Valadares and in other cities in the Mid Doce River region.
[Economy and Innovation] Production of a radio program to publicize those selected by the Doce River Impulse project and presentation of the next stages of the business acceleration project.
[SLU] Production of a radio program to publicize the RFP for Adhesion of Rural Producers to Forest Restoration Programs.
[Press] Unprecedented archaeological research in Gomes Freire square rescues the history of Mariana (MG).
[Press] Registration for a professional training course opens tomorrow (18) in Linhares.
[Press] Past and present of Gomes Freire Square, in Mariana, are told in a series of videos.
[Press] Artisans from Mariana and Barra Longa sign partnerships at the 32nd National Crafts Fair.
[Press] More than 1,280 enterprises will receive consultancy to promote their businesses.
[Press] Renova Foundation ends 2021 with a record of indemnities and financial aid.

Customer service channels

Considering the new guidelines established by the Renova Foundation, in January, the reopening of the Information and Information and Service Centers in its physical and itinerant units continued.
Monitoring, by ISC agents, of claims registered in all ISC units that are pending intermediate or final responses.
Participation of ISCs agents in training for qualification and improvement of care on the reparation and compensation process: Meeting to clarify doubts, transfer information and guidelines | ISC agents (27/01 and 28/01).
Reception and registration of claims to clarify doubts about the AFE revalidation process, as well as receipt of documents proving the exercise of the impacted activities.
Active contact to update the address and telephone information of registered people, in Support of the Survey and Registration of Impacted Parties Program.
Execution and monitoring of the Action Plan, together with the teams of the Recovery Programs of the Risoleta Neves HPP (PG09), Recovery of Other Impacted Communities and Infrastructures (PG10), Reimbursement and Indemnity (PG02), Resumption of Farming Activities (PG17) and Program for Reconstruction of Villages (“Resettlement” - PG08), involving analysis, support to negotiations, training and adjustments in the management flow and resolution of requests. The objective is to manage and respond to pending claims related to the themes in the territories of Mariana and the Upper Doce River territories. In the Mid Doce River an analysis was carried out, support was given to the handling and feedback of requests related to the Governador Valadares Pipeline (MG) in conjunction with the Water Treatment and Alternative Water Withdrawal Program (PG32).

Dialogue

Presentation of the methodology of the Social Dialogue and Communication Assessment Survey and some of its main results. In the presentation to the Technical Board, the criteria for sampling and selection of interviewees, organization of field work, number of interviews by territory and municipality were highlighted, as well as results about the four major blocks of the research, namely: sources of information, social dialogue, media and information about programs and respondents' expectations.
In Mariana, meetings were held by the Paracatu de Baixo Working Group to discuss the Community Collective Resettlement and other reparation issues. The topics of payment of notary fees of the residents' association of Paracatu de Baixo were discussed; construction continuity schedule; assistance to new households; Family Resettlement.
In the territory of Espírito Santo, a meeting was held with leaders of Regencia and Povoação to present the capabilities of the Recoloca Rio Doce Project, of the Program to Stimulate Local Hiring (PG020). Highlight for the presentation of the website platform and the training/workshops, where it is possible to learn more about how to prepare a resume, how to prepare for job interviews, among other actions. In addition, information was passed on about the progress of training courses in the communities.
In Linhares/ES, a meeting was also held with the board of the Fishermen's Association of Regencia to receive demands. At the meeting, points related to the AFE, Loss of Profit and the De Facto Fisherman Policy were clarified.

Communication

[Institutional Relations Support] Information on transfers from the Integrated Agenda to the state governments of Minas Gerais and Espírito Santo circulated in the territories through articles published in the Jornada bulletins throughout the year and radio programs. The contents informed about the application of resources of R$ 830 million for infrastructure works and investments in health and education. Among the highlights, the renovation of highways and resources for the Regional Hospital of Governador Valadares.
[Support for PG002 Compensation and Indemnity of Impacted Parties] Updated information about the Simplified Indemnity System and the milestones related to this payment flow were among the materials shared in the territories, among the most relevant are: content with the ten important information about the System (audio and newsletter); WhatsApp pills and radio program to communicate deadline, opening for new locations and assessment with payment numbers; and videos with guidance on reframing and adding new damage, re-entry, and appeals.
[Support for PG002 Reimbursement and Indemnification of Impacted Persons] About the Lawyer's Portal, an online platform for accessing the Simplified Indemnity System, a digital booklet and video with a step-by-step guide for accessing the System circulated in the territories.
[Support for PG005 Social Protection Program] Publication of the Social Protection RFP included the development of WhatsApp pills, marketing emails and radio programs. Among the messages released, there were information about the beginning and extension of registrations, end of registration deadlines and results of selected projects.
[Support for PG008 Reconstruction of Villages - Gesteira] In order to inform the families of Gesteira about the nine agreements ratified by the 12th Federal Court between the Renova Foundation and those affected by the Fundão dam failure, in March there was the production of audio, two newsletters and an informative video, distributed digitally.
[Support for PG008 Reconstruction of Villages - Paracatu de Baixo] In September, there was the symbolic event of the Fundamental Brick of Paracatu de Baixo, to mark the beginning of the civil construction of the first houses of the community. To invite and inform families about the event, a WhatsApp pill, a flyer in PDF format with information on the transport of the guests, a presentation video and banners, as well as a video with the timeline and history of the resettlement works.
[Support for PG008 Reconstruction of Villages] In August, in response to the socio-environmental condition of resettlements, two videos were produced, one on the guidelines of the Socio-environmental Manual of the Renova Foundation and the other on socio-environmental education.
[Support for PG013 Tourism, Culture, Sport and Leisure] Videos, radio programs and articles in the Jornada bulletins highlighted some of the projects carried out with resources from the Doce RFP in municipalities in Minas Gerais and Espírito Santo. The materials circulated in the territories through digital distribution.
[Support for PG031 Sewage Collection and Treatment and Designation of Solid Waste] The conclusion of the sanitary sewer works in São José do Goiabal was the subject of a video report shared in the territories, in addition to a WhatsApp pill, a radio program and an article for the Jornada newsletter of the Doce River Channel territory. In Baixo Rio Doce, sewage works and their contribution to water quality were published in the newsletter Jornada do Territory.
[Support for PG32 - Improvement of the Water Supply System] In January, to publicize the start of urban works on the water mains to Valadares society, a booklet, WhatsApp pill, banner, signage banner and newsletter were produced. Updates to the works, such as the start of the second work front, in March, were also publicized through radio programs and a post on social networks.
[UST Support] In June, the Public RFP for Adhesion of Rural Producers to the 2021 Forest Restoration Programs was launched, in partnership with WWF, with the production of radio programs and the WhatsApp pill. In July, a WhatsApp pill and a video had the objective of presenting the mobilizers responsible for supporting the producers on the Public RFP. Radio programs released, in August and September, more information about the inscriptions in the RFP Forest Restoration.
[Communication with Territories] In November, the reopening of the Information and Service Centers (CIAs) in the territories had different channels to communicate with the local population, between WhatsApp pills and radio programs (Mariana, Baixo, Médio and Foz territories), articles in the newsletters Jornada de Conselheiro Pena, Galileia and Tumiritinga and Belo Oriente, Naque and Galileia, and banners (for Aimorés and Resplendor).
Public RFP mobilizes rural producers to restore 40 thousand hectares of PPAs and water recharge and five thousand springs in the Doce River basin.
Renova Foundation consolidates agreements and indemnification processes for the indigenous peoples of Aracruz.
Linhares residents start professional training classes in Foz.
Tourism in the Doce River Basin will be boosted with Local Productive Arrangements.
More than 1,200 vulnerable families from GV and Tumiritinga will have social assistance actions.

Ombudsman's Office

Publication of quarterly reports by the ombudsman in the months of January, April, July and October 2021 containing statistical data and relevant facts.

Customer service channels

Active contact was made in support of the Social Dialogue team in mobilizing residents of Patrimônio da Lagoa (Sooretama) and Colatina (ES) for the Accountability Forum where the actions of the Doce River Basin Monitoring program (PG38) were presented in Lagoa Juparanã and actions on the Recovery of the Doce River Basin and the Simplified Indemnity System, respectively.
Conducting the Itinerant ISC in locations in Espirito Santo to facilitate and speed up access to information for the population: Povoação on 12/13/21, Sezínio Settlement (Linhares) on 12/14, Regência on 12/15 and Itaúnas (Conceição da Barra) on 12/16.

Dialogue

Approval of the Definition of the Communication, Participation, Dialogue and Social Control Program (PG06): On 06/16/2021, the Interfederative Committee, as provided in Resolution 505, approved the new version of the document defining the Communication, Participation, Dialogue and Social Control Program. The version incorporates the conclusions pointed out by the Technical Note no. 25/2021/CT-PDCS/CIF, highlighting the definition and beginning of the calculation of the program indicators and the elaboration and validation by the affected people and technical advice of the Territorial Action Plans (PATs).
Preparation, Validation and Consolidation of Territorial Action Plans (PATs): With the objective of presenting and discussing the planning of the Communication, Dialogue, Participation and Social Control Program (PG06), validating the understanding of the focus of action and priority agendas and obtaining inputs to complement and improve the planning, were carried out in the second semester from 2021, 18 Participatory Seminars on Territorial Actions, involving 306 people, including the affected population and other interested publics. From the inputs collected during the discussions with the affected communities, the consolidation and delivery to the Technical Board for Participation, Dialogue and Social Control (CT-PDCS) of the Territorial Action Plans (PATs), a document that aims to systematize the planning of actions of PG06 in their areas of operation, aimed at promoting information, transparency, participation and social control in thematic focuses and priority agendas of reparation and compensation.
Conducting the Annual Communication and Dialogue Survey and measuring the Indicators of the Communication, Dialogue, Participation and Social Control Program: The evaluation of the Renova Foundation's actions from the perspective of the impacted population generates important inputs to readjust or improve dialogue, relationship and communication strategies, adapting current practices to the needs and interests of the public in the territories, giving greater assertiveness to PG06. In 2021, the Annual Dialogue and Communication Assessment Survey was carried out, which seeks to: 1) identify the perception of the affected population about the Dialogue and Communication strategies developed so far by the Renova Foundation; 2) identify the Renova Foundation service with its transparency, participation and social control purposes; and 3) to produce program result indicators, agreed with the CT-PDCS, based on an opinion survey done among the affected population. The survey, applied during the months of October and November, investigated aspects related to access, engagement and perceptions of the people affected about the dialogue and communication actions of the Renova Foundation, which can be organized into four main analytical dimensions: access to information; social dialogue; communication with communities; information about PGs and expectations. With the results, a presentation was prepared containing the results of the indicators provided for in the definition of PG06 and obtained through the evaluation survey of Dialogue and Communication 2021 for the pillars of Participation and Dialogue and Participation and Communication. In addition, as of July/2021, the Dialogue Meetings Evaluation survey was started, which also generated inputs for the evaluation of public satisfaction in relation to the format, organization and quality of the agendas held in the territories, another input for the production of part of the program indicators.
Holding of Accountability Forums: As part of the strategies to promote Social Control by the stakeholders of the reparation process, the Accountability Forums continued to be promoted during 2021. The meetings are aimed at presenting the results of the Renova Foundation's repair and compensation actions in the territories. The events aimed to promote Social Control through the establishment of spaces for dialogue that allow inspection, monitoring, evaluation and accountability for the actions developed. Most of the Forums were held remotely. In some locations, the hybrid modality was adopted, with face-to-face meetings simultaneously with online meetings. In 2021, meetings were held throughout the territories of operation and the most discussed topics were related to: monitoring, collection and treatment of water from the Doce River; Resumption of Agricultural Activities; Sewage Collection and Treatment; Social Protection; Simplified Compensation System; Economy and Innovation; Incentive to Local Hiring.
Support for the implementation of the Agile Indemnity Flow in the territories: Throughout 2021, publicity and clarification actions on the Simplified Indemnity System (Agile Flow) were an important agenda for Social Dialogue actions, and include holding collective meetings, individualized dialogues, systematic sending of informative materials and support for clarification. of doubts of those affected. The actions were carried out with residents, leaders and Commissions of Affected People from several municipalities covered by the Agile Flow in all the territories served.
Collective and Family Resettlements in Mariana (MG): In Mariana, the collective resettlements of Bento Rodrigues and Paracatu de Baixo were central to the Social Dialogue actions in the period. Throughout the year, the Social Protocol was continued during the period of social distancing, together with the Resettlement, Social Protection and Physical and Mental Health programs, to share information about these processes and maintain care for families in situations of physical displacement in the municipality of Mariana, during the period of social isolation. In addition, several meetings were held with residents, leaders and the affected committee to disseminate reports on the Resettlements and other informative materials such as “Momento Renova” and “Voz da Comunidade”. In the Rural Area of Mariana, meetings were also held to address the progress of the processes of purchase, construction and renovation of properties in the modalities of Family Resettlement and Reconstruction. In addition, visits were made to the collective resettlement works of Bento Rodrigues and Paracatu de Baixo with the participation of the Presidency of the Renova Foundation, representatives of the Public Authorities of Mariana and the Affected Committee. The meetings aimed to present the progress of the works and agree on agendas to ensure the speed of actions shared between the City Hall and the Renova Foundation.
Implementation of the Integrated Work Plan to deal with the demands of Quality and Water Supply: Within the scope of the Innovative Strategies Management, the Dialogue and customer service channels Management and other areas and programs of the Renova Foundation prepared in 2021 an Integrated Work Plan to deal with the demands of Quality and Water Supply with a focus on the locations of Resplendor, Itueta, Santo Antônio do Rio Doce (Aimorés); Mascarenhas (Baixo Guandu). Based on the plan, Scenario Analyzes were prepared with the theme Water Quality and Supply to support the integrated assessment of advances, risks and opportunities that guided a more assertive action. Integrated Working Groups were created to seek institutional and political strengthening of the issue, and enable faster referrals. Another work focus of the plan is to liaise with the Institutional Relations department and public authorities, in addition to making proactive contacts with leaders; planning Collective Dialogue Agendas, monitored visits to the Supply System; dissemination of Communication materials and Environmental Education Campaigns.
Social Protection: Within the scope of the Social Protection Reparation Plan, signed by the Social Protection Program (PG05) with the municipalities as of June/2020, the implementation of the Municipal Monitoring Committee of the Renova Foundation's Social Protection Program was agreed. The committee has a tripartite representation, composed of the Government, the Renova Foundation and the Affected Committee, with a concern to guarantee the representation of women and social groups in the municipalities. Its main objectives are: to monitor the execution of the reparation actions provided for in the Plan; share with the affected communities and/or the general population of the municipality the information about the reparation actions in Social Protection; discuss and seek solutions to problems identified in the Plan's implementation process and ensure the transparency of the results achieved in the repair process.
Conclusion of the Dialogue and Communication Assessment survey, which seeks to: 1) identify the perception of the affected population about the Dialogue and Communication strategies developed so far by the Renova Foundation; 2) identify the Renova Foundation service with its transparency, participation and social control purposes; and 3) to produce program result indicators, agreed with the CT-PDCS, based on an opinion survey done among the affected population. The Research investigated aspects related to access, engagement and perceptions of the affected people about the Renova Foundation's dialogue and communication actions, which can be organized into four main analytical dimensions: access to information; social dialogue; communication with communities; information about PGs and expectations. With the results, a presentation was prepared containing the results of the indicators provided for in the definition of PG06 and obtained through the evaluation survey of Dialogue and Communication 2021 for the pillars of Participation and Dialogue and Participation and Communication.
Continuity of the Accountability Forums, meetings aimed at presenting the results of the Renova Foundation's reparation and compensation actions in the territories: in Mid Doce River, meetings were held to present the results of the Renova Foundation's reparation and compensation actions to the population in municipalities of Governador Valadares and Galileia, where actions aimed at Compensation Solutions, Recovery of Springs, Basic Sanitation, Water Supply and Water Monitoring were presented; in Lower Doce River, in Aimorés (MG), a meeting was held to present the advances of the Simplified Indemnity System, actions in the area of Economy and Innovation, the projects approved in Aimorés in the Doce RFP, in addition to the RFP Forest Restoration; in the territory of Espírito Santo, meetings were held with residents of Patrimônio da Lagoa (Sooretama/ES) to present the actions of the Doce River Basin Monitoring program in Juparana Lagoon, and in Barra do Riacho (Aracruz/ES) and Colatina/ES for the presentation of the Renova Foundation's reparation and compensation actions linked to the Simplified Indemnity System and Monitoring of the Rio Doce Basin; in Regência, Linhares/ES, there was also a Forum for the Rendering of Accounts to present the actions to repair the Doce River to residents and leaders.
In the territory of Lower Doce River, there was a meeting to present the Program to support Physical and Mental Health of Impacted Population to leaders and communities in the municipalities of Resplendor, Itueta and Aimorés (MG), where the Public Unified Health System (SUS) Professional Training Program was presented, as well as clarification of doubts and referrals on the subject.
In Mariana, a meeting of the Working Group of Paracatu de Baixo was held to discuss the Collective Resettlement of the Community and other issues of reparation. The agendas of the Assembly of residents of Paracatu de Baixo, reports on package 1 of the collective resettlement works and clarifications on water capture were discussed.
On the topic of Social Protection: in Espírito Santo, there was the third meeting of the Municipal Committee for the Evaluation of the Social Protection Program (COMAPPS) of the Renova Foundation of Linhares/ES to update on the progress of the actions of the Reparation Plan for Social Protection in the municipality of Linhares/ES, and on the status of referrals from the first COMAPPS meeting. In the territory of the Mid Doce River, a meeting was held to present the actions of the Municipal Social Protection Reparation Plan, for Tumiritinga/MG. In Calha, in the municipalities of Ipatinga, São José do Goiabal and Caratinga, a meeting was also held for the formation of the committee and clarification on the actions of the Municipal Social Protection Reparation Plan in the municipalities.
Development of actions to strengthen the process of resumption of agricultural activities in the territory of Doce River Channel, with collective face-to-face dialogues with the public eligible for Technical Assistance and Rural Extension (Ater), in partnership with the Resumption of Agricultural and Livestock Activities Program (PG17) in Bugre; collective dialogue with the participants of the Productive Backyards Project in Revés do Belém (São José do Goiabal).
With the reopening of the Integrated Registration, in accordance with the decision of Axis 7 of the 12th Federal Court of Justice, throughout the month of December the Dialogue team received and clarified doubts related to the topic.

Ombudsman's Office

There were no relevant facts this month.

Communication

[Communication with Territories] Broadcasting of seven programs (Momento Renova) in six territories, in the weekly programming of various radio stations in the areas covered by the Foundation. In November, Momento Renova had a total of 42 programs, with 126 insertions on radio stations in municipalities from Mariana to Regência. There was no broadcast of the programs in the week of 11/05, in respect of the six years since the dam collapse.
[Mariana] Production of an article for the Momento Renova radio program on the reopening of the Information and Service Center (CIA) in Mariana.
[Mariana] Production of a pill on the reopening of the Information and Service Center (CIA) in Mariana.
[Upper Doce River] Digital production and distribution of the 18th edition of the Terra da Gente newspaper, newsletter with the communities of Barra Longa, Gesteira and Barreto.
[Doce River Channel] Production of a WhatsApp pill inviting affected people from the Doce River Channel territory to a workshop on the use of tools for virtual meetings, on 11/09.
[Doce River Channel] Production of WhatsApp material to invite those affected from Bugre, Caratinga, Ipaba, Ipatinga, Iapu, Santana do Paraíso, Sobrália and Fernandes Tourinho to “Results" - Transparency and Accountability Forum for the Doce River Basin, on 10/26.
[Doce River Channel] Production of a WhatsApp pill to invite those affected from Bom Jesus do Galho, Timóteo, Marliéria, Dionísio, Córrego Novo and Pingo-d'Água to “Results” - Transparency and Accountability Forum for the Rio Doce Basin , on 11/24.
[Doce River Channel] Production of a pill reminding victims of Bom Jesus do Galho, Timóteo, Marliéria, Dionísio, Córrego Novo and Pingo-d'Água on the "Results" - Forum on Transparency and Rendering of Accounts in the Rio Doce Basin, to be shared on the day of the meeting.
[Doce River Channel] Production of a pill remembering those affected by Bugre, Caratinga, Ipaba, Ipatinga, Iapu, Santana do Paraíso, Sobrália and Fernandes Tourinho about Resulta - Forum on Transparency and Accountability of the Rio Doce Basin, to be shared on the day of the meeting.
[Doce River Channel] Production of a pill to invite residents of Baixada do Coronel Roberto (Ipaba and Caratinga) to a face-to-face meeting of the Dialogue on Technical Assistance and Rural Extension (Ater), on 11/18.
[Doce River Mouth] Digital production and distribution of the 12th edition of the Jornada Bulletin for the population around Lagoa Juparanã.
[Doce River Mouth] Digital production and distribution of the 19th edition of Voz da Foz newsletter, informative with the communities of Areal, Povoação, Entre Rios and Regência.
[Doce River Mouth] Production of an article on Renova Radio on the signing, by the State Government, of the order of services for the beginning of the paving works on the access roads to Regência and Povoação.
[Doce River Mouth] Production of an article for the Momento Renova radio program on the reopening of the Linhares Information and Service Center (CIA).
[Doce River Mouth] Production of a pill informing residents around the Juparanã Lagoon about the heightening of the cofferdam, in Rio Pequeno, due to the rise in the water level in the Doce River due to the rains.
[Doce River Mouth] Production of a pill for the residents of Avenida Beira Rio, in Linhares, and Património da Lagoa, in Sooretama, on the lowering of the cofferdam in the Pequeno river.
[Support to Economy and Innovation] Production of a WhatsApp pill to invite producers who participate in the Bean Project, in Rio Casca, for a face-to-face meeting with representatives of the Ministry of Agriculture, Livestock and Water Supply (MAPA) and the State Secretariat for Agriculture, Livestock and Water Supply (SEAPA/MG), on 11/12.
[Support to Economy and Innovation] Post publication on social networks with the results achieved by the second year of the Bean Project, carried out with producers from Rio Casca.
[Support to PG001 Survey and Registration of the Affected Population] Production of a WhatsApp pill with clarifications on new registration requests until 12/31/2021, as per court decision.
[Support to PG001 Survey and Registration of the Affected Population] Production of an article for the Renova Moment with information about new registration requests based on the new decision of the 12th Federal Court.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of an article for Renova Radio on the new deadline for joining the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Video production of the series "Knowing the Simplified Indemnity System" on the theme “Rejoining".
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the Judicial Branch included new locations in the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill to inform that the term for joining the Simplified Indemnity System was extended to 04/30/2022 for all locations.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that those affected in Barra Longa can join the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the Renova Foundation will take the appropriate measures regarding the improper use of the image of its logo.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill on prioritizing care through the Simplified Indemnity System for the elderly, people with disabilities and people with special needs.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill with clarifications on who can join the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill with clarifications to attorneys about deadlines for handling disputes in the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the Simplified Indemnity System is now valid for the municipality of Alpercata.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the Simplified Indemnity System is now valid for the municipality of Belo Oriente.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the Simplified Indemnity System is now valid for the municipality of Bom Jesus do Galho.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the Simplified Indemnity System is now valid for the municipality of Conselheiro Pena.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the Simplified Indemnity System is now valid for the municipality of Córrego Novo.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the Simplified Indemnity System is now valid for the municipality of Fernandes Tourinho.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the Simplified Indemnity System is now valid for the municipality of Fundão.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the Simplified Indemnity System is now valid for the municipality of Governador Valadares.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the Simplified Indemnity System is now valid for the municipality of Iapu.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the Simplified Indemnity System is now valid for the municipality of Ipatinga.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the Simplified Indemnity System is now valid for the municipality of Marliéria.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the Simplified Indemnity System is now valid for the municipality of Raul Soares.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the Simplified Indemnity System is now valid for the municipality of Santana do Paraíso.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the Simplified Indemnity System is now valid for the municipality of São Domingos do Prata.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the Simplified Indemnity System is now valid for the municipality of São Pedro dos Ferros.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the Simplified Indemnity System is now valid for the municipality of Serra (Nova Almeida).
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the Simplified Indemnity System is now valid for the municipality of Sobrália.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp pill informing that the Simplified Indemnity System is now valid for the municipality of Timóteo.
[Support to PG005 Social Assistance Program] Production of an article for Renova Radio on the transfer of the first installment of financial resources to institutions that will operate in Espírito Santo and that were selected by the Public RFP for Social Assistance.
[Support to PG005 Social Assistance Program] Production and publication of posts on Renova Foundation's social networks about the transfer of the first installment of financial resources to institutions that will operate in Espírito Santo and that were selected by the Social Assistance Notice.
[Support to PG008 Reconstruction of Villages] Elaboration of posters for printing in resettlements on Protection of decent work and combating slave labor.
[Support to PG008 Reconstruction of Villages] Development of posters for printing in resettlements on Diversity and Inclusion.
[Support to PG008 Reconstruction of Villages] Development of posters for printing in resettlements on the Right to Housing.
[Support for PG008 Reconstruction of Villages] Production of explanatory material on construction permits for resettlement families.
[Support to PG008 Reconstruction of Villages - Bento Rodrigues] Production of a monthly newsletter for the families in the resettlement of Bento Rodrigues with the progress of works, photos and status of public goods projects.
[Support to PG008 Reconstruction of Villages- Bento Rodrigues] Production of the newsletter for the Commission of Affected People with the main advances in the resettlement of Bento Rodrigues.
[Support to PG008 Reconstruction of Villages- Paracatu] Production of the 30th edition of Panorama of the Construction Works of Paracatu de Baixo with the main advances in resettlement.
[Support to PG008 Reconstruction of Villages- Paracatu] Production of the 31st edition of Panorama of the Construction Works of Paracatu de Baixo with the main advances in resettlement.
[Support to PG012 Historical, Cultural and Artistic Memory] Production of a WhatsApp pill to publicize the job opening of social mobilizer for the Technical Reserve.
[Support to PG013 Tourism, Culture, Sport and Recreation] Production of an article for Renova Radio on the delivery of certificates to institutions that participated in the Project to Strengthen Local Organizations.
[Support to PG013 Tourism, Culture, Sport and Recreation] Video production about the Doce RFP, with a focus on sport and recreation, in the territories of Doce River Mouth and Lower Doce River.
[Support to PG013 Tourism, Culture, Sport and Recreation] Production of posts on Renova's website and social networks about the Doce RFP, with a focus on sport and recreation, in the territories of Doce River Mouth and Lower Doce River.
[Support to PG013 Tourism, Culture, Sport and Recreation] Video production about the Doce RFP, with a focus on Culture, in the territories of Doce River Mouth and Lower Doce River.
[Support to PG013 Tourism, Culture, Sport and Recreation] Production of a WhatsApp pill on the conclusion of the formation stage of the Project to Strengthen Local Organizations.
[Support to PG013 Tourism, Culture, Sport and Recreation] Posting posts on Renova's social networks about the Humpback Whale project, supported by the Doce Edict.
[Support for PG016 Resumption of Aquaculture and Fishing Activities] Production of an article for Renova Radio on the suspension of the Fishing Notice for productive groups.
[Support to PG017 Resumption of Farming Activities] Production of a booklet for rural producers on changing animal feed in Mariana and Alto.
[Support for PG020 Stimulus to Local Contracting] Production of a WhatsApp pill to promote job openings for specialists and project and construction engineers.
[Support to PG020 Stimulus to Local Contracting] Production of an article for Renova Radio about the Doce River Impulse Project.
[Press] Highways in the region of Doce River Mouth will receive investments of R$365 million​.
[Press] Public libraries in 37 municipalities in the Rio Doce basin closer to the revitalization​.
[Press] The project will encourage entrepreneurship in municipalities in the Doce​ river basin.
[Press] Iron Biker encourages economy and sports tourism in Mariana​.
[Press] About 4,000 people will benefit from Social Assistance actions in Espírito Santo​.
[Press] Simplified Indemnity System reaches R$ 2.1 billion in payments in Minas​.
[Press] Simplified Indemnity System exceeds R$2.4 billion in payments in ES​.
[Press] Project supported by the Renova Foundation encourages artistic gymnastics in Ipatinga.

Customer service channels

Considering the new guidelines established by the Renova Foundation, for the reopening of the Information and Service Centers, in November/202, visits were carried out to plan and organize the return of the ISCs' face-to-face activities. The units in Mariana (MG) (11/17), Barra Longa (MG) (11/22), Rio Doce (MG) (11/22), Belo Oriente (MG) (11/17), Naque (MG) (11/17), Periquito (MG) (11/17), Governador Valadares (MG) 11/12), Tumiritinga (MG) (11/24), Baixo Guandu (ES) (11/23), Linhares (ES) (11/22).
Participation of ISC attendants in training for qualification and improvement of services on the repair and compensation process: Health and Safety Training for Resuming Face-to-face Activities of ISC teams (11/08); Technical Environment on the Project for new collaborators (11/09 and 11/10); Training - Individual requests and SGS (10/11, 11/11 and 12/11): Moment for clarification of doubts | ISC agents (11/29).
Active contact in support of the Social Dialogue team in the mobilization for a presentation meeting of the Impulse Project in Linhares (ES) and Sooretama (ES). The project aims to foster entrepreneurship in the communities served by the Renova Foundation.
Execution and monitoring of the Action Plan, together with the teams of the Recovery Programs of the Risoleta Neves HPP (PG09), Recovery of Other Impacted Communities and Infrastructures (PG10), Reimbursement and Indemnity (PG02), Resumption of Farming Activities (PG17) and Program for Reconstruction of Villages (“Resettlement” - PG08), involving analysis, support to negotiations, training and adjustments in the management flow and resolution of requests. The objective is to manage and respond to pending claims related to the themes in the territories of Mariana and the Upper Doce River territories. In the Mid Doce River an analysis was carried out, support was given to the handling and feedback of requests related to the Governador Valadares Pipeline (MG) in conjunction with the Water Treatment and Alternative Water Withdrawal Program (PG32).

Dialogue

Carrying out the Dialogue and Communication Assessment survey, which seeks to: 1) identify the perception of the affected population about the Dialogue and Communication strategies developed so far by the Renova Foundation; 2) identify the Renova Foundation service with its transparency, participation and social control purposes; and 3) to produce program result indicators, agreed with the CT-PDCS, based on an opinion survey done among the affected population.
In Mariana (MG), the highlight was the visit by the Presidency of the Renova Foundation, the Board of Governors and the Affected People Committee (Paracatu de Baixo) to the collective resettlements of Paracatu de Baixo and Bento Rodrigues to discuss and monitor the works.
Continuity of Accountability Forums, meetings aimed at presenting the results of the Renova Foundation's reparation and compensation actions in the territories: in the municipalities of the micro-territories of Steel Valley region and Doce River State Park, agendas were held to present the actions developed by the Renova Foundation in relation to the water quality of the Doce River and actions of the Doce River Basin Monitoring Program (PG38); in the Liberdade/MG (Periquito) and Cachoeira Escura (Belo Oriente) settlements, meetings were held to present the advances in the Simplified Indemnity System and to present actions related to environmental reparation in the communities; in Tumiritinga (MG) a presentation of the progress of the Simplified Indemnity System was held, focusing on the municipality, actions for the Resumption of Farming Activities (PG17), Economy and Innovation, Sewage Collection and Treatment (PG31); in Povoação (Linhares) a meeting was held to present the actions to repair the Doce River in the municipality.
On the topic of Economy and Innovation: holding meetings to present the “Impulse” project, which aims to train, advise and monitor the development of profitable and efficient projects in the municipalities of Barra Longa (MG); Ipatinga (MG); Colatina (MG) and Marilândia (ES), Barra do Riacho (Aracruz), Povoação, Regência and Areal (Linhares) and Sooretama (ES). In Linhares and Sooretama (ES), a meeting was held to present and clarify doubts about the “Recoloca Rio Doce” project, linked to the Local Contracting Stimulus Program (PG20).
Development of actions to strengthen the process of resumption of agricultural activities in the territory of Doce River Channel, with the realization of face-to-face collective dialogues with the public eligible for Technical Assistance and Rural Extension (Ater) in the Baixada do Coronel Roberto region (between Ipaba and Caratinga) and in Revés do Belém (Bom Jesus do Galho); and collective dialogue with the participants of the Bean Project, in the region of Fazenda Esmeralda (Rio Casca).
In Espírito Santo, in the municipalities of Sooretama (ES), Baixo Guandu (ES), Colatina (ES) and Aracruz (ES), a meeting was held with public authorities and residents to present the entity(ies) selected by the Social Assistance RFP, and for the creation of the Municipal Committee for the Evaluation of the Social Protection Program (COMAPS) of the Renova Foundation. The election and presentation of the representatives of the Committee was also carried out during the meetings.
In the territory of Upper Doce River, based on a survey carried out by the Sustainable Land Use (SLU) team, on the properties covered by the Permanent Preservation Area (PPA), communication with the property owners, referenced by the Social Dialogue, in order to make them aware of the need to maintain such protected areas. The guidelines are primarily related to not using the space for grazing animals. In addition, the narrative used by the team emphasized the importance that the owners of these regions perceive themselves as co-responsible for this preservation.

Ombudsman's Office

There were no relevant facts this month.

Communication

[Communication with Territories] Broadcasting of eight programs (Momento Renova) in six territories, in the weekly schedule of various radio stations in the areas covered by the Foundation. In October, Momento Renova had a total of 48 programs, with 144 insertions on radio stations in municipalities from Mariana to Regência.
[Communication with Territories] Creation of material inviting those affected to send questions to be answered on the radio on the Momento Renova program.
[Communication with Territories] Production of a newsletter about the research carried out by the Renova Foundation to find out how those affected evaluate the forms of communication and relationship with the territories.
[Mariana] Production and digital distribution of the 16th edition of the newspaper Voz da Comunidade, newsletter with the communities of Mariana.
[Mariana] Production and digital distribution of the extra edition of Jornada Bulletin for the population of Mariana.
[Upper Doce River] Digital production and distribution of the extra edition of Jornada Bulletin for the population of Barra Longa, Rio Doce and Santa Cruz do Escalvado.
[Doce River Channel] Digital production and distribution of the extra edition of the Jornada Bulletin for the population of the Doce River Channel territory.
[Doce River Channel] Production of material inviting residents of Fernandes Tourinho to thematic meeting of the Dialogue on the Simplified Indemnity System, on 10/27.
[Doce River Channel] Production of WhatsApp material inviting affected people from the Steel Valley region to “Results” - Transparency and Accountability Forum in the Doce River Basin, on 10/19.
[Doce River Channel] Production of WhatsApp material inviting people affected from municipalities around Perd to "results" - Transparency and Accountability Forum in the Doce River Basin, on 10/14.
[Doce River Channel] Production of WhatsApp material inviting those affected in the Rio Casca region and surroundings to the "results" - Transparency and Accountability Forum in the Doce River Basin, on 10/28.
[Doce River Channel] Production of WhatsApp material inviting residents of Bugre to a meeting on the Technical Assistance and Rural Extension (ATER) Collective on 10/18.
[Doce River Channel] Production of WhatsApp material to invite those affected from Bugre, Caratinga, Ipaba, Ipatinga, Iapu, Santana do Paraíso, Sobrália and Fernandes Tourinho to "results" - Transparency and Accountability Forum for the Doce River Basin, on 10/26.
[Doce River Channel] Production of WhatsApp material to invite those affected from Rio Casca, Sem-Peixe, São Pedro dos Ferros and São Domingos do Prata to "results" - Doce River Basin Transparency and Accountability Forum, on 10/21.
[Doce River Channel] Production of WhatsApp material inviting people affected from municipalities around Perd to "results" - Transparency and Accountability Forum in the Doce River Basin, on 10/27.
[Doce River Channel] Production of material to be shared on the day of the meeting, remembering the Dialogue meeting on the Simplified Indemnity System, on October 27th, in Fernandes Tourinho.
[Doce River Channel] Production of WhatsApp material remembering those affected from Bom Jesus do Galho, Dionísio and Pingo-d'Água about the “Results” - Transparency and Accountability Forum for the Doce River Basin, to be shared on the day of the meeting.
[Doce River Channel] Production of WhatsApp material remembering those affected from Rio Casca, Sem-Peixe, São Pedro dos Ferros and São Domingos do Prata about “Results" - Transparency and Accountability Forum for the Doce River Basin, to be shared on the day of the meeting.
[Doce River Channel] Production of WhatsApp material reminding those affected in the Steel Valley region about “Results" - Transparency and Accountability Forum in the Doce River Basin, to be shared on the day of the meeting.
[Doce River Channel] Production of WhatsApp material reminding those affected from municipalities around Perd on the “Results” - Transparency and Accountability Forum in the Doce River Basin, to be shared on the day of the meeting.
[Doce River Channel] Production of WhatsApp material reminding those affected in the Rio Casca region and surrounding areas about “Results" - Transparency and Accountability Forum for the Doce River Basin, to be shared on the day of the meeting.
[Doce River Channel] Production of WhatsApp material reminding residents of Bugre about a meeting to talk about Technical Assistance and Rural Extension (ATER) Collective, to be shared on the day of the meeting.
[Doce River Channel] Production of WhatsApp material reminding those affected from municipalities around Perd on the “Results” - Transparency and Accountability Forum in the Doce River Basin, to be shared on the day of the meeting.
[Doce River Channel] Production of WhatsApp material reminding those affected in the Steel Valley region about “Results" - Transparency and Accountability Forum in the Doce River Basin, to be shared on the day of the meeting.
[Mid Doce River] Digital production and distribution of the extra edition of Jornada Bulletin for the population of Belo Oriente, Naque and Periquito.
[Mid Doce River] Production and digital distribution of the extra edition of Jornada Bulletin for the population of Governador Valadares.
[Mid Doce River] Production of WhatsApp material to invite the community of Conselheiro Pena to “Results" - Doce River Basin Transparency and Accountability Forum, on 10/20.
[Lower Doce River] Production and digital distribution of the extra edition of Jornada Bulletin for the population of Baixo Rio Doce territory.
[Foz do Rio Doce] Production and digital distribution of the extra edition of Jornada Bulletin for the population of Linhares, Aracruz and Sooretama.
[Foz do Rio Doce] Change of invitation sent to the Regencia community to participate in a meeting on water supply, stating that the meeting will be in person and not online.
[Foz do Rio Doce] Production of WhatsApp material to invite residents of Avenida Beira Rio, in Linhares, to participate in an online meeting to clarify the process of repairing houses damaged by the dam.
[Foz do Rio Doce] Production of material, changing the date of the meeting with residents to clarify the issue of water supply in the community.
[Foz do Rio Doce] Production of material, inviting the population of Linhares to participate in the workshop on financial education.
[Foz do Rio Doce] Production of material, inviting the population of Patrimônio da Lagoa, Sooretama, to participate in the workshop on financial education.
[Foz do Rio Doce] Production of material/invitation for a meeting with residents of Patrimônio da Lagoa (Sooretama) to clarify the court decision regarding the damages suffered in the properties due to the installation of the dam on the Pequeno River.
[Support to Economy and Innovation] Production of WhatsApp material about registrations to participate in the Associativism and Cooperatives workshop promoted by Economy and Innovation.
[Support to Economy and Innovation] Production of WhatsApp material to remind those enrolled in the Associativism and Cooperativism workshop about the dates.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Elaboration of WhatsApp material with information for attorneys about the Damage Acknowledgment Agreement.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Elaboration of WhatsApp material with clarifications on payments of the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Preparation of WhatsApp material informing that there will be no new registrations for the purposes of the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a video about deadlines, rules and guidelines on the Appeal Tab, acceptance agreements and other information about the Attorney’s Portal and Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material with the numbers on indemnity and financial aid payments, which totaled R$6.5 billion, including the R$3.4 billion paid to 35 thousand affected by the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of Material for Renova Radio for the Upper Doce River territory on the total paid in indemnities and financial aid, including the BRL 3.4 billion paid to 35 thousand affected by the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of material for Renova Radio for the Lower Doce River territory on the total paid in indemnities and financial aid, including the BRL 3.4 billion paid to 35 thousand affected by the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of material for Renova Radio for the territory of Doce River Channel on the total paid in indemnities and financial aid, including the BRL 3.4 billion paid to 35 thousand affected by the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of material for Renova Radio for the territory of Doce River Mouth on the total paid in indemnities and financial aid, including the BRL 3.4 billion paid to 35 thousand affected by the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of material for Renova Radio for the territory of Mariana on the total paid in indemnities and financial aid, including the BRL 3.4 billion paid to 35 thousand affected by the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of Material for Renova Radio for the Mid Doce River territory on the total paid in indemnities and financial aid, including the BRL 3.4 billion paid to 35 thousand affected by the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material with guidelines for attorneys on rules for re-entering the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a note for Momento Renova informing that 10/31 is the deadline for those affected from 28 locations to join the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material with guidelines on what the person should know about hiring an attorney to represent them in the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material informing that those affected from Mariana can join the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material to inform those affected in Aimorés that the deadline for joining the Simplified Indemnity System ends on 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material to inform those affected in Aracruz that the deadline for joining the Simplified Indemnity System ends on 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material to inform those affected in Baguari that the deadline for joining the Simplified Indemnity System ends on 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material to inform those affected in Baixo Guandu that the deadline for joining the Simplified Indemnity System ends on 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material to inform those affected by Bugre that the deadline for joining the Simplified Indemnity System ends on 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material to inform those affected in Cachoeira Escura that the deadline for joining the Simplified Indemnity System ends on 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material to inform those affected in Caratinga that the deadline for joining the Simplified Indemnity System ends on 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material to inform those affected by Colatina that the deadline for joining the Simplified Indemnity System ends on 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material to inform those affected in Conceição da Barra that the deadline for joining the Simplified Indemnity System ends on 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material to inform those affected in Galileia that the deadline for joining the Simplified Indemnity System ends on 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material to inform those affected in Ipaba do Paraíso that the deadline for joining the Simplified Indemnity System ends on 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material to inform those affected in Ipaba that the deadline for joining the Simplified Indemnity System ends on 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material to inform those affected in Itueta that the deadline for joining the Simplified Indemnity System ends on 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material to inform those affected in Linhares that the deadline for joining the Simplified Indemnity System ends on 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material to inform those affected in Marilandia that the deadline for joining the Simplified Indemnity System ends on 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material to inform those affected in Naque that the deadline for joining the Simplified Indemnity System ends on 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material to inform those affected in Periquito that the deadline for joining the Simplified Indemnity System ends on 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material to inform those affected in Pingo-d'Água that the deadline for joining the Simplified Indemnity System ends on 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material to inform those affected in Ponte Nova that the deadline for joining the Simplified Indemnity System ends on 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material to inform those affected in Resplendor that the deadline for joining the Simplified Indemnity System ends on 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material to inform those affected in Revés do Belém that the deadline for joining the Simplified Indemnity System ends on 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material to inform those affected in Rio Doce that the deadline for joining the Simplified Indemnity System ends on 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material to inform those affected in Santa Cruz do Escalvado that the deadline for joining the Simplified Indemnity System ends on 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material to inform those affected in São José do Goiabal that the deadline for joining the Simplified Indemnity System ends on 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material to inform those affected in São Mateus that the deadline for joining the Simplified Indemnity System ends on 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material to inform those affected in Sem-Peixe that the deadline for joining the Simplified Indemnity System ends on 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material to inform those affected in Senhora da Penha that the deadline for joining the Simplified Indemnity System ends on 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material to inform those affected in Tumiritinga that the deadline for joining the Simplified Indemnity System ends on 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material explaining how the apportionment of fees in cases of attorney changes in the Simplified Indemnity System works.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material informing that Mariana's claims in the Indemnity System have up to two days for the confirmation of damages.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material clarifying that the name of the water body must be informed in the claimant's self-declaration for the category "Informal Fishing".
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material with guidelines for attorneys about the new access to the appeal tab on the Attorney’s Portal.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material informing that the Simplified Indemnity System attends cases of those affected that have deceased after the date of the collapse.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material clarifying that attorneys must pay attention to filling in the information in the Simplified Indemnity System so that payment is not compromised.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material informing that the identification of a claimant under guardianship is mandatory in the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material on the reports to prove direct dependence on the Doce River, its tributaries and/or estuarine region to prove damages in Agriculture in the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Video production of the series "Knowing the Simplified Indemnity System" on the theme "Resources".
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material for attorneys stating that a clause on the General Data Protection Law (LGPD) was inserted in the Attorney’s Portal for reading confirmation.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp material informing that the adherence period for those affected in Senhora da Penha to join the Simplified Indemnity System was extended to March 31st, 2022.
[Support to PG004 Recovery of Quality of Life of other Peoples and Traditional Communities] Production of an educational video on the Basic Environmental Plan in Degredo.
[Support to PG008 Reconstruction of Villages - Bento Rodrigues] Production of the 31st edition of the newsletter on the resettlement of Bento Rodrigues for the families of the affected community.
[Support to PG008 Reconstruction of Villages - Bento Rodrigues] Production of the 32nd edition of the newsletter on the resettlement of Bento Rodrigues for the families of the affected community.
[Support to PG008 Reconstruction of Villages - Gesteira] Creation of an accountability newsletter for the 6 years since the collapse of the Fundão dam, with guidance for the resettlement of Gesteira.
[Support to PG008 Reconstruction of Villages - Paracatu] Production of the 29th edition of Panorama of the Construction Works of Paracatu de Baixo with the main advances in resettlement.
[Support to PG008 Reconstruction of Villages - Paracatu] Production of the 31st edition of the newsletter on the resettlement of Bento Rodrigues for the families of the affected community.
[Support to PG008 Reconstruction of Villages - Paracatu] Production of the 32nd edition of the newsletter on the resettlement of Bento Rodrigues for the families of the affected community.
[Support to PG013 Tourism, Culture, Sports and Recreation] Video production about Doce RFP projects that benefit children with special needs.
[Support to PG016 Resumption of Aquaculture and Fishing Activities] Production of material on the extension of the deadline for registrations in the Fishing RFP for Productive Groups.
[Support to PG016 Resumption of Aquaculture and Fishing Activities] Production of material to inform the suspension of the fishing RFP for productive groups.
[Support to PG017 Resumption of Farming Activities] Creation of material to publicize the agreements of the public hearing on animal feed.
[Support to PG017 Resumption of Farming Activities] Production of WhatsApp material inviting producers to participate in the Poultry Family Farming course, held online on 10/07, in partnership with Emater.
[Support to PG018 Economic Development and Diversification] Production of WhatsApp material promoting the 8th lecture on Recoloca Rio Doce of the Supplier Development Program for Linhares.
[Support for PG018 Economic Development and Diversification] Post publication on social media about the 8th lecture on Recoloca Rio Doce of the Colatina Supplier Development Program.
[Support for PG018 Economic Development and Diversification] Post publication on social media about the 9th lecture on Project Management and Contracts of the Supplier Development Program.
[Support for PG018 Economic Development and Diversification] Production of a marketing email on the 9th lecture on Project Management and Contracts of the Supplier Development Program.
[Support to PG020 Stimulus to Local Contracting] Creation of an invitation material for business roundtables between suppliers of the Supplier Development Program and resettlement builders.
[Support to PG020 Stimulus to Local Contracting] Production of material to advertise job vacancies available on the Recoloca Rio Doce platform for Governador Valadares and Aimorés.
[Support to PG020 Stimulus to Local Contracting] Production of WhatsApp material disclosing enrollment for hiring through the Apprentice Program.
[Support to PG020 Stimulus to Local Contracting] Production of a booster pill on applications for hiring the Apprentice Program.
[Support to PG020 Stimulus to Local Contracting] Posting on social media about enrollment in professional training courses in Degredo.
[Support to PG020 Stimulus to Local Contracting] Production of a radio program about the launch of the new cycle of the ES Supplier Development Program (Linhares and Colatina).
[Support for PG020 Stimulus to Local Contracting] Production of material inviting residents of Degredo to pre-register for professional training courses.
[Support for PG020 Stimulus to Local Contracting] Production of material to research, among those pre-registered in the professional training courses in Povoaçao, who is already vaccinated against Covid.
[Press] Entrepreneurs from Minas Gerais participate in an online lecture on purchasing management.
[Press] Indemnity and financial aid payments more than double in one year and reach R$6.5 billion.
[Press] Public RFP to support productive aquaculture fishing groups is extended until 10/22.
[Press] Young people receive support to be protagonists in the revitalization of the Doce River.
[Press] Occupational safety and quality of life are topics of online lectures in Minas.
[Press] Ronaldo Fraga and artisans from the Home Is Where the Heart Is collection participate in the 5th Creative Week of Tiradentes.
[Press] Municipalities of MG and ES receive around R$ 370 million for investments in health.
[Press] Recoloca Rio Doce Platform is the subject of an online lecture for entrepreneurs from Minas Gerais.
[Press] Unprecedented indemnity service is carried out with indigenous people from Comboios.
[Press] Entrepreneurs from Minas participate in an online lecture on project and contract management.

Customer service channels

Monitoring, by ISC agents, of pending claims of intermediate or final responses, registered in all ISC units.
Participation of ISC agents in training for the qualification and improvement of the services provided by this Channel's employees in the reparation and compensation process with the public: Alignment and Planning for Resumption of Face-to-Face in the Territories - ISC and Dialogue (10/19); Training | Active PIM Contact + Agile Flow (10/22 and 10/28); Alignment on Reopening ISCs (10/28).
Technical alignments with the ISC teams to plan the return of face-to-face services in physical units, an effort made by the Dialogue and Customer Service Channels Management, in line with the Renova Foundation's guidelines regarding the structured return of its face-to-face activities with the reopening of the units Information and Service Centers (ISC) and resumption of services through mobile units.
Execution and monitoring of the Action Plan, together with the teams of the Recovery Programs of the Risoleta Neves HPP (PG09), Recovery of Other Impacted Communities and Infrastructures (PG10), Reimbursement and Indemnity (PG02), Resumption of Farming Activities (PG17) and Program for Reconstruction of Villages (“Resettlement” - PG08), involving analysis, support to negotiations, training and adjustments in the management flow and resolution of requests. The objective is to manage and respond to pending claims related to the themes in the territories of Mariana and the Upper Doce River territories. In the Mid Doce River an analysis was carried out, support was given to the handling and feedback of requests related to the Governador Valadares Pipeline (MG) in conjunction with the Water Treatment and Alternative Water Withdrawal Program (PG32).
Mobilization of residents of Patrimonio da Lagoa (Sooretama – ES) and Avenida Beira Rio (Linhares – ES) to participate in an Introductory Workshop on Financial Education and a meeting to clarify the dealings with cracks in houses impacted by the dam of the Pequeno River and the flood of the Juparanã lagoon.
In support of activities related to the Simplified Indemnity System (Agile Flow) and the Mediated Indemnity Program (PIM), active contacts were made with the eligible public to inform about the deadline for application/request for assistance.

Dialogue

19 Participatory Seminars on Territorial Actions, involving 297 people, among the affected population and other interested audiences, over the months of August and October, with the objective of presenting and discussing the planning of the Communication, Dialogue, Participation and Social Control Program (PG06), validate the understanding of the focus of action and priority agendas and obtain inputs to complement and improve the planning.
Consolidation and delivery to the Technical Board for Participation, Dialogue and Social Control (CT-PDCS) of Territorial Action Plans (PATs), a document that aims to systematize the planning of PG06 actions in its territories of operation, aimed at promoting information, transparency, participation and social control in thematic focuses and priority agendas for reparation and compensation.
Planning, training applicators and carrying out the Dialogue and Communication Assessment survey, which seeks to: 1) identify the perception of the affected population about the Dialogue and Communication strategies developed so far by the Renova Foundation; 2) identify the Renova Foundation service with its transparency, participation and social control purposes; and 3) to produce program result indicators, agreed with the CT-PDCS, based on an opinion survey done among the affected population.
In Mariana (MG), meetings of the Paracatu de Baixo Working Group were held to discuss the Community's Collective Resettlement and other matters related to reparation. Also in the municipality, the highlight was the holding of a meeting with the Ponte do Gama Community regarding the reparation of collective goods and discussion of the planning of actions for PG06.
Continuity of the Accountability Forums, meetings aimed at presenting the results of the Renova Foundation's reparation and compensation actions in the territories: in the micro-territories of Steel Valley region, Doce River State Park and Rio Casca and Adjacencies, agendas were held for the presentation of the results of the Technical Cooperation Agreements, signed between the municipalities and the Renova Foundation's Social Protection Program and presentation of the actions carried out for the Sewage Collection and Treatment; in Santana do Paraíso (MG), São José do Goiabal (MG) and Bom Jesus do Galho (MG), meetings were held to present the advances of the Simplified Indemnity System; in Naque (MG) and Conselheiro Pena (MG), agendas were held to present the results of the actions of Resumption of Farming Activities, Collection and Treatment of Sewage, Social Protection and advancement of the Simplified Indemnity System.
Meetings with residents of Avenida Beira Rio (Linhares – ES) and the Patrimonio da Lagoa community (Sooretama – ES) to clarify the court decision that defines the service and reparation of families whose properties were affected by the dam on the Pequeno River.
On the topic of Economy and Innovation: in Povoação (Linhares – ES), an agenda was held with the Association of Merchants and Entrepreneurs of Povoação about the inauguration of a community fair; in Barra do Riacho (Aracruz – ES), for the presentation of the Recoloca Rio Doce project; in Mid Doce River, a meeting was held with communities to present the “Impulse" project, aimed at training, advising and monitoring the development of profitable and efficient projects.

Communication

[Communication with Territories] Broadcasting of eight programs (Momento Renova) in six territories, in the weekly schedule of various radio stations in the areas covered by the Foundation. In September, Momento Renova had a total of 48 programs, with 144 insertions in radio stations in municipalities from Mariana to Regência. (Evid 00)
[Mariana] Production and digital distribution of the 18th edition of the Jornada newsletter for the population of Mariana. (Evid 001)
[Mariana] Production of an invitation material for the Dialogue meeting with the Ponte do Gama community. (Evid 002)
[Upper Doce River] Digital production and distribution of the 17th edition of the Terra da Gente newspaper, newsletter with the communities of Barra Longa, Gesteira and Barreto. (Evid 003)
[Doce River Channel] Production of a WhatsApp content with a reminder for those affected in Rio Casca to access the link to the online meeting, on 09/09, about the Simplified Indemnity System. (Evid 004)
[Doce River Channel] Production of a WhatsApp content to invite residents of Bugre, Caratinga, Santana do Paraíso, Sobrália, Ipatinga, Iapu, Ipaba and Fernandes Tourinho to the “Results” Forum on Indemnity System and Dialogue Actions, on 10/05. (Evid 005)
[Doce River Channel] Production of material to invite residents of Bom Jesus do Galho, Dionísio and Pingo-d'Água to the “Results” Forum on Indemnity System and Dialogue Actions, on 10/06. (Evid 006)
[Doce River Channel] Production of a WhatsApp content to invite residents of Rio Casca, São José do Goiabal and Sem-Peixe to the "Results" Forum on Indemnity System and Dialogue Actions, on 10/07. (Evid 007)
[Doce River Channel] Production of a WhatsApp content with a reminder message for residents of Rio Casca, São José do Goiabal and Sem-Peixe about the "Results" Forum on Indemnity System and Dialogue Actions, to be shared on the day of the meeting. (Evid 008)
[Doce River Channel] Production of a WhatsApp content with a reminder message for residents of Bom Jesus do Galho, Dionísio and Pingo-D'Água about the "Results" Forum on Indemnity System and Dialog Actions, shared on the day of the meeting. (Evid 009)
[Doce River Channel] Production of material with a reminder message for residents of Bugre, Caratinga, Santana do Paraíso, Sobrália, Ipatinga, Iapu, Ipaba and Fernandes Tourinho about the "Results" Forum on Indemnity System and Dialog Actions, shared on the day of meeting. (Evid 010)
[Mid Doce River] Audio production for WhatsApp and sound car with the objective of inviting the community to participate in “Results” -Transparency and Accountability Forum in the Doce River Basin - in the Pedra Corrida district, in Periquito. (Evid 011)
[Mid Doce River] Audio production for WhatsApp and sound car with the objective of inviting the community to participate in “Results” - Transparency and Accountability Forum for the Doce River Basin in Naque. (Evid 012)
[Mid Doce River] Production of a WhatsApp content with the objective of inviting the community to participate in "Results" - Transparency and Accountability Forum in Doce River Basin, Cachoeira Escura, Belo Oriente district. (Evid 013)
[Mid Doce River] Production of a WhatsApp content to invite the community to participate in “Results” - Transparency and Accountability Forum for the Doce River Basin - in the Pedra Corrida district, in Periquito. (Evid 014)
[Mid Doce River] Production of a WhatsApp content to invite the community to participate in “Results” - Transparency and Accountability Forum for the Doce River Basin - in Naque. (Evid 015)
[Mid Doce River] Production of a WhatsApp content to disseminate the participatory seminar on the Territorial Action Plan for the Social Dialogue area for the cities of Governador Valadares and Alpercata. (Evid 016)
[Mid Doce River] Production of a WhatsApp content to disseminate the participatory seminar on the Territorial Action Plan for the Social Dialogue area for the cities of Belo Oriente, Naque and Periquito. (Evid 017)
[Mid Doce River] Production of a WhatsApp content to disseminate the participatory seminar on the Territorial Action Plan for the Social Dialogue area for the cities of Conselheiro Pena, Galileia and Tumiritinga. (Evid 018)
[Doce River Mouth] Production of an article on Renova Radio about the applications for the Meliponiculture at the River Mouth. (Evid 020)
[Doce River Mouth] Digital production and distribution of the 18th edition of "Voz da Foz” newsletter, informative with the communities of Areal, Povoação, Entre Rios and Regência. (Evid 021)
[Doce River Mouth] Digital production and distribution of the 11th edition of Jornada Juparanã, newsletter for the communities around the Lagoa. (Evid 022)
[Doce River Mouth] Production and digital distribution of the 10th edition of the Jornada for the population of Degredo. (Evid 023)
[Doce River Mouth] Production of an article for Renova Radio about the beginning of drainage works in Patrimônio da Lagoa, in Sooretama. (Evid 024)
[Doce River Mouth] Production of material inviting the Regência community to a meeting about the community's water supply system. (Evid 025)
[Doce River Mouth] Production of material for the community of Aracruz to inform about the restructuring of the service provided by the Information and Service Center (ISC). (Evid 026)
[Doce River Mouth] Production of material for the Povoação community to inform about the restructuring of the service provided by the Information and Service Center (ISC). (Evid 027)
[Doce River Mouth] Production of material for the Regency community to inform about the restructuring of the service provided by the Information and Service Center (ISC). (Evid 028)
[Support to Institutional Relations] Production of a program by Renova Radio on the transfer to municipalities for investments in health by the Fund of R$ 150 million. (Evid 029)
[Support to Institutional Relations] WhatsApp audio production for the Calha territory on the transfer to municipalities for investments in health by the Fund of R$ 150 million. (Evid 030)
[Support to Institutional Relations] Production of a Radio Renova program for the Calha territory on the transfer to municipalities for investments in health by the Fund of R$ 150 million. (Evid 031)
[Support to Institutional Relations] Preparation of material with information on the transfer of R$ 150 million from the Fund for investments in health, highlighting the municipalities of Calha. (Evid 032)
[Support to Institutional Relations] Production of material to publicize investments of R$ 150 million for the health area and the specific amount for the municipality of Resplendor. (Evid 033)
[Support to Institutional Relations] Production of material to publicize investments of R$ 150 million for the health area and the specific amount for the municipality of Itueta. (Evid 034)
[Support to Institutional Relations] Production of material to publicize investments of R$ 150 million for the health area and the specific amount for the municipality of Aimorés. (Evid 035)
[Support to Institutional Relations] Production of material to publicize investments of R$ 150 million in the health area and the specific amount for the municipality of Baixo Guandu. (Evid 036)
[Support to Institutional Relations] Production of material to publicize investments of R$ 150 million for the health area and the specific amount for the municipality of Colatina. (Evid 037)
[Support to Institutional Relations] Production of a radio program to publicize the Health Fund, focusing on resources for the Regional Hospital of Governador Valadares and for the municipal governments of the affected cities. (Evid 038)
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp content clarifying that the Simplified Indemnity System undergoes permanent changes to comply with court decisions. (Evid 039)
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of an article for Renova Radio clarifying that the Simplified Indemnity System undergoes permanent alterations to comply with court decisions. (Evid 040)
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of material for a Radio Renova program with clarifications on the operation of the Simplified Indemnity System. (Evid 041)
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp content with guidance for lawyers on the deadlines for applications in the Simplified Indemnity System. (Evid 042)
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp content clarifying to lawyers that divergent and/or contradictory changes in self-declaration result in a negative in the Simplified Indemnity System. (Evid 043)
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp content informing that the Attorney’s Portal undergoes constant adjustments to comply with court sentences. (Evid 044)
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of material for the community of Degredo on the service channels to clarify doubts regarding the Simplified Indemnity System. (Evid 045)
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a WhatsApp content with information on the deadline for those affected from locations with a sentence for the Simplified Indemnity System to opt for the Mediated Indemnity Program (PIM). (Evid 046)
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of material with information for lawyers on the inclusion of the "Self-declaration of not belonging to the village indigenous community" in the procedures for those affected by Resplendor to adhere to the Simplified Indemnity System. (Evid 047)
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a radio program about the Simplified Indemnity System with accountability for one year of the system's implementation by the 12th Federal Court. (Evid 048)
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a radio program about the Simplified Indemnity System with information about the deadlines and steps to deliver the necessary documentation. (Evid 049)
[Support for PG004 Protection and Recovery of Quality of Life of other Peoples and Traditional Communities] Publication of a post on Renova's social networks about the audiovisual workshop with the quilombolas of Degredo. (Evid 50)
[Support to PG004 Protection and Recovery of Quality of Life of other Peoples and Traditional Communities] Production of material/invitation for enrollment in the second module of the training course for quilombola leaders in Degredo. (Evid 051)
[Support to PG004 Protection and Recovery of Quality of Life of other Peoples and Traditional Communities] Production of a folder on the Quilombola Basic Environmental Plan (QBEP) in Degredo. (Evid 052)
[Support to PG004 Protection and Recovery of Quality of Life of other Peoples and Traditional Communities] Production of an article for the radio on the second module of the training workshop for quilombola leaders. (Evid 053)
[Support for PG004 Protection and Recovery of Quality of Life of other Peoples and Traditional Communities] Production of the Momento Renova radio program about the audiovisual workshop held with young people and adults from the quilombola community of Degredo. (Evid 054)
[Support to PG008 Reconstruction of Villages - Bento Rodrigues] Production of posters with institutional and health and safety information to guide visitors at the resettlement entrance in Bento Rodrigues. (Evid 055)
[Support to PG008 Reconstruction of Villages - Bento Rodrigues] Production of a digital photo album to follow up on the progress of construction work on the houses. (Evid 056)
"[Support to PG008 Reconstruction of Villages - Paracatu] Preparation of an audio file for dissemination in the resettlement of Paracatu de Baixo, by means of a sound car, with information on work safety and sanitary protocols in relation to covid -19. (Evid 057)
"
[Support to PG008 Reconstruction of Villages - Paracatu] Elaboration of an invitation-pill to be sent to families participating in the symbolic event Brick Fundamental in Paracatu de Baixo, held on 09/15/2021. (Evid 058)
[Support to PG008 Reconstruction of Villages - Paracatu] Elaboration of a pill-flyer in PDF format to be sent to the families participating in the symbolic event Fundamental Brick in Paracatu de Baixo. The piece brought information about the transportation of guests. (Evid 059)
[Support to PG008 Reconstruction of Villages - Paracatu] Development of a video/animated banner for presentation during the symbolic event Fundamental Brick in Paracatu de Baixo. (Evid 060)
[Support to PG008 Reconstruction of Villages - Paracatu] Development of banners for the symbolic event Fundamental Brick of Paracatu de Baixo. (Evid 061)
[Support to PG008 Reconstruction of Villages - Paracatu] Creation of banners for the symbolic event Fundamental Brick in Paracatu de Baixo. (Evid 062)
[Support to PG008 Reconstruction of Villages - Paracatu] Development of a video with the timeline and history of the works for the symbolic event Fundamental Brick in Paracatu de Baixo. (Evid 063)
[Doce River Mouth] Publication of a post on the Renova Foundation's social networks about enrollment in the Meliponiculture at the River Mouth. (Evid 019)
[Support to PG008 Reconstruction of Villages - Paracatu] Production of the 27th edition of Panorama of the Construction Works of Paracatu de Baixo with the main advances in resettlement. (Evid 064)
[Support to PG008 Reconstruction of Villages - Paracatu] Production of the 28th edition of the Panorama of the Construction Works of Paracatu de Baixo with the main advances in resettlement. (Evid 065)
[Support to PG008 Reconstruction of Villages - Paracatu] Production of a newsletter on precautionary inspection activities in residences in Furquim, for the start of works on the Water Supply System, in compliance with one of the socio-environmental conditionals of the resettlement of Paracatu de Baixo. (Evid 066)
[Support for PG008 Reconstruction of Villages] Disclosure on Renova's social media about the beginning of the renovation works at Band House of Monsenhor Horta. (Evid 067)
[Support to PG010 Recovery of All Other Impacted Communities and Infrastructure] Production of a WhatsApp content informing the expansion of work schedules in the Exhibition Center. (Evid 068)
[Support to PG011 Recovery of Schools and School Community Reintegration Program] Production of an invitation-pill for a meeting on hybrid return for the school in Paracatu de Baixo. (Evid 069)
[Support to PG012 Historical, Cultural and Artistic Memory] Production of a WhatsApp content to publicize entries for the Technical Reserve webinar at the Primavera dos Museus event. (Evid 070)
[Support for PG012 Historical, Cultural and Artistic Memory] Production of a WhatsApp content about the virtual meeting of the Cultural Heritage Reparation Plan for Barra Longa residents. (Evid 071)
[Support for PG012 Historical, Cultural and Artistic Memory] Production of a WhatsApp content about the virtual meeting of the Cultural Heritage Reparation Plan for the residents of Santa Cruz do Escalvado and Rio Doce. (Evid 072)
[Support to PG012 Historical, Cultural and Artistic Memory] Production of an invitation pill to the participants of the Diagnosis of Mariana's Cultural References. (Evid 073)
[Support to PG013 Tourism, Culture, Sports and Recreation] Posting on the social networks of the Renova Foundation about the project Nature Around Us, supported by the Doce RFP and implemented in Povoação. (Evid 074)
[Support to PG016 Resumption of Aquaculture and Fishing Activities] Production of material to inform that the enrollment in the Public Call for the Selection of Projects to Support Productive Groups in Fisheries and Aquaculture runs until 10/04. (Evid 075)
[Support to PG016 Resumption of Aquaculture and Fishing Activities] Production of a WhatsApp content with the objective of inviting fishermen from the Doce River Channel territory to a meeting to clarify the Public Call for the Selection of Projects to Support Productive Groups in Fisheries and Aquaculture. (Evid 076)
[Support to PG016 Resumption of Aquaculture and Fishing Activities] Production of a WhatsApp content to invite fishermen from Conselheiro Pena, Galileia and Tumiritinga to participate in the clarification meeting on the Public Call for the Selection of Projects to Support Productive Groups in Fisheries and Aquaculture. (Evid 077)
[Support to PG016 Resumption of Aquaculture and Fishing Activities] Production of a WhatsApp content to invite fishermen from Governador Valadares and Periquito to participate in the clarification meeting on the Project Selection Call to Support Productive Groups in Fishing and Aquaculture. (Evid 078)
[Support to PG016 Resumption of Aquaculture and Fishing Activities] Production of material inviting the community of Resplendor, Itueta and Aimorés to a meeting on the Call for Fishing and Aquaculture Productive Groups. (Evid 079)
[Support for PG016 Resumption of Aquaculture and Fishing Activities] Posts on the Renova Foundation's social networks reinforcing the continuity of entries for the Public Call for Selection of Projects to Support Productive Groups in Fishing and Aquaculture. (Evid 80)
[Support to PG016 Resumption of Aquaculture and Fishing Activities] Production of an article at Renova Radio to reinforce the entries in the Public Call for the Selection of Projects to Support Productive Groups in Fishing and Aquaculture. (Evid 081)
[Support for PG016 Resumption of Aquaculture and Fishing Activities] Production of material reinforcing the continuity of registrations for the Public Call for the Selection of Projects to Support Productive Groups in Fishing and Aquaculture. (Evid 082)
[Support to PG016 Resumption of Aquaculture and Fishing Activities] Production of an article on the extension of registrations in the Public Call for the Selection of Projects to Support Productive Groups in Fishing and Aquaculture for 10/22. (Evid 083)
[Support to PG016 Resumption of Aquaculture and Fishing Activities] Production of material to inform about the extension of registrations in the Public Call for the Selection of Projects to Support Productive Groups in Fisheries and Aquaculture for 10/22. (Evid 084)
[Support to PG017 Resumption of Farming Activities] Production of a WhatsApp content to invite rural producers in Tumiritinga to participate in the 1st Round of Technical Assistance and Rural Extension (ATER). (Evid 085)
[Support to PG018 Economic Development and Diversification] Creation of an email marketing invitation for a lecture on Innovation in Companies for Minas Gerais. (Evid 086)
[Support to PG020 Stimulus to Local Contracting] Creation of a pill to announce the vacancy of supply assistant. (Evid 087)
[Support to PG020 Stimulus to Local Contracting] Production of an article informing about pre-registration in professional training courses in Regency and Povoação. (Evid 088)
[Support for PG020 Stimulus to Local Contracting] Posting on Renova's social networks informing about pre-registration for professional training courses in Regencia and Povoação. (Evid 089)
[Support to PG020 Stimulus to Local Contracting] Production of a WhatsApp content about pre-registration in professional training courses in Povoação. (Evid 090)
[Support to PG020 Stimulus to Local Contracting] Production of a WhatsApp content about pre-registration in professional training courses in Regencia. (Evid 091)
[Support to PG020 Stimulus to Local Contracting] Production of material on the applications for hiring the Apprentice Program in Mariana. (Evid 092)
[Support to PG020 Stimulus to Local Contracting] Production of material on the deadline for applications for hiring the Apprentice Program in Mariana. (Evid 093)
[Support to PG020 Stimulus to Local Contracting] Production of material to publicize job vacancies available on the Recoloca Rio Doce platform for the region of Governador Valadares. (Evid 094)
[Support to PG020 Stimulus to Local Contracting] Production of material to publicize job vacancies available on the Recoloca Rio Doce platform for Governador Valadares. (Evid 095)
[Support to PG020 Stimulus to Local Contracting] Production of a WhatsApp content to publicize job vacancies available at the pipeline project in Governador Valadares through Recoloca Rio Doce. (Evid 096)
[Support to PG020 Stimulus to Local Contracting] Production of a WhatsApp content to publicize job vacancies available for socio-environmental/environmental technicians in Governador Valadares through Recoloca Rio Doce. (Evid 097)
[Support to PG023 Tailings Management] Production of a radio program on the results of the study by Professor and Doctor Carlos Tucci, which point to a 34% reduction in the volume of tailings in the Doce River bed. (Evid 098)
[Support to PG026 Recovery of Permanent Preservation Areas PPA] Dissemination in social media about the preservation of PPAs and awareness of rural producers regarding the inadequate access of cattle to the areas. (Evid 099)
[Support to PG032 Improvement of Water Supply Systems] Production of a digital newsletter on water quality, repair actions that contribute to improving water quality, water supply system and improvements in the systems of the municipality of Itueta. (Evid 100)
[Support to PG032 Improvement of Water Supply Systems] Production of a digital newsletter on water quality, repair actions that contribute to improving water quality, water supply system and improvements in the systems of the municipality of Resplendor. (Evid 101)
[Support for PG032 Improvement of Water Supply Systems] Production of a radio program with updates on the progress of the installation of pipes and paving in the works of the urban stretch of the Governador Valadares Pipeline. (Evid 102)
[Support to PG032 Improvement of Water Supply Systems] Production of video article with updates on the progress of the installation of pipes and paving in the works of the urban section of the Governador Valadares Pipeline. (Evid 103)
[Support to PG033 Education Program for the Revitalization of Rio Doce] Production of a radio program on the Young Leadership Training, with an update on the current stage of project elaboration and testimonials from the people who participate in the project. (Evid 104)
[Support to PG035 Information for the Population] Invitation to participate in the second academic webinar - preparatory action for launching and operating the TIC Technical Information Center virtual repository. (Evid 105)
[Support to PG035 Information for the Population] Audio production contextualizing the Trails of Memory project, to be circulated along with the invitation pill sent to the participants. (Evid 106)
[Support to PG035 Information for the Population] Production of an invitation pill to participants of the first edition of the Trails of Memory workshop, preparatory action for the operation of the Technical Information Center virtual repository. (Evid 107)
[Support to PG035 Information for the Population] Production of a reminder pill for the participants of the first edition of the Trails of Memory workshop, a preparatory action for the operation of the Technical Information Center virtual repository. (Evid 108)
[Support to PG035 Information for the Population] Production of material to invite participants of the second edition of the Trails of Memory workshop, preparatory action for the operation of the Technical Information Center virtual repository. (Evid 109)
[Support to PG035 Information for the Population] Production of a reminder pill for the participants of the second edition of the workshop Trails of Memory, preparatory action for the operation of the Technical Information Center virtual repository. (Evid 110)
[Support to PG038 Doce River Basin Monitoring Program] Production of a WhatsApp content inviting residents of the cities of Governador Valadares and Alpercata to a meeting to present the actions of the Monitoring Program of the Rio Doce Basin. (Evid 111)
[Support to SLU] Production of a radio program about the RFP Forest Restoration with the assessment of entries so far, in addition to an invitation from a rural producer for others to enroll. (Evid 112)
[Press] About 4,000 hectares of rural properties have already been entered in a public RFP that combines environmental preservation and extra income
[Press] MG and ES will receive R$ 150 million in resources for investments in health
[Press] Innovation is the subject of an online and free lecture for entrepreneurs from Minas Gerais
[Press] Stingless bee breeding project opens applications for families in Linhares
[Press] Ecological restoration project in a stretch of the Gualaxo River restores conditions in the region
[Press] Doce River Development Fund is the subject of an online lecture for entrepreneurs from Minas Gerais
[Press] Mariana's centenary building is restored and will house the story of one of the first bands in Brazil
[Press] Applications for the Young Apprentice Program in Mariana and districts are open
[Press] Traditional “saints” revive religious celebrations in Mariana and Upper Doce River
[Press] First stage of sanitation works in Dionísio will benefit 2,600 people

Customer service channels

Monitoring, by ISC agents, of claims registered in all ISC units that are pending intermediate or final responses. (Relevant Fact_001)
Participation of ISC agents in training for the qualification of employees of this Channel in the reparation and compensation process: alignment on Agile Flow for the team in the territory of Mariana (09/22) and Recycling of guidelines on feedback to claims (09/22) (Relevant Fact_002)
Execution and monitoring of the Action Plan, with the teams of the Recovery Programs of the Risoleta Neves UHE (PG09), Recovery of Other Impacted Communities and Infrastructures (PG10), Resumption of Farming Activities (PG17) and the Reconstruction of Villages Program (“Resettlement ” - PG08), involving analysis, support to negotiations, training and adjustments in the management flow and resolution of requests. The objective is to manage and respond to pending claims related to the themes in the territories of Mariana (MG) and Upper Doce River (MG) (Relevant Fact_003)
Analysis, support to the handling and feedback of requests related to the Governador Valadares Pipeline (MG) in conjunction with the Water Treatment and Alternative Water Withdrawal Program (PG32) in the Mid Doce River territory (MG) (Relevant Fact_004)
Support in the mobilization for the Participatory Seminars on Territorial Actions with the population of Baixo Guandu, Colatina, Aracruz, Linhares and Sooretama (ES) for the presentation and participatory discussion of the planned actions of the Communication, Participation, Dialogue and Social Control Program (PG06) for the municipalities. (Relevant Fact_005)
Analysis of Claims registered in the territory of Espírito Santo on the theme of the Renova Foundation – Updating of Personal Information to support negotiations for forwarding and finalizing the claims (Relevant Fact_006)

Dialogue

During the period, we highlight the holding of Participatory Seminars on Territorial Actions, which aim to carry out the presentation and participatory discussion of the focus of action of the Communication, Participation, Dialogue and Social Control Program (PG06) planned for the territories served (Annex 2)
In the territory of Upper Doce River, meetings were held with the working groups of the municipalities of Rio Doce and Santa Cruz do Escalvado to implement the actions of the Cultural Heritage Reparation Plan, specifically the focus of action "business incubator of sociocultural projects" and “Audiovisual recording and musical training”. Also on the subject, highlight the meetings to discuss the reparation plan based on the Cultural References Diagnosis (Annex 3)
Focusing on actions for the Resumption of Aquaculture and Fishing Activities, the highlight was the holding of meetings with fishermen from Doce River Channel, Mid Doce River and Espírito Santo to clarify the first Project Selection Call to support Fishing and Aquaculture activities (Annex 4)
Announcement and clarification actions on the Simplified Indemnity System (Agile Flow) continue to be an important agenda for Social Dialogue actions in this period, and include holding collective meetings, personalized talks and systematic sending of newsletters and support for clarification of any questions the affected parties and attorneys might have on how to use the Attorney’s Portal. In Doce River Channel, a highlight is the holding of meetings with residents and the Affected Committees of Ipatinga (MG), Rio Casca (MG) and São José do Goiabal (MG) to clarify doubts (Annex 5)
In Tumiritinga (MG) a meeting was held with rural producers in the municipality to discuss the actions initiated by Ater aimed at resuming agricultural activities in the locality (Annex 6)
Regarding the topic of Social Protection, the highlight was the holding of meetings with residents of Linhares (ES), Marilândia (ES), Colatina (ES), Sooretama (ES), Aracruz (ES) to present the Program's actions and release the results of the Social Protection Notice (Annex 7)

Ombudsman's Office

There were no relevant facts this month.

Ombudsman's Office

There were no relevant facts this month.

Communication

[Press] Music classes for children and young people from Baixo Guandu with open enrollment.
[Press] Professional fishermen and regularized fish farmers can apply for a RFP to receive support for the resumption of production.
[Press] Mariana Labs opens applications for the selection of innovative businesses in the city.
[Press] People Management and Leadership is the subject of a lecture for entrepreneurs from Minas Gerais.
[Press] Simplified Indemnity System has extended membership term in MG and ES.
[Press] Free virtual meeting clears doubts about the Mariana Labs program.
[Press] Transfer of the integrated agenda to 38 municipalities and governments in MG and ES is concluded.
[Press] Unprecedented study identifies the risk of extinction of aquatic species in the Doce River Basin.
[Press] Mariana Labs extends enrollment to select innovative businesses in the city.
[Press] Simplified Indemnity System advances with payments in all 28 locations with judgment.
[Press] Project encourages rural producers to reforest the Doce basin.
[Press] Online lecture leads information to increase business sales in Minas.
[Press] Video series brings information about the adoption and responsible care of animals.
[Press] Progress in resettlement works generates around 750 job opportunities.
[Press] Progress in resettlement works generates around 750 job opportunities.
[Press] Training in tourism is open to registration for professionals from MG and ES.
[Press] Establishment of vegetable gardens and orchards strengthen sustainable agriculture in Minas Gerais municipalities.
[Press] Renova Foundation completes the transfer of funds to the Regional Hospital of Governador Valadares.
[Press] Santana do Paraíso City Hall acquires a dump truck to improve selective collection.
[Communication with Territories] Broadcast of nine programs (Momento Renova) in six territories in weekly radio schedules of several radio stations in the region within the scope of the Foundation. In August, Momento Renova had a total of 54 programs, with 162 insertions on radio stations in municipalities from Mariana to Regência.
[Mariana] Digital production and distribution of the 15th edition of the “Voz da Comunidade” newsletter, created with the communities of Mariana.
[Upper Doce River] Digital production and distribution of the 10th edition of the Jornada bulletin for the population of Barra Longa.
[Upper Doce River] Digital production and distribution of the 10th edition of the Jornada bulletin for the population of Rio Doce and Santa Cruz do Escalvado.
[Upper Doce River] Production of an article for Renova Radio on the judicialization process.
[Doce River Channel] Digital production and distribution of the 9th edition of the Jornada Bulletin for the population of the Calha do Rio Doce territory.
[Doce River Channel] Production of WhatsApp content inviting residents of São José do Goiabal to a virtual meeting, on 08/26, about the Simplified Indemnity System.
[Doce River Channel] WhatsApp content inviting residents from Rio Casco for a virtual meeting on the Simplified Indemnity System on 09/09.
[Doce River Channel] Production of WhatsApp content inviting producers from Revés do Belém (Bom Jesus do Galho) and Messias Gomes (São José do Goiabal) to a meeting on Agricultural Productive Units, within the Quintais Produtivos project, on 08/24.
[Mid Doce River] Digital production and distribution of the 8th edition of the Jornada Bulletin for the population of Governador Valadares.
[Mid Doce River] Digital production and distribution of the 9th edition of the Jornada Bulletin for the population of Belo Oriente, Naque and Periquito.
[Mid Doce River] Digital production and distribution of the 6th edition of the Jornada Bulletin for the population of Conselheiro Pena, Galileia and Tumiritinga.
[Lower Doce River] Production and digital distribution of the 13th edition of the Jornada bulletin for the population of the Baixo Rio Doce territory.
[Doce River mouth] Digital production and distribution of the 17th edition of the Jornada Bulletin for the population of Linhares.
[Doce River mouth] Digital production and distribution of the 9th edition of Jornada Bulletin for the community of Degredo.
[Doce River Mouth] Production of content on drainage works in the community of Patrimônio da Lagoa, in Sooretama.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content for those affected in all locations informing that the deadline for joining the Simplified Indemnity System was extended to 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content for those affected in Aimorés informing that the deadline for joining the Simplified Indemnity System was extended to 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content for those affected in Aracruz informing that the deadline for joining the Simplified Indemnity System was extended to 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content for those affected in Baguari informing that the deadline for joining the Simplified Indemnity System was extended to 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content for those affected in Baixo Guandu stating that the deadline for joining the Simplified Indemnity System was extended to 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content for those affected by Bugre informing that the term for joining the Simplified Indemnity System was extended to 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content for those affected in Cachoeira Escura informing that the term for joining the Simplified Indemnity System was extended to 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content for those affected in Caratinga informing that the term for joining the Simplified Indemnity System was extended to 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content for people affected by Colatina informing that the term for joining the Simplified Indemnity System was extended to 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content for those affected in Conceição da Barra informing that the term for joining the Simplified Indemnity System was extended to 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content for those affected in Galileia informing that the term for joining the Simplified Indemnity System was extended to 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content for those affected in Ipaba do Paraíso informing that the term for joining the Simplified Indemnity System was extended to 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content for those affected in Ipaba informing that the term for joining the Simplified Indemnity System was extended to 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content for those affected in Itueta informing that the term for joining the Simplified Indemnity System was extended to 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content for those affected in Linhares informing that the term for joining the Simplified Indemnity System was extended to 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content for those affected in Marilandia informing that the deadline for joining the Simplified Indemnity System was extended to 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content for those affected in Naque informing that the term for joining the Simplified Indemnity System was extended to 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content for those affected in Periquito informing that the term for joining the Simplified Indemnity System was extended to 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content for those affected in Pingo-d'Água informing that the term for joining the Simplified Indemnity System was extended to 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content for those affected in Ponte Nova stating that the term for joining the Simplified Indemnity System was extended to 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content for those affected by Resplendor informing that the term for joining the Simplified Indemnity System was extended to 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content for those affected by Revés do Belém informing that the term for joining the Simplified Indemnity System was extended to 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content for those affected in Rio Doce informing that the term for joining the Simplified Indemnity System was extended to 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content for those affected in Santa Cruz do Escalvado informing that the term for joining the Simplified Indemnity System was extended to 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content for those affected in São José do Goiabal informing that the term for joining the Simplified Indemnity System was extended to 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content for those affected by Sem-Peixe informing that the term for joining the Simplified Indemnity System was extended to 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content for those affected in Senhora da Penha informing that the term for joining the Simplified Indemnity System was extended to 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content for those affected in Tumiritinga informing that the term for joining the Simplified Indemnity System was extended to 10/31.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content informing that the Degredo community now has access to the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Dissemination of WhatsApp audio informing that the Degredo community now has access to the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a radio program informing that the Degredo community now has access to the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a radio program with an article on the extension of the period for joining the Simplified Indemnity System to 10/31, citing the locations of Upper Doce River.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a radio program with an article on the extension of the term of adhesion to the Simplified Indemnity System to 10/31, citing the localities of the Mid Doce River.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a radio program with an article on the extension of the period for joining the Simplified Indemnity System to 10/31, citing the localities of Lower Doce River.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a radio program with an article on the extension of the period for joining the Simplified Indemnity System to 10/31, citing the locations of Doce River Channel.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Dissemination of WhatsApp audio on the extension of the term of adhesion to the Simplified Indemnity System to 10/31, citing the locations of Doce River Channel.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content with information on the 20 thousand indemnity payments made by the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content disclosing the first indemnity payments by the Simplified Indemnity System for five locations.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content disclosing the first indemnity payments by the Simplified Indemnity System for Santa Cruz do Escalvado and Ponte Nova.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content disclosing the first indemnity payments by the Simplified Indemnity System for São José do Goiabal and Pingo-D'Água.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content disclosing the first indemnity payments by the Simplified Indemnity System for Tumiritinga and Galileia.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content with information about deadlines and rules for attorneys to submit applications to the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of content informing that the municipality of Dionísio becomes part of the Simplified Indemnity System as of 09/08.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of content informing that the municipality of Rio Casca becomes part of the Simplified Indemnity System as of 09/08.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content with explanations on the functioning of the Renova Foundation and the Simplified Indemnity System.
[Support to PG004 Recovery of Quality of Life of other Peoples and Traditional Communities] Production of content to publicize the registration of audiovisual workshops for the community of Degredo.
[Support to PG004 Recovery of Quality of Life of other Peoples and Traditional Communities] Dissemination of a post on the Renova Foundation's social networks about the training of quilombola leaders in the Quilombola Basic Environmental Plan (QBEP).
[Support to PG005 Social Protection Program] Production of WhatsApp content informing that Ipatinga and the Renova Foundation signed the Technical and Financial Cooperation Agreement to strengthen actions in the assistance area.
[Support to PG005 Social Protection Program] Release of an WhatsApp audio informing that Ipatinga and the Renova Foundation signed the Technical and Financial Cooperation Agreement to strengthen actions in the assistance area.
[Support to PG005 Social Protection Program] Production of a radio program informing that Ipatinga and the Renova Foundation signed the Technical and Financial Cooperation Agreement to strengthen actions in the assistance area.
[Support to PG005 Social Protection Program] Production of an article for Renova Radio on the result of the Social Assistance RFP.
[Support to PG005 Social Protection Program] Production of content disclosing that the result of the Social Assistance RFP is available on the Renova Foundation website.
[Support to PG006 Pillar of Ombudsman's Office] Production of an article for Renova Radio on the flow and service of the Ombudsman of the Renova Foundation.
[Support to PG007 Animal Assistance Program] Production of the second video on responsible guardianship and adoption of rescued animals.
[Support to PG007 Animal Assistance Program] Production of the third video on responsible guardianship and adoption of rescued animals.
[Support to PG007 Animal Assistance Program] Production of an article for Renova Radio on responsible guardianship and adoption of rescued animals.
[Support to PG007 Animal Assistance Program] Production of a catalog showing the animals rescued after the Fundao dam collapse that are available for adoption for the Animal Adoption Event.
[Support to PG007 Animal Assistance Program] Production of a QR code panel for the Animal Adoption Event leading to a landing page storing newsletters on responsible animal guardianship.
[Support to PG008 Reconstruction of Villages - Paracatu] Preparation of an audio file for dissemination in the resettlement of Paracatu de Baixo, by means of a sound car, with information on work safety and sanitary protocols in relation to covid -19.
[Support to PG008 Reconstruction of Villages - Paracatu] Preparation of an audio file for dissemination at the entrance of the Paracatu de Baixo resettlement restaurant with information on sanitary protocols in relation to covid -19.
[Support to PG008 Reconstruction of Villages - Paracatu] Production of the 25th edition of Panorama of the Construction Works of Paracatu de Baixo with the main advances in resettlement.
[Support to PG008 Reconstruction of Villages - Paracatu] Production of the 26th edition of the Panorama of the Construction Works of Paracatu de Baixo with the main advances in resettlement.
[Support to PG008 Reconstruction of Villages - Paracatu] Production of a biweekly newsletter for the families of the resettlement of Paracatu de Baixo with the progress of works, photos and status of public goods projects.
[Support to PG008 Reconstruction of Villages] Creation of content on the start of the works at Casa da Banda Monsenhor Horta and information about the works.
[PG008 Reconstruction of Villages Support] Creation of hoarding panels with the history of Casa da Banda Monsenhor Horta and information about the works.
[Support to PG008 Reconstruction of Villages] Production of video 1 on the guidelines of the Social and Environmental Manual of the Renova Foundation, in compliance with the social and environmental conditions of resettlements.
[Support to PG008 Reconstruction of Villages] Production of video 2 on the guidelines of the Renova Foundation's Social and Environmental Manual, in compliance with the socio-environmental constraints of resettlements.
[Support to PG012 Historical, Cultural and Artistic Memory] Announcement in the social media of the Renova Foundation about the distribution of religious cards to the communities.
[Support to PG012 Historical, Cultural and Artistic Memory] Production of WhatsApp content inviting the residents of Barra Longa to the Remote Collective Dialogue on the reparation of cultural events, with the theme of sport, recreation and culture.
[Support to PG012 Historical, Cultural and Artistic Memory] Production of WhatsApp content inviting the residents of Santa Cruz do Escalvado and Rio Doce to the Remote Collective Dialogue on the reparation of cultural events, with the theme of sports, recreation and culture.
[Support to PG012 Historical, Cultural and Artistic Memory] Production of WhatsApp content inviting the residents of Barra Longa to the Remote Collective Dialogue on the reparation of cultural events, with the themes of handicrafts and party calendar.
[Support for PG012 Historical, Cultural and Artistic Memory] Production of WhatsApp content inviting the residents of Santa Cruz do Escalvado and Rio Doce to the Remote Collective Dialogue on the reparation of cultural events, with the themes of handicrafts and party calendar.
[Support for PG012 Historical, Cultural and Artistic Memory] Production of WhatsApp content inviting the residents of Barra Longa to the Remote Collective Dialogue on the reparation of cultural events, with the theme of audiovisual recording and musical training.
[Support to PG012 Historical, Cultural and Artistic Memory] Production of WhatsApp content inviting the residents of Santa Cruz do Escalvado and Rio Doce to the Remote Collective Dialogue on the reparation of cultural events, with the themes of audiovisual recording and musical training.
[Support to PG013 Tourism, Culture, Sports and Recreation] Announcement in social media accounts of Renova Foundation on training for entrepreneurs and tourism leaders in Mariana, Marliéria, Governador Valadares and Linhares between 08/31 and 09/03.
[Support to PG013 Tourism, Culture, Sports and Recreation] Elaboration of WhatsApp content with information about the Reading Incentive project.
[Support to PG013 Tourism, Culture, Sports and Recreation] Production of an article for Renova Radio on the Reading Incentive Project.
[Support to PG013 Tourism, Culture, Sports and Recreation] Production of a post for the Renova Foundation's social network about the Reading Incentive Project.
[Support to PG013 Tourism, Culture, Sports and Recreation] Elaboration of an invitation-pill for the second cycle of virtual meetings to present diagnoses of sport, culture, recreation and tourism to Mariana.
[Support to PG013 Tourism, Culture, Sports and Recreation] Preparation of an invitation for the second cycle of virtual meetings to present diagnoses of sport, culture, recreation and tourism to Marliéria and Governador Valadares.
[Support to PG013 Tourism, Culture, Sports and Recreation] Elaboration of an invitation for the second cycle of virtual meetings to present diagnoses of sport, culture, recreation and tourism in Linhares.
[Support to PG013 Tourism, Culture, Sports and Recreation] Preparation of an invitation for the second cycle of virtual meetings to present diagnoses of sport, culture, recreation and tourism for Barra Longa.
[Support to PG013 Tourism, Culture, Sports and Recreation] Elaboration of an invitation for the second cycle of virtual meetings to present diagnoses of sport, culture, recreation and tourism for Aimorés, Baixo Guandu and Colatina.
[Support to PG013 Tourism, Culture, Sports and Recreation] Elaboration of an invitation for the second cycle of virtual meetings to present diagnoses of sport, culture, recreation and tourism for Barra do Riacho (Aracruz).
[Support to PG013 Tourism, Culture, Sports and Recreation] Elaboration of an invitation-pill for the second cycle of virtual meetings to present diagnoses of sport, culture, recreation and tourism for Itueta and Marilandia.
[Support to PG013 Tourism, Culture, Sports and Recreation] Elaboration of an invitation for the second cycle of virtual meetings to present diagnoses of sport, culture, recreation and tourism to Resplendor.
[Support to PG013 Tourism, Culture, Sports and Recreation] Elaboration of an invitation for the second cycle of virtual meetings to present diagnoses of sport, culture, recreation and tourism for Rio Doce and Santa Cruz do Escalvado.
[Support to PG013 Tourism, Culture, Sports and Recreation] Preparation of an email marketing on the second cycle of virtual meetings to present diagnoses of sport, culture, recreation and tourism to Mariana.
[Support to PG013 Tourism, Culture, Sports and Recreation] Preparation of an email marketing on the second cycle of virtual meetings to present diagnoses of sport, culture, recreation and tourism to Marlieria and Governador Valadares.
[Support to PG013 Tourism, Culture, Sports and Recreation] Preparation of an email marketing on the second cycle of virtual meetings to present diagnoses of sport, culture, recreation and tourism to Linhares.
[Support to PG013 Tourism, Culture, Sports and Recreation] Preparation of an email marketing on the second cycle of virtual meetings to present diagnoses of sport, culture, recreation and tourism for Barra Longa.
[Support to PG013 Tourism, Culture, Sports and Recreation] Preparation of an email marketing on the second cycle of virtual meetings to present diagnoses of sport, culture, recreation and tourism for Aimores, Baixo Guandu and Colatina.
[Support to PG013 Tourism, Culture, Sports and Recreation] Preparation of an email marketing on the second cycle of virtual meetings to present diagnoses of sport, culture, recreation and tourism for Itueta and Marilandia.
[Support to PG013 Tourism, Culture, Sports and Recreation] Preparation of an email marketing on the second cycle of virtual meetings to present diagnoses of sport, culture, recreation and tourism for Barra do Riacho (Aracruz).
[Support to PG013 Tourism, Culture, Sports and Recreation] Preparation of an email marketing on the second cycle of virtual meetings to present diagnoses of sport, culture, recreation and tourism for Rio Doce and Santa Cruz do Escalvado.
[Support to PG013 Tourism, Culture, Sports and Recreation] Preparation of an email marketing on the second cycle of virtual meetings to present the diagnosis of sport, culture, recreation and tourism to Resplendor.
[Support to PG013 Tourism, Culture, Sports and Recreation] Production of a radio program about the Natureza Por Perto project, supported by the Doce RFP, in Povoaçao, which installed educational signs and signage in the community.
[Support to PG013 Tourism, Culture, Sports and Recreation] Production of an article for Renova Radio about the project Garoupa Estamparia, from Aracruz, supported by the Doce RFP.
[Support to PG013 Tourism, Culture, Sports and Recreation] Production of an invitation for entrepreneurs and tourism leaders from Mariana, Marlieria, Governador Valadares and Linhares to participate in the training between 08/31 and 09/03.
[Support to PG013 Tourism, Culture, Sports and Recreation] Production of an article for Renova Radio about the project Universo em Um Livro, held in Sooretama, supported by the Doce RFP.
[Support to PG013 Tourism, Culture, Sports and Recreation] Production of an article for Renova Radio about the Crab Festival, supported by the Doce RFP, which takes place in Pontal do Ipiranga.
[Support to PG013 Tourism, Culture, Sports and Recreation] Production of an article for Renova Radio about the delivery of the Gomes Freire square and archaeological finds.
[Support to PG013 Tourism, Culture, Sports and Recreation] Production of an article for Renova Radio about the Mariana Criativa project, supported by the Doce RFP.
[Support to PG014 Support for Physical and Mental Health of the Impacted Population] Production of an article for Renova Radio on the delivery of personal protective equipment to the Barra Longa Department of Health.
[Support to PG015 Incentive to Innovation] Post announcement on social media by the Renova Foundation about registration for innovative projects in Mariana.
[Support to PG015 Incentive to Innovation] Production of an article for Renova Radio on the application of innovative projects for Mariana Labs.
[Support to PG016 Resumption of Aquaculture and Fishing Activities] Production of content to inform about the beginning of enrollment in the Fishing RFP aimed at productive groups (fishing and aquaculture).
[Support to PG016 Resumption of Aquaculture and Fishing Activities] Production of an e-mail marketing to inform about the beginning of enrollment in the Fishing RFP aimed at productive groups (fishing and aquaculture).
[Support for PG016 Resumption of Aquaculture and Fishing Activities] Production of a radio program to inform about the beginning of enrollment in the Fishing RFP aimed at productive groups (fishing and aquaculture).
[Support for PG016 Resumption of Aquaculture and Fishing Activities] Posting on the social networks of the Renova Foundation about the beginning of enrollment in the Fishing RFP for productive groups (fishermen and fish farmers).
[Support to PG016 Resumption of Aquaculture and Fishing Activities] Production of a digital booklet with the main information about the Public RFP for Project Selection of Fisheries and Productive Groups of Aquaculture and Fishing.
[Support for PG017 Resumption of Farming Activities] Production of an article for Renova Radio on the pilot project for the implementation of productive yards at the Barra Longa headquarters.
[Support for PG017 Resumption of Farming Activities] Production of an article for Renova Radio on the demonstration units of circular agroecological gardens in Barra Longa.
[Support for PG017 Resumption of Farming Activities] Release of post on Facebook by the Renova Foundation about the pilot project for the implementation of productive yards at the Barra Longa headquarters
[Support for PG018 Economic Development and Diversification] Announcement on social networks about the 4th Lecture of the Supplier Development Program on how to attract more customers to companies.
[Support to PG020 Stimulus to Local Contracting] Elaboration of WhatsApp content about job vacancies in Mariana by the Recoloca Rio Doce platform in partnership with Sine.
[Support to PG020 Stimulus to Local Contracting] Elaboration of WhatsApp content about job vacancies in Mariana (Resettlements) by the Recoloca Rio Doce platform in partnership with Sine.
[Support to PG020 Stimulus to Local Contracting] Elaboration of WhatsApp content about job vacancies in Mariana (Resettlements) by the Recoloca Rio Doce platform in partnership with Sine.
[Support to PG020 Stimulus to Local Contracting] Elaboration of WhatsApp content about job vacancies in Mariana (Resettlements) by the Recoloca Rio Doce platform in partnership with Sine.
[Support to PG020 Stimulus to Local Contracting] Production of an article for Renova Radio on the registration and vacancies of Recoloca Rio Doce.
[Support to PG020 Stimulus to Local Contracting] Production of content to advertise job vacancies available on the Recoloca Rio Doce platform for Rio Bananal.
[Support to PG026 Recovery of Permanent Protection Areas PPA] Creation and production of a pamphlet on awareness of rural landowners about the preservation of Permanent Protection Areas (PPAs), especially by cattle invasion to Mariana, Barra Longa, Rio Doce and Santa Cruz of the Escalvado.
[Support to PG032 Improvement of Water Supply Systems] Production of a radio program inviting the population of Mascarenhas (Baixo Guandu) to the “Results” Forum on water quality, reparation actions that contribute to the improvement of water quality and actions to re-establish the water withdrawal system in the Doce river.
[Support to PG032 Improvement of Water Supply Systems] Production of a radio program inviting the population of Mascarenhas (Baixo Guandu) to the “Results” Forum on water quality, reparation actions that contribute to the improvement of water quality and actions to re-establish the water withdrawal system in the Doce river.
[Support to PG032 Improvement of Water Supply Systems] Production of a newsletter about the “Results” Forum held in Mascarenhas (Baixo Guandu) with information on water quality, reparation actions that contribute to improving water quality and actions to restore the water withdrawal system in the Doce river. The population was also informed about the start of water withdrawal from the Doce River and distribution to the community and the removal of a water truck.
[Support to PG032 Improvement of Water Supply Systems] Production of a radio program inviting the population to the “Results” Forum in Resplendor on water quality, reparation actions that contribute to the improvement of water quality and actions to restore the water withdrawal system of the Doce river.
[Support for PG032 Improvement of Water Supply Systems] Production of content inviting the population of Resplendor to participate in the “Results” Forum on the themes of water quality, reparation actions that contribute to improving water quality and actions to restore the system of water withdrawal in the Doce river.
[Support to PG035 Information for the Population] Creation of an invitation material for registration in the Knowledge of the Agenda academic webinar.
[Support to PG035 Information for the Population] Creation of a reminder material for registration in the Knowledge of the Agenda academic webinar.
[Support to PG038 Doce River Basin Monitoring] Production of an article for Renova Radio on a study by Professor Carlos Tucci on water quality.

Customer service channels

Participation of ISC agents in training for the qualification of employees of this Channel in the reparation and compensation process: recycling for guidance on how to respond to complaints.
Execution and monitoring of the Action Plan, with the teams of the Recovery Programs of the Risoleta Neves UHE (PG09), Recovery of Other Impacted Communities and Infrastructures (PG10), Resumption of Farming Activities (PG17) and the Reconstruction of Villages Program (“Resettlement ” - PG08), involving analysis, support to negotiations, training and adjustments in the management flow and resolution of requests. The objective is to manage and respond to pending claims linked to those topics, in the Mariana (MG) and Upper Doce River (MG) territories.
Analysis, support to the handling and feedback of requests related to the Governador Valadares pipeline (MG) in conjunction with the Water Treatment and Alternative Water Withdrawal Program (PG32) in the Mid Doce River territory (MG).
Analysis of claims related to the Water Treatment and Alternative Water Withdrawal Program (PG32) in Espirito Santo to supplement the planning of feedback to claims.
Monitoring, by ISC agents, of claims registered in all ISC units that are pending intermediate or final responses.

Dialogue

In Mariana (MG) visits were made to the collective resettlement works of Bento Rodrigues and Paracatu de Baixo with the participation of the Presidency of the Renova Foundation, representatives of the Public Authorities of Mariana and the Commission of Affected Parties. The meeting aimed to present the progress of the works and agree on schedules to ensure the speed of actions shared between the City Hall and the Renova Foundation.
In Upper Doce River, meetings were held with residents of Barra Longa (MG), Rio Doce (MG) and Santa Cruz do Escalvado (MG) to present and plan the actions of the Reparation Plan for the Cultural Heritage of the municipalities, carried out from the Cultural References Diagnosis of the affected communities, in partnership with UNESCO, with a focus on Culture, Sport and Recreation actions.
In the municipality of Rio Doce (MG) a meeting was held with the Fishermen’s Association of Rio Doce (Asperdoce) to discuss the Public RFP Plan for the Recovery of Fisheries and Aquaculture, with a focus on supporting projects for the resumption of productive activities.
Announcement and clarification actions on the Simplified Indemnity System (Agile Flow) continue to be an important agenda for Social Dialogue actions in this period, and include holding collective meetings, personalized talks and systematic sending of newsletters and support for clarification of any questions the affected parties and attorneys might have on how to use the Attorney’s Portal. Highlighting: in Doce River Channel, meetings were held with residents and the Commission of the Affected Parties of Rio Casca (MG), São Domingos do Prata (MG), São José do Goiabal (MG), Pingo D'Agua (MG) for the transfer of information, clarifications and reception of inquiries about the system. In Conselheiro Pena (MG) a meeting was held with leaders and rural producers on the subject.
In August, meetings of the Monitoring Committees of the actions of the Municipal Plan for Social Protection Reparation were held in Bom Jesus do Galho (MG), Ipaba (MG), Santana do Paraíso (MG) and Itueta (MG).
Meetings were held to present the “Doce Alive” project, which aims to present the actions of the Doce River Basin Monitoring Program (PG38) to students from the municipal network of Ipaba do Paraíso (Santana do Paraíso) and Baixo Guandu state school (ES). In Galileia (MG) meetings were held to present the results of the Quali-Quantitative Systematic Monitoring Program (PMQQS) of water in the municipality.
Continuity of Accountability Forums: in Itueta (MG) and Resplendor (MG) meetings were held to present the results of repair and compensation actions related to the water quality of the Doce River, recovery actions for the Water Treatment System and information on the water treatability of the Doce River.
On the subject of water quality and treatment, in Baixo Guandu (ES) a meeting was held with the community of Mascarenhas to present the actions for the Resumption of Water Withdrawal from the Doce River and the repair and compensation processes aimed at improving quality of the Doce River water and its treatability. In Linhares (ES), a meeting was held with representatives of the Regência and Povoação communities and the Linhares City Hall Department of Public Works to present the actions of the Program for Sewage Collection and Treatment and Disposal of Solid Waste (PG31).

Communication

[Communication with Territories] Broadcast of nine programs (Momento Renova) in six territories in weekly radio schedules of several radio stations in the region within the scope of the Foundation. “Momento Renova” featured a total of 54 programs in April, with 162 broadcasts on local radio stations from municipalities of Mariana to Regencia.
[Mariana] Creation and digital distribution of the 17th edition of the Jornada Bulletin for the population of Mariana.
[Upper Doce River] Digital creation and distribution of the 16th edition of the “Terra da Gente” newsletter created together with the communities of Barra Longa, Gesteira and Barreto.
[Upper Doce River] Creation of WhatsApp content inviting those affected from Rio Doce to the Accountability Forum - “Results” on the monitoring of the Doce River basin.
[Upper Doce River] Creation of WhatsApp content inviting those affected from Barra Longa to the Accountability Forum - “Results” on the monitoring of the Doce River basin.
[Upper Doce River] Creation of WhatsApp content inviting those affected from Barra Longa, Santa Cruz do Escalvado and Rio Doce to the Accountability Forum - “Results” on the Technical Reserve.
[Doce River Channel] Elaboration of an invitation for the virtual event ComeSee for young people in the Calha do Rio Doce territory, held on 07/07.
[Doce River Channel] Elaboration of reinforcement content for the virtual event ComeSee for young people in the Calha do Rio Doce territory, shared in the day of the event.
[Doce River Channel] Creation of material inviting those affected from Caratinga to a virtual meeting about the Simplified Indemnity System on 07/14.
[Doce River Channel] Creation of content inviting residents from Pingo-d'Água to a thematic meeting about the Simplified Indemnity System, on 07/08
[Doce River Channel] Creation of content inviting residents from Reves do Belem, community of Bom Jesus do Galho, to a meeting on the Simplified Indemnity System, on 07/13.
[Doce River Channel] Production of content inviting residents from São José do Goiabal to a meeting about the Simplified Indemnity System, on 07/21.
[Doce River Channel] Production of content inviting residents from Sem-Peixe to a meeting about the Simplified Indemnity System, on 07/20.
[Doce River Channel] Production of content inviting residents from Santana do Paraiso to a meeting about the Simplified Indemnity System, on 07/28.
[Doce River Channel] Production of content inviting residents from Caratinga to a meeting about the Simplified Indemnity System, on 07/27.
[Doce River Channel] Creation of WhatsApp content inviting residents from Reves do Belem for a presentation meeting on the Doce Alive project, on 07/22.
[Doce River Channel] Creation of WhatsApp content, distributed on the day of the event, reminding residents from Sao Jose do Goiabal about the start of the meeting on the Simplified Indemnity System.
[Doce River Channel] Creation of WhatsApp content, distributed on the day of the event, reminding residents from Sem-Peixe about the start of the meeting on the Simplified Indemnity System.
[Doce River Channel] Creation of WhatsApp content, distributed on 07/27, reminding residents from Caratinga about the start of the meeting on the Simplified Indemnity System.
[Doce River Channel] Creation of WhatsApp content, distributed on 07/28, reminding residents from Santana do Paraiso about the start of the meeting on the Simplified Indemnity System.
[Lower Doce River] Creation of WhatsApp content inviting residents from Mascarenhas, Baixo Guandu, to the forum on water quality, environmental actions that contribute to improving water quality, judicialization and collective water supply.
[Lower Doce River] Creation of WhatsApp content inviting residents from Itueta, to the forum on water quality, environmental actions that contribute to improving water quality, judicialization and collective water supply.
[Doce River Mouth] Digital production and distribution of the 17th edition of the “Voz da Foz” newsletter created together with the communities of Areal, Entre Rios, Povoaçao and Regencia.
[Doce River Mouth] Creation and digital distribution of the 10th edition of the Jornada Bulletin for the population around the Juparana Lagoon.
[Doce River Mouth] Creation of WhatsApp content inviting the business owners of Barra do Riacho, Aracruz, to discuss the Indemnity System and social participation.
[Support to Economy and Innovation] Creation of WhatsApp content to announce that the Renova Foundation and SENAI are organizing a free vocational online course in Food Safety.
[Support to Economy and Innovation] Creation of material to announce the training program “Women and the Labor Market” promoted through the platform Recoloca Rio Doce.
[Support for Economy and Innovation] Creation of a radio program to give orientation on how to access the Recoloca Rio Doce platform.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Dissemination of WhatsApp audio with information on the deadline for submission of disputes in the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of newsletter with 10 updated information points about the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of WhatsApp content for attorneys with orientation on the procedures required in the process of Professional Fishing in the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of WhatsApp content for attorneys with orientation on re-entry in the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of WhatsApp content for the affected population with orientation on re-entry in the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of WhatsApp content for attorneys with new clarifications on re-entry in the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of WhatsApp content for the affected population with new clarifications on re-entry in the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of material informing the final deadline to join the Simplified Indemnity System for those affected from all locations.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of material informing the final deadline to join the Simplified Indemnity System for those affected from Aimores.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of material informing the final deadline to join the Simplified Indemnity System for those affected from Aracruz.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of material informing the final deadline to join the Simplified Indemnity System for those affected from Baguari.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of material informing the final deadline to join the Simplified Indemnity System for those affected from Baixo Guandu.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of material informing the final deadline to join the Simplified Indemnity System for those affected from Bugre.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of material informing the final deadline to join the Simplified Indemnity System for those affected from Cachoeira Escura.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of material informing the final deadline to join the Simplified Indemnity System for those affected from Caratinga.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of material informing the final deadline to join the Simplified Indemnity System for those affected from Colatina.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of material informing the final deadline to join the Simplified Indemnity System for those affected from Conceicao da Barra.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of material informing the final deadline to join the Simplified Indemnity System for those affected from Galileia.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of material informing the final deadline to join the Simplified Indemnity System for those affected from Ipaba.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of material informing the final deadline to join the Simplified Indemnity System for those affected from Ipaba do Paraiso.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of material informing the final deadline to join the Simplified Indemnity System for those affected from Itueta.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of material informing the final deadline to join the Simplified Indemnity System for those affected from Linhares.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of material informing the final deadline to join the Simplified Indemnity System for those affected from Marilandia.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of material informing the final deadline to join the Simplified Indemnity System for those affected from Naque.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of material informing the final deadline to join the Simplified Indemnity System for those affected from Periquito.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of material informing the final deadline to join the Simplified Indemnity System for those affected from Pingo-d’Agua.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of material informing the final deadline to join the Simplified Indemnity System for those affected from Ponte Nova, Chopoto and Rosario do Pontal.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of material informing the final deadline to join the Simplified Indemnity System for those affected from Resplendor.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of material informing the final deadline to join the Simplified Indemnity System for those affected from Reves do Belem.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of material informing the final deadline to join the Simplified Indemnity System for those affected from Rio Doce.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of material informing the final deadline to join the Simplified Indemnity System for those affected from Santa Cruz do Escalvado.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of material informing the final deadline to join the Simplified Indemnity System for those affected from Sao Jose do Goiabal.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of material informing the final deadline to join the Simplified Indemnity System for those affected from Sao Mateus.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of material informing the final deadline to join the Simplified Indemnity System for those affected from Sem-Peixe.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of material informing the final deadline to join the Simplified Indemnity System for those affected from Senhora da Penha.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of material informing the final deadline to join the Simplified Indemnity System for those affected from Tumiritinga.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of program for Renova Radio announcing the final deadline for accessing the Simplified Indemnity System.
[Support to PG002 - Compensation and Indemnity of Impacted Parties] Creation of WhatsApp content informing about the 17,000 people that have received financial aid and regionalized payments through the Simplified Indemnity System.
[Support to PG002 - Compensation and Indemnity of Impacted Parties] Creation of WhatsApp audio informing about the 17,000 people that have received financial aid and regionalized payments through the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of WhatsApp audio with 10 updated information points about the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Creation of material with analysis on claims and reclassifications made via the Simplified Indemnity System even after the end of the subscription period.
[Support to PG002 and Compensation and Indemnity of Impacted Parties] Creation of material reminding those affected from Minas Gerais and Espirito Santo about the last days for joining the Simplified Indemnity System.
[Support to PG002 and Compensation and Indemnity of Impacted Parties] Creation of radio program reminding those affected from Minas Gerais about the last days for joining the Simplified Indemnity System.
[Support to PG004 - Protection and Recovery of Quality of Life of other Peoples and Traditional Communities] Creation of material/invitation on the first module of capacitation of quilombola leaders.
[Support to PG007 Animal Assistance Program] Creation of booklet to give orientations on the resumption of visits by owners of animals on the Renova Foundation’s farms.
[Support to PG007 Animal Assistance Program] Creation of video on responsible guardianship and adoption of rescued animals.
[Support for PG008 Reconstruction of Villages] Creation of material with 10 points on support with Financial Education courses offered to resettlement families.
[Support to PG008 Reconstruction of Villages] Creation of an introductory video on environmental education in assistance to resettlement conditions, on the theme “Sexually transmitted infections (STIs) and use of contraceptives”.
[Support to PG008 Reconstruction of Villages - Paracatu] Creation of a video about the Archaeological Heritage of Mariana, in response to the social and environmental conditions of the resettlements.
[Support to PG008 Reconstruction of Villages - Bento Rodrigues] Creation of the 29th edition of the Bento Rodrigues Resettlement newsletter, with updated information on the progress of the construction works.
[Support to PG008 Reconstruction of Villages - Paracatu] Creation of the 23rd edition of the Panorama of the Construction Works of Paracatu de Baixo with the main improvements made in the resettlement.
[Support to PG008 Reconstruction of Villages - Paracatu] Creation of the 24th edition of the Panorama of the Construction Works of Paracatu de Baixo with the main improvements made in the resettlement.
[Support to PG010 Recovery of Other Impacted Communities and Infrastructures] Creation of bulletin informing the community of the kickoff of the access works to the Exhibition Center in Barra Longa.
[Support to PG012 Historical, Cultural and Artistic Memory] Elaboration of an invitation to a meeting with the communities of Mariana and rural areas about a cultural references diagnosis.
[Support to PG012 Historical, Cultural and Artistic Memory] Creation of ten commemorative cards on the dates of the communities' religious celebrations.
[Support to PG012 Historical, Cultural and Artistic Memory] Creation of WhatsApp content to invite the residents of Barra Longa to the Virtual Collective Dialogue on the reparation of cultural manifestations.
[Support to PG012 Historical, Cultural and Artistic Memory] Creation of WhatsApp content to invite the residents of Santa Cruz do Escalvado and Rio Doce to the Virtual Collective Dialogue on the reparation of cultural manifestations.
[Support to PG012 Historical, Cultural and Artistic Memory] Creation of content on the suspension of sport activities in the soccer fields rented by the Renova Foundation to the affected population due to COVID-19.
[Support to PG013 Tourism, Culture, Sports and Recreation] Creation of WhatsApp audio with information on the start of the Reading Incentive Project.
[Support to PG013 Tourism, Culture, Sports and Recreation] Creation of radio program with information on the start of the Reading Incentive Project.
[Support to PG013 Tourism, Culture, Sports and Recreation] Creation of material/invitation to the presentation webinar of the Tourism, Culture, Sports and Recreation diagnosis of the municipalities that had its activities affected by the Fundao dam collapse.
[Support to PG013 Tourism, Culture, Sports and Recreation] Creation of marketing email for the presentation webinar of the Tourism, Culture, Sports and Recreation diagnosis of the municipalities that had its activities affected by the Fundao dam collapse.
[Support to PG013 Tourism, Culture, Sports and Recreation] Creation of a note for Momento Renova about the Identidade Regência Festival, a project supported by the Doce RFP.
[Support to PG013 Tourism, Culture, Sports and Recreation] Creation of Program about the Identidade Regência Festival, supported by the Doce RFP.
[Support to PG016 Resumption of Aquaculture and Fishing Activities] Creation of material inviting the fishermen of Degredo to participate in a meeting to present the RFP.
[Support to PG016 Resumption of Aquaculture and Fishing Activities] Creation of material inviting the fishermen of Baixo (ES) and Foz to participate in a meeting to present the RFP.
[Support to PG016 Resumption of Aquaculture and Fishing Activities] Creation of material inviting the fishermen of Baixo (MG) and Medio to participate in a meeting to present the RFP.
[Support to PG016 Resumption of Aquaculture and Fishing Activities] Creation of material inviting the fishermen of Praia do Sua, in Vitoria, to participate in a meeting to present the RFP.
[Support to PG016 Resumption of Aquaculture and Fishing Activities] Creation of material inviting the fishermen of Calha to participate in a meeting to present the RFP.
[Support to PG016 Resumption of Aquaculture and Fishing Activities] Creation of material inviting the fishermen of Sooretama to participate in a meeting to present the RFP.
[Support to PG017 Resumption of Farming Activities] Creation of WhatsApp content with clarifications on the Acceptance Agreement, a document necessary for affected rural producers to receive Technical Assistance and Rural Extension (ATER) activities on their properties.
[Support to PG017 Resumption of Farming Activities] Creation of radio program informing affected rural producers about the start of Technical Assistance and Rural Extension (ATER) activities, aiming to resume and strengthen farming activities.
[Support to PG019 Micro and Small Business Recovery Program] Creation of a radio program about the consultancy activities with business owners in Foz, whose businesses have been impacted by the Fundao dam collapse.
[Support to PG020 Stimulus to Local Contracting] Creation of WhatsApp content about job vacancies in Barra Longa on the “Recoloca Rio Doce” platform.
[Support to PG031 Sewage Collection and Treatment and Designation of Solid Waste] Creation of a video report on the conclusion of the sanitary sewer works in São José do Goiabal.
[Support to PG031 Sewage Collection and Treatment and Designation of Solid Waste] Creation of WhatsApp content on the conclusion of the sanitary sewer works in São José do Goiabal.
[Support to PG031 Sewage Collection and Treatment and Designation of Solid Waste] Dissemination of WhatsApp audio containing information on the conclusion of the sanitary sewer works in São José do Goiabal.
[Support to PG031 Sewage Collection and Treatment and Designation of Solid Waste] Creation of radio program on the conclusion of the sanitary sewer works in São José do Goiabal.
[Support to PG032 Improvement of Water Supply Systems] Creation of material to inform about the installation of a water withdrawal buoy in Itueta (MG).
[Support to PG032 Improvement of Water Supply Systems] Creation of banners with information on the water pipeline in Governador Valadares for residents, business owners and people who walk around the urban area of the construction works
[Support to PG032 Improvement of Water Supply Systems] Creation of banners with orientations on traffic detours on JK Avenue due to Governador Valadares pipeline construction works.
[Support to PG032 Improvement of Water Supply Systems] Creation of banners to inform about the places where traffic is blocked and attention should be doubled concerning works being done in the urban area of the pipeline in Governador Valadares.
[Support to PG032 Improvement of Water Supply Systems] Circulation of sound truck in the JK Avenue and neighboring areas of Sao Paulo and Vila Bretas to inform residents and business owners about the changes in traffic and routes when crossing the Avenue due to Governador Valadares pipeline works.
[Support to PG032 Improvement of Water Supply Systems] Creation of WhatsApp content to inform about the start of the Governador Valadares pipeline works at the crossing of the JK Avenue and Lincoln Byrro street, between the Sao Paulo and Vila Bretas neighborhoods.
[Support to PG032 Improvement of Water Supply Systems] Creation of WhatsApp content to inform about the start of the Governador Valadares pipeline works at the intersection of the JK Avenue and Lincoln Byrro street, between the Sao Paulo and Vila Bretas neighborhoods.
[Support for PG032 Improvement of Water Supply Systems] Creation of WhatsApp content to give updates on progress and reinforce the deadline for completion of the works of the Governador Valadares pipeline at the intersection of JK Avenue and Lincoln Byrro Street, between São Paulo and Vila Bretas neighborhoods.
[Support to PG032 Improvement of Water Supply Systems] Creation of WhatsApp content to inform about the conclusion of the Governador Valadares pipeline works at the intersection of the JK Avenue and Lincoln Byrro street, between the Sao Paulo and Vila Bretas neighborhoods, as well as clearing passage for traffic in the region.
[Support to PG032 Improvement of Water Supply Systems] Creation of radio program to inform about the start of the Governador Valadares pipeline works at the intersection of the JK Avenue and Lincoln Byrro street, between the Sao Paulo and Vila Bretas neighborhoods.
[Support to PG032 Improvement of Water Supply Systems] Creation of radio program to inform, on the same day, about the start of the Governador Valadares pipeline works at the intersection of the JK Avenue and Lincoln Byrro street, between the Sao Paulo and Vila Bretas neighborhoods.
[Support to PG032 Improvement of Water Supply Systems] Creation of radio program to inform about the conclusion of the Governador Valadares pipeline works at the intersection of the JK Avenue and Lincoln Byrro street, between the Sao Paulo and Vila Bretas neighborhoods, as well as clearing passage for traffic in the region.
[Support to PG032 Improvement of Water Supply Systems] Creation of radio program to present details and how to access the special page about the Governador Valadares pipeline on the Renova Foundation website. The program also reinforced that works at the intersection of JK Avenue and Lincoln Byrro Street, between the Sao Paulo and Vila Bretas neighborhoods were completed.
[Support to PG032 Improvement of Water Supply Systems] Creation of Renova Foundation social media posts to inform about the Governador Valadares pipeline works at the intersection of the JK Avenue and Lincoln Byrro street, between the Sao Paulo and Vila Bretas neighborhoods.
[Support to PG032 Improvement of Water Supply Systems] Creation of WhatsApp content to inform about the start of the Governador Valadares pipeline works at the intersection of Treze de Maio street and Lincoln Byrro street, in the Sao Paulo neighborhood.
[Support to PG032 Improvement of Water Supply Systems] Creation of radio program to inform about the start of the Governador Valadares pipeline works at the intersection of Treze de Maio street and Lincoln Byrro street, in the Sao Paulo neighborhood.
[Support to PG032 Improvement of Water Supply Systems] Creation of Renova Foundation social media posts to inform about the start of the Governador Valadares pipeline works at the intersection of Treze de Maio street and Lincoln Byrro street, in the Sao Paulo neighborhood.
[Support to PG038 Doce River Basin Monitoring] Creation of a radio program to announce the Monitoring Doce River Portal, a platform that releases data from the Quali-Quantitative Systematic Water and Sediment Monitoring Program (PMQQS).
[SLU Support] Creation of WhatsApp content to invite producers and landowners to enroll in the RFP Forest Restoration. This content also introduces the mobilizer who can support this audience in their questions and applications.
[SLU Support] Creation of video to invite producers and landowners to enroll in the RFP Forest Restoration. This video also introduces the mobilizer who can support this audience in their questions and applications.
[Press] Selection of 169 institutions aims to strengthen cultural, sport, tourism and recreation initiatives.
[Press] Renova Foundation completes revegetation of forests and PPAs affected by the Fundao dam tailings deposit.
[Press] Preparation of Technical and Commercial Proposals is the subject of a lecture for entrepreneurs from Minas Gerais.
[Press] Barra Longa receives a new structure to reinforce garbage collection in the municipality.
[Press] Innovative business models is the theme of an online event for the Mariana Labs project.
[Press] Indemnity payments through the Simplified Indemnity System amount to R$ 926 million in the State of ES.
[Press] Indemnity payments through the Simplified Indemnity System amount to R$ 662 million in the State of MG.
[Press] Mariana welcomes the renewed and improved Gomes Freire square.
[Press] Youngsters from Regencia present online videos that tell stories about their community.
[Press] Women and the Labor Market is the theme of a workshop on the Recoloca Rio Doce platform.
[Press] Preparation of Technical and Commercial Proposals is the subject of a lecture for entrepreneurs from Minas Gerais.
[Press] The project will support the revitalization of public libraries in municipalities in the Doce River basin.
[Press] Public Unified Health System (SUS) professionals receive training in municipalities in MG and ES.
[Press] Barra Longa Exhibition Center will get a two-laned and paved access road.
[Press] Simplified Indemnity System reaches Degredo community starting in August.
[Press] São José do Goiabal completes basic sewer system installation works.
[Press] Doce River State Park receives R$ 93 million to improve infrastructure and strengthen tourism.

Ombudsman's Office

There were no relevant facts this month.

Dialogue

In Mariana (MG) meetings of the Paracatu de Baixo Working Group were held for reports on donations of wood from plant suppression, use of the resettlement land, referrals on permits issued and filed with the Mariana City Hall, status of assistance to sharecroppers by Renova Foundation and other matters related to the progress of the works. Also in the municipality, the highlight was the visit of the Commission of Affected Parties of Bento Rodrigues to the collective resettlement of the community to monitor the works.
Continuity of the Accountability Forums: in Barra Longa (MG), Rio Doce (MG) and Santa Cruz do Escalvado (MG), meetings were held to present the results of the Doce River Basin Monitoring Program and also results of the Technical Reserve work front.
Dissemination and clarification actions on the Simplified Indemnity System (Agile Flow) continue to be an important agenda for Social Dialogue actions in this period, and include holding collective meetings, personalized talks and systematic sending of informative materials and support for clarification of any questions the affected parties and attorneys might have on how to use the Attorney’s Portal. It is worth mentioning: in Doce River Channel, meetings were held with residents, leaders and Commissions of Affected Parties from Bom Jesus do Galho (MG), Caratinga (MG), Pingo D'Agua (MG), Santana do Paraíso (MG), São José do Goiabal (MG), Sem-Peixe (MG), Sobrália (MG) to answer questions about the system; in the Mid Doce River, meetings were held in Cachoeira Escura (Belo Oriente), Baguari and Ilha Brava (Governador Valadares), Galileia (MG) and Tumiritinga (MG) for clarification and information on the deadline for joining the Agile Flow.
In Doce River Channel, actions were carried out to encourage the engagement of the territory's youth in repair actions: meeting with local youth to present Virtual Come and See, a project to learn about the environmental repair actions carried out by the Renova Foundation throughout the basin.
Meetings were held to present the “Doce Alive” project, which aims to present the Renova Foundation's reparation actions in relation to the water quality of the Doce River and to improve awareness of conscientious use and consumption in Revés do Belém (Bom Jesus do Galho) and Colatina (ES).
In Tumiritinga (MG) a meeting was held with the residents and leaders of the 1º de Junho Settlement to present and discuss actions on water withdrawal, in view of the difficulties in supplying the community.
In Foz/Litoral ES, meetings were held to discuss actions to resume production activities: in Linhares (ES) a meeting was held with representatives of the Family Farming Cooperative (CAF) to meet demands related to the promotion of the coffee and cocoa production chain in the municipality and in Aracruz (ES), a meeting was held with business owners to clarify actions by the Renova Foundation to assist the public.

Customer service channels

Monitoring, by ISC agents, of claims registered in all ISC units that are pending intermediate or final responses.
ISC agents participated in training to qualify collaborators of this Channel in the reparation and compensation process: Training to clarify doubts about the notice of closing deadline of the Novel platform sent to eligible affected people who did not request admission (07/26).
Execution and monitoring of the Action Plan, with the teams of the Recovery Programs of the Risoleta Neves UHE (PG09), Recovery of Other Impacted Communities and Infrastructures (PG10), Resumption of Farming Activities (PG17) and Reconstruction of Villages Program (""Resettlement"" - PG08), involving analysis, support to negotiations, training and adjustments in the management flow and resolution of requests. The objective is to manage and respond to pending claims linked to those topics, in the Mariana (MG) and Alto Rio Doce (MG) territories.
Analysis, support to the handling and feedback of requests related to the Governador Valadares pipeline (MG) in conjunction with the Water Treatment and Alternative Water Withdrawal Program (PG32) in the Mid Doce River territory (MG).
Joint mobilization with the Social Dialogue team of those affected in Mascarenhas (Baixo Guandu) for the Accountability Forum to present the results of the Water Quality Monitoring and actions to improve the Water Supply system carried out in the community.
Communication with stakeholders, remotely, to provide clarifications and pass on information about the Simplified Indemnity System, covering the sentenced municipalities.

Dialogue

Approval of the definition of Program 06, with indicators.
In Mariana (MG), the Paracatu de Baixo Working Group held a meeting to discuss the resettlement. During the meeting, information was shared about the Composition of the Project Evaluation Team of the Department of Public Works of the City of Mariana, the status of registrations of those affected in Mariana conducted by the Technical Advisory Body, and the performance of the Indemnity and Emergency Financial Aid programs. Also in the municipality, special mention should be made of the meeting with the Monsenhor Horta community to address the mitigation of the impacts caused there by the repair process, in particular by the heavy trucks transporting supplies for the resettlement and actions related to cracks in houses in the district.
Continuity of the Accountability Forums: in Barra Longa, Rio Doce and Santa Cruz do Escalvado, meetings were held to present the results of the Cultural References Diagnosis actions through the Historical and Cultural Memory program (PG12). In the River Mouth/Coastal territory of ES, a Forum was held with residents of Regencia (Linhares) to present the repair and compensation actions of the Renova Foundation, linked to the monitoring, collection and treatment of water from the Doce River.
Actions to disseminate information and clarify on the Simplified Indemnity System (Agile Flow) remain an important agenda for the Social Dialogue team in this period: in the Doce River Channel territory, collective dialogues were held with residents and leaders of Sobralia (MG) and Sao Jose do Goiabal (MG) to resolve any questions or concerns about the new system. In Cachoeira Escura (Belo Oriente) a meeting was held to clarify on the analysis process for complaints regarding acceptance to the indemnity system.
Focusing on actions to encourage the resumption of agricultural activities in the Doce River Channel territory, dialogues were held with residents of Messias Gomes (Sao Jose do Goiabal) and Reves do Belem (Bom Jesus do Galho) to gather information for the project “Exchange of Knowledge” aimed at the development of productive yards, in addition to a Collective Dialogue for planning the next actions of the project and validation of the results obtained through semi-structured interviews with the participating public.
Last month, there were meetings to form the Municipal Committee for Monitoring the Renova Foundation's Social Protection Program, provided for under the Social Protection Reparation Program, signed between the program and municipal governments of the affected territories. It’s objective is to guarantee that Renova’s actions are transparent, discussing and seeking solutions to identified problems and following up on planned actions. In the Doce River Channel territory, the meetings were held with residents of Ipaba do Paraiso (Santana do Paraiso), Ipaba, Reves do Belem (Bom Jesus do Galho) for addressing questions and concerns and formation of the committee. In the Mid Doce River territory, a meeting was held with residents of Conselheiro Pena (MG) to present the representatives elected for the town’s Committee.
Regarding the issue of water supply and quality, meetings were held with representatives of educational institutions from Aimores (MG) and Resplendor (MG) to present projects organized by the Doce River Basin Monitoring Program (PG38) in the municipalities, such as the “Doce Alive” project, which aims to present the Renova Foundation's remediation actions in relation to the water quality of the Doce River and improve the awareness in regards to water use and consumption, as well as the presentation of digital tools available for communities, such as the Rio Doce Monitoring Portal, Water Bulletin, and Doce River Expedition, containing information on the quality of water in the localities. In Itueta (MG), a meeting was held with residents to present the scope of the Program for Sewage Collection and Treatment and Disposal of Solid Waste (PG31).
In regards to the Aquaculture and Fishing Activities Resumption Program (PG16), special mention should be made of meetings with fishermen and local leaders from the Mid Doce River and Lower Doce River territories, covering the municipalities of Baixo Guandu, Colatina and Marilandia (ES), to present the scope of the Fishing Productive Chain Survey, which focuses on mapping production groups, understanding the dynamics of the fishing chain and presenting the feasibility of projects within the PG16 scope.
In Povoaçao and Regencia (Linhares) meetings were held with leaders to align the actions of the Recoloca Rio Doce project aimed at facilitating the hiring of local labor by the Renova Foundation or supplier and partner companies linked to the Program to Stimulate Local Hiring (PG20).

Communication

[Communication with Territories] Broadcast of nine programs (Momento Renova) in six territories in weekly radio programming of several radio stations in the region in scope of the Foundation. Momento Renova featured a total of 54 shows in June, broadcast 162 times on radio stations in municipalities from Mariana to Regencia.
[Mariana] Digital production and distribution of the 15th edition of the “Voz da Comunidade” newspaper, created with the communities of Mariana.
[Upper Doce River] Production and digital distribution of the 9th edition of the Jornada Bulletin for the population of Santa Cruz do Escalvado and Rio Doce.
[Upper Doce River] Production and digital distribution of the 9th edition of the Jornada Bulletin for the population of Barra Longa.
[Upper Doce River] Invitation for a collective dialogue meeting on vocational training opportunities in Barra Longa.
[Upper Doce River] Invitation for a collective dialogue meeting on vocational training opportunities in Rio Doce.
[Upper Doce River] Invitation for a collective dialogue meeting on vocational training opportunities in Santa Cruz do Escalvado.
[Upper Doce River] Invitation for the “Results - Accountability Forum” in Barra Longa on the cultural references diagnosis.
[Upper Doce River] Invitation for the “Results - Accountability Forum” in Santa Cruz do Escalvado on the cultural references diagnosis.
[Doce River Channel] Production and digital distribution of the 8th edition of the Jornada Bulletin for the population of Doce River Channel.
[Doce River Channel] Audiozap disseminating the participation of the Dialogue team in the live session of “Doce River Roots and Wings”, Young Leadership Training project in this region.
[Doce River Channel] WhatsApp content disseminating the participation of the Social Dialogue team in the live session organized by Doce River Roots and Wings, Young Leadership Training in this region.
[Doce River Channel] Content for Renova Radio disseminating the participation of the Dialogue team in the live session of “Doce River Roots and Wings”, Young Leadership Training project in this region.
[Doce River Channel] WhatsApp content inviting those affected from Rio Casca to a meeting, on 06/30, about the results of hydrogeological studies in the municipality's communities.
[Doce River Channel] WhatsApp content inviting those affected from Sao Jose do Goiabal to a meeting on the Simplified Indemnity System on 06/07.
[Doce River Channel] WhatsApp content inviting those affected from Sobralia to a meeting on the Simplified Indemnity System on 07/01.
[Doce River Channel] WhatsApp content inviting affected people to the explanatory workshop on the use of apps for virtual meetings.
[Doce River Channel] WhatsApp content inviting those affected from Sao Jose do Goiabal to a meeting on the Simplified Indemnity System on 06/15.
[Doce River Channel] WhatsApp content inviting those affected from Sobralia to a meeting on the Simplified Indemnity System on 06/16.
[Doce River Channel] Content inviting youth from the Doce River Channel territory to “Experiences of our Youth”, a virtual meeting held by the Social Dialogue team on 06/30.
[Doce River Channel] Content shared on the day of the virtual meeting reminding the youth of the Doce River Channel territory about the “Experiences of our Youth” meeting.
[Mid Doce River] Content explaining that, due to the pandemic, the Renova Foundation is not providing any face-to-face assistance, including meetings on the Simplified Indemnity System.
[Lower Doce River] Digital publication and distribution of the 12th edition of the Jornada Bulletin for the population of the Lower Doce River region.
[Lower Doce River] Poster to inform those affected about the move of the Information and Service Center from Colatina to a new neighborhood.
[Lower Doce River] Content to inform those affected about the move of the Information and Service Center from Colatina to a new neighborhood.
[Lower Doce River] Content inviting the population of Baixo Guandu to participate in the Accountability Forum on Economy and Innovation, Ombudsman's Office and Simplified Indemnity System.
[Lower Doce River] Content inviting the population of Itueta to a community meeting on sanitation actions in the municipality.
[Doce River Mouth] Digital production and distribution of the 16th edition of the Jornada Bulletin for the population of Linhares.
[Doce River Mouth] Content inviting the Linhares community to a meeting about the study for fishery diagnosis.
[Doce River Mouth] Content informing about the cancellation of the virtual meeting with fishermen from Linhares on the Fishing and Aquaculture Productive Chain.
[Doce River Mouth] Content inviting residents of Povoaçao to a meeting about “Recoloca Rio Doce”.
[Support to Economy and Innovation] Content to announce that the Renova Foundation and SENAI are organizing a free initial vocational online course in Food Safety.
[Support to Economy and Innovation] Content to announce several job openings available for Governador Valadares and region through Recoloca Rio Doce.
[Support to Economy and Innovation] Content to announce the workshop on registering resumes of local workers via Recoloca Rio Doce.
[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content with four questions and answers about the damages considered in the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Audiozap dissemination with four questions and answers about the damages considered in the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a radio program with four questions and answers about the damages considered in the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Audiozap dissemination with information about the new 1,700 payments made through the Simplified Indemnity System in early June.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Content with information about the new 1,700 payments made through the Simplified Indemnity System in early June.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of Renova Radio program with information about the new 1,700 payments made through the Simplified Indemnity System in early June.
[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content for attorneys stating that document templates are available on the Attorney's Portal.
[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content to disseminate that the municipality of Santa Cruz do Escalvado and the district of Chopoto (Ponte Nova) will join the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content to disseminate that the municipality of Ponte Nova and its district Rosario do Pontal will join the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content to disseminate that the municipality of Tumiritinga will join the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Content for Renova Radio informing that Ponte Nova, Rosario do Ponta and Tumiritinga will join the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content for attorneys informing about the deadlines for accepting and rejecting the Statement of Acceptance for the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content for those affected informing about the deadlines for accepting and rejecting the Statement of Acceptance for the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content with information on the "Cancel" button, available on the Attorney’s Portal.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Preparation of a booklet with information about deadlines, rules and updates of the Attorney’s Portal.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Content for Renova Radio with information on regionalized payments for Minas Gerais through the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Content for Renova Radio with information on regionalized payments for Espirito Santo through the Simplified Indemnity System.
[Support to PG002 Compensation and Indemnity of Impacted Parties] Content for Renova Radio with information on regionalized payments for the Lower Doce River territory through the Simplified Indemnity System.
[Support to PG004 Recovery of Quality of Life of other Peoples and Traditional Communities] WhatsApp content with information for the Degredo community about the Simplified Indemnity System.
[Support to PG005 Social Protection Program] Radio content on the creation of the Local Committee for Monitoring Social Protection Actions in Linhares.
[Support to PG005 Social Protection Program] Invitation for residents of Santana do Paraiso to come to a meeting for the formation of the Municipal Social Protection Reparation Plan Evaluation Committee.
[Support to PG005 Social Protection Program] Radio program to disseminate the result of the first phase of the Social Protection RFP and present the Municipal Evaluation Committee of the Social Protection Program.
[Support to PG008 Reconstruction of Villages - Bento Rodrigues] 28th edition of the Resettlement Report with information on the progress of construction works for the families of Bento Rodrigues.
[Support to PG008 Reconstruction of Villages - Bento Rodrigues] Newsletter on the progress of the construction works for the Bento Rodrigues Commission of Affected Parties.
[Support to PG008 Reconstruction of Villages - Paracatu] 21st edition of the Panorama of the Construction of Paracatu de Baixo with the main progress made in the resettlement.
[Support to PG008 Reconstruction of Villages - Paracatu] 22st edition of the Panorama of the Construction of Paracatu de Baixo with the main progress made in the resettlement.
[Support to PG008 Reconstruction of Villages - Paracatu] Report on the Resettlement of Paracatu de Baixo with the progress of works, photos and status of public goods projects.
[Support to PG008 Reconstruction of Villages] Content for newsletter providing guidelines for resettlement families on safety and sanitary protocols during visits to construction sites.
[Support to PG013 Tourism, Culture, Sports and Recreation] Marketing email inviting mayors and municipal commissioners of cultural affairs to a meeting to present the Reading Incentive project on 06/24.
[Support to PG013 Tourism, Culture, Sports and Recreation] Marketing email inviting mayors and municipal commissioners of cultural affairs to a meeting to present the Reading Incentive project on 06/29.
[Support to PG013 Tourism, Culture, Sports and Recreation] Marketing email inviting mayors and municipal commissioners of cultural affairs to a meeting to present the Reading Incentive project on 06/30.
[Support to PG013 Tourism, Culture, Sports and Recreation] Radio content to disseminate the traditional celebration Festa do Caboclo Bernardo, in Regencia, Linhares.
[Support to PG016 Resumption of Aquaculture and Fishing Activities] Content to invite fishermen, fish farmers and leaders from the fishing communities in the Mid Doce River region to a meeting to present the additional fishing and aquaculture chain diagnosis and market study.
[Support to PG032 Improvement of Water Supply Systems] Content to disseminate job openings for the pipeline construction works in Governador Valadares.
[Support to PG032 Improvement of Water Supply Systems] Radio program to inform about the progress of the water pipeline works in the urban section of Governador Valadares.
[Support to PG033 Educational Program for Revitalization of the Doce River] Audiozap dissemination with information about the live sessions organized by the “Doce River Roots and Wings” project in the Doce River Channel territory.
[Support to PG033 Educational Program for Revitalization of the Doce River] Radio Program with information about the live sessions organized by the “Doce River Roots and Wings” project in the Doce River Channel territory.
[Support to PG034 Environmental Emergency Preparedness Program] Booklet in partnership with the Civil Defense of Mariana featuring guidelines for the rainy season.
[Support to SLU] Content to disseminate the launch of the Call for Adhesion of Rural Producers to the 2021 Forest Restoration Programs.
[Support to SLU] Content to disseminate the launch of the Call for Adhesion of Rural Producers to the 2021 Forest Restoration Programs.
[Support to SLU] Content to disseminate registration for the Rural Producers RFP to adhere to the 2021 Forest Restoration Programs.
[Press] Maintenance of bridges connecting the districts of Bento Rodrigues and Camargos is resumed.
[Press] Cooperation agreement guarantees strengthening of social assistance in Barra Longa.
[Press] 100th Caboclo Bernardo Celebration will be held virtually.
[Press] Renova Foundation indemnifies over 1,700 people through the Simplified Indemnity System.
[Press] Resume registration through Recoloca Rio Doce for job application.
[Press] Cooperation agreement strengthens social assistance services in Colatina.
[Press] Santa Cruz do Escalvado and Chopoto, Ponte Nova district, join the Simplified Indemnity System.
[Press] Renova Foundation and WWF-Brazil mobilized rural producers to reforest more than 13 thousand hectares in the Doce River Basin.
[Press] Agreement with the City of Mariana will streamline the issuance of documents for construction works by the Renova Foundation.
[Press] Mariana receives three trucks to reinforce selective collection in the city.
[Press] Rural producers receive technical assistance in four Espirito Santo municipalities.
[Press] Ponte Nova and Tumiritinga join the Simplified Indemnity System.
[Press] Mariana Labs Project organizes an online talk on how to innovate with few resources.
[Press] Sanitary sewer works have been completed in three municipalities in the Doce River Basin.

Customer Service Channels

ISC agents monitored the tickets registered at all ISC units that have pending intermediate or final responses.
ISC agents participated in training to update them on the work processes of this Channel in the repair and compensation process: Training on Water and Q&A on the Resumption of Collective Water Withdrawal and Supply from the Doce River (06/08 and 06/09); Information on the Agile Flow (06/14, 06/15, 06/24, 06/25) and Training on the Attorney’s Portal (06/29).
Execution and monitoring of the Action Plan, together with the team of the Reconstruction of Villages Program (“Resettlement” - PG08), involving analysis, support in handling tickets, training and adjustments in the ticket management and resolution flow. The objective is to manage and provide answers to pending tickets, linked to the subjects Temporary Housing and Resettlements of Bento Rodrigues and Paracatu de Baixo, in the municipality of Mariana (MG).
Execution and monitoring of the Action Plan, together with the team of the programs Reconstruction of Other Impacted Communities and Infrastructure (PG10) and Resumption of Agricultural Activities (PG17) involving analysis, support in handling tickets, training and adjustments in the ticket management and resolution flow. The objective is to handle and respond to pending tickets linked to the subject, in the Upper Doce River territory (MG).
Contacted employees who worked on the Governador Valadares water pipeline project to guide their registration on the “Recoloca Rio Doce” platform, which will be used to collect resumes for jobs related to the resumption of the works.
Actively contacted owners of affected rural properties in Espirito Santo to offer access to Technical Assistance and Rural Extension (Ater). The assistance aims to provide guidance on planting, handling and marketing agricultural production and animal husbandry, carrying out registration in the Rural Environmental Registry, among other activities linked to the resumption of agricultural activities.
Analysis of tickets related to the Communication, Participation and Social Dialogue Program (PG06) registered in the territory of Espirito Santo to support the planning of strategies for resolving tickets.

Ombudsman's Office

There were no relevant facts this month.

OMBUDSMAN'S OFFICE

There were no relevant facts this month.

DIALOGUE

In Mariana (MG), the Paracatu de Baixo Working Group held a meeting to discuss the resettlement. During the meeting, there was a presentation to the Municipal Office of the progress of the works and the date for construction of the first resettlement house; scheduling of the inspection visits of the works; and updates on the preparation of the Paracatu de Baixo Community Hall project. An action that stood out in the municipality was the meeting with Rural Communities to discuss repair and compensation claims and the implementation of the Social Protocol for sending reports to the affected population: during the period, informative materials were sent on collective and family resettlements and the newsletter “Voz da Communidade".

Continuity of the Accountability Forums: in Barra Longa, Rio Doce and Santa Cruz do Escalvado, there were meetings to present the repair and compensation actions, focusing on projects in the Economy and Innovation area aimed at professional training and reentry in the labor market. In addition, there were meetings to present the Doce River Development Fund aimed at promoting local development through the granting of credit to micro and small businesses in the affected municipalities.

Dissemination and clarification actions on the Simplified Indemnity System (Agile Flow) remain an important agenda for Social Dialogue actions in the period: in the Doce River Channel region, meetings were held in Baixa Verde (Dionisio), Reves do Belem (Bom Jesus do Galho), Ipaba do Paraiso (Santana do Paraiso), Rio Casca, Ipaba and Caratinga to resolve questions and concerns about the new system.

Focusing on actions to encourage the resumption of agricultural activities in the Doce River Channel territory, meetings were held with residents of Reves do Belem (Bom Jesus do Galho) to see who is interested in participating in the project to support the creation of Productive Yards. In this same community, a meeting was held with members of the Association of Family Farmers of the Reves do Belem District (Afareves) to clarify the criteria used to select the properties covered by Ater.

Meetings were held with residents of Conselheiro Pena, Naque, Periquito, Tumiritinga and Itueta for clarification on the Municipal Social Protection Reparation Plan and information on the formation of the Municipal Social Protection Program Evaluation Committee.

In Aimores (MG) and Resplendor (MG), meetings were held with professional fishermen to present the scope of the Progress Assessment study of the effects of the Fundao dam collapse on fishing activities, organized by the Aquaculture and Fisheries Activities Resumption Program.

In the Quilombola community of Degredo, meetings were held with the Management Committee of the Quilombola Basic Environmental Plan (QBEP), Quilombola Commission of Degredo and Technical Advisory to discuss the actions of the PBAQ Culture Axis, information on the implementation of the Quilombolas Leadership Training program and information on the process of water supply to the community.

In Povoaçao (Linhares) a meeting was held with the Association of Vendors and Entrepreneurs from Povoaçao to discuss the support actions by the Renova Foundation in the construction of management tools and implementation of the Community Fair. At the Sezinio Fernandes Settlement (Linhares), a meeting was held to present the Sustainable Land Use front, construction of the Technical Assistance Plan and presentation of the Environmental Recovery Plan for Degraded Areas (PRAD).

COMMUNICATION

[Communication with Territories] Broadcast of eight programs (Momento Renova) in five territories in weekly radio programming of several radio stations in the region in scope of the Foundation. Momento Renova featured a total of 48 shows in May, broadcast 144 times on radio stations in municipalities from Mariana to Regencia.

[Mariana] Digital production and distribution of the 16th edition of the Jornada Bulletin to the population of Mariana.

[Mariana] Production of content for Renova Radio program about ongoing and suspended works, and guidelines for the prevention of Covid-19.

[Mariana] Production of content for an invitation to a dialogue meeting with people from the rural area of Mariana to address the monitoring of collective reparation actions.

[Upper Doce River] Digital production and distribution of the 15th edition of the Terra da Gente newsletter created together with the communities of Barra Longa, Gesteira and Barreto.

[Doce River Channel] WhatsApp content reminding about the meeting on the Simplified Indemnity System with residents from Rio Casco on 05/12.

[Doce River Channel] WhatsApp content inviting affected people from communities in the territory to participate in a Training Workshop to learn about the Use of Remote Interaction Tools.

[Doce River Channel] WhatsApp content inviting residents from Ipaba to a virtual meeting on the Simplified Indemnity System on 05/12.

[Doce River Channel] WhatsApp content inviting residents from Caratinga to a virtual meeting on the Simplified Indemnity System on 05/13.

[Doce River Channel] WhatsApp content inviting residents from Ipaba do Paraiso, community of Santana do Paraiso, to a virtual meeting on the Simplified Indemnity System on 05/25.

[Doce River Channel] Production of content for Renova Radio with updated information on the Beans Project, developed with rural producers in Rio Casca.

[Doce River Channel] Production of content inviting residents from Reves do Belem, community of Bom Jesus do Galho, to a meeting on the Simplified Indemnity System.

[Lower Doce River] Production of content inviting the school community of Aimores to a meeting to present the Doce Alive project, with the objective of offering the project to be worked on in the town's schools.

[Lower Doce River] Production of content inviting the school community of Itueta to a meeting to present the Doce Alive project, with the objective of offering the project to be worked on in the town's schools.

[Lower Doce River] Production of content inviting the school community of Resplendor to a meeting to present the Doce Alive project, with the objective of offering the project to be worked on in the town's schools.

[Doce River Mouth] Digital production and distribution of the 9th edition of the Jornada Bulletin for the population around the Juparana Lagoon.

[Doce River Mouth] Digital production and distribution of the 16th edition of the Voz da Foz newsletter created together with the communities of Areal, Povoaçao, Entre Rios, and Regencia.

[Support to Economy and Innovation] Video production about the project “Hands and Art Store” by the Monique Leclercq Foundation in Sao Domingos do Prata. The project was supported by a partnership between the Renova Foundation and BrazilFoundation.

[Support to Economy and Innovation] Video production telling the story of the Association of Women Artisans from Itueta (AMAI), a group formed by women supported by the Renova Foundation and BrazilFoundation.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of content for “Momento Renova” radio program on the payment of the 2020 Loss of Profit and continuity of the Simplified Indemnity System.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Dissemination of an audiozap on the payment of the 2020 Loss of Profit and continuity of the Simplified Indemnity System.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content for those affected in Aimores informing that the deadline for joining the Simplified Indemnity System is July 31.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content for those affected in Bugre informing that the deadline for joining the Simplified Indemnity System is July 31.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content for those affected in Caratinga informing that the deadline for joining the Simplified Indemnity System is July 31.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content for those affected in Ipaba informing that the deadline for joining the Simplified Indemnity System is July 31.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content for those affected in Marilandia informing that the deadline for joining the Simplified Indemnity System is July 31.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content for those affected in Periquito informing that the deadline for joining the Simplified Indemnity System is July 31.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content for those affected in Resplendor informing that the deadline for joining the Simplified Indemnity System is July 31.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content for those affected in Rio Doce informing that the deadline for joining the Simplified Indemnity System is July 31.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content for those affected in Sem-Peixe informing that the deadline for joining the Simplified Indemnity System is July 31.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content for those affected in Senhora da Penha informing that the deadline for joining the Simplified Indemnity System is July 31.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content to disseminate the change of address of the Mediated Indemnity Center in Mariana.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of content to inform those affected in Aracruz that the deadline for joining the Simplified Indemnity System has been extended to July 31.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of content to inform those affected in Baixo Guandu that the deadline for joining the Simplified Indemnity System has been extended to July 31.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of content to inform those affected in Colatina that the deadline for joining the Simplified Indemnity System has been extended to July 31.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of content to inform those affected in Conceicao da Barra that the deadline for joining the Simplified Indemnity System has been extended to July 31.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of content to inform those affected in Ipaba do Paraiso that the deadline for joining the Simplified Indemnity System has been extended to July 31.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of content to inform those affected in Itueta that the deadline for joining the Simplified Indemnity System has been extended to July 31.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of content to inform those affected in Naque that the deadline for joining the Simplified Indemnity System has been extended to July 31.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of content to inform those affected in Sao Mateus that the deadline for joining the Simplified Indemnity System has been extended to July 31.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of content to inform those affected in Pedra Corrida that the deadline for joining the Simplified Indemnity System has been extended to July 31.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of content to inform those affected in Linhares that the deadline for joining the Simplified Indemnity System has been extended to July 31.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of content to inform those affected in Reves do Belem that the deadline for joining the Simplified Indemnity System has been extended to July 31.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of content to inform those affected in Cachoeira Escura that the deadline for joining the Simplified Indemnity System has been extended to July 31.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of content to inform those affected in Baguari that the deadline for joining the Simplified Indemnity System has been extended to July 31.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content clarifying how disputes can be submitted in the Simplified Indemnity System.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of audiozap disseminating the indemnity amounts paid by the Simplified Indemnity System in Minas Gerais.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of audiozap disseminating the indemnity amounts paid by the Simplified Indemnity System in Espirito Santo.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content for attorneys clarifying that the health center declaration does not serve as proof of residence in the Simplified Indemnity System.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content for attorneys with information on submitting and correcting documents in the Indemnity System in locations where the deadline is July 31.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content for attorneys with information on submitting and correcting documents in the Indemnity System in locations where the closing deadline was April 30.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of audiozap with information on the submission of disputes in the Simplified Indemnity System.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a video on the progress of the Simplified Indemnity System and amounts paid in Minas Gerais and Espirito Santo.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of radio content informing about the inclusion of Galileia, Sao Jose do Goiabal and Pingo-d'Agua in the Simplified Indemnity System and the extended deadline for ten locations.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of audiozapp informing about the inclusion of Galileia, Sao Jose do Goiabal and Pingo-d'Água in the Simplified Indemnity System and the extended deadline for ten locations.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of content with information on the extended deadline, until July 31, for ten locations to join the Simplified Indemnity System.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of content informing that the municipality of Galileia will be joining the Simplified Indemnity System.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of content informing that the municipality of Pingo d’Agua will be joining the Simplified Indemnity System.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of content informing that the municipality of Sao Jose do Goiabal will be joining the Simplified Indemnity System.

[Support to PG004 Protection and Recovery of Quality of Life of other Peoples and Traditional Communities] Content production to announce job vacancies related to the Basic Environmental Plan of Degredo.

[Support to PG005 Social Protection Program] Content for Renova Radio on the delivery of vehicles to the Municipality of Linhares to support Social Protection actions.

[Support to PG005 Social Protection Program] Production of an invitation for residents of Santana do Paraiso to a meeting on the Municipal Social Protection Reparation Plan Evaluation Committee.

[Support to PG005 Social Protection Program] Production of an invitation for residents of Bom Jesus do Galho to a meeting on the Municipal Social Protection Reparation Plan Evaluation Committee.

[Support to PG005 Social Protection Program] Production of an invitation for residents of Caratinga to a meeting on the Municipal Social Protection Reparation Plan Evaluation Committee.

[Support to PG005 Social Protection Program] Production of an invitation for residents of Ipaba to a meeting on the Municipal Social Protection Reparation Plan Evaluation Committee.

[Support to PG005 Social Protection Program] Production of an invitation for residents of Naque to a meeting for presentation, questions and status of the Municipal Social Protection Reparation Plan Evaluation Committee.

[Support to PG005 Social Protection Program] Production of an invitation for residents of Periquito to a meeting for presentation, questions and status of the Municipal Social Protection Reparation Plan Evaluation Committee.

[Support to PG005 Social Protection Program] Production of an invitation for residents of Conselheiro Pena to a meeting for presentation, questions and status of the Municipal Social Protection Reparation Plan Evaluation Committee.

[Support to PG005 Social Protection Program] Content for a Thank You note for those that attended the meeting for presentation, questions and status of the Municipal Social Protection Reparation Plan Evaluation Committee in Naque.

[Support to PG005 Social Protection Program] Content for a Thank You note for those that attended the meeting for presentation, questions and status of the Municipal Social Protection Reparation Plan Evaluation Committee in Periquito.

[Support to PG005 Social Protection Program] Content for a Thank You note for those that attended the meeting for presentation, questions and status of the Municipal Social Protection Reparation Plan Evaluation Committee in Conselheiro Pena.

[Support to PG007 Animal Assistance Program] Production of content to organize the resumption of visits by those affected to their animals on the Renova Foundation’s farms.

[Support to PG008 Reconstruction of Villages - Bento Rodrigues] Sent the Construction Panorama exclusively to the commission of affected parties of Bento Rodrigues with first-hand information on this month’s progress of the works.

[Support for PG008 Reconstruction of Villages - Bento Rodrigues] Production of the 26th edition of Bento Rodrigues' resettlement report with updated information on the works.

[Support to PG008 - Reconstruction of Villages - Paracatu] Production of the 19th edition of the Construction Panorama of Paracatu de Baixo with the main progress of works in the resettlement.

[Support to PG008 - Reconstruction of Villages - Paracatu] Production of the 20th edition of the Construction Panorama of Paracatu de Baixo with the main progress of works in the resettlement.

[Support to PG008 Reconstruction of Villages - Paracatu] Production of the 26th edition of the Paracatu de Baixo Resettlement Report with updated information on the works.

[Support to PG008 Reconstruction of Villages - Paracatu] Production of the 27th edition of the Paracatu de Baixo Resettlement Report with updated information on the works.

[Support to PG010 Recovery of Other Impacted Communities and Infrastructures] Production of content on road interdiction due to bridge maintenance in Borba, Mariana.

[Support to PG010 Recovery of Other Impacted Communities and Infrastructures] Production of content for Renova Radio on the road interdiction due to bridge maintenance in Borba, Mariana.

[Support to PG013 Tourism, Culture, Sports and Recreation] WhatsApp content disseminating the results of the institutions selected to participate in the Strengthening of Local Organizations project.

[Support to PG013 Tourism, Culture, Sports and Recreation] Production of radio program for disseminating the results of the institutions selected to participate in the Strengthening of Local Organizations project.

[Support for the PG019 Micro and Small Business Recovery Program] Content to disseminate the start of consultancy activities with business owners in Regencia, Povoaçao and Entre Rios.

[Support to PG019 Micro and Small Business Recovery Program] Content informing about adjustments to the consultancy activities with business owners in Regencia, Povoaçao and Entre Rios, due to the new high Covid risk classification in the municipality of Linhares.

[Support to PG019 Micro and Small Business Recovery Program] Production of a radio program about the consultancy activities with business owners in Regencia, Povoaçao and Entre Rios.

[Support to PG020 Stimulus to Local Contracting] WhatsApp content on the virtual training “Women and the labor market” on the “Recoloca Rio Doce” platform.

[Support to PG020 Stimulus to Local Contracting] WhatsApp content on the virtual training “How to prepare a resume and prepare for job interviews” to be held on the “Recoloca Rio Doce” platform.

[Support to PG020 Stimulus to Local Contracting] WhatsApp content about job vacancies in the Upper Doce River region on the “Recoloca Rio Doce” platform.

[Support to PG025 Environmental Recovery Area 1] Production and placement of signs at the air monitoring points between Mariana and Candonga.

[Support to PG032 Improvement of Water Supply Systems] Content to inform residents living near the urban construction works that the Renova Foundation is implementing measures to continue the construction of the water pipeline, using companies with active contracts until the contracting process of the companies that will complete the construction is finalized.

[Support to PG032 Improvement of Water Supply Systems] Production of a radio program to inform the people in Governador Valadares that the Renova Foundation is implementing measures to continue the construction of the water pipeline, using companies with active contracts until the contracting process of the companies that will complete the construction is finalized.

[Support to PG038 Monitoring of the Doce River Basin] Content to disseminate the second edition of the Quarterly Water Bulletin: lakes, estuaries and coastal zone of Espirito Santo.

[Support to PG038 Monitoring of the Doce River Basin] Production of a video tutorial, explaining how to navigate through the contents of the Water Bulletins.

[Support to PG038 Monitoring of the Doce River Basin] Content to disseminate the 4th and 5th editions of the Water Bulletins - Edition Rivers.

[Support to PG038 Monitoring of the Doce River Basin] Production of content about the new editions of the Water Bulletins.

[Press] Civil Defenses of Linhares and Sooretama receive equipment to strengthen actions.

[Press] Partnership with BrazilFoundation benefits more than a thousand people in the Doce River Basin.

[Press] Partnership between “Recoloca Rio Doce” and Sine in Mariana enables hiring the affected population.

[Press] Cultural center offers free online workshops for children and adults in Espirito Santo.

[Press] Linhares receives vehicles to strengthen social assistance services.

[Press] Vendors from Linhares to receive business advice.

[Press] Civil Defense in ES receives equipment to strengthen contingency actions.

[Press] Indemnity payments and emergency financial aid exceed R$4 billion.

[Press] The period for joining the Indemnity System has been extended in 11 locations in MG and ES.

CUSTOMER SERVICE Channel

ISC agents monitored all tickets registered at the Information and Service Centers (ISCs) that have pending responses - only attending remotely due the coronavirus pandemic - to provide intermediate or final responses to requesters.

Participation of ISC agents in training to qualify the work processes of this Channel in the repair and compensation process: Training for handling tickets regarding registration request received after 04/30 (05/18) and alignment on payment of indemnity for deceased through the Agile Flow (05/26).

Qualitative analysis of the tickets in progress regarding indemnity for loss of production and/or loss of profit, to actively reach out with responses on the Loss of Profit payment to residents of the New Areas.

Monitoring and analysis of tickets requesting Income Statements, for articulation with the responsible area and speeding up the responses to the claimants.

Execution and monitoring of the Action Plan, together with the team of the Reconstruction of Villages Program (“Resettlement” - PG08), involving analysis, support in handling tickets, training and adjustments in the ticket management and resolution flow. The objective is to manage and provide answers to pending tickets, linked to the subjects Temporary Housing and Resettlement in Bento Rodrigues and Paracatu de Baixo, in the municipality of Mariana (MG).

Active contact with applicants who requested Integrated Registration after 04/30/2020 (deadline for registration request for joining the Simplified Indemnity System, as defined by the 12th Federal Court of Justice) for guidance on the feasibility of their inclusion as a dependent, if any other member of the household has registered the application for registration before the stipulated date.

Analysis of ticket information, in conjunction with the Social Dialogue team, on Agile Flow claimants to support the work of attorneys and speed up negotiations and doubts about the new indemnity payment system.

Communication

[Communication with Territories] Broadcast of nine programs (Momento Renova) in five territories in weekly radio programming of several radio stations in the region in scope of the Foundation. Momento Renova featured a total of 54 programs in April, with 162 broadcasts on local radio stations from Mariana to Regencia.

[Mariana] Digital production and distribution of the 13th edition of the “Voz da Comunidade” newspaper, created with the affected communities of Mariana.

[Upper Doce River] Production and digital distribution of the 8th edition of the Jornada bulletin for the population of Barra Longa.

[Upper Doce River] Production and digital distribution of the 8th edition of the Jornada bulletin for the population of Rio Doce and Santa Cruz do Escalvado.

[Doce River Channel] Production and digital distribution of the 7th edition of the Jornada bulletin for the population of Doce River Channel.

[Doce River Channel] WhatsApp content inviting residents and leaders from Baixa Verde, community of Dionisio, for a virtual meeting on the Simplified Indemnity System on 05/06.

[Doce River Channel] WhatsApp content inviting residents and leaders from Pingo-D’Agua, for a virtual meeting on the Simplified Indemnity System on 04/27.

[Doce River Channel] Audio message with information on the Knowledge Exchange Meetings with Women on associativism and economic development.

[Doce River Channel] Radio program with information on the Knowledge Exchange Meetings with Women on associativism and economic development.

[Doce River Channel] WhatsApp content inviting residents from Rio Casco for a virtual meeting on the Simplified Indemnity System on 05/12.

[Mid Doce River] WhatsApp content inviting residents of downtown Periquito to a virtual meeting, on 04/15, about the Simplified Indemnity System and the Additional Plan for the Social Protection Program carried out in the municipality.

[Mid Doce River] WhatsApp content inviting residents from Pedra Corrida for a virtual meeting on 04/22 on the Simplified Indemnity System and Loss of Profit.

[Mid Doce River] WhatsApp content inviting residents of Conselheiro Pena to a meeting of the Dialogue Team on TAC Governance.

[Mid Doce River] Digital production and distribution of the 8th edition of the Jornada bulletin for the population of Belo Oriente, Naque and Periquito.

[Mid Doce River] Digital production and distribution of the 7th edition of the Jornada bulletin to the population of Governador Valadares.

[Mid Doce River] Digital production and distribution of the 5th edition of the Jornada bulletin for the population of Conselheiro Pena, Galileia and Tumiritinga.

[Lower Doce River] WhatsApp content to invite representatives from schools in the municipalities of Baixo Guandu, Colatina and Marilandia to visit the Doce Alive project.

[Lower Doce River] Content to clarify that the Renova Foundation is not connected to the activities carried out at the place where the dialogue office in Resplendor used to be.

[Lower Doce River] Digital publication and distribution of the 11th edition of the Jornada bulletin for the population of the Lower Doce River region.

[Doce River Mouth] Digital production and distribution of the 15th edition of the Jornada bulletin for the population of Linhares.

[Support for Economy and Innovation] Video production about one of the projects supported by the Renova Foundation and BrazilFoundation partnership in Sem-Peixe.

[Support to Economy and Innovation] Video production about the Baixo Guandu project supported by the Renova Foundation's partnership with BrazilFoundation.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content with guidance for attorneys on the indemnity payment through the Simplified Indemnity System for deceased claimants.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content with guidance for those affected on the indemnity payment through the Simplified Indemnity System for deceased claimants.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content for attorneys with information about the Recourse Tab, available on the Attorney’s Portal starting 04/01.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content for those affected with information about the Recourse Tab, available on the Attorney’s Portal starting 04/01.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content about the inclusion of dependents in the CPF System for those who applied for registration with Renova in Phase 2.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content explaining how the payment through the Simplified Indemnity System works, containing guidelines to avoid delays.

[Support to PG002 and Compensation and Indemnity of Impacted Parties] WhatsApp content reminding about the last days to join the Simplified Indemnity System for those affected from 13 municipalities and districts.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Audio message informing that 04/30 is the deadline to join the Simplified Indemnity System for those affected from Baguari, Cachoeira Escura, Pedra Corrida and Naque.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Audio message informing that 04/30 is the deadline to join the Simplified Indemnity System for those affected from Ipaba do Paraiso and Reves do Belem.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Audio message informing that 04/30 is the deadline to join the Simplified Indemnity System for those affected from Itueta, Baixo Guandu and Colatina.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Audio message informing that 04/30 is the deadline to join the Simplified Indemnity System for some municipalities and districts in Espirito Santo.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Audio message informing that 04/30 is the deadline to join the Simplified Indemnity System for some municipalities and districts in Minas Gerais.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content with four questions and answers about the Simplified Indemnity System to answer questions coming from the territories.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content explaining that new requests and new disputes forwarded by 04/30 will be analyzed normally after this period.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content informing that 04/30 is the deadline to join the Simplified Indemnity System for those affected from Aracruz.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content informing that 04/30 is the deadline to join the Simplified Indemnity System for those affected from Baguari.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content informing that 04/30 is the deadline to join the Simplified Indemnity System for those affected from Baixo Guandu.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content informing that 04/30 is the deadline to join the Simplified Indemnity System for those affected from Cachoeira Escura.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content informing that 04/30 is the deadline to join the Simplified Indemnity System for those affected from Colatina.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content informing that 04/30 is the deadline to join the Simplified Indemnity System for those affected from Conceicao da Barra.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content informing that 04/30 is the deadline to join the Simplified Indemnity System for those affected from Ipaba do Paraiso.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content informing that 04/30 is the deadline to join the Simplified Indemnity System for those affected from Itueta.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content informing that 04/30 is the deadline to join the Simplified Indemnity System for those affected from Linhares.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content informing that 04/30 is the deadline to join the Simplified Indemnity System for those affected from Naque.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content informing that 04/30 is the deadline to join the Simplified Indemnity System for those affected from Pedra Corrida.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content informing that 04/30 is the deadline to join the Simplified Indemnity System for those affected from Reves de Belem.

[Support to PG002 Compensation and Indemnity of Impacted Parties] WhatsApp content informing that 04/30 is the deadline to join the Simplified Indemnity System for those affected from Sao Mateus.

[Support to PG002 - Compensation and Indemnity of Impacted Parties] WhatsApp content informing that in Naque the Simplified Indemnity System is ongoing.

[Support to PG002 - Compensation and Indemnity of Impacted Parties] WhatsApp content informing that in Rio Doce the Simplified Indemnity System is ongoing.

[Support to PG002 - Compensation and Indemnity of Impacted Parties] WhatsApp content informing that in Rio Doce the Simplified Indemnity System is ongoing until July 31.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Radio program informing that 04/30 is the deadline to join the Simplified Indemnity System for those affected from Baguari, Cachoeira Escura, Pedra Corrida and Naque.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Radio program informing that 04/30 is the deadline to join the Simplified Indemnity System for those affected from Ipaba do Paraiso and Reves do Belem.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Radio program informing that 04/30 is the deadline to join the Simplified Indemnity System for those affected from Itueta, Baixo Guandu and Colatina.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Radio program informing that 04/30 is the deadline to join the Simplified Indemnity System for some municipalities and districts in Espirito Santo.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Radio program informing that 04/30 is the deadline to join the Simplified Indemnity System for some municipalities and districts in Minas Gerais.

[Support to PG003 Protection and Recovery of the Quality of Life of Indigenous Peoples] Content about the extended deadline for registration in the Indigenous Peoples RFP.

[Support to PG005 Social Protection Program] Marketing e-mail reminding about the last days for registration in the Social Protection RFP.

[Support to PG005 Social Protection Program] Content about the registration deadline for the Social Protection RFP.

[Support to PG005 Social Protection Program] Content about the extended registration deadline (until 04/30) for the Social Protection RFP.

[Support to PG008 Reconstruction of Villages - Bento Rodrigues] Creation of an GIF animation to be sent to families from Bento Rodrigues as the first quick communication about the kickoff of house construction works in the resettlement.

[Support for PG008 Reconstruction of Villages - Paracatu] Production of the 25th edition of Bento Rodrigues' resettlement report with updated information on the works.

[Support to PG008 - Reconstruction of Villages - Paracatu] Production of the 17th edition of the Construction Panorama of Paracatu de Baixo with the main progress of works in the resettlement.

[Support to PG008 - Reconstruction of Villages - Paracatu] Production of the 18th edition of the Construction Panorama of Paracatu de Baixo with the main progress of works in the resettlement.

[Support to PG010 Recovery of Other Impacted Communities and Infrastructures] WhatsApp content informing the new deadline for finishing the sanitary sewage works in Barra Longa.

[Support to PG010 Recovery of Other Impacted Communities and Infrastructures] Audio message informing the community of the kickoff of sanitary sewage works in the Volta da Capela neighborhood in Barra Longa.

[Support to PG008 Reconstruction of Villages - Paracatu] Production of a newsletter regarding the resettlement in numbers, for presentation at the construction site in the Paracatu de Baixo Resettlement.

[Support to PG008 Reconstruction of Villages - Paracatu] Production of the 25th edition of the Paracatu de Baixo Resettlement Report with updated information on the works.

[Support to PG010 Recovery of Other Impacted Communities and Infrastructures] WhatsApp content informing, again, a new extended deadline for finishing the sanitary sewage works in Barra Longa.

[Support to PG013 Tourism, Culture, Sports and Recreation] Preparation of audio message informing that the registration deadline for the Strengthening of Local Organizations project has been extended.

[Support to PG013 Tourism, Culture, Sports and Recreation] Preparation of WhatsApp content reminding about the registration deadline for the Strengthening of Local Organizations project.

[Support to PG014 Support for Physical and Mental Health of the Impacted Population] Production of marketing e-mail to invite municipal health managers to a presentation about the Program on 04/14.

[Support to PG014 Support for Physical and Mental Health of the Impacted Population] Production of marketing e-mail to invite municipal health managers to a presentation about the Program on 04/16.

[Support for PG018 Development and Economic Diversification] Preparation of an invitation for a new cycle of the Renova Foundation Supplier Development Program.

[Support to PG038 Monitoring of the Doce River Basin] Content about the launch of the Doce River Expedition platform.

[Press] Pets rescued after the Fundao dam collapse can be adopted.

[Press] Deadline for joining the Simplified Indemnity System expires on April 30 in 13 municipalities and districts.

[Press] Doce River is recovering after dam collapse in Mariana.

[Press] Expedition entails unprecedented mapping of the Doce River and gains a knowledge platform.

[Press] Registration for Strengthen Local Organizations Project runs until April 16.

[Press] Indemnity payments through the Simplified Indemnity System amount to R$ 660 million in ES.

[Press] Indemnity payments through the Simplified Indemnity System amount to R$ 400 million in Minas Gerais.

[Press] Virtual meeting presents training initiatives to entrepreneurs in Minas Gerais.

[Press] Registration for the Social Protection RFP runs until April 30th.

[Press] Payment of 2020 loss of profit reaches R$ 95.6 million for about 4.2 thousand people.

Ombudsman's Office

There were no relevant facts this month.

Dialogue

In Mariana (MG), a meeting was held of the Working Group of the Paracatu de Baixo community to discuss the resettlement. On the subject, proactive dialogues were held with leaders from the resettlements of Bento Rodrigues and Paracatu de Baixo to clarify the judicialization of the deadline decision for the delivery of the works. We’d like to highlight the meetings with affected rural communities to discuss the progress of collective compensation actions, impacts on local telephony and the availability of internet through the Renova Foundation.

Dissemination and clarification actions on the Simplified Indemnity System (Agile Flow) continue to be an important agenda for Social Dialogue actions this period. Throughout the month, meetings were held in Santa Cruz do Escalvado (MG); Pingo D'Agua (MG); Periquito (MG) and Marilandia (ES).

In the Doce River Channel region, actions were taken to resume agricultural and farming activities: in Messias Gomes (Sao Jose do Goiabal) interviews were conducted with land owners who are developing productive activities in their yards to gather information on access to services and characteristics of backyards. The results were discussed in a meeting with the public to plan new actions. In Bom Jesus do Galho, a meeting was held with members of the Association of Family Farmers of the Reves do Belem District (Afareves) to discuss collective actions to resume agricultural and livestock activities in the municipality.

In the Quilombola community of Degredo, meetings were held to discuss and present the work plans of the programs pertaining to the Management Axis of the Quilombola Basic Environmental Plan (QBEP).

In Regencia (Linhares) a meeting was held with leaders to clarify the water supply system currently provided by the community's Water Treatment Station and updates on the alternative water withdrawal project.

Customer Service Channels

ISC agents monitored all tickets registered at the Information and Service Centers (ISCs) that have pending responses - only attending remotely due the coronavirus pandemic - to provide intermediate or final responses to requesters.

Remote communication with stakeholders in order to provide clarification and pass on information about the Simplified Indemnity System to those eligible in the municipalities and districts where the final deadline for joining was 04/30/2021, where less than 86% joined (Aracruz, Belo Oriente, Bom Jesus do Galho, Colatina, Conceição da Barra, Governador Valadares, Itueta, Linhares, Naque, Periquito and Santana do Paraiso). In April, ISC agents reached out to the public 265 times and 2,651 calls were received through the 0800 line from several municipalities.

Participation of ISC agents in training to qualify the work processes of this Channel and to broaden their understanding of themes and actions regarding the repair and compensation process: Training for handling registration request protocols after 04/30 (05/04); guidelines for responses on the payment of Loss of Profit in the New Areas (River Mouth/Coastal ES) (04/13); Alignment for active contacts on the Agile Flow in municipalities with an entry deadline of 04/30 (04/22); Professional Development - Herkenhoff & Prates - Module: Work and motivational aspects (04/13); Meeting of the Quality of Life Committee - Herkenhoff & Prates.

Implementation, execution and monitoring of the Action Plan, together with the team of the Reconstruction of Villages Program (“Resettlement” - PG08), involving analysis, support in handling tickets, training and adjustments in the system flow. The objective is to manage, response and resolve pending tickets, linked to the subjects Temporary Housing and the Bento Rodrigues Resettlement, in the municipality of Mariana (MG). The Plan is being replicated to resolve the tickets related to the resettlement of the Paracatu de Baixo community.

Monitoring and analysis of tickets related to the Income Statement for articulation with the responsible area and speeding up the responses to the claimants.

Analysis of tickets related to the subject of Yards of the Recovery of other Impacted Communities and Infrastructures Program (PG10), Resumption of Agricultural and Livestock Activities Program (PG17) and the Recovery of the Risoleta Neves HPP Reservoir Program (PG09) in the Upper Doce River to support the planning of strategies for resolving claims.

Support to the Social Dialogue team in gathering information on the affected Agile Flow claimants, to clarify the attorneys' questions and concerns.

Support to the Social Dialogue team to mobilize stakeholders in the municipality of Colatina for registration and participation in the Accountability Forum - “Results”. The objective of the event was to talk about the challenges and results of the repair and compensation actions in the Doce River Basin, executed by the Renova Foundation so far.

Dialogue

In the Upper Doce River region, a meeting was held to present the “Innovating Futures” Project, which aims to promote actions for training entrepreneurs in the region. In the municipality of Barra Longa, a Dialogue action was carried out to pass on information and clarifications on the Tac Governance (Sent according to the agreed flow of Resolution 216).

In the Mid Doce River region, a meeting was held with residents of Tumiritinga (MG) and Galileia (MG) to clarify the TAC Governance. Furthermore in the territory, a meeting was held with business owners from Tumiritinga (MG) to present the actions of the Doce River Basin Monitoring Program (MG) (Sent according to the agreed flow of Resolution 216).

Customer Service Channels

ISC agents monitored all tickets registered at the Information and Service Centers (ISCs) that have pending responses - only attending remotely due the coronavirus pandemic - to provide intermediate or final responses to requesters. Highlighting the efforts of analysis of, and feedback on, tickets linked to the Social Dialogue Program (PG06) (Upper Doce River and River Mouth); Renova Foundation (Mid Doce River and River Mouth), registered through any of the Renova Foundation customer service channels.

Remote communication with stakeholders in order to provide clarifications and pass on information about the Simplified Indemnity System, covering the municipalities of Baixo Guandu (ES) and Sao Mateus (ES). In March, ISC agents reached out to the public 296 times and 4,563 calls were received through the 0800 line from several municipalities.

Participation of ISC agents in training to qualify the work processes of this Channel and to broaden their understanding of themes and actions regarding the repair and compensation process: Initial Training by the Renova Foundation for new employees (03/16 and 03/18); Alignment on payment flow of individual claims at the ISCs received by the Dialogue team, for registration of tickets (03/02 - River Mouth/ Coastal ES; 03/03 - Doce River Channel; 03/05 - Mid Doce River; 03/08 - Upper Doce River; 03/08 - Mariana); Alignment on spreadsheet for recording information collected by the ISCs and Dialogue team, to answer the claimants' attorneys in the Agile Flow (03/03 - Mid Doce River); Training on Tickets and Technical Deliveries (03/08 - Mariana); Webinar - Alignment on the performance of the Dialogue and Customer Service Channels Management in 2021 (03/05); Training on Income Statements - DIRF 2021 (03/09 and 03/26); Training for finalization of Integrated Registration Request protocols received after 04/30 (03/15 and 03/26); Professional Development - Module: Motivation (03/23).

Implementation, execution and monitoring of the Action Plan, involving analysis, training, adjustments, and support to the use of the system’s work flow, together with the Reconstruction of Villages Program team (“Resettlement” - PG08), for the management and resolution of tickets pending responses linked to Temporary Housing and Resettlement of Bento Rodrigues in the municipality of Mariana (MG).

Active contact with affected persons who did not receive the 2020 Income Statement, sent by mail, due to incomplete or outdated address in the SGS system, for guidance on how to access the document through the User Portal or for sending it by email.

Supported the Social Dialogue team in gathering information from the SGS system about the affected Agile Flow claimants, to support the attorneys' work and speed up the work flow and replies regarding questions about the new indemnity payment system.

Opening and handling tickets received by the Social Dialogue team during Dialogue actions with the affected communities, seeking to streamline the process of forwarding requests.

Contact with those who applied for Integrated Registration after 04/30 to clarify that, for the purpose of joining the Simplified Indemnity System, created based on the decision of the 12th Federal Court of Belo Horizonte, the deadline for registration requests is 04/30/2020, and that registration requests made after that date aim to access, exclusively, collective redress actions, such as courses for professional qualification or for boosting economic activities, among others foreseen in the other Renova Foundation Programs.

Dialogue

Dissemination and clarification actions on the Simplified Indemnity System (Agile Flow) continue to be an important agenda for Social Dialogue actions this period. Throughout the month, meetings were held in Barra Longa (MG), Rio Doce (MG), Ipatinga (MG), Sem Peixe (MG), Reves do Belem (Bom Jesus do Galho) and Rio Casca (MG), Cachoeira Escura (Belo Oriente), Aimores (MG) and Resplendor (MG) and Linhares (ES) to present, clarify and answer questions about the new system.

The implementation of the Resettlement Social Protocol is ongoing, along with Resettlement, Social Protection, and Physical and Mental Health programs, to keep assisting the families forced to relocate in the municipality Mariana during social isolation. In March, information on the Income Statement and job openings was released.

In Paracatu de Baixo, a meeting of the community working group was held to discuss the resettlement. On the meeting’s agenda were the agreement of the procedure for visiting animals that are under guardianship of the Renova Foundation at the Castro Farm, progress of the works and discussion on the concession of electronic equipment to monitor the activities of the repair process.

In Mariana, a meeting was held between the Prosecution Service and members of the Affected Communities in the municipality of Mariana (MG) and the Renova Foundation to discuss a change in the type of animal feed, the quantity and quality of the inputs supplied and adjustments to the amounts deposited by the Renova Foundation.

In the Doce River Channel, meetings were held with female community leaders regarding the “Knowledge Exchange” project aimed at fostering collective actions and associations in the territory, based on the sharing of knowledge and experiences.

In Corrego Fundo (Sem Peixe), a meeting was held to present the results of the study on the water quality in the zone of saturation that supplies the community.

A meeting was held with Rural Producers from Belo Oriente, Naque, Periquito and Espadrilles to present the Technical Assistance and Rural Extension (Ater): scope, stages of the work, duration and expected results.

Agendas of the Accountability Forums in the territories continue: in Naque, a meeting was held to present the actions carried out in the municipality by the programs of Dialogue (PG06); Tourism, Culture, Sports and Recreation (PG13); Education for the Revitalization of the Doce River Basin (PG33); Social Protection (PG05); Economy and Innovation front; Sewage Collection and Treatment and Designation of Solid Waste (PG31); and Financial Reparation actions.

In the Lower Doce River region, we highlight the meetings focused on Economy and Innovation: meetings were held with organizations from the third sector and leaders to present the Strengthening of Organizations project that seeks to provide 150 organizations and informal groups working in the third sector - involved with the areas of Tourism, Culture, Sports and Recreation - with opportunities for technical improvement, network and perspective of networking. In addition, a meeting was held for the Promoting Associativism and Cooperativism project, which aims to promote, evaluate, implement, develop, monitor and strengthen Solidarity Based Enterprises (SBE), associations and cooperatives, in the different segments of the economy. The purpose of the meeting was to present good practices from organizations in the territory. Moreover, in the River Mouth and Coastal territory in ES, we highlight: meeting with the Association of Vendors and Entrepreneurs of Povoaçao (Linhares) to align delivery of tents for the community fair and meeting with participants of the Meliponiculture Project of the Regencia, Povoaçao, Areal and Entre Rios (Linhares) communities to provide clarification on the RFP for promoting this activity.

In Aracruz (ES), Sooretama (ES), Baixo Guandu (ES) and Colatina (ES) meetings were held for presentation of the RFP for selection of projects aimed at promoting Social Protection.

In the quilombola community of Degredo (Linhares), meetings were held to validate the community's Communication Plan and to present the work plans of the Management Axis programs regarding the implementation of the Quilombola Basic Environmental Plan (QBEP).

Communication

[Communication with Territories] Broadcast of nine programs (Momento Renova) in five territories in weekly radio programming of several radio stations in the region in scope of the Foundation. Momento Renova featured a total of 54 programs in March, with 162 broadcasts on local radio stations from Mariana to Regencia.

[Mariana] Digital production and distribution of the 15th edition of the Jornada Bulletin to the population of Mariana.

[Upper Doce River] Digital production and distribution of the 14th edition of the Terra da Gente newspaper created together with the communities of Barra Longa, Gesteira and Barreto.

[Upper Doce River] Content production for inviting the residents of Barra Longa to a virtual meeting on the Simplified Indemnity System.

[Upper Doce River] Content production for inviting the population of Doce River to a virtual meeting on the Simplified Indemnity System.

[Doce River Channel] Preparation of WhatsApp content inviting women to the first virtual Exchange of Knowledge, on 03/10, for the participants to exchange experiences on associativism and community development projects.

[Doce River Channel] Preparation of WhatsApp content inviting women to the second virtual Exchange of Knowledge, on 03/17, for the participants to exchange experiences on associativism and community development projects.

[Doce River Channel] Preparation of WhatsApp content inviting women to the third virtual Exchange of Knowledge, on 03/24, for the participants to exchange experiences on associativism and community development projects.

[Doce River Channel] Preparation of WhatsApp content inviting women to the fourth virtual Exchange of Knowledge, on 03/31, for the participants to exchange experiences on associativism and community development projects.

[Doce River Channel] Preparation of WhatsApp content with a reminder about the first virtual Exchange of Knowledge, on 03/10, distributed on the day of the event.

[Doce River Channel] Preparation of WhatsApp content with a reminder about the second virtual Exchange of Knowledge, on 03/17, distributed on the day of the event.

[Doce River Channel] Preparation of WhatsApp content with a reminder about the third virtual Exchange of Knowledge, on 03/24, distributed on the day of the event.

[Doce River Channel] Preparation of WhatsApp content with a reminder about the fourth virtual Exchange of Knowledge, on 03/31, distributed on the day of the event.

[Doce River Channel] Preparation of WhatsApp content inviting family farmers from Reves do Belem, in Bom Jesus do Galho, for a virtual meeting on Resumption of Agricultural Activities on 03/25.

[Doce River Channel] Preparation of WhatsApp content inviting residents from Reves do Belem, in Bom Jesus do Galho, for a virtual meeting on the Indemnity System on 03/23.

[Doce River Channel] Preparation of WhatsApp content inviting residents from Rio Casco for a virtual meeting on the Indemnity System on 03/25.

[Doce River Channel] Preparation of WhatsApp content inviting residents from Sao Lourenço, community of Bugre, for a virtual meeting on the Indemnity System on 03/18.

[Doce River Channel] Preparation of WhatsApp content inviting residents from Sem-Peixe for a virtual meeting on the Indemnity System on 03/23.

[Mid Doce River] Audio production for WhatsApp with information on the data presented at “Results”, the Transparency and Accountability Forum of the Doce River Basin, held in Naque on 03/11.

[Mid Doce River] Production of informative PDF with the data that was presented at “Results”, the Transparency and Accountability Forum of the Doce River Basin, held in Naque on 03/11.

[Mid Doce River] Production of WhatsApp content for inviting the community to “Results”, the Transparency and Accountability Forum of the Doce River Basin, on 03/11, for residents of Naque.

[Mid Doce River] Production of WhatsApp content for thanking those who participated in “Results”, the Transparency and Accountability Forum of the Doce River Basin, held in Naque on 03/11.

[Mid Doce River] Production of a sound car spot inviting Naque residents to “Results”, the Transparency and Accountability Forum of the Doce River Basin, on 11/03.

[Mid Doce River] Production of WhatsApp content for inviting residents of the Liberdade Settlement, in Periquito, to a meeting on the Simplified Indemnity System and Economic Development and Diversification, on 03/31.

[Mid Doce River] Production of WhatsApp content for an invitation to the meeting held by the Social Dialogue team with the community of Galileia and Periquito. The topic of the meeting was the TAC Governance.

[Lower Doce River] Preparation of WhatsApp content for inviting rural producers to a meeting to present the company “Rede Vidas”, which will provide the Technical Assistance and Rural Extension service in the municipalities of Resplendor, Itueta, Aimores and Tumiritinga.

[Lower Doce River] Content creation on a collective meeting, on 01/31, to present the repair and compensation actions in the municipality of Marilandia and the Transparency Portal.

[Doce River Mouth] Digital production and distribution of the 15th edition of the Voz da Foz newspaper created together with the communities of Areal, Entre Rios, Povoaçao and Regencia.

[Doce River Mouth] Production and digital distribution of the 7th edition of the Jornada Bulletin for the population of Degredo.

[Doce River Mouth] Production and digital distribution of the 8th edition of the Juparana Lagoon Jornada Bulletin.

[Doce River Mouth] Content creation on the lowering of the Pequeno River cofferdam to its normal level.

[Doce River Mouth] content production for inviting river mouth communities to a meeting on the Simplified Indemnity System and the TAC Governance.

[Multi-territorial] Production of WhatsApp content about an online meeting to present the Strengthening of Local Organizations project for the Doce River Mouth and Lower Doce River regions.

[Support for Economy and Innovation] On the Renova Foundation's social networks, the closing dates were disseminated for enrollment in the courses available on the Qualification platform.

[Support for Economy and Innovation] Production of a radio program to inform about the closing dates for enrollment in the courses available on the Qualification platform.

[Support for Institutional Relations] Production of a radio program in the Mid Doce River territory to announce the 2nd transfer of the Integrated Agenda to the governments and municipal governments of Minas Gerais and Espirito Santo, including investments with resources for the Regional Hospital of Governador Valadares and for the state and municipal education network of the 8 municipalities.

[Support to PG002 Compensation and Indemnity of the Impacted Parties] Made an audio message informing about the procedures Renova follows when there are indications of fraud and irregularities in the indemnity requirements in the new System.

[Support to PG002 Compensation and Indemnity of the Impacted Parties] Preparation of WhatsApp content informing about the procedures Renova follows when there are indications of fraud and irregularities in the indemnity requirements in the new System.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Preparation of WhatsApp content with updates on the number of indemnities paid through the Simplified Indemnity System and expected new payments.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Preparation of WhatsApp content announcing that the district of Senhora da Penha, in Fernandes Tourinho, joined the Simplified Indemnity System.

[Support to PG002 - Compensation and Indemnity of Impacted Parties] Preparation of WhatsApp content informing that the municipality of Marilandia will join the Simplified Indemnity System as of 04/01.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Preparation of WhatsApp content informing that the municipality of Periquito will join the Simplified Indemnity System as of 04/01.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of an audio file for distribution via WhatsApp with information on the Income Statements for those affected so they can complete their income tax returns in 2021.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a radio program with information on the Income Statements for those affected so they can complete their income tax returns in 2021.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of an audio message announcing that the municipality of Aimores joined the Simplified Indemnity System.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of an audio message announcing that the municipality of Bugre joined the Simplified Indemnity System.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of an audio message informing that Caratinga, Sem-Peixe and Ipaba will join the Simplified Indemnity System.

[Support to PG002 - Compensation and Indemnity of Impacted Parties] Production of WhatsApp content informing that the municipality of Caratinga will join the Simplified Indemnity System.

[Support to PG002 - Compensation and Indemnity of Impacted Parties] Production of WhatsApp content informing that the municipality of Ipaba will join the Simplified Indemnity System.

[Support to PG002 - Compensation and Indemnity of Impacted Parties] Production of WhatsApp content informing that the municipality of Resplendor will join the Simplified Indemnity System.

[Support to PG002 - Compensation and Indemnity of Impacted Parties] Production of WhatsApp content informing that the municipality of Sem-Peixe will join the Simplified Indemnity System.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of an audio message informing that Marilandia and Periquito will join the Simplified Indemnity System and reminding that for 14 districts the deadline for joining the System is April 30th.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of an audio message about the start of indemnity payments through the Simplified Indemnity System for those affected in Rio Doce.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content with information on the income tax deduction from the indemnity payments through the Simplified Indemnity System.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content disseminating that the Simplified Indemnity System has exceeded the mark of 10,000 payments.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of an audio message disseminating that the Simplified Indemnity System has exceeded the mark of 10,000 payments.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of an audio message disseminating that the Simplified Indemnity System has exceeded the mark of 10,000 payments and that the Municipality of Resplendor will join the system.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of a video disseminating that the Simplified Indemnity System has exceeded the mark of 10,000 payments.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content informing the deadline for 14 districts to access the Simplified Indemnity System.

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content for those affected in Resplendor on the need to complete the "Self-declaration of non-belonging to the indigenous community" to access the Simplified Indemnity System.

[Support to Economy and Innovation] Preparation of content on the closing dates for enrollment in the courses available on the Qualification platform. (Evid 35)

[Support to PG002 Compensation and Indemnity of Impacted Parties] Production of WhatsApp content about the start of indemnity payments through the Simplified Indemnity System for those affected in Rio Doce.

[Support to PG004 Protection and Recovery of Quality of Life of other Peoples and Traditional Communities] Production of content for an invitation for the first meeting of the Management Committee on the Quilombola Basic Environmental Plan (QBEP).

[Support to PG005 Social Protection Program] Production of marketing e-mail informing the registration opening date for the Social Protection RFP.

[Support to the PG005 Social Protection Program] Production of marketing e-mail on the workshops to be held to answer questions from interested institutions about the Social Protection RFP.

[Support to PG005 Social Protection Program] Production of an e-mail informing the registration opening date for the Social Protection RFP.

[Support to the PG005 Social Protection Program] Production of content on the workshops to be held to provide clarifications to interested institutions about the Social Protection RFP.

[Support to the PG005 Social Protection Program] Preparation of content for an invitation for the last clarification workshop on the Social Protection RFP.

[Support to the PG005 Social Protection Program] Publication of a post on the Renova Foundation's social networks, announcing the workshops for providing clarifications about the Social Protection RFP.

[Support to PG008 Reconstruction of Villages - Bento Rodrigues] Sent the Construction Panorama exclusively to the commission of affected parties of Bento Rodrigues with first-hand information on this month’s progress of the works.

[Support to PG008 Reconstruction of Villages - Bento Rodrigues] Production of a special edition of the Bento Rodrigues Resettlement Report with information on the judicial process that is taking place in the Courts of First and Second Instance on the completion deadline for Mariana’s resettlements.

[Support to PG008 Reconstruction of Villages - Family Resettlement] Production of a special edition of the Family Resettlement Report with information on the judicial process that is taking place in the Courts of First and Second Instance on the completion deadline for Mariana’s resettlements.

[Support to PG008 Reconstruction of Villages - Paracatu] Production of a special edition of the Paracatu de Baixo Resettlement Report with information on the judicial process that is taking place in the Courts of First and Second Instance on the completion deadline for Mariana’s resettlements.

[Support to PG008 - Reconstruction of Villages - Paracatu] Production of the 15th edition of the Construction Panorama with the main progress of works in the Paracatu de Baixo resettlement.

[Support to PG008 - Reconstruction of Villages - Paracatu] Production of the 16th edition of the Construction Panorama with the main progress of works in the Paracatu de Baixo resettlement.

[Support to PG008 Reconstruction of Villages - Gesteira] Production of an audio message, to be sent to those affected, on the new approvals for Family Resettlement agreements.

[Support to PG008 Reconstruction of Villages - Gesteira] Production of newsletter for families in the resettlement of Gesteira about the new agreements in the Family category recently approved through the 12th Federal Court.

[Support to PG008 Reconstruction of Villages - Gesteira] Production of a second newsletter for resettlement families whose agreements were approved by Court on 03/19.

[Support to PG008 Reconstruction of Villages - Gesteira] Production of informational video on the newly approved Gesteira Family Resettlement agreements.

[Support to PG010 Recovery of Other Impacted Communities and Infrastructures] Preparation of a notice about the “stop and go operation” on the stretch between Bento Rodrigues and Camargos for repair works at the bridge.

[Support to PG010 Recovery of Other Impacted Communities and Infrastructures] Production of WhatsApp content to warn the community about paving works on a highway that accesses the municipalities of Santa Cruz do Escalvado and Rio Doce.

[Support to PG013 Tourism, Culture, Sports and Recreation] Preparation of WhatsApp content disseminating that application deadline for the Strengthening of Local Organizations project has been extended.

[Support to PG013 Tourism, Culture, Sports and Recreation] Preparation of content for inviting organizations from the territory to learn about the Strengthening of Local Organizations project, through an online meeting on 03/23.

[Support to PG013 Tourism, Culture, Sports and Recreation] Video production of the first episode (teaser) of the series that tells the story of the Gomes Freire square.

[Support to PG018 Development and Economic Diversification] Production of WhatsApp content to announce the Free Initial Vocational Course in Food Safety for those affected in the Doce River Basin, organized by the Renova Foundation and Senai.

[Support to PG032 Improvement of Water Supply Systems] The Renova Foundation produced a post for social media to announce the beginning of the second work front in the urban section of the alternative water withdrawal works in Governador Valadares.

[Support to PG032 Improvement of Water Supply Systems] Production of a radio program to announce the beginning of the second work front in the urban section of the alternative water withdrawal works in Governador Valadares.

[Support to PG032 Improvement of Water Supply Systems] Production of a radio program to announce the status of the alternative water withdrawal works in Governador Valadares. Five work fronts operate simultaneously, two of them in the urban section.

[Support to the PG033 Educational Program for Revitalization of the Doce River] Production of an announcement, delivered by car with loudspeakers, on open enrollment for young people between 15 and 29 years old to participate in the Young Leadership Training carried out by The Renova Foundation in partnership with CIEDS, in the Mid Doce River region.

[Press] Income Statement on the income of those affected is available on the Renova website.

[Press] Payments of Loss of Profit 2020 already add up to R$ 32.7 million for about 1.6 thousand affected people.

[Press] Maintenance of bridges alter traffic between the districts of Bento Rodrigues and Camargos.

[Press] Fishermen's Indemnity process is finalized in Patrimonio da Lagoa in ES.

[Press] Simplified Indemnity System: 3 thousand agreements accepted in one month and more than 8 thousand since the beginning of the service.

[Press] Indemnity System starts payments in Rio Doce (MG) in the coming days.

[Press] Renova Foundation forwards cases of suspected fraud for investigation.

[Press] Open Registration for project to strengthen local organizations in MG and ES.
[Press] In 40 days, the Simplified Indemnity System doubles the number of payments and reaches 10,000 people.

[Press] Income Tax: booklet with guidelines for declaring tax for those affected is now available.

[Press] Vocational training courses for young people in the Doce River Basin have 350 open spots.

[Press] Renova Foundation and Gesteira families sign nine more agreements for assistance in family resettlement.

[Press] Vocational initiation course in food safety opens free spots in MG and ES.

[Press] Doce River Development Fund generates more than R$ 30 million and supports more than 5,000 jobs in towns and cities in Minas Gerais.

[Press] One thousand young people participate in a leadership training course in the Doce River Basin.

Ombudsman's Office

The claims coming in at the Ombudsman's Office in this first quarter of 2021 are strongly linked to the indemnity processes (agile flow, PIM and registration) and emergency financial aid (AFE).
In the first block, four points stand out that have been followed by the Ombudsman: 1. issues regarding delayed and missing information in the processes carried out through the new platform; 2. Divergence or questioning in relation to Registration; 3. Complaints from the affected people, related to their attorneys, regarding their service, lack of information and abusive charges; 4. Complaint about demobilization and suspension of the PIM.
A second block with the main claims, from the first months of 2021, are based on the reduction of the AFE, authorized by the 12th Federal Court, referring to people who practice subsistence activities. This topic basically features three main groups. 1. Cuts occurred in the region of Degredo. Just questioning pointed out the need to observe a special rite for communicating with traditional peoples (whose comprehension seems to differ, even in the nomenclature of the aid); 2. Groups of those affected who, due to alleged errors in the original register, were listed as subsistence, but whose narrative pointed out divergence; 3. Groups of people who worked as placer miners, but who were classified as subsistence in the Renova Foundation's register.
Claims come in through the Ombudsman's channels (0800, website, e-mail), but they also originate from meetings where the Ombudsman’s Office has accompanied those affected in the territories, strongly supported by the Renova Foundation's dialogue team.
To a large extent, the cases arrive individually, but occasionally they are presented collectively. In all cases, any information, due to general data protection, is directed individually.
It is also worth noting that, in this first quarter, the claims quite evidently expressed in the territorialized meetings that there is a strong adherence and expectation in relation to the indemnity from the Agile Flow, the multiple questions regarding this practice and the search for information to monitor this process.
Among the general complaints were the difficulty of proving residence in 2015 and the dependence on attorneys. Questions regarding the defined values are not very evident. There is strong confusion about the differences and competences of the local commissions and the commissions of affected parties. The teams in the Renova Foundation's dialogue area are seen as allies, despite the expectation of greater recognition of the losses and the long waiting after the dam collapse, which is about to complete 06 years.
Residually other themes of the reparation appear. The Ombudsman’s Office is not contacted a lot about health and water issues, nor is the resettlement agenda. The communication of the Ombudsman's Office might be the challenge. It needs to seek and strengthen is channels to be more effective and welcoming.

Communication

[Upper Doce River]

Production and digital distribution of the 7th edition of the Jornada Bulletin for the population of Santa Cruz do Escalvado and Rio Doce.

Production and digital distribution of the 7th edition of the Jornada Bulletin for the population of Barra Longa.

[Doce River Channel]

Digital production and distribution of the 6th edition of the Jornada Bulletin for the population of the municipalities in the Doce River Channel territory.

WhatsApp content creation inviting residents of Sao Jose do Goiabal for informative virtual meetings on the TAC Governance and Simplified Indemnity System - one on 02/09 and another on 02/23.

[Lower Doce River]

Production and digital distribution of the 10th edition of the Jornada Bulletin for the population of the municipalities of Resplendor, Itueta, Aimores, Baixo Guandu, Colatina and Marilandia.

Creation of WhatsApp content inviting affected entrepreneurs from Itueta to a virtual meeting on Collective Construction of Good Practices in Associations, for solidarity-based ventures.

[Doce River Mouth]

Digital production and distribution of the 14th edition of the Jornada Bulletin for the population of Linhares.

WhatsApp content creation informing the population about the intensification of monitoring the Doce River water level due to the rainy season and the elevation of the cofferdam located in the Pequeno River.

[Support to Programs: PG02 - Compensation and Indemnity of Impacted Parties]

WhatsApp content creation informing about the extended deadline for access to the Simplified Indemnity System in Baixo Guandu, Naque, Aracruz, Conceiçao da Barra, Linhares and Itueta. Specific content was created for each of the six municipalities and another with general content on the extended deadline.

Video production for distribution via WhatsApp with information on the categories eligible for compensation through the Simplified Indemnity System.

Production of an audio and video file informing that the municipality of Rio Doce is now part of the Simplified Indemnity System.

Preparation of a newsletter with information on the three important points to pay attention to in the lawyer's power of attorney.

Production of WhatsApp content and audio with guidelines on what one should know about hiring a lawyer to represent them in the Simplified Indemnity System.

Update of newsletter and audio file with the ten important things to know about the Simplified Indemnity System.

WhatsApp content creation informing about the possibility of changing lawyers in the Simplified Indemnity System.

WhatsApp content creation disseminating information on the Income Statement for those affected to complete their Tax Returns in 2021.

WhatsApp content creation announcing that the municipalities of Aimores and Bugre will join the Simplified Indemnity System, as of 2/26 and 3/1, respectively.

[Support to Programs: PG08 - Reconstruction of Villages (Bento Rodrigues)]

Dissemination of the 23rd edition of the Bento Rodrigues Resettlement Report with updated information on the progress of the works.

Dissemination of the 23rd edition of the Paracatu de Baixo Resettlement Report with updated information on the progress of the works.

Production of the 14th edition of the Panorama of the Paracatu de Baixo Project with the main progress of works in the resettlement.

Production of a newsletter with clarifications on the difference between the assistance through the Family Resettlement program and assistance for homes with cracks.

[Support to Programs: PG13 - Tourism, Culture, Sports and Recreation]
WhatsApp content creation informing the number of projects selected through the Doce RFP that started their activities in 2021 in municipalities in Minas Gerais and Espirito Santo.

WhatsApp content creation and post on social media platforms promoting the online talk of the Supplier Development Program on “Commercial Management and Customer Attraction: generating real sales through social media”, on 02/03, for suppliers from Colatina, Linhares, Regencia, Povoaçao and region.

Posted content on social media announcing the extended registration deadline for the Meliponiculture RFP.

WhatsApp content creation to disseminate the registration closing date of the Meliponiculture RFP.

[Support to Programs: PG32 - Improvement of the Water Supply System]

Production of content for two WhatsApp notifications to inform the population of Governador Valadares and region about job vacancies in construction for the municipal water pipeline works.

WhatsApp content creation informing that the trucks of the companies hired to carry out the works of the pipeline in the Ilha Brava region follow a defined route as to impact the local population as less as possible.

[Support to Programs: PG33 - Education for the Revitalization of the Doce River Basin]

To mobilize the public for the “Passport for Revitalization” project, an initiative of Renova in partnership with the Minas Gerais Association of Family Farming Schools (AMEFA), audio files were produced for distribution via WhatsApp and sound car; one for the population of Resplendor, Itueta and Aimores, in Minas Gerais; and another for the population of Baixo Guandu, Colatina and Marilandia, in Espirito Santo. The Young Leadership Training initiative was also disseminated through a post on Renova's social media platforms.

[Support to Programs: PG38 - Doce River Basin Monitoring]

WhatsApp content creation and post on social media to disseminate the first editions of the Bulletin Lagoon, Estuary and Coastal Zone Waters of Espirito Santo, available on the Renova Foundation website.

WhatsApp content creation disseminating the third edition of the Water Bulletin - Rivers Edition.

[Press]

Registration open for young leadership project in the Doce River Basin.

Sales through social media is the subject of an online talk for entrepreneurs from MG and ES.

Investment in the Doce River Basin reparation to reach R$ 17 billion in 2021.

Renova Foundation transfers R$ 249 million to municipalities in MG and ES.

Simplified Indemnity System available in the municipality of Aimores starting February 26.

Customer Service Channels

ISC agents monitored all tickets registered at the Information and Service Centers (ISCs) that have pending responses - only attending remotely due the coronavirus pandemic - to provide intermediate or final responses to claimants. We highlight the efforts of analysis and replies to tickets on the subject Renova Foundation, Furniture and Repairs, linked to the Program for the Recovery of Other Impacted Communities and Infrastructures (PG10) and Silage, linked to the Program for Resumption of Agricultural and Livestock Activities (PG17) in the Upper Doce River region.

Remote communication with stakeholders, to provide clarification and pass on information about the Simplified Indemnity System, covering the municipalities of Naque (MG), Baixo Guandu (ES), Linhares (ES), Rio Doce (MG), Sao Mateus (ES), Aracruz (ES), Conceiçao da Barra (ES), Colatina (ES) and Itueta (MG) and the districts of Baguari (Governador Valadares), Cachoeira Escura (Belo Oriente), Reves do Belem (Bom Jesus do Galho), Pedra Corrida (Periquito), Ipaba do Paraiso (Santana do Paraiso). In February, ISC agents reached out to the public 195 times (with a focus on Baixo Guandu and Sao Mateus) and 4,639 calls were received through the 0800 line from several municipalities.

Participation of ISC agents in training to qualify the work processes of this Channel and broaden the understanding of topics and actions in the repair and compensation process: training on the performance of the Doce River Basin Monitoring Program (02/09); update of addresses for sending letters by the PIM Program (02/05); on boarding of new employees (02/11 and 2/12) and Professional Development - Personal Strategic Planning and Self-Confidence (02/23).

Implementation, execution and monitoring of the Action Plan, involving analysis, training, adjustments, and support to the use of the system’s work flow, together with the Village Reconstruction Program team (“Resettlement” - PG08), for the management and resolution of tickets pending responses linked to Temporary Housing and Resettlement of Bento Rodrigues in the municipality of Mariana (MG).

Actively contacted 2727 people, to update addresses of residents who will receive responses on their eligibility to the Mediated Indemnity Program and other information by mail.

Supported the Social Dialogue team in gathering information about the affected Agile Flow claimants, to support the lawyers' work and speed up the work flow and replies regarding questions about the new indemnity payment system.

Dialogue

Dissemination and clarification actions on the Simplified Indemnity System (Agile Flow) continue to be an important agenda for Social Dialogue actions this period. In Rio Doce, a meeting was held with the Doce River Fishermen's Association (Asperdoce) to see if there were doubts about the system. The participants presented questions about the role of the lawyer and the service provided by the other Renova Foundation programs after joining the Agile Flow. In Bom Jesus do Galho (MG), a meeting was held with representatives of the Commission of Affected Parties from Reves do Belem to answer questions about the topic. The same effort was made with representatives of the Commission of Affected Parties from Periquito (MG).

Continued the implementation of the Resettlement Social Protocol, along with Resettlement, Social Protection, and Physical and Mental Health programs, to keep assisting the families forced to relocate in the municipality of Mariana during social isolation. In February, the newsletter on resettlement and other informative materials such as “Momento Renova”, “Voz da Comunidade” and a booklet on archaeological sites were released; and content on the conservation of Permanent Preservation Areas.

In Paracatu de Baixo, the community's Working Group held gatherings to discuss the resettlement. On the agenda were the location of the multi-sport court in the collective resettlement; presentation of collective goods projects, in particular, the community's event hall, as well as the discussion on the construction schedule. In Bento Rodrigues, a meeting was held with representatives of the Community Association to develop the conceptual project of the association's main office in collective resettlement. Finally, in the Rural Area of Mariana, a meeting was held with the Commission of Affected Parties and residents to discuss the progress of the purchase, construction and renovation processes of properties that are part of Family Resettlement and Reconstruction programs.

In Sao Jose do Goiabal (MG) and Marilandia (ES) meetings were held with residents to explain the structure proposed by the TAC Governance and the relation with the Renova Foundation.

In Tumiritinga (MG), a meeting was held with representatives of the “Arte Viva” group from the 1th of June settlement to discuss the pillars of the community's income generation projects and announce the Social and Environmental Responsibility RFP. In Conselheiro Pena (MG), a meeting was held with rural producers in the municipality to present the actions of the Rural Technical Assistance (Ater) that will start in the territory. In Regencia (Linhares), a meeting was held with the Municipality's Handicrafts Association to provide reponses to the claim for construction of the association's main office and presentation of alternatives for raising funds presented by the Renova Foundation.

Continuing with the Accountability Forums, a meeting was held with the communities of Regencia and Povoaçao (Linhares) to align on the Program to Stimulate Local Hiring (PG20) and presentation of the “Recoloca Rio Doce” project.

In the remaining quilombo community of Degredo (Linhares), a meeting was held with the Commission to present and validate the meeting schedule, flow of communication between the Renova Foundation and the Commission, discussion of the community's Communication Plan and reports on the Basic Environmental Quilombola Plan.

Mariana

Digital production and distribution of the 14th edition of the Jornada Bulletin to the population of Mariana.

Digital production and distribution of the 12th edition of the “Voz da Comunidade” newspaper, created with the affected communities of Mariana.

Doce River Channel

WhatsApp content production to invite residents of the Baixada do Coronel Roberto community, between the municipalities of Ipaba and Caratinga, for an informative virtual meeting on water quality and the Resumption of Agricultural and Livestock Activities Program, on 01/14.

WhatsApp content production to mobilize residents of Baixa Verde, community of Dionisio, for an informative virtual meeting on TAC Governance and Simplified Indemnity System on 01/19; for Ipaba on 01/26; and Pingo D'Água on 01/28.

WhatsApp content production to invite residents of Sem-Peixe to a virtual meeting on TAC Governance and Local Commissions on 01/21.

Mid Doce River

Digital production and distribution of the 6th edition of the Jornada Bulletin to the population of Governador Valadares.
Lower Doce RiverWhatsApp content production to invite residents of Marilandia to a virtual meeting, scheduled for 02/02, on TAC Governance and local commissions.

Doce River Mouth

WhatsApp content creation to inform the local population about the elevation of the Pequeno River cofferdam, due to the rainy season.

Support to Programs: PG02 - Compensation and Indemnity of Impacted Parties

WhatsApp content production on the first indemnity payments for those affected in Colatina and the district of Itapina through the Simplified Indemnity System.

WhatsApp content production on the first indemnity payments through the Simplified Indemnity System for those affected in the districts of Reves do Belem, Baguari, Pedra Corrida and Cachoeira Escura in Minas Gerais.

WhatsApp content production with information on compensation amounts paid through the Simplified Indemnity System.

Production of a Newsletter on the ten points of attention when using the Attorney’s Portal.

WhatsApp content production to clarify that legal entities can also join the platform that gives access to the Simplified Indemnity System.

WhatsApp content and audio file production with clarifications on the functioning of the Renova Foundation and the Simplified Indemnity System.

Content production for six WhatsApp notifications, one for each municipality, communicating the deadline for joining the Simplified Indemnity Systemfor for those affected in Aracruz, Baixo Guandu, Conceiçao da Barra, Linhares, Itueta and Naque.

WhatsApp content production on the five thousand terms accepted through the Simplified Indemnity System in January 2021. A video report and an audio file with this information were also produced.

WhatsApp content production to inform that the municipality of Rio Doce will be included in the Simplified Indemnity System as of 02/01.

Support to Programs: PG04 - Quality of Life of Other Peoples and Traditional Communities

WhatsApp content production to invite residents of the Quilombola community of Degredo to the online plenary session for final validation of six additional programs of the Quilombola Basic Environmental Plan (QBEP), to be implemented in the community.

Support to Programs: PG08 - Reconstruction of Villages (Bento Rodrigues)

Dissemination of the 21st and 22nd editions of the Bento Rodrigues Resettlement Reports, with updated information on the progress of works.

Dissemination of the 21st and 22nd editions of the Paracatu de Baixo Resettlement Reports, with updated information on the progress of works.

Production of the 12th edition of the Panorama of the Paracatu de Baixo Project with the main progress of works in the resettlement.

Production of a Newsletter on the preschool and elementary school in Paracatu de Baixo.

Production of an animated video with information on Family Resettlement approvals.

Creation of a file with the Gesteira Resettlement timeline (collective and family) for effective communication with families.

Production of a Newsletter for the affected families with a 2020 overview of Gesteira.

Support to Programs: PG10 - Recovery of Other Communities and Impacted Infrastructures between Fundao and Candonga

WhatsApp content and audio production to inform the population of Barra Longa about the start of drainage works on an important road in the municipality.

Support to Programs: PG17 - Resumption of Agricultural Activities

WhatsApp content production to invite Tumiritinga producers to a virtual meeting on Technical Assistance and Rural Extension (ATER) actions.

Support to Programs: PG18 - Economic Development and Diversification

WhatsApp content production to disseminate the online talk of the Supplier Development Program on “People Management: engaging people for work”, on 01/12.

WhatsApp content production to disseminate the extended registration deadline for the Meliponiculture RFP.

Support to Programs: PG32 - Improvement of the Water Supply System

In order to inform the residents of Governador Valadares about the start of urban works of the water pipeline, a booklet, WhatsApp content, banner, signage and newsletter were produced.

Support to Programs: PG33 - Education for the Revitalization of the Doce River Basin

WhatsApp content and audio production to disseminate the registration for the “Passport for Revitalization” project, an initiative for the Young Leadership Training in the Lower Doce River territory.

Support to Programs: PG38 - Doce River Basin Monitoring

WhatsApp content production to disseminate the second edition of the Water Bulletin (“Rivers” Edition), with data related to the beginning of the rainy season.

ISC agents monitored all tickets registered at the Information and Service Centers (ISCs) that have pending responses - only attending remotely due the coronavirus pandemic - to provide intermediate or final responses to requesters.

Remote communication with stakeholders, to provide clarification and information about the Simplified Indemnity System, covering the municipalities of Naque (MG), Baixo Guandu (ES), Linhares (ES), Sao Mateus (ES), Aracruz (ES), Conceiçao da Barra (ES), Colatina (ES) and Itueta (MG) and the districts of Baguari (Governador Valadares), Cachoeira Escura (Belo Oriente), Reves do Belem (Bom Jesus do Galho), Pedra Corrida (Periquito), Ipaba do Paraiso (Santana do Paraiso). In January, 2,029 contacts were made by ISC agents and 4,087 calls were received through the 0800 line.
ISCs agents participated in training on qualified customer service work processes and to broaden their understanding of topics and actions of the repair and compensation process: reinforcement of the program's performance model and handling of requests for Emergency Financial Aid (AFE) (01/06, 01/11 and 01/15); Professional Development - Communication and Perception (01/12 and 01/26); Portuguese Language Assessment (1/19); and Empathetic Hearing (01/25).

Active contact with affected people compensated by the Renova Foundation for damages related to water shortages (“PIM DA”), to inform about the remaining balance on the cards in which the indemnity values were deposited.

Kick-off of implementation of the Action Plan, involving the analysis, support to customer service and training, with the team of the Reconstruction of Villages Program ("Resettlement" - PG08), for the management and resolution of tickets pending response linked to Temporary Housing in the municipality of Mariana (MG).

Active contact with rural producers in Linhares (ES) and Rio Bananal (ES) to inform and provide clarification to the public about the actions for the recovery of areas degraded due to the construction works of the Pequeno River barrier, and to receive their consent so Renova can carry out necessary interventions on the properties located in the impacted stretches.
Individualized communication and remote meetings with public and dissemination of materials, to guarantee access to information and clarifications about the Simplified Indemnity System.

This month, the Social Dialogue actions in Mariana were focused on the collective resettlements of Bento Rodrigues and Paracatu de Baixo, recontacting the residents of the municipality, as part of the Social Protocol implemented during this time of social distancing, together with the Resettlement, Social Protection and Physical and Mental Health programs, for sharing information about these processes, the indemnity payments for Loss of Profit and the “Recoloca Rio Doce” Platform. We also highlight the resumption of the Working Group (WG) meetings with the Paracatu de Baixo community. One meeting was held this month, on January 26, in which the agenda for maintaining the affected area was discussed; in addition to organizing a visit by the Bento Rodrigues Commission of Affected Parties to the construction site, on January 30, to monitor and evaluate the construction of the resettlement.
Accountability Forum on the “Catarse Collective” Project, in Barra Longa, on January 28, to present the proposal developed by the initiative in the district and participatory evaluation with the public.

In the Doce River Channel region, meetings were held with residents and leaders of the communities of the Ilha do Rio Doce and Residencial Porto Segura (Caratinga/MG), Baixa Verde (Dionisio/MG), Ipaba (MG), Pingo D'Água (MG) and Sem-Peixe (MG) to answer their questions about TAC Governance and issues related to the Integrated Register and the Simplified Indemnity System.

On January 14, a meeting was held in Ipaba (MG), with Rural Producers of Baixada do Coronel Roberto, to provide transparency and clarification on the Renova Foundation’s actions for monitoring and improving water quality, in addition to demonstrating results of Doce River indicators, providing information on eligibility, and the kick-off of Technical Assistance and Rural Extension (ATER) activities. On January 21, a specific meeting was held in Tumiritinga to present the ATER agenda and validate it.
Workshop with “Adventista Edessa School” from Colatina, to present the “Doce Alive” Project and the activities of the Doce River Basin Monitoring Program.

Young people from the affected communities of Baixo Guandu, Colatina and Marilandia, in Espirito Santo, were contacted via WhatsApp and there were individual contacts informing about the opening of the registration period for the “Passport for Revitalization” Project, carried out by the Renova Foundation in partnership with the Minais Gerais Family Farming Schools Association (Amefa).

On January 28, a meeting was held with the Technical Advisory Body - Association of Fishermen, Extractivists and Quilombo Remnants (ASPERQD) and Commision of Affected Degredo Quilombolas, to hold the final plenary hearing and participatory validation of six programs of the Degredo Quilombola Basic Environmental Plan (QBEP).

PARTICIPATION AND SOCIAL DIALOGUE

In December, we highlight the activities performed by the Social Dialogue team to promote the new Indemnity Indemnity System, called Agile Flow: in the Upper Doce River region, the Dialog team was responsible for the newsletter about the new indemnity system; in the Doce River Channel region, information and clarifications were sent to residents of the communities of Ipabinha (Santana do Paraiso) and Reves do Belem (Bom Jesus do Galho); in the Mid Doce region, meetings were held with the Commission of the Affected Parties of Naque (MG) to clarify the Agile Flow System; in the Lower Doce region and River Mouth/Coastal region (ES), active dialogues were held with leaders;

In December, the following activities were conducted: release of videos about the School and the Health Center in Bento Rodrigues; announcement of job vacancies; alignment of Temporary Housing assistance. The following were sent out: Diagnosis of Cultural References Booklet; reports on resettlements; invitation to access the Recoloca Rio Doce Platform and Christmas workshops;

In December, a meeting was held with the Commissions of Affected Parties of the municipality of Mariana (MG) to discuss the changes made to animal feed and public transport projects in the affected rural communities (Zona Rural). The Dialogue team was also involved in the dissemination of information related to this measure and answering questions of the public;

CUSTOMER SERVICE CHANNELS

“Customer Service Coverage” training with ISCs agents, which aimed to address the theoretical and practical dimensions of customer service, dialogue and relationship with the affected audiences, with a focus on Cooperative Dialogue, Conflict Mediation and Non-Violent Communication.

Portuguese language training for ISC agents continued. Its objective is to improve qualified registration of requests received by these professionals, together with the service agents of the Renova Foundation.

Following the guidelines of the health authorities and in face of the covid-19 (coronavirus) pandemic and its consequences, the Social Dialogue teams maintain their activities, working remotely, while their face-to-face actions with the interested public have been suspended. In this context, the main activities developed were the following:

Continued the implementation of the Resettlement Social Protocol, along with Resettlement, Social Protection, and Physical and Mental Health programs, to keep assisting the families forced to relocate in the municipality Mariana during the lockdown. This month, we highlight the dissemination of a newsletter containing the panorama of the construction works of the Bento Rodrigues and Paracatu de Baixo Resettlements, dissemination of the resumes of resettlement families and job vacancies database; sending the Jornada Bulletin and content clarifying the deadline for delivery of the resettlements.

In Mariana, those affected from Bento Rodrigues, Mariana and Rural Communities were contacted to assess their interest in participating in the “Abre Alas” Project aimed at Financial Education for business owners, offered by the Renova Foundation.

Affected rural producers in Mariana and Upper Rio Doce territory were contacted in order to formalize the modification of the modality related to animal feed (silage). Producers will now start to receive a sum to purchase it themselves.

In the Mid Doce River territory, we highlight the collective dialogues with the Commissions of Affected People of Ipabinha (Santana do Paraiso), Reves do Belem (Bom Jesus do Galho) and leaders from Sao Jose do Goiabal (MG) to inform about the release of vouchers to support the Affected Commissions in the acquisition/rental of electronic equipment (computer, printer, webcam and the like) and/or to reimburse internet expenses in order to facilitate their participation in videoconferences with the Renova Foundation.

Articulation, promotion and realization of the Accountability Forums with communities in the municipality of Sao Jose do Goiabal, Ipaba and with the communities of Ipabinha (Santana do Paraiso), Sao Lourenço (Bugre) and Senhora da Penha (Fernandes Tourinho). The meetings aimed to present the results of the Renova Foundation's actions in the districs so far.

A meeting was held to guide and support the kick-off of the masks production process with a group of entrepreneurial seamstresses from Ipabinha (Santana do Paraiso) to supply the Renova Foundation. The activities are carried out in partnership with the Economy and Innovation Program and favor the relationship with assets and entrance of the Economy and Innovation Program in the communities.

Active contacts with the leaders to provide clarification on the new Indemnity System (Agile Flow) in the municipalities of Naque (MG), Itueta (MG), Baixo Guandu (ES), Linhares (ES), Aracruz (ES), Sao Mateus ( ES) and Conceiçao da Barra (ES). The contacts sought to clarify doubts and present it as an indemnity alternative. Content and audios were also released via WhatsApp.

In Cachoeira Escura (Belo Oriente), a Thematic Workshop was held with rural producers to present the actions of the Resumption of Agricultural Activities Program (PG17); in Tumiritinga, a meeting was held with residents to discuss the actions of the Doce River Basin Monitoring Program (PG38).

Conversations with leaders from the Mid Doce River region for clarification on the RFP of the Selection Process for hiring a Field Agent, through the Aquaculture and Fisheries Activities Resumption Program, which will operate in the territory.

Meeting with the Santo Antonio do Rio Doce community (Aimores) in partnership with the Doce River Basin Monitoring Program (PG38) to present the partial actions and results of the Quali-Quantitative Systematic Water and Sediment Monitoring Program for Water and Sediments (PMQQS) in the districts. In addition, a workshop was held in the municipality with representatives of municipal schools and the Program to present proposals for educational actions with students on the topic water.

In Baixo Guandu, Colatina and Marilandia, a meeting was held with young people and leaders to present the project, “Passport for Revitalization”, held in the territory by the Minais Gerais Family Farming Schools Association.

At the River Mouth / Coastal ES, a meeting was held with the Technical Advisory Body - Association of Fishermen, Extractivists and Quilombo Remnants (ASPERQD) and Affected Quilombolas of Degredo Commission, to hold the final plenary hearing of the 06 programs of the Basic Environmental Plan Quilombola ( PBAQ) of Degredo.

In the terrotory, there was also a meeting was with young people, leaders and public authorities from the communities of the Linhares coast/shore (ES) for the stage that involves the mapping and diagnosing the perception of socio-environmental impacts of the Lotus Leadership Training Project.

In Sooretama, a meeting was held with representatives of the fishermen from Patrimonio da Lagoa to explain the remote compensation process for commercial fishermen.

There were no relevant facts.

Monitoring of all tickets registered at the Information and Service Centers (ISCs) that have pending responses, only attending remotely due the coronavirus pandemic, to provide intermediate or final responses to requesters. This period, the main focus was on the analysis and handling of tickets related to the following: the resettlement of Paracatu de Baixo, linked to the Resettlement Program (PG08) in the territory of Mariana; to judicialized properties, linked to the Program for the Recovery of Impacted Communities and Infrastructures (PG10) and Integrated Registration Program (PG01), in the Upper Doce River; and the Programs for the Reconstruction of Villages (PG08), Recovery of Impacted Communities and Infrastructures (PG10), Resumption of Aquaculture and Fisheries Activities (PG16) and Recovery of Wild Fauna (PG29) in the Doce River Channel territory; and Social Protection (PG05), Dialogue, Communication and Social Participation (PG06), Reconstruction of Villages (PG08), Recovery of HPP Risoleta Neves (PG09), Recovery of Impacted Communities and Infrastructures (PG010), Physical and Mental Health of the Population Impacted (PG014), Resumption of Aquaculture and Fisheries Activities (PG016), Resumption of Agricultural Activities (PG017), Development and Economic Diversification (PG018), Micro and Small Businesses (PG019), Tailings Management (PG23), Recovery of Environmental Area 1 (PG25), PPAs Recovery (PG26), Recovery of Springs (PG27), Biodiversity Conservation (PG28), Water Treatment and Alternative Water Withdrawal (PG32), Doce River Basin Monitoring (PG38) in the Mid Doce River.

Remote interactions with stakeholders in order to provide clarification and information about the new Indemnity System (Agile Flow), which already is available for the municipalities of Naque (MG), Baixo Guandu (ES), Linhares (ES) , Sao Mateus (ES), Aracruz (ES), Conceiçao da Barra (ES) and Itueta (MG). Until the end of November, 2082 contacts were made by ISC and 0800 agents.

Continued the training for ISC agents (in Portuguese), aimed at qualified and improved registration of requests received by these professionals, together with the service agents of the Renova Foundation.

Continued the “Customer Service Coverage” training, which seeks to address the theoretical and practical dimensions of customer service, dialogue and relationship with the affected audiences, with a focus on Cooperative Dialogue, Conflict Mediation and Non-Violent Communication.

Training with agents (Contact Us, Central 0800 line and ISCs) for better understanding and application of the Q&A document on the SGS ticket opening categorization of Emergency Financial Aid (11/03), Emergency Financial Aid Transition Training (11/13), 17th Webinar - Dynamic Governance: concepts and learning in the River Mouth Dialogue management model (11/13), Agile Flow Approach Training (11/17 and 11/26), H&P Training for new agents (11/18 and 11/19), Initial Training on Renova and its Programs for the newcomers (11/23 and 11/24).

ISC agents in the River Mouth / Coastal territory participated in a Dynamic Governance Course to implement a management methodology based on sociocracy.

Production of presentation containing analysis of tickets related to the Programs for the Recovery of Other Impacted Communities and Infrastructures (PG10) and Resettlement (PG08), Communication, Participation, Dialogue and Social Control (PG06), Resumption of Aquaculture and Fisheries Activities (PG16), Development and Economic Diversification (PG18) and Recovery of Micro and Small Businesses (PG19), Social Protection (PG05); Recovery of Environmental Area 1 (PG25), PPAs Recovery (PG26), Recovery of Springs (PG27) and Biodiversity Conservation (PG28) in the Mid Doce River; and the Doce River Basin Monitoring Program (PG38) in the Doce River Channel territory, seeking to qualify the pending claims by the Programs.

Supported the activities to encourage stakeholders to participate in the Accountability Forum held in the municipalities of Conselheiro Pena (MG), in the Mid Doce River territory.

Monitored the handling of Critical and Vulnerable Cases with the programs in the River Mouth / Coastal ES territory to assist in the categorization of claims and in the formulation of feedback to those affected in the territory.

Daily follow-up and handling of requests related to the Attorney’s Portal, as per 12th Court decision, available at this moment for the municipalities previously mentioned: Naque (MG), Baixo Guandu (ES), Linhares (ES), Sao Mateus (ES), Aracruz (ES), Conceiçao da Barra (ES) and Itueta (MG). The objective is to answer questions and address demands related to the topic, both by those affected and their lawyers.

[Upper Doce River] Digital production and distribution of the 13th edition of the Terra da Gente newspaper created together with the communities of Barra Longa, Gesteira and Barreto.

[Upper Doce River] WhatsApp content production calling residents of the Ilha do Rio Doce community and Porto Seguro residential community, in Caratinga, for the Thematic Workshop, to be held on 12/02, on health and Doce River Basin monitoring.

[Communication with the Press] Portal expands access to information on the conditions of the Doce River Basin.

[Communication with the Press] Indemnity system for hard-to-prove cases is implemented in Linhares.

[Communication with Territories] Renova Radio: broadcast of six different programs (Momento Renova) for the territories Mariana, Upper Doce River, Doce River Channel, Mid Doce River, Lower Doce River and Doce River Mouth, in weekly radio programming of several radio stations in these areas. Momento Renova featured a total of 36 programs in November, with 108 broadcasts on local radio stations from Mariana to Regencia. Programs were not broadcast in the week of 11/05, in memorial of the dam collapse five years ago.

[Doce River Mouth] WhatsApp content production to inform residents about the collapse of part of a house on Beira Rio Avenue in Linhares.

[Mid Doce River] WhatsApp content production to invite residents of Cachoeira Escura (Belo Oriente), Galileia and Tumiritinga to online workshops. The meetings presented current actions by the Renova Foundation in the communities, based on topics such as agricultural activities and water monitoring.

[Mid Doce River] WhatsApp content production inviting residents of Galileia to a virtual meeting of “Result: transparency and accountability in the Doce River repair”.

[Mid Doce River] Digital production and distribution of the 4rd edition of the Jornada Bulletin for the population of Conselheiro Pena, Galileia and Tumiritinga.

[Mid Doce River] Digital production and distribution of the 5th edition of the Jornada Bulletin for the population of Governador Valadares.

[Mid Doce River] Digital production and distribution of the 7th edition of the Jornada Bulletin for the population of Belo Oriente, Naque and Periquito.

[Support to Programs: PG02 - Reimbursement and Compensation of Impacted Parties] Elaboration of a poster to inform that the Mediated Compensation Center (CIM), in Mariana, remains closed due to the coronavirus pandemic.

[Support to Programs: PG02 - Reimbursement and Compensation of Impacted Parties] Creation of WhatsApp content and Renova Radio program with updates on the new indemnity system and the adhesion of new municipalities to the agile payment flow, such as Linhares, Conceiçao da Barra, Sao Mateus and Aracruz, in Espirito Santo; and Itueta, in Minas Gerais.

[Support to Programs: PG02 - Reimbursement and Compensation of Impacted Parties] WhatsApp content with information on more than 1,300 indemnity payments through the Simplified Indemnity System.

[Support to Programs: PG02 - Compensation and Indemnity of Impacted Parties Distributed a newsletter with ten important facts about the Simplified Compensation System. In addtion, an audio was produced for distribution via WhatsApp, with adapted content of the newsletter.

[Support to Programs: PG08 - Reconstruction of Villages (Bento Rodrigues)] Creation of a card to be included in the Covid-19 protection kit, delivered to the families of the resettlements that visit the works.

[Support to Programs: PG08 - Reconstruction of Villages (Bento Rodrigues)] Dissemination of the 19th edition of the Bento Rodrigues Resettlement Report, with updated information on the progress of the works.

[Support to Programs: PG08 - Reconstruction of Villages (Bento Rodrigues)] Creation of the Panorama of the Construction of Bento Rodrigues and the most important progress of works in the resettlement.

[Support to Programs: PG08 - Reconstruction of Villages (Gesteira)] Creation of a presentation on family resettlement.

[Support to Programs: PG08 - Reconstruction of Villages (Gesteira)] Creation of a file with a timeline on the resettlement of Gesteira.

[Support to Programs: PG08 - Reconstruction of Villages (Gesteira)] WhatsApp content production informing Gesteira families about the family resettlement presentation meeting.

[Support to Programs: PG08 - Reconstruction of Villages (Paracatu de Baixo)] Dissemination of the 19th edition of the Paracatu de Baixo Resettlement Report, with updated information on the progress of the works.

[Support to Programs: PG08 - Reconstruction of Villages (Paracatu de Baixo)] Elaboration of the 9th and 10th editions of the Panorama of the Paracatu de Baixo Project with the most important progress of works in resettlement.

[Support to Programs: PG08 - Reconstruction of Villages] Creation of a presentation on the Movis program - Sustainable Lifestyles in Resettlements.

[Support to Programs: PG09 - Recovering the HPP Risoleta Neves Reservoir] Production of a newsletter for distribution via WhatsApp informing the population of Rio Doce about the objectives and status of the works that are taking place in the center of the municipality, in compliance with the Floresta Farm TAC.

[Support to Programs: PG12 - Historical, Cultural and Artistic Memory] WhatsApp content creation to announce the open job vacancies at the Technical Reserve primarily for those affected, for the positions of administrative assistant and conservation assistant.

[Support to Programs: PG12 - Historical, Cultural and Artistic Memory] WhatsApp content production to announce the free Christmas crafts workshops, a series that will consist of four video classes.

[Support to Programs: PG16 - Resumption of Aquaculture and Fishing Activities] Creation of a radio program to announce that Fundepag and Fest, organizations contracted by Renova to carry out socioeconomic characterization and the monitoring of aquaculture and fishing activities in the Doce River, opened vacancies for hiring field agents.

[Support to Programs: PG16 - Resumption of Aquaculture and Fisheries ActivitiesProduction of a radio program disseminating the Mapping of the Fishing Productive Chain, which will collect information with fishermen from all affected territories.

[Support to Programs: PG-17 - Resumption of Agricultural Activities] Production of a booklet for digital distribution on the use of tubular wells by producers on their rural properties.

[Support to Programs: PG-17 - Resumption of Agricultural Activities] Production of a folder, WhatsApp content and audio file with information on the changes made in the way of delivering feed for animals belonging to producers in the resettlements, in Mariana and in the Upper Doce River territory.

[Support to Programs: PG18 - Economic Development and Diversification] WhatsApp content creation to disseminate the online seminar for the presentation of the Recoloca Rio Doce platform, on 12/03, for people affected in the resettlements and municipalities that make up the Doce River Channel territory. The Recoloca Rio Doce website gathers resumes and job vacancies offered to these audiences.

[Support to Programs: PG18 - Economic Development and Diversification] Production of an invitation disseminating an online lecture of the Supplier Development Program on “Accounting, Tax and Labor Management”, on 11/18, for entrepreneurs in Colatina, Linhares, Regencia, Povoaçao and region.

[Support to Programs: PG18 - Development and Economic Diversification] Production of a radio program to disseminate the enrollment of online preparatory professional courses for young people who have registered with the Foundation. The courses are a partnership between Renova and the National Service of Industrial Learning (Senai) and the Qualifica course platform.

[Support to Programs: PG32 - Improvement of the Water Supply System] Production of content for the radio program disseminating the job vacancies for the construction of the Governador Valadares pipeline, after the signing of the contract with Odebrecht Engenharia e Construção (OEC), the company responsible for carrying out the works .

[Support to Programs: PG33 - Education for the Revitalization of the Doce River Basin] Production of WhatsApp pill disseminating virtual meetings, on the 11/25 and 11/27, for the presentation of the Youth Leadership Training project “Passport for the Revitalization”, a partnership between the Renova Foundation and the Minas Gerais Association of Family Farming Schools (AMEFA) in the Lower Doce River territory.

[Support to Programs: PG33 - Education to Revitalize the Doce River Basin] Production of WhatsApp content and radio program disseminating the deadline for youth from Mariana and Upper Doce River territory to enroll in the “Jupiter” project.

[Support to Programs: PG33 - Education to Revitalize the Doce River Basin] Production of WhatsApp content and radio program disseminating the deadline for youth in the Doce River Channel territory to enroll in the “Raízes e Asas do Rio Doce” project. The Youth Leadership Training initiative is a partnership between Renova and the Geraldo Perlingeiro Abreu Foundation.

[Support to Programs: PG35 - Information to the Population] Dissemination, through content on a radio program and a post on a social media, of the participation of designer Ronaldo Fraga in the Sao Paulo Fashion Week (SPFW). The designer's collection featured products from artisans from Mariana and Barra Longa.

Following the guidelines of the health authorities and in consideration of the context of the COVID-19 pandemic (coronavirus) and its developments, the Social Dialogue teams perform their activities in a remote working regime, with face-to-face relationship, participation and social control activities with the target public interrupted. In this context, the main activities developed were:
Continuation of the implementation of the Resettlement Social Protocol , in conjunction with Resettlement , Social Protection, and Physical and Mental Health programs, to continue to care for families in situations of physical displacement, in the municipality of Mariana, during the period of social isolation. This month, the highlight was the publication of informative materials on resettlement; sharing of the 11th edition of the newspaper "Vozes da Comunidade" (voices of the community); announcement of the financial education platform, report on the distribution of wood in Paracatu, publication of Social Protection and Health actions, extension of the deadline for applications for Inovando Futuro e Qualifica (Innovating the Future and Qualification), aimed at professional qualification, and accounting of the Actions performed by the Tourism, Culture, Sport and Leisure Program (PG13).

Continuity of meetings with the Paracatu de Baixo Working Group , using remote communication tools, for discussions about the collective resettlement of the community, such as negotiations related to the maintenance of the original area, presentation of an overview of the construction works in progress and raw water supply. In Bento Rodrigues, the working group meeting aimed to present the health and safety protocols for the face-to-face visit of the Bento Rodrigues Committee of the Affected Persons to the resettlement construction site.

A meeting with a group of protesters from the Access Road to the Risoleta Neves HPP was held to listen and receive the claims related to indemnity solutions and subsequent referral to the responsible department.

To support the public hearing regarding the licensing stage for the construction works at the Risoleta Neves HPP, remote meetings were held with residents from Rio Doce and Santa Cruz do Escalvado for guidance on objectives, structure, and format of the hearing, as well as clarification of other doubts.

Mobilization and holding of the Accountability forum in the municipalities of Barra Longa, Rio Doce and Santa Cruz do Escalvado. The meeting dealt with the forest restoration actions carried out by the Renova Foundation in the territory to date.
In preparation for the resumption of construction works in the municipality of Barra Longa, meetings were held with local residents to present the health and safety protocols related to the prevention of contagion by COVID-19 and actions for local hiring.
In the Doce river trough, accountability forums were held in São José do Goiabal (MG), Ipabinha Community (Santana do Paraíso), São Lourenço (Bugre), and Porto Seguro and Ilha do Rio Doce (Caratinga). The meetings aimed to present the results of the Renova Foundation's actions in these places so far.

In partnership with the Doce River State Park/IEF, a meeting was held with residents from Revés do Belém (Bom Jesus do Galho) to clarify doubts about fishing in the zone of influence of the Doce River State Park. In the same region, a meeting was held to present the structure of the Social Assistance Policy and listen to any doubts. In Baixa Verde (Dionísio), a meeting was held with a group of seamstresses for guidance on the registration process to become suppliers of masks for the Renova Foundation and other activities in the Economy and Innovation area.

Continuity of thematic workshops on the programs of the Renova Foundation in the Middle Doce River region: in Tumiritinga (MG), the program's actions for the resumption of aquaculture and fishing activities were presented; in Conselheiro Pena (MG) and Galileia (MG) the meeting dealt with the recovery programs of Springs (PG27) and recovery of Permanent Preservation Areas (PG26); and in Ilha Brava (Governador Valadares) the actions of the Tailings Management Program (PG23) were discussed.

The highlights were the accountability forums in the Middle Doce River region, held in Tumiritinga (MG) and Cachoeira Escura (Belo Oriente) for general presentation on the actions carried out by Renova Foundation's programs to date.

Contact with residents and leaders from all over the the Middle Doce River region for clarification and reception of doubts about the new indemnity process - Agile Flow -; promotion of the distance qualification courses platform, Qualifica ; newsletter about the next actions of the project "Formation of Young Leaders", promoted by the Education Program for the Revitalization of the Doce River Basin (PG33) and promotion of Renova Foundation's transparency Portal .

In the Lower Doce River basin, accountability forums were held in Itueta and Resplendor (MG), Colatina and Marilândia (ES) to present the actions carried out by the Collection and Treatment of Sewage and Solid Waste Disposal (PG31), Monitoring of the Doce River Basin (PG38), Recovery of Springs (PG27), Recovery of Permanent Preservation areas (PG26), Waste Management (PG23), Social Protection (PG05) programs and by the infrastructure area .

In Santo Antônio do Rio Doce (Aimorés), a meeting was held to present proposals and scope regarding the Resumption of Aquaculture and Fisheries Activities (PG16) resumption program and the TAC Governance .

In Baixo Guandu, contact was made with residents and leaders to clarify and listen to doubts about the Agile Flow indemnity process.

In the territory of Foz / Litoral ES, in Povoação (Linhares), a meeting was held with the Association of Merchants and Entrepreneurs From Povoação, to validate the budget for the purchase of materials for the community's fair. In Patrimônio da Lagoa (Sooretama), meetings were held for alignment on the resumption of activities in the area and validation of the solution for readjustment of the water pumping system for the Juparanã lake's swamp.

There were no relevant facts.

Daily monitoring and handling of requests related to the lawyer's Portal, available at this time for Baixo Guandu and Naque, following the court decision by the 12th Court. The objective is to clarify doubts and forward demands related to the subject, both by those affected and their lawyers.

Monitoring of requests registered in all units of the CIAs which are still pending a reply, in a teleworking regime due to the context of the coronavirus, for the provision of intermediate or final responses to applicants. In the period, the mobilization for analysis and negotiations of the manifestations related to the Physical and Mental Health For the Affected Population (PG14), Tailings Management (PG23) and Water Supply (PG32) programs in the the Middle Doce the Upper Doce River region; return of manifestations regarding the judicialized real estate in Mariana and in the Upper Doce River region.

Continuity of the Portuguese language training for CIAS units' attendants, as a way to qualify and improve the records of the requests received by these professionals, for the public serviced by the Renova Foundation.

Continuity of the "Service in Focus" training , which seeks to address the theoretical and practical dimensions of service, dialogue and relationship with the affected audiences, focusing on Cooperative Dialogue, Conflict Mediation and Nonviolent Communication.

Training with attendants (Contact Us, Tool-free center and CIAs) was carried out to improve understanding and use of the Q&A document covering the SGS registration tree about the Integrated Registration and Mediated Indemnity.

Support for the mobilization of the relevant public for the participation in accountability forums: in Itueta and Resplendor the meeting dealt with the themes of Collection and Treatment of Sewage and Solid Waste Disposal, Monitoring of the Doce River Basin and actions on the infrastructure front. In Colatina and Marilândia, the meeting presented the actions carried out by the the Recovery of Permanent Preservation areas (APPs), Recovery of Springs and Monitoring of the Doce River Basin programs. In the Doce River trough region, meetings were held in São Lourenço (Bugre), Bom Jesus do Galho (MG) and Caratinga (MG).

Active contact with residents of Baixo Guandu to clarify doubts related to the Agile Flow indemnification process, following the decision by the 12th Federal Court.

Continuity of the receipt, analysis and forwarding of physical documents, in the CIAs units in Tumiritinga (MG), Naque (MG), Governador Valadares (MG), Belo Oriente (MG) and Periquito (MG), regarding the requests for assistance by the Integrated Registration Phase 2, as an alternative to sending digitized documents through the User's Portal during the period of social isolation.

Analysis of requests on the issues Quality of Life of Other Traditional Peoples and Communities (PG04), in Foz/Litoral ES, Reconstruction of Villages (PG08), Recovery of other Affected Communities and Infrastructures (PG10), Monitoring of the Doce River Basin (PG38) and Dialogue, Communication and Social Participation (PG06) in the Middle Doce River region, aiming at sorting out the demands still pending analysis by the programs.

[Alto Rio Doce] production of WhatsApp pill inviting affected people from Barra Longa to the second Accountability Forum of the municipality, with the theme Agenda Juventudes (Youth Agenda).

[Upper Doce River Region] production of WhatsApp pill with some necessary guidelines for the period after the public hearing on environmental regularization of dredging works and disposal of tailings in the Floresta Farm and recovery of margins and sectors (Risoleta Neves HPP).

[Upper Doce River region] production of WhatsApp pills inviting residents of Barra Longa to virtual meeting on TAC Governance, on 15/10; and residents of Santa Cruz do Escalvado to virtual meeting on the same theme, on 22/10.

[Upper Doce River Region] production and digital distribution of the 5th edition of the "Jornada" Newsletter to the population of Barra Longa.

[Upper Doce River Region] production and digital distribution of the 5th edition of the "Jornada" Newsletter to the population of Santa Cruz do Escalvado and Rio Doce.

[Lower Doce River region] production of WhatsApp pill and the program "Radio Renova" to inform the population of Resplendor about the paving work on the north access road to the community.

[Lower Doce River region] production of WhatsApp pills inviting residents to Accountability Forum meetings in Ximeta, on 06/10; and in Resplendor, on 08/10.

[Lower Doce River region] production and digital distribution of the 8th edition of the "Jornada" Newsletter to the population of the municipalities of Resplendor, Ximeta, Aimorés, Baixo Guandu, Colatina and Marilândia.

[Doce River Mouth region] production of WhatsApp pill to inform residents about the maintenance works in the cofferdam in Rio Pequeno.

[Doce River Mouth region] production and digital distribution of the 12th edition of the newsletter "Jornada" to the population of Linhares.

[Doce River Mouth region] production and digital distribution of the 12th edition of the newsletter "Jornada" to the population surrounding the Juparanã Lake.

[Mariana] production and digital distribution of the 13th edition of the newsletter Jornada (Journey) to the population of Mariana.

[Middle Doce River region] Production of WhatsApp pill for mobilizing residents of Tumiritinga for the Accountability Forum, meeting held virtually.

[Middle Rio Doce Region] production of WhatsApp pills to invite residents of Conselheiro Pena, Galileia, Ilha Brava and Tumiritinga to online thematic workshops. The meetings presented ongoing actions by Renova in the communities on topics such as Water Monitoring, Tailings Management and Resumption of Aquaculture and Fishing Activities.

[Middle Doce River region] support in the organization of the first edition of "Resulta: Transparency and Accountability in the Doce River Reparation", held on 29/10, in Cachoeira Escura (Belo Oriente). The hybrid event, with transmission and interactivity for participants who lacked conditions for virtual access, featured a WhatsApp pill for mobilization.

[Doce River Through region] production and digital distribution of the 4th edition of the "Jornada" Newsletter to the population of the municipalities in the Doce River Through region.

[Doce River Through region] production of WhatsApp pills about the accountability forums for residents of the communities of São Lourenço (in Bugre), on 20/10; Ipaba do Paraíso (in Santana do Paraíso), on 22/10; and Porto Seguro and Ilha do Rio Doce (in Caratinga), on 29/10, in order to present the reparation actions developed by Renova Foundation in these municipalities and in the region.

[Doce River Through region] production of WhatsApp pill inviting residents of Revés do Belém, a community in Bom Jesus do Galho, to a thematic workshop on Social Assistance, on 13/10.

[Doce River Through region] production of WhatsApp pill with a summary of the issues presented at the Accountability Forum to residents of São Lourenço, a comunity in Bugre , on 20/10, and information on the second part of the virtual meeting, scheduled for November.

[Support for the programs: PG08 - reconstruction of villages (Gesteira)] creation of two newsletters to be sent by WhatsApp about the ratification of agreements in the Gesteira Family Resettlement, one of them with specific content for the families contemplated by the agreement and another one for the other families in the community. A video and Renova Radio program on the subject were also produced.

[Support for programs: PG08 - reconstruction of villages (Bento Rodrigues)] preparation of primer on the expansion of remote services and resumption of face-to-face services in the resettlement.

[Program support: PG08-reconstruction of villages (Paracatu de Baixo)] dissemination of the 17th and 18th edition of the report of the resettlement of Paracatu de Baixo, with updated information on the progress of the construction works.

Program support: PG07-Animal Care] publication of post on social network informing that rescued animals are available for adoption via social networks.

[Program support: PG07-Animal Care] production of WhatsApp pill explaining remote service to animal tutors on farms, since visits are suspended due to social distancing rules imposed by the pandemic.

[Support for programs: PG02 - reparation and indemnity for the affected population]p WhatsApp pill informing that the 12th Court extended the deadline for adherence by affected persons from low Guandu and Naque to the Agile Flow indemnity system.

[Support for programs: PG02 - reparation and indemnity for the affected population] Production of newsletter to be sent by Whatsapp, and radio program with information on the Agile Flow system, Lawyer's Portal and services provided by the Mediated Indemnity Program (PIM).

[Support for programs: PG02 - reparation and indemnity for the affected population] production of a newsletter and audio file, for distribution via WhatsApp, presenting information on the indemnity process implemented following the decision by the 12th Federal Court.

[Support for programs: PG02 - reparation and indemnity for the affected population]p WhatsApp pill informing that the 12th Court extended the deadline for adherence by affected persons from low Guandu and Naque to the Agile Flow indemnity system.

[Support for programs: PG02 - reparation and indemnity for the affected population] production of WhatsApp pill and Radio Renova program informing that the Renova Foundation has exceeded the mark of 100 indemnity payments for cases of difficult proof of damages for those affected in Baixo Guandu and Naque, using the Agile Flow system implemented following the court decision.

[Support for programs: PG02 - reparation and indemnity for the affected population] production of WhatsApp pill with clarifications on the new indemnity system and continuity of indemnity payments.

[Program support: PG18 - Economic Development and Diversification] dissemination of the results of the Projeto Feijão (Bean Project) through posts on Renova's social networks, containing the video report on the action carried out in Rochedo, Córrego Preto and Leonel, which are communities in Rio Casca.

[Support for programs: PG16-resumption of Aquaculture and Fishing activities] production of WhatsApp pill promoting the beginning of the Mapping of the Fishing Production Chain, which will gather information from fishers in all the affected territories.

[Program support: PG09 - recovery of the Risoleta Neves HPP reservoir] Organization of the Risoleta Neves HPP public hearing, in 15/10, for the presentation of the Environmental Impact Study (EIA) and Environmental Impact Report (RIMA) on the dredging works and disposal of tailings at the Floresta Farm and recovery of Candonga's margins and sectors. The hearing was broadcast online and in physical spaces, in Rio Doce, Belo Horizonte and Santa Cruz do Escalvado. All generated content is available at the Renova Foundation's website.

[Program support: PG09 - recovery of the Risoleta Neves HPP reservoir] production of WhatsApp pills for communities in Santa Cruz do Escalvado and Rio Doce, containing information on the monitoring carried out in the construction works around the Risoleta Neves HPP.

[Program support: PG09 - recovery of the Risoleta Neves HPP reservoir] also regarding the Risoleta Neves HPP public hearing, a video on the Environmental Impact Study (EIA) and Environmental Impact Report (RIMA) was created.

[Program support: PG08 - Village Reconstruction( Paracatu de Baixo)] production ofWhatsApp pill on maintenance work in the original areas (affected communities).

[Program support: PG08-reconstruction of villages( Paracatu de Baixo)] preparation of the 7th and 8th edition of the Paracatu de Baixo Construction Work Overview featuring the main advances in the resettlement.

[Program support: PG08-reconstruction of villages (Paracatu de Baixo)] dissemination of the 17th and 18th edition of the report of the resettlement of Paracatu de Baixo, with updated information on the progress of the construction works.

[Program support: PG08-Village Reconstruction( Gesteira)] production of WhatsApp pill guiding families in Gesteira regarding the hearing for the ratification of the agreement.

[Support for programs: PG35 - Information for the Population] production of material for the Radio Renova program promoting the public hearing for the presentation of proposals for the revision of the Master Plan, held on 27/10, in Mariana. (Evidence 42)

[Support for programs: PG35 - Information for the Population] production of WhatsApp pill, Radio Renova program and post on Renova Foundation's social network promoting the voting process for choosing the color of the Gomes Freire Square's bandstand, in Mariana. Subsequently, the result of the vote was published on the website.

[Program support: PG18 - Economic Development and Diversification] Elaboration of WhatsApp pill on the extension of the deadline for registration in the Qualifica platform's free courses for young people who are registered as affected persons with the Renova Foundation.

[Program support: PG18 - Economic Development and Diversification] production of invitation and program on Renova Radio promoting the online lecture by the Supplier Development Program on "productivity in business to reduce waste and increase results", on 07/10, for Entrepreneurs in Colatina, Linhares, Regência and Povoação.

[Communication with Territories] broadcasting of eight different programs by Radio Renova (Renova Moment) for the territories of Mariana, Upper, Middle, Lower, trough, and mouth of the Doce River regions, in the weekly programming of several radios at these areas of coverage. There were a total of 54 Renova Moment programs in October, with 162 insertions in radios in the municipalities of Mariana a Regência.

[Communication with the Press] payment of indemnity for cases of difficult proof exceeds the mark of 100 agreements.

[Communication with the press] The People from Mariana will choose the color of the Gomes Freire Square's bandstand in an online vote.

Communication with the press] The people from Mariana decide the color of the Gomes Freire Square's bandstand.

Communication with the Press] Renova Foundation carries out maintenance work on the Pequeno River cofferdam in Linhares.

[Communication with the press] Finance and business costs is the topic of a lecture for entrepreneurs in MG and ES.

Following the guidelines of the health authorities and in face of the covid-19 (coronavirus) pandemic and its consequences, the Social Dialogue teams maintain their activities, working remotely, while their face-to-face actions with the interested public have been suspended. In this context, the main activities developed were the following:
Remote Meeting between Youths from Bento Rodrigues and Paracatu de Baixo, and the Renova Foundation's Economy and Innovation department, to present the results of market research to identify potential income generation in communities; presentation of the project “Innovating Futures”, aimed at mentoring and planning the life of the participants; and presentation of the Qualification Platform, aimed at offering vocational courses. The “Innovating Futures” project and access to the Qualification platform also extends to all young people in the territory. The Dialogue team announced the proposals and answered questions of youth from the communities in the Areas of Direct Influence of collective resettlements, rural communities, as well as youth from Bento Rodrigues and Paracatu de Baixo.
Meetings with the communities of Povoaçao and Regencia (Linhares) to present the history of actions developed by the Renova Foundation during the lockdown. During the meetings, clarifications were made about the transfer of funds to the municipal and state government; support to the Linhares Social Assistance Secretary; scope and actions of the Physical and Mental Health of the Impacted Population Program, as well as specific issues of the communities such as the renovation of the Community Integration Center (CIC) of Povoaçao and progress of the water supply works in Regencia.
Accountability Forums were held aimed at guaranteeing access to information and transparency to the public about the actions of the Renova Foundation: in the Doce River Channel territory a meeting was held with the communities of Ipabinha and Ipaba do Paraiso (Santana do Paraiso); in the Lower Doce River territory a meeting was held in the municipality of Aimores focusing on the actions of the Sewage Collection and Solid Waste Designation Program, and the Monitoring of the Doce River Basin and Biodiversity Conservation; and in Baixo Guandu, on the Doce River Basin Monitoring and Tailings Management Program.
Continued the meetings with the Paracatu de Baixo Working Group using remote communication tools for discussions about the collective resettlement of the community, such as negotiations related to the maintenance of the original area, overview of the works and presentation of the methodology for the realization of the remote fair to choose the finishing materials.
Continued the implementation of the Resettlement Social Protocol, along with Resettlement, Social Protection, and Physical and Mental Health programs, to keep assisting the families forced to relocate in the municipality Mariana during the lockdown. This month, we highlight the dissemination of reports on the works of the Bento Rodrigues and Paracatu de Baixo resettlements; dissemination of an event on hiring labor and local suppliers; dissemination of registrations for professional development courses; and initiatives linked to the Youth Agenda, such as the announcement of an online qualification platform and vacancies of the Innovating Futures Program.
Continuous dialogue with social leaders, affected people and others in the impacted municipalities, for clarifications regarding the work of the Renova Foundation during lockdown measures and dissemination of ongoing and planned actions by the Renova Foundation in the districts.
In Rio Doce and Santa Cruz do Escalvado, meetings were held with the Municipalities’ Commission of Affected Parties to clarify the Health and Safety protocols to resume Renova Foundation actions in the municipality and to address doubts and claims about the transparency of the local labor hiring processes.
In Pingo D´Agua and Baixa Verde (Dionisio), meetings were held with local fishermen, in partnership with representatives of the Doce River State Park, to clarify about fishing in the park and its surroundings. In the communities of Areal, Entre Rios, Povoaçao and Regencia (Linhares), a meeting was held to provide updates on the meliponiculture project. In the Mid Doce River territory, meetings were held with representatives of the Arte Viva group, from the 1º de Junho resettlement (Tumiritinga) and sand harvesters and trash scavengers from Conselheiro Pena, to clarify the process of associativism and cooperativism.
In Patrimonio da Lagoa (Sooretama), a meeting was held for feedback on the pumping of water from the community’s swamp and cleaning and removal of the street lights from the edge of the Juparana Lagoon.
Continued the Thematic Workshops on the Renova Foundation programs in the Mid Doce River territory: in the municipalities of Naque and Belo Oriente, a meeting was held to present the Economy and Innovation programs and actions; in Galileia, the Biodiversity Conservation Program was presented; in Naque, Periquito and Conselheiro Pena, the actions and scope of the Social Protection program were presented; in Conselheiro Pena, the scope and actions of the Aquaculture and Fisheries Activities Resumption Program were presented; and in the communities of Cachoeira Escura (Belo Oriente) and Baguari (Governador Valadares), meetings were held to present the scope of the Sustainable Land Use department.
There were no relevant facts.
Daily follow-up and handling of requests related to the Lawyer Portal, as per 12th Court decision, available at this moment for Baixo Guandu and Naque. The objective is to answer questions and address demands related to the topic, both by those affected and their lawyers.
Supported the Rosa Fortini Technical Advisory Body with the registration of tickets in the User Portal of Objection protocols related to the opinions of the CIF Resolutions 300, 333 and 356 sent by the same advisory body concerning the COVID-19 pandemic.
Continued the “Customer Service in Focus” training, which seeks to address the theoretical and practical dimensions of customer service, dialogue and relationship with the affected audiences, with a focus on Cooperative Dialogue, Conflict Mediation and Non-Violent Communication.
Survey of tickets related to agriculture recorded by residents of the Quilombo community of Degredo to support the performance of the Quality of Life Program of other peoples and traditional communities.
Monitoring of all tickets registered at the Information and Service Centers (ISCs) that have pending responses, only attending remotely due the coronavirus pandemic, to provide intermediate or final responses to requesters. In the period, it is worth noting the efforts to analyze and deal with the tickets related to the Tailings Management Programs (Upper Doce River, Doce River Channel and Mid Doce River); Resumption of Agricultural Activities (Upper Doce River, Doce River Channel, Mid Doce River); Integrated Registration (Upper Doce River, Mid Doce River, Lower Doce River and Doce River Mouth/Coast ES).
In the territory of Mariana, alignment meetings were held to discuss the tickets and provide intermediate and final responses to Temporary Housing cases linked to the Resettlement Program and related to the subtopics location/land rent; documentation; availability for rental; and payment of water, energy and property taxes. The ISC agents performed analysis and categorization of the tickets in progress in the territory, seeking to qualify the pending claims related to the Program. In the Upper Doce River territory, for the same purpose, meetings have also been held on Temporary Housing, linked in this territory to the Infrastructure Program regarding the sub-themes Furniture and Repairs.
Conducted active contact with Mariana families to collect data on the school situation of children and teenagers to support the performance of the School Recovery and School Community Reintegration Program.
ISC agents of the Lower Doce River and River Mouth/Coast ES units actively contacted the target group for dissemination of online courses offered by Senai in partnership with the Renova Foundation, in the municipality of Baixo Guandu. The calls sought to inform about the courses and to understand the reasons of non-participation and to investigate possible difficulties in technological access.
Conducted training with agents (Contact Us, Central 0800 and ISCs) for better understanding and application of the Q&A document related to the following Renova Foundation programs: Recovery and Reintegration of the School Community; Historical and Cultural Memory; and Tourism, Culture, Sports and Recreation. Onboarding was also carried out on the Registration, Compensation and Emergency Financial Aid Programs and other central topics in the repair process with the aim of guiding new employees.
Continued receiving, analyzing and forwarding physical documents at the ISC units of Tumiritinga, Naque, Governador Valadares, Belo Oriente and Periquito, referring to service requests by Integrated Registration Phase 2, as an alternative to the digitalized sending through the User Portal during the lockdown.
Survey of tickets related to rainfall, carried out between the months of October/2019 and March/2020, in the municipalities of Linhares and Sooretama, to support the performance of the teams working in the Pequeno River barrier and areas affected by the Juparana Lagoon.
ISC agents of the Mid Doce River unit actively contacted the target group to request authorization for technical visits by the Tailings Management Program (PG23) to rural properties located in the affected municipalities for colleting soil samples.
[Mid Doce River] WhatsApp content production inviting residents of the community of Baguari, district of Governador Valadares, to the remote Accountability Forum.
[Mariana] Production and digital distribution of the 11th edition of Voz da Comunidade newspaper created together with Mariana communities.
[Doce River Mouth] Digital production and distribution of the 13th edition of the Voz da Foz newspaper created together with the communities of Areal, Entre Rios, Povoaçao and Regencia.
[Doce River Mouth] WhatsApp content creation about the beginning of the maintenance works on the access road to the community of Entre Rios.
[Communication with Territories] Renova Radio: broadcast of eight different programs (Momento Renova) for the territories Mariana, Upper Doce River, Doce River Channel, Mid Doce River, Lower Doce River and Doce River Mouth, in weekly radio programming of several radio stations in these areas. Momento Renova featured a total of 54 programs in September, with 162 broadcasts on local radio stations from Mariana to Regencia. (EVIDENCE: https://www.fundacaorenova.org/radio-renova/)
[Doce River Channel] WhatsApp content production to announce the remote meetings on the relationship between the Doce River Park (Perd) and its surrounding communities. The joint action of the Dialogue team with the State Forestry Institute (IEF) was carried out for residents of Pingo D’Agua and Dionisio (Baixa Verde community). At the end of September, WhatsApp content was released to invite residents of Bom Jesus do Galho (community of Reves do Belem) to a meeting to be held on 10/08.
[Lower Doce River] Content creation for four WhatsApp invitations for affected people from the communities of Aimores, Baixo Guandu, Colatina and Marilandia to the Online Accountability Forums.
[Upper Doce River] Production and digital distribution of the 4th edition of the Jornada Bulletin for the population of Santa Cruz do Escalvado and Rio Doce.
[Upper Doce River] Production and digital distribution of the 4th edition of the Jornada Bulletin for the population of Barra Longa.
[Upper Doce River] Digital production and distribution of the 12th edition of the Terra da Gente newspaper created together with the communities of Barra Longa, Gesteira and Barreto.
[Upper Doce River] WhatsApp content production inviting those affected from the Upper Doce River territory to the Accountability Forum on Forest Restoration.
[Upper Doce River] WhatsApp content creation to inform that Renova has started operating remote meetings with the commissions of affected parties of Rio Doce and Santa Cruz do Escalvado.
[Upper Doce River] WhatsApp content creation to invite residents of the communities of Morro Vermelho, Downtown and Volta da Capela to the collective online meetings of the Social Dialogue team on the resumption of works in Barra Longa.
[Mid Doce River] Digital production and distribution of the 3rd edition of the Jornada Bulletin for the population of Conselheiro Pena, Galileia and Tumiritinga.
[Mid Doce River] WhatsApp content production to invite residents of Belo Oriente, Conselheiro Pena, Galileia, Naque and Periquito to online workshops. The meetings presented Renova's actions in progress in the communities on topics such as Sustainable Land Use (SLU), Social Protection, Biodiversity Conservation, and Aquaculture and Fishing Activities Resumption.
[Mid Doce River] WhatsApp content production inviting residents of the community of Baguari, district of Governador Valadares, to the remote Accountability Forum.
[Mariana] Production and digital distribution of the 11th edition of Voz da Comunidade newspaper created together with Mariana communities.
[Doce River Mouth] Digital production and distribution of the 13th edition of the Voz da Foz newspaper created together with the communities of Areal, Entre Rios, Povoaçao and Regencia.
[Doce River Mouth] WhatsApp content production about the first deposit for investments in education and infrastructure that are part of the Integrated Agenda.
[Doce River Mouth] WhatsApp content production on the continuity of Remote Service.
[Doce River Mouth] WhatsApp content production informing about the beginning of the works to improve the pumping system in Patrimonio da Lagoa.
[Doce River Mouth] WhatsApp content production inviting residents to online accountability meetings to report on actions taken by the Renova Foundation during the pandemic, one for the population of Povoaçao (09/16) and the other for Regencia (09/17).
[Support to Programs: PG08 - Reconstruction of Villages (Bento Rodrigues)] Dissemination of the 16th edition of the Bento Rodrigues Resettlement Report, with updated information on the progress of the works.
[Support to Programs: PG08 - Reconstruction of Villages (Bento Rodrigues)] Dissemination of the 15th edition of the Bento Rodrigues Resettlement Report, with updated information on the progress of the works.
[Support to Programs: PG07 - Assistance to Animals] Production of a program by Renova Radio presenting the animals available for adoption
[Support to Programs: PG05 - Health and Social Protection] WhatsApp content creation and post on social media announcing the delivery of a vehicle in the municipality of Itueta, one of the results of the Technical and Financial Cooperation Agreement to strengthen social assistance actions.
[Support to Programs: PG04 - Quality of Life of Traditional Peoples] WhatsApp content production on the registration deadline for the selective temporary hiring project in the Quilombola community of Degredo.
[Support to Programs: PG04 - Quality of Life of Traditional Peoples] WhatsApp content production to announce the candidates selected for the second stage of the temporary hiring process in the Quilombola community of Degredo.
[Support to Programs: PG04 - Quality of Life of Traditional Peoples] WhatsApp content creation disclosing the selection process for the temporary hiring of technicians in the Quilombola community of Degredo, to support the hearings regarding six programs of the Basic Environmental Plan (QBEP).
[Support to Programs: PG02 - Reimbursement and Compensation for the Impacted Parties] WhatsApp content and Renova Radio program production on the first four payments for affected people from Naque and 25 new payments to Baixo Guandu for the new indemnity flow created based on the judicial decision.
[Support to Programs: PG02 - Reimbursement and Compensation for the Impacted Parties] WhatsApp content and Renova Radio program production informing about the first indemnity payment for cases in Baixo Guandu where damage is difficult to proof, as per decision by the 12th Court.
[Support to Programs: PG08 - Reconstruction of Villages (Paracatu de Baixo)] Elaboration of the 4th and 5th editions of the digital album for remote monitoring of the progress of the works in Paracatu de Baixo.
[Support to Programs: PG08 - Reconstruction of Villages (Paracatu de Baixo)] Dissemination of the 16th edition of the Paracatu de Baixo Resettlement Report, with updated information on the progress of the works.
[Support to Programs: PG08 - Reconstruction of Villages (Bento Rodrigues)] Dissemination of the 15th edition of the Bento Rodrigues Resettlement Report, with updated information on the progress of the works.
[Communication with the Press] Online seminar presents proposals for improving local hiring process in Mariana.
[Communication with the Press] Doce Alive Project holds virtual meetings with the community on water quality.
[Communication with the Press] ES Project wins tender for Doce River Basin restoration solutions.
[Communication with the Press] Producers from Rio Casca double bean crop and increase national sales.
[Communication with the Press] Financial management and credit alternatives during the pandemic are webinar topics.
[Communication with the Press] Quality management is the topic of an online lecture for entrepreneurs from Espirito Santo.
[Communication with the Press] The Renova Foundation starts paying indemnities for cases that are difficult to prove.

Following the guidelines of the health authorities and taking into account the context of the
covid-19 pandemic (coronavirus) and its developments, the Social Dialogue teams will keep working from home, as the execution of face-to-face programs of relationship, participation, and social control with the target audience have been suspended.
In this context, the main activities developed were:
▪ Continuity of the implementation of the social protocol of resettlement, as well as the Resettlement, Social Protection, and Physical and Mental Health programs, in order to continue to care for families in a situation of
physical displacement, in the municipality of Mariana, during the social isolation period.
This month, the highlight is the follow-up activities of indications of social vulnerability among the elderly; presentation of the Jupiter Project, aimed at the formation of young leaders; mobilization for professional courses offered by Renova in partnership with Senai; advertisement of job vacancies; clarification of information on
demobilization of teams from the resettlement works; and request flow for road maintenance.
▪ Continuity of meetings with the Paracatu de Baixo working group, using remote communication tools, to discuss
the collective resettlement of the community, as well as negotiations related to the presentation of the general overview of the works and methodology for virtual visits to the resettlement lots, and discussion about maintenance works in the Church of St. Anthony.
▪ In the municipalities of Linhares, Aracruz, Governador Valadares, Alpercata, Parakeet, Naque, Belo
Oriente, Tumiritinga, Galiléia and Conselheiro Pena, meetings were held with local social leaders for introducing the Lotus project - Youth Leadership Training, promoted by the Education Program for the Revitalization of the
Doce River, which intends to engage young people in projects aimed at environmental, social, economic and cultural revitalization of the region.
▪ In Santa Cruz do Escalvado, a meeting was held with residents of the community of Florestinha to respond to the request for financial aid and acquisition of equipment for the deployment of a block factory and
presentation of the credit lines offered for the execution of projects in the region.
▪ In Linhares, a meeting was held with representatives of the Quilombola Commission of Degredo and the Association of Fishermen, Extractivists and Remnants of the Quilombo do Degredo (asperqd) for the development of the methodology for public discussion on the community's Quilombola Environmental Basic plan.
▪ In the municipality of Rio Casca, a meeting was held with the Rio Casca Fishermen's Association (Asperc) to respond to requests for support to the formalization of the Association and request for services by the Aquaculture And Pisciculture Activity Resumption Program.to help in the setting up of a Pisciculture project
▪ In Galileia and Baixo Guandu, meetings were held with fishermen from the municipality for presentation and discussion of the actions promoted by the Aquaculture And Fishing Activity Resumption Program. de Retomada das Atividades Aquícolas e Pesqueiras.
▪ In Patrimônio da Lagoa (Sooretama), a meeting was held with residents to respond on the maintenance of the pumping system of the Juparanâ Lake swamp, review on the cleaning and maintenance works of the sand of the " beach” and information on the monitoring of the quality of raw water and the collection of domestic water supply.
▪ In Itueta, a meeting was held with the Association of Beekeepers and Meliponiculturists of the Krenak Doce River Territory and region - Apirdoce for deciding on market expansion strategies, through Digital Marketing, in view of the economic scenario caused by the Covid-19 pandemic.
▪ In the settlement 1º de Junho (Tumiritinga), a meeting was held with representatives of the Arte Viva group to discuss actions related to the female empowerment and social entrepreneurship, in addition to the presentation of
alternatives to support the formalization of the group.
▪ In Bom Jesus do Galho, a meeting was held with the Comissão Local de Revés do Belém for the presentation of Renova Foundation programs in place at the territory and actions for continuity of services during the period of
the Covid-19 pandemic.
▪ Constant dialogue with social leaders, people affected and other audiences in the impacted municipalities, to clarify information about Renova Foundation's performance in the period of social isolation and dissemination of
ongoing and planned actions by Renova Foundation in the regions.

Following the health authorities' guidelines and in face of the COVID-19 (coronavirus) pandemic and its consequences, the Social Dialogue teams maintain their activities but remotely. At the same time, face-to-face actions with the interested public are suspended. In this context, the main activities performed were the following:
• Continued to define and implement the Resettlement Social Protocol, along with the Resettlement, Social Protection, and Physical and Mental Health programs, to keep assisting the families forced to relocate to the municipality Mariana, in the State of Minas Gerais, during this period of social distancing. This month, we highlight the actions to support the resumption of the service provided for the Mediated Indemnity Program and the contact with affected families to collect bank account details for the reimbursement of internet expenses made for remote dialogue activities.
• The meetings with the Paracatu de Baixo Working Group continued, using remote communication tools for discussing the collective resettlement of the community, such as negotiations related to the soccer field and the status of the works, as well as other matters pertaining to the reparation and compensation process in the district, such as information on safety measures for speed control of trucks and presentation on the eligibility criteria for the Financial Aid Program in the territory.
• A meeting was held with the Bento Rodrigues Working Group, using remote communication tools for discussing the collective resettlement of the community, such as clarifications on the resumption of works and information on the services offered by teams from the Resettlement and Mediated Indemnity programs during this period of social distancing.
• In the territories of Mariana and the Lower Doce River, engaging activities and meetings were held with young people from the affected districts to present the “Conectudes” project aimed at training young leaders along the Doce River Basin and, in the territory of the Doce River Mouth/Coast ES we highlight the meetings to present the Lotus Project, also to train young leaders.
• In Povoaçao (Linhares), a remote meeting was held with representatives of the local Trade Association to answer questions about the continuity of Emergency Financial Aid payments. In Patrimonio da Lagoa (Sooretama), a meeting was held with the community's Residents Committee for clarification on the status of Indemnity Payments for Moral Damage, as well as the maintenance of drainage from the swamp to the Juparana Lagoon.
• In Rio Casca, a meeting was held with the Fishermen's Association of the municipality for clarification and feedback on the request for technical and financial support for the Fish Farming project.
• Meetings were held in the Lower Doce River territory with representatives of the Itinerant Esthetics Space and the Barro Branco Sabia and Vala do Rufino Community Development Association to present the Economy and Innovation actions carried out by the Renova Foundation in the district.
• Continuous dialogue with social leaders, affected people, and others in the impacted municipalities, for clarifications regarding the Renova Foundation's work during social distancing measures, dissemination of ongoing and planned actions by the Renova Foundation in the districts, and understanding of critical situations with the affected families.

OMBUDSMAN’S OFFICE
• There were no relevant facts this month.

CUSTOMER SERVICE CHANNELS
• Management and monitoring of silage requests, based on the definitions of the 12th Federal Civil and Agrarian Court of the Judicial Section of Minas Gerais.
• Production and distribution of Internal Tutorial for handling Critical and Vulnerable Cases.
• Monitoring all tickets registered at the Information and Service Centers (ISCs) that have pending responses, only attending remotely due to the coronavirus pandemic, provides intermediate or final answers to requesters.
• Conducting biweekly meetings to present and discuss tickets registered in the category Reconstruction of Villages, regarding Temporary Housing, to support the handling of pending cases with the responsible area.
• Kickoff of the training for ISC agents (in Portuguese), aimed at qualified and improved registration of requests received by these professionals, together with the Renova Foundation's service agents.
• Training of agents (Contact Us, 0800 and ISCs) to improve the understanding and application of the Questions and Answers (Q&As) document related to the indemnity payments for Loss of Profit, through the Mediated Indemnity Program of the Renova Foundation.
• Landowners were actively contacted by ISC agents to request authorization for technical visits by the Tailings Management Program (PG23) to rural properties located in the affected municipalities. The purpose of the visit is to ask the consent to collect soil samples to be studied by the program team.
• Training of the team and logistical and operational support for receiving and analyzing physical documents related to the Integrated Registration process of Phase 2, at the ISCs, as an alternative to sending them digitalized through the User Portal during this period of social distancing. During July 2020, the service was available at the ISCs of Naque (from 07/16), Linhares (from 07/24), Periquito (from 07/27), Belo Oriente (from 27/07), and Baixo Guandu (from 29/07).

COMMUNICATION
Communication with Territories
• Renova Radio: broadcast of nine different programs (Momento Renova) for the territories Mariana, Upper Doce River, Doce River Channel, Mid Doce River, Lower Doce River, and Doce River Mouth, in weekly radio programming on several radio stations in these areas. Momento Renova featured 54 programs in July, with 162 broadcasts on local radio stations from Mariana to Regencia.
Mariana
• Production of e-mail marketing, WhatsApp notification, radio program, posts on social media, and videos to disseminate the “Actions in Mariana” page on the Renova Foundation website (www.fundacaorenova.org/acoesmariana/), containing information on the fronts of action in the municipality.
• Production and digital distribution of the 11th edition of the Jornada Bulletin for the residents of Mariana.
Upper Doce River
• Production and distribution of the 3rd edition of the Jornada Bulletin for the residents of Santa Cruz do Escalvado and Rio Doce.
• Production and distribution of the 3rd edition of the Jornada Bulletin for the residents of Barra Longa.
• Digital production and distribution of the 11th edition of Terra da Gente, a newsletter made with the communities of Barra Longa, Gesteira, and Barreto; Preparation of a newsletter with information on the resumption of works in Barra Longa for distribution via WhatsApp.
Mid Doce River
WhatsApp notification promoting the virtual workshop on the topic TAC Governance for residents of Conselheiro Pena, Galileia, and Tumiritinga.
Doce River Mouth
• WhatsApp notification about the kickoff of remote assistance for the Indemnity Program in Patrimonio da Lagoa (Sooretama).
Support to Programs:
PG07 - Animal Assistance
• WhatsApp notification with information on animal adoption; WhatsApp notification with step by step information on how to proceed with the adoption; in addition to a radio program and post on Renova's social networks.
PG08 - Reconstruction of Villages
• WhatsApp notification on internet reimbursement for families in the Bento Rodrigues and Paracatu de Baixo resettlements who are attended remotely.
• WhatsApp notification to engage youth from Bento Rodrigues and Paracatu de Baixo for the video creation workshop.
PG08 - Reconstruction of Villages (Bento Rodrigues)
• Dissemination of the 13th edition of the Bento Rodrigues Resettlement Report with updated information on the works' progress.
• Development of a digital album with photos for remote monitoring of the houses' construction progress being built in Bento and the family resettlement.
• Production of a WhatsApp notification to present the survey results on young entrepreneurship to the youth from Bento Rodrigues that participated in the survey.
PG08 - Reconstruction of Villages (Paracatu de Baixo)
• Dissemination of the 13th edition of the Paracatu de Baixo Resettlement Report with updated information on the works' progress.
• Production of a WhatsApp notification to present the survey results on young entrepreneurship to the youth from Paracatu de Baixo that participated in the survey.
• Production of the Panorama of the Paracatu de Baixo Project with the main progress made in the resettlement.
• Development of a digital album with photos for remote monitoring of the houses' construction process being built in Paracatu de Baixo.
PG08 - Reconstruction of Villages (Gesteira)
• WhatsApp notification announcing the remote meeting with families on the Gesteira Resettlement Conceptual Project held on 07/16.
• WhatsApp notification announcing the remote meeting with families on the Water Supply System for Gesteira held on 07/23.
• Production of a digital manual for distribution via WhatsApp with information on remote assistance by the Gesteira Family Resettlement team using the Teams platform.
PG12 - Historical, Cultural and Artistic Memory
• WhatsApp notification to promote the free video lesson of the banana biomass course.
• WhatsApp notification to promote the free video lesson of the cachepot course.
• WhatsApp notification, material for the Renova Radio program, and post on the Foundation's social network to disseminate free video lesson of the detox cooking course.
• WhatsApp notification and post on social media to promote the fabric toiletry bag course's free video class.
• WhatsApp notification to promote the free video lesson of the skincare course.
PG17 - Resumption of Agricultural Activities
• WhatsApp notification to announce the results of the RFP ATER Espirito Santo - Lot 12.
• WhatsApp notification to announce the results of the RFP ATER Minas Gerais - Lot 11.
PG18 - Economy and Innovation
• Dissemination of events for local hiring strategies in Mariana, on 07/09 (Suppliers) and 07/10 (Labor), through a Renova Radio program and WhatsApp notification.
• WhatsApp notification for business owners in Barra do Riacho (Aracruz) with feedback from the study carried out to better understand local commerce during the pandemic.
• Development of a campaign to promote the Doce River Development Fund in Minas Gerais and Espirito Santo, containing animated and static infographics and content for Renova Radio programs.
• PG32 - Improvement of the Water Supply System
• WhatsApp notification with information on the delivery of water tanks to residents of Entre Rios.
• Newsletter for distribution via WhatsApp, radio program, and video report on the gradual resumption of the Governador Valadares pipeline works, starting with earthworks in the water withdrawal area of the Corrente Grande River. The resumption of the works was accompanied by actions that mitigate the coronavirus's possible spread or proliferation.
• WhatsApp notification on the resumption of the Pedra Corrida pipeline works, one directed to the residents of the district and the other to the residents of Periquito, in addition to a Renova Radio program.
PG35 - Information to the Population
• Production of a Renova Radio program on the Children’s Psychosocial Care Center (CAPSij), health, and social protection in Mariana. The episode is part of the radio series on the primary investments and reparation actions carried out in the municipality.
Communication with the Press
• Free craft and cooking video classes are available during the pandemic.
• The water pipeline works are gradually resumed in Valadares following safety measures.
• Studies show improvement in Doce River Basin areas where seeds were sown.
• Naque and Periquito receive vehicles to strengthen social assistance services; Remote service for indemnification processes is adopted in Mariana.
• Streets maintenance works in Pedra Corrida are resumed following safety measures.
• Animals rescued after the Fundao dam collapse are available for adoption; Open enrollment for free online courses for tourism professionals.
• Registration to join the Seeds and Seedlings network ends on July 31.
• Fishers from Patrimonio da Lagoa receive remote indemnification assistance; Youth from Bento Rodrigues and Paracatu de Baixo participate in online courses during the pandemic.
• Selection of institutions that will provide Technical Assistance and Rural Extension to producers in MG.
• Towns in Minas and Espirito Santo receive R$ 27 million to reinforce social assistance.
• Linhares receives more than R$ 2.6 million to support social assistance actions.
• Approximately 700 rural producer families in Minas Gerais will receive technical assistance.

DIALOGUE
Following the guidelines of the health authorities and in face of the covid-19 pandemic and its consequences, the Social Dialogue teams maintain their activities but working remotely, while face-to-face interactions with the public are suspended. In this context, the following main activities were developed:
• Continuous dialogue with social leaders, affected people and other parties in the impacted municipalities, for clarifications regarding the work of the Renova Foundation whilst social distancing is in place; dissemination of ongoing and planned actions by the Renova Foundation in the districts; and understanding of critical situations suffered by affected families;
• Remote meetings were held with leaders from communities in the state of Espirito and Minas Gerais for presentation of the Lotus Project, aimed at training young leaders, between 15 and 29 years old, to work in territorial projects for environmental, social, economic and cultural revitalization in municipalities located along the Doce River Basin. This involved the following communities: Povoaçao, in Linhares (ES), Barra do Riacho, in Aracruz (ES), the Sezinio Settlement, in Linhares (ES), Conselheiro Pena (MG), Belo Oriente (MG), Periquito(MG), Naque (MG), and the Cachoeirinha Settlement, in Tumiritinga (MG).
• Collecting data of businesses in the river mouth region and coastal territory of Espirito Santo, together with the Economy and Innovation team, for the construction of the Business Assistance Plan during the COVID-19 pandemic. The Dialogue team also held a meeting with business owners from Povoaçao, in Linhares (ES), and from Regencia (ES), to present the proposal - which consists of offering training and tools aimed at optimizing online sales, improving service to the customer, and the analysis of financing options.
• In Naque (MG), a meeting was held with the Commission of Affected Parties for clarification on the performance of the following programs: Integrated Registration; Social Protection; Physical and Mental Health; and Sewage Collection and Treatment programs. In addition, it also discussed the provision of infrastructure for holding meetings, respecting social distancing measures in place due to the COVID-19 pandemic.
• Continued with the implementation of the Resettlement Social Protocol, together with the Resettlement, Social Protection and Physical and Mental Health programs, to maintain the support for families in situations of physical displacement in the municipality of Mariana (MG) during the quarantine period.
• Resumption of Working Group meetings with the Commission of Affected Parties from Paracatu de Baixo (MG), using remote communication tools, for discussions about the collective resettlement of the community and other matters pertinent to the repair and compensation process, such as the presentation of conceptual projects for the resettlement's soccer field and community hall, and clarifications on changes made to the management responsible for the resettlement works.
• Meeting with Local Commissions of Affected People from Mariana (MG) to provide clarifications regarding the COVID-19 pandemic and the resumption of works in the municipality, and presentation of the current security plan adopted by the Renova Foundation.
OMBUDSMAN'S OFFICE
There were no relevant facts this month.
CUSTOMER SERVICE CHANNELS
• Monitoring of all pending tickets registered at the ISC offices, to provide intermediate or final responses to claimants (remote service due the coronavirus pandemic).
• In June, three more Questions and Answers (Q&As) were reviewed: PG011 Reintegration of the School Community, PG012 Historical, Cultural and Artistic Memory and PG017 Resumption of Agricultural Activities. All Q&As were made available to the Dialogue, ISC, Contact Us and 0800 teams and will be updated on the Frequently Asked Questions (FAQ) page.
• In the period from June 1 to June 30, the 0800-service line received 6,989 calls. The percentage of calls handled in June was 19% (1,337).
COMMUNICATION
Communication with Territories
• Renova Radio: Nine programs (Momento Renova) were broadcast for the territories of Mariana (MG), Upper Doce River, Doce River Channel, Mid Doce River, Lower Doce River and Doce River Mouth, in weekly radio programming on several radio stations in these areas. Momento Renova featured a total of 54 programs in June, broadcast 162 times on radio stations in municipalities from Mariana (MG) to Regencia (ES).
• Creation of a WhatsApp notification, poster, article for "Momento Renova" and informative post on Renova Foundation's social networks about the remote service during the quarantine period for those affected.
Mariana (MG):
• Dissemination of the main investments and reparation actions carried out in Mariana (MG) through a weekly series on Renova Radio. The series features five topics: Economy; Tourism and Culture; Sustainable Future; Improvements at the Sanitary Landfill; and Renovation of the Gomes Freire Square.
Mid Doce River:
• Production and distribution of the 5th digital edition of the Jornada Bulletin for residents of Belo Oriente, Naque and Periquito in Minas Gerais.
• Production and distribution of the 2nd digital edition of the Jornada Bulletin for residents of Conselheiro Pena, Galileia and Tumiritinga in Minas Gerais.
• Production and distribution of the 3rd digital edition of the Jornada Bulletin for residents of Governador Valadares in Minas Gerais.
• Production of Renova Radio program informing about the gradual resumption of some of the works and activities in the field that had been suspended as a preventive and safety measure due to the COVID-19 pandemic. To guarantee the survival of the seedlings already planted, the Renova Foundation resumed forest maintenance in the rural areas of Periquito, Galileia and Governador Valadares in the state of Minas Gerais.
Lower Doce River:
• Production and distribution of the 6th digital edition of the Jornada Bulletin for residents of Resplendor, Itueta, Aimores, in the state of Minas Gerais, and Baixo Guandu, Colatina and Marilandia, in the state of Espirito Santo.
Doce River Mouth:
• Production and distribution of the 4th digital edition of the Jornada Bulletin for the communities surrounding the Juparana Lagoon.
• Production and distribution of the 10th digital edition of the Jornada Bulletin for residents of Linhares (ES).
• Creation of a WhatsApp notification for residents of Beira-Rio Avenue in Linhares (ES), informing about noise measurement activities near the cofferdam of the Pequeno River.
• Creation of a WhatsApp notification for residents of Patrimonio da Lagoa in Sooretama (ES), with the objective of presenting Renova's clarifications regarding the fishermen's claims.

Supporting the Programs
PG05 - SOCIAL PROTECTION
• Creation of WhatsApp notification, radio program and post on social networks about the Technical and Financial Cooperation Agreement signed between the Renova Foundation and the Itueta Municipal Office (MG).
PG08 - RECONSTRUCTION OF VILLAGES
• Creation of a WhatsApp notification and production of a radio program about the resumption of works in the resettlements of Bento Rodrigues and Paracatu de Baixo in Minas Gerais, and the family modality, in addition to the sanitary landfill, Gomes Freire Square and the recovery of the Camargos waterfall in Mariana (MG).
PG08 - RECONSTRUCTION OF VILLAGES (BENTO RODRIGUES)
• Dissemination of the 12th edition of the Bento Rodrigues Resettlement Report, with updated information on the progress of the works.
• Creation of a WhatsApp notification for young people from Bento Rodrigues (MG) with the results of a survey conducted with this public on business and the labor market.
• Production of a digital manual for families of the resettlements with information on how to use the "Teams" platform as a tool for remote assistance.
PG08 - RECONSTRUCTION OF VILLAGES (PARACATU DE BAIXO)
• Dissemination of the 12th edition of the Paracatu de Baixo Resettlement Report (MG), with updated information on the progress of the works.
• Creation of a WhatsApp notification inviting young people from Paracatu de Baixo (MG) for a virtual meeting on 06/22, to talk about professional expectations, development of entrepreneurial culture and (re)entering the job market.
• Production of a newsletter for young people in Paracatu de Baixo (MG) with information on the referrals defined in the virtual meeting on 06/22.
PG08 - RECONSTRUCTION OF VILLAGES (GESTEIRA)
• Preparation of a Power Point presentation on the resettlement of Gesteira (MG) for remote assistance.
PG12 - HISTORICAL, CULTURAL AND ARTISTIC MEMORY
• Creation of a WhatsApp notification and production of a radio program to promote free educational videos on crafts and cooking.
PG13 - SUPPORT FOR TOURISM, CULTURE, SPORTS AND RECREATION
• Preparation of a marketing email, WhatsApp notification, radio program and press release to promote free online courses aimed at entrepreneurs, employees and people interested in the tourism sector. The courses are part of the Tourism Entrepreneurship Development project.
• Dissemination of projects selected in the Doce RFP ES through WhatsApp notification, Renova Radio program, post on social networks and press release.
PG17 - RESUMPTION OF AGRICULTURAL ACTIVITIES
• Creation of a WhatsApp notification and press release announcing the project to support bean producers in Rochedo, a community in the municipality of Rio Casca (MG). The initiative is a partnership between the Renova Foundation and Emater-MG (Technical Assistance and Rural Extension Company).
PG18 - ECONOMY AND INNOVATION
• Announcement of the online survey for business owners in Barra do Riacho, in Aracruz (ES), through a WhatsApp notification, Renova Radio program, and a local press release, for the development of a support plan for commercial establishments during the pandemic.
• Preparation of WhatsApp notification, radio program and press release about the online platform for creating virtual stores in Governador Valadares (MG), with the objective of boosting sales during the pandemic. The platform was developed by ACE-GV (Commercial and Business Association of Governador Valadares), in partnership with Apiki WordPress and Univale, using Renova's Economy and Innovation database.
• Dissemination of the content of the Financial Education project with tips and guidance on family and personal budgets for the residents of the affected municipalities, through six WhatsApp notifications and a press release. The Financial Education project was also covered on Renova Radio.
• Production of a digital booklet for the Financial Education project, with tips and guidelines for people to manage their finances.
• Creation of a WhatsApp notification about the Financial Education Tips webinar, on 06/30, for the population of the affected municipalities.
• Dissemination, through social media and press release, of the 8th lecture of the Supplier Development Program on “People management: strategy to leverage business”, held online on YouTube, on 06/04.
• Dissemination, through social media and press release, of the mapping of affected suppliers, so that they can provide products or services to the Renova Foundation and partner companies.
• Dissemination, through a press release, post on Renova's social networks and WhatsApp notification, of the 7th webinar of the Supplier Development Program on "The importance of social responsibility in organizations", on 06/19.
PG26 and PG27– RECOVERY OF PERMANENT PRESERVATION AREAS (PPAs) AND WATER RECHARGE AREAS; AND RECOVERY OF SPRINGS
• Preparation of a WhatsApp notification, radio program, video, and post on social networks to announce the extension of the entry deadline for the Renovating Ideas Competition: Planting Trees and Harvesting Food. The contest is promoted by the partnership between the Renova Foundation and WWF-Brazil, Instituto Terra and ICRAF (International Agroforestry Research Center).
• Production of an informative booklet with clarifications to support the understanding of the programs discussed within the scope of the Technical Board of Forestry Restoration and Water Production (CTFlor). The Renova Foundation developed the booklet in partnership with CTFlor and details each of these initiatives.

PG31 - SEWAGE COLLECTION AND TREATMENT, AND DESIGNATION OF SOLID WASTE

• Creation of content on Renova Radio and a press release announcing the actions carried out in the municipalities of Iapu (MG) and Sao Domingos do Prata (MG) with funds from the Sanitation Program.
• Preparation of a WhatsApp notification, press release and radio program regarding the authorization received by the municipality of Ipatinga (MG) to start new works with funds from the Renova Foundation's Sanitation Program.
PG33 - EDUCATION FOR THE REVITALIZATION OF THE DOCE RIVER BASIN
• Creation of a WhatsApp notification and content for the radio program promoting Young Leadership Training projects for the population of the Doce River Channel territory, a partnership between the Renova Foundation and FGPA (Foundation Geraldo Perlingeiro de Abreu).
• Creation of a WhatsApp notification and content for the radio program promoting the Young Leadership Training projects for the population of the Mid Doce River territory, a partnership between the Renova Foundation and CIEDS (Integrated Center for Studies and Sustainable Development Programs).
Press
• Itueta (MG) formalizes partnership to support public social assistance policy.
• Local entrepreneurs participate in an online lecture on people management.
• RFP for adhesion to the Forest Restoration Program receives more than 800 applications.
• Business owners in Espirito Santo receive training to strengthen their businesses.
• Iapu (MG) and Sao Domingos do Prata (MG) receive funds to invest in sanitation.
• Producers from Rio Casca (MG) receive support to improve bean culture.
• Financial education project guides families to manage their budget.
• Online seminar debates social responsibility with local suppliers.
• RFP will allow the recovery of more than 4 thousand hectares of native vegetation in Espirito Santo.
• Online courses guide professionals in tourism on alternatives during the pandemic.
• Financial education is the topic of an online seminar to guide family planning.

DIALOGUE
Following guidance from health authorities and bearing the context of the Covid-19 (coronavirus) pandemic and its consequences in mind, the Social Dialogue teams have kept their activities on a telework basis. Face-to-face interactions with the public are suspended. In this context, the main activities developed were the following:
• Maintaining a constant dialogue with social leaders, affected individuals, and others from impacted municipalities, to clarify matters about the Renova Foundation's performance during this period of social isolation. Disseminating the Renova Foundation's ongoing and planned activities in these locations and seeking an understanding of critical situations with the affected families.
• Resuming Working Group meetings with the Commission of the Affected from Paracatu de Baixo through remote communication tools, to discuss the collective resettlement of the community and other matters about the compensation and repair processes. For example: maintaining the region of origin, offering remote service during quarantine, monitoring cracks caused by works done on the main access route to the resettlement, donating wood materials, and providing assistance under the Mediated Indemnity Program (PIM).
• Continuing to define and implement the Resettlement Social Protocol, along with Resettlement (PG08), Social Protection (PG05) and Physical and Mental Health (PG14) programs, to keep assisting the families forced to relocate in the municipality Mariana, in the State of Minas Gerais, during this period of social isolation.
• Providing information on the compensation resources that are offered and the Technical Cooperation Terms co-signed by the Renova Foundation and local governments of the affected municipalities.
• Engaging in active contact to inform the population on technical visits by engineering companies bidding to participate in the process of renovating homes and commercial properties damaged by the Juparanã Lagoon flood resulting from the Pequeno River barrier installation. This also concerns works to lower the cofferdam riprap cords. WhatsApp notifications were sent to supplement this contact.
• Engaging in active communication with the public from Doce River, Minas Gerais, and Santa Cruz do Escalvado, Minas Gerais, to inform them that recovery works at UHE Risoleta Neves were resumed, including activities at Floresta Farm.
• Producing a Scenario Analysis of the affected territories, seeking to understand the current state of the indemnity and repair processes, with an emphasis on public satisfaction and the main expectations, needs, and demands that were identified.

OMBUDSMAN'S OFFICE
• Meetings were held on May 14, 2020 and May 21, 2020, to present and discuss the Technical Board's and the Renova Foundation's considerations on contents and proposals included in the Preliminary Report for Improving Indicators for the Communication, Participation Dialogue and Social Control Program (PG06). Based on this meeting, the Ombudsman's Office was requested to enhance the pillar's indicators.

CUSTOMER SERVICE CHANNELS
• Continually responding to inquiries about Income Statements and offering an informative booklet on Income Tax Return for people who receive indemnities and Emergency Financial Aid (AFE) from the Renova Foundation.
• Monitoring all claims registered at Information and Service Centers with a pending response, through remote work due to the coronavirus pandemic, to provide an intermediate or final answer to each claimant.
• Actively contacting people who frequent the lower Doce River and Doce River mouth ISCs to reinforce the need for social isolation and inform that, with ISCs closed, as per the advice from the World Health Organization and the Ministry of Health, the Renova Foundation will continue to respond via the 0800, Contact Us and User Portal channels.
• Supporting response and reports, via official letters to organized civil society institutions, Commissions of the Affected and municipal governments regarding requests for clarification on the Renova Foundation's performance during the coronavirus crisis.
• As determined by the 12th Court, Customer Service Channels conducted a survey of all tickets registered in the SGS system between November 2015 and March 23, 2020 pertaining to silage requests from towns downstream of Candonga. The tickets, as well as the letters on the subject, were analyzed, and active contacts were made with those affected in order to verify the current need and interest in receiving silage. In May, together with the Program, requests made from April 20, 2020 were reassessed, and 18 cases were referred for reconsideration for the Resumption of Agricultural and Livestock Activities Program (PG17).
• In May, four more Questions and Answers (Q&As) were reviewed? PG002 Mediated Indemnity Program, De Facto Fisherman, PG09 Reconstruction of the Risoleta Neves Plant and PG013 Tourism, Culture, Sports, and Leisure. All Q&As were updated in the Frequently Asked Questions (FAQ) and have already been made available to the Dialogue, ISC, Contact Us, and 0800 teams.
• In May, the entire 0800 service and Contact Us teams are operating 100% from their homes.
• In the period extending between May 01 to May 31, the 0800-service line received 20,337 calls. With the team operating again at 100% of its capacity, the call rates answered have increased again and was 97% by the end of the month.
• Training and exercising knowledge on the Social Protection and Health Q&A with the Social Dialogue, ISCs, 0800, and Contact Us teams, through the Campo Estrelado ("Starry Fields") game developed by Customer Service Channels.

COMMUNICATION
Communication with Territories:
• Renova Radio: broadcasting nine different programs (Momento Renova) to the territories of Mariana in Minas Gerais, Upper Doce River, Doce River Channel, Mid Doce River, Lower Doce River, and Doce River Mouth, inserted in the weekly programs of several radio stations in these areas. Momento Renova featured a total of 54 shows in May, broadcast 162 times on radio stations in municipalities from Mariana, Minas Gerais to Regencia, Espirito Santo.
• Creation of a WhatsApp notification to explain the Social Dialogue teams' service during the isolation period due to the new coronavirus.
Mariana:
• Distributing the tenth edition of the Jornada Newsletter to the population of Mariana, Minas Gerais.
• Creation of a newsletter on the evolution of the resumed works at the Camargos Waterfall. Upper Doce River:
• Producing the 2nd edition of the Jornada Bulletin for the population of Barra Longa, Minas Gerais, and distributing it online.
• Producing the 2nd edition of the Jornada Bulletin for the people of Doce River and Santa Cruz do Escavao, Minas Gerais, and distributing it online.
Doce River Channel:
• Distributing the digital version of the 2nd edition of the Jornada Bulletin to the population of the Doce River Channel territory.
• Creation of a WhatsApp notification with information on the Integrated Agenda, highlighting the fund transfer for structuring highways in the Doce River Channel territory, which are the Bispo Dom Helvécio Park-Road (to access the Doce River State Park) and the MG-760 highway (São José do Goiabal, Minas Gerais to Cava Grande, a district of Marliéria, Minas Gerais).
Mid Doce River:
• Creation of a WhatsApp notification with information about the Integrated Agenda, highlighting the fund transfer for structuring the Regional Hospital of Governador Valadares, Minas Gerais.
Doce River Mouth:
• Creation of a WhatsApp notification to inform the clearance of fund transfers for paving the roads accessing Regência and Povoação, in Espírito Santo, within the resources outlined in the Integrated Agenda.
• Preparing a newsletter with information for the community on lowering the Pequeno River coffer to distribute digitally on WhatsApp.
• Preparing a newsletter informing the communities of Regência, Espirito Santo, about cleaning the WTP (Water Treatment Plant) to distribute digitally on WhatsApp.
Support to Programs:
PG05 - Social Protection
• Creation of a WhatsApp notification with information on vehicle delivery in Caratinga, Minas Gerais, on May 11, 2020. The action is one of the results of the Technical and Financial Cooperation Agreement co-signed by the Renova Foundation and municipal governments, which aims to strengthen social service in the municipalities.
• Creation of WhatsApp notifications advising residents of Linhares and Patrimonio da Lagoa, in Espírito Santo about the routes for truck spraying against the proliferation of the Aedes aegypti mosquito.
PG08 - Reconstruction of Villages
• Creation of communication material (newsletters, notifications, and audio files to share on WhatsApp) about halted works in Mariana, Minas Gerais, due to the embargo.
• Creation of and printing banner-posters about the resumption of the resettlement works and preventive measures concerning the coronavirus.
• Creation of and printing banners on the resuming construction work in resettlements.
• Creation of adhesive posters for bus floors and windows advising on the importance of keeping distance and prevention measures when resuming construction work.
• Producing mobiles about distance and safe behavior when continuing construction work in resettlements for placement in cafeterias and strategic places in the construction sites.
• Creation of signs for cones about social distancing when resuming resettlement construction work.
• Producing table displays about the resumption of resettlement works for cafeterias.
PG08 - Reconstruction of Villages (Paracatu de Baixo)
• Producing, editing, and disseminating the video on the tactile scale model, designed to allow Mr. Antônio Marcelino, who is visually impaired, to get familiarized and better understand what the family home will be like in the collective resettlement of Paracatu de Baixo, Minas Gerais.
• Creation of a newsletter on the procedures for receiving wood from plant suppression in the Paracatu de Baixo resettlement, Minas Gerais, to distribute digitally.
PG08 – Reconstruction of Villages (Gesteira/MG)
• Creation of a resettlement process flowchart in Gesteira, Minas Gerais, describing steps taken and stages that will be developed in the future.
PG09 - Recovery of the Reservoir of the Risoleta Neves HPP
• Preparing a booklet with protection measures against the new coronavirus when resuming activities at the Floresta Farm, for digital distribution via WhatsApp.
PG11 - Recovery of Schools and Reintegration of the School Community
• Producing posts on the Foundation's social networks, disseminating educational videos "At home with Jojoba" to public-school students from Mariana, Minas Gerais, for them to access during the period of isolation. The project is a partnership between Companhia Lunática and the Renova Foundation.
PG17 - Resumption of Agricultural Activities
• Producing a video about PASEA (Plan for the Socioeconomic and Environmental Adapting of Rural Properties) to distribute via WhatsApp.
• Creation of a WhatsApp notification informing the extension of registration deadlines and revision of Public Bids for the ATER (Technical Assistance and Rural Extension) Capixaba (Lots 12 and 13) and Mineiro (Lot 11).
PG18 - Economy and Innovation
• Disseminating the fourth Supplier Development Program YouTube webinar, which will take place on May 07, 2020, with the theme "Start a business and restart", through posts on social media and WhatsApp notifications.
• Disseminating the seventh Supplier Development Program YouTube webinar, which will take place on May 13, 2020, with the theme "Commercial and Technical Proposal Writing", through posts on social media and WhatsApp notifications.
• Disseminating the fifth Supplier Development Program YouTube webinar, which will take place on May 21, 2020, with the theme "Leadership - boosting business", through posts on social media and WhatsApp notifications.
• Disseminating the sixth Supplier Development Program YouTube webinar, which will take place on May 28, 2020, with the theme "The path toward good negotiation", through posts on social media and WhatsApp notifications.
• 62 Creation of a WhatsApp notification informing the extension of the deadline for the Regência and Povoação business owner online survey, whose aim is to develop a plan to support these business owners within the pandemic scenario.
• Creation of a WhatsApp notification with contact information for associations and manufacturing groups that are manufacturing protective masks during the pandemic period. The initiative seeks to help provide income for local artisan groups.
PG33 - Education for the Revitalization of the Doce River Basin
• Creation of WhatsApp notifications publicizing Young Leadership Training for the population of Mariana, Minas Gerais, and the Mid Doce River Territory, i.e. a partnership between the Renova Foundation and the CPCD (Popular Center for Culture and Development) and the CIEDS (Integrated Center for Sustainable Development Studies and Programs), respectively.

Press:
• Embroiderers from Barra Longa, Minas Gerais, show their success on an international virtual fair.
• Caratinga, Minas Gerais, receives a vehicle to strengthen social services.
• Cooperativism and Associativism create opportunity amidst crises.
• Mariana public school students receive digital content during the social isolation period.
• The Ater Capixaba bidding process was reopened for applications from institutions interested in providing assistance.
• Works to lower ripraps in the protective cofferdam will be carried out in Linhares, Espirito Santo.
• Resettlement works in Bento Rodrigues, Minas Gerais, and Paracatu, Minas Gerais, gradually resume.
• Entrepreneurship is the subject of an online seminar for local suppliers.
• Research helps create a support plan for entrepreneurs in villages in Linhares, Espírito Santo.
• E-commerces are launched in Governador Valadares, Minas Gerais, as an alternative for sales during the pandemic.
• Mariana receives a new health care center delivered by CAPSIJ (Children's Psychosocial Care Center).
• The Renova Foundation allocates about R$ 600 million to building health care facilities and infrastructure in the Doce River Basin.

DIALOGUE
Following the guidelines of health authorities due to the COVID-19 (coronavirus) pandemic and its consequences, the Social Dialogue teams’ office activities continue, but remotely. At the same time, face-to-face actions with the interested public are suspended. In this context, the main activities developed were:
• Dialogue with social leaders in the municipalities for clarifications regarding the Renova Foundation's performance during this period of social isolation; the criticality of this situation and effect on the affected families; and proactive communication about the cancellation of dialogue actions and activities of the other programs, planned or in progress.
• Definition and implementation of an Integrated Relationship Plan, in conjunction with the Resettlement (PG08), Social Protection (PG05) and Physical and Mental Health (PG14) programs, to continue assisting the 49 families that had to relocate in the municipality of Mariana/MG during this social isolation period.
• A conference call was set up with business owners from Povoaçao (Linhares/ES). The meeting was held to gather demands and proposals for actions and strategies to strengthen and support local businesses to face the social isolation situation caused by the COVID-19 pandemic.
• Production of WhatsApp notifications and radio spots, containing guidelines and suggestions from the Renova Foundation on how to deal with this period of social isolation, mainly aimed at micro and small entrepreneurs.
• Hanging up posters, sending notifications, and contacting social leaders in the municipalities to provide information on how and where to pick up income statements and guidance on the procedures for the annual income tax return (IRPF 2020) for the people served by the Renova Foundation.
• Dialogue with families who have animals sheltered at the Asa Branca and Castro farms in Mariana/MG, for information on the state of the animals and to clarify doubts.

OMBUDSMAN'S OFFICE
• There were no relevant facts this month.

CUSTOMER SERVICE CHANNELS
• Attending to inquiries about Income Statements and made available a booklet with information on the Income Tax Return for people who receive indemnity and Emergency Financial Aid (AFE) paid by the Renova Foundation.
• Handling tickets related to the Integrated Register, Indemnity, and Financial Aid, providing qualified intermediate or definitive responses to those affected.

• Monitoring of all pending tickets registered at the ISC offices to provide intermediate or definitive answers to requesters. These tasks are performed remotely due to the coronavirus pandemic.
• Implementation of a new service quality analysis form for the 0800-line and Contact Us channel.
• Assisting with responses and reports, via official letters, to organized civil society institutions, Commissions for Affected People, and municipal governments regarding requests for clarification on the Renova Foundation's performance during the coronavirus scenario and possible support with financial and material contributions to face the pandemic.
• As a result of a determination of the 12th Court, the Customer Service Channels made a survey of all the tickets registered in the SGS system regarding silage requests, from November 2015 until 03/23/2020, coming from towns downstream of Candonga. The tickets, as well as the letters on the subject, were analyzed, and active contacts were made with those affected to verify the current need and interest in receiving silage. With the confirmation of those affected, demands were sent to the Resumption of Agricultural Activities program (PG17) to handle the cases.
• In April, three Questions and Answers (Q&As) were reviewed: Integrated Registration, Financial Aid, and Social Protection and Health. The contents were shared with the agents of the channels so they can work with the updated and improved information.
• In April, the 0800-line and Contact Us operated with a reduced team, in compliance with Decree nº 17.313, of 03/23/2020. Professional health and safety measures were adopted and will be maintained until necessary.
• In the period from 04/01/2020 to 04/30/2020, the 0800-line received 20,943 calls. With the reduced service team, the service capacity also decreased, increasing the number of active contacts to 4,966, to provide service and answers to requests that could not be clarified at the time of service. Calls received regarding the coronavirus scenario refer to questions about the functioning of the Information and Service Centers (ISCs); reason for being closed; doubts about the payment of Loss of Profit and AFE, referring to a possible suspended service and effecting payments due to the pandemic.
• Planning and feasibility study for alternative scenarios to maintain 100% remote service in case it is not possible to comply with Decree nº 17.313.
• Refresher training for ISC teams on the use of the SGS system. The training sessions were held on April 13, 14 and 15, 2020, for the modules: 1) People (how to search and what information is available per person in the SGS system); 2) Actions (what it contemplates, how it works and how to perform a search) and 3) Tickets (knowledge of the entire module, how to use it and how to retrieve information). The training was carried out remotely, through the Teams platform, following the social isolation guidelines.
• Participation of ISC agents in the territory of Mariana in courses offered by Renova on the following topics: Integrity Program; COVID-19 procedure; Bullying, Sexual Harassment, and Discrimination; Governance and Human Rights. The sessions were held remotely, following the social isolation guidelines of the moment.
• Conducting initial training on the Integrated Registration, Mediated Indemnity, and Emergency Financial Aid Programs for new H&P employees who will work as ISC service agents. The training was done remotely through the Teams platform, following the social isolation guidelines of the moment. There were three groups, with 8 hours of training for each group. They took place between 04/16/2020 and 04/28/2020.

COMMUNICATION
Communication with Territories:
• Renova Radio: broadcast of nine different programs (Momento Renova) for the territories Mariana, Upper Doce River, Doce River Channel, Mid Doce River, Lower Doce River, and Doce River Mouth, in weekly radio programming of several radio stations in these areas. Momento Renova featured a total of 54 programs in April, broadcast 162 times on radio stations in municipalities from Mariana/MG to Regencia/ES.
Mariana:
• Production of graphic arts for the hoarding panels for the Gomes Freire Square: completion of the third panel (The Future), which informs about the architectural and revitalization project. It will be placed on Joao Pinheiro Street, around the square.
Lower Doce River:
• Distribution of the digital version of the 4th edition of the Jornada Bulletin to the population of Resplendor/MG, Itueta/MG, Aimores/MG, Baixo Guandu/ES, Colatina/ES, and Marilandia/ES.
• Announcement of the release of funds of the Sanitation Program for the construction of the Solid Waste Treatment Center in Colatina/ES. The news was covered in the press, on Renova Radio, in the Jornada Bulletin, on the website and social media.
• WhatsApp notification to the Indigenous Peoples of Resplendor/MG informing that preventive measures to contain the spread of the new coronavirus remain in place.
Doce River Mouth:
• Edition and digital distribution of the 5th edition of the Jornada Bulletin to the population of Degredo/ES (Quilombola community).
• Edition and digital distribution of the 3rd edition of the Jornada Bulletin to the population living around the Juparana Lagoon/ES.
• Edition and digital distribution of the 9th edition of the Jornada Bulletin to the population of Linhares/ES.

Support to Programs:
PG05 - Social Protection
• WhatsApp notification with information on vehicle delivery in Ipaba/MG, on 04/08/2020, and in Bom Jesus do Galho/MG on 04/28/2020. The action is one of the results of the signing of the Technical and Financial Cooperation Agreement between the Renova Foundation and municipal governments, which aims to strengthen social service in the municipalities.

PG07 - Animal Assistance
• Production of the booklet "Responsible guardianship - Everything you need to know," to guide those affected on how to take care of pets; animals that help at work; or that are raised for consumption.
• WhatsApp notification to present the "Responsible Guardianship" booklet.
• Creation of a banner with a list of affected animals available for adoption, with photos and QR Codes for more information.
• WhatsApp notification on how those affected can request information about their animals sheltered at the Asa Branca Farm (small animals) and Castro Farm (large animals) since the visits to the sites have been suspended to avoid the spread of the coronavirus.

PG08 - Reconstruction of Villages
• Production of a digital booklet with information on the resumption of resettlement works.
• Creation of four models of posters for printing at construction sites and displaying on the worksite of resettlements.
• Preparation of a presentation (PowerPoint) with information on the partial resumption of the resettlement works and preventive measures concerning the coronavirus.

PG08 - Reconstruction of Villages (Paracatu de Baixo)
• Design of ad decal to apply on the three trucks that will be donated to the Recyclable Materials Center (CAMAR) by the Renova Foundation, in compliance with the constraints of the consent in place for waste originating from Paracatu de Baixo/MG.

PG08 - Reconstruction of Villages (Gesteira)
• Preparation of presentation (PowerPoint) with details about the areas of Gesteira/Mutirao.

PG08 - Reconstruction of Villages (Social)
• Elaboration of a guide for families on the use of online tools, for the continuity of remote assistance in the resettlement areas.
• Production of a presentation for the Program for the Resumption of Productive and Economic Activities (PERPE), which seeks to provide all resettled families with conditions that allow the resumption of their way of life, their daily lives, and their way of production through sustainable practices.
• WhatsApp notification on the progress of activities during the quarantine period.

PG11 - Recovery of Schools and Reintegration of the School Community
• WhatsApp notification informing those affected that due to the new coronavirus the following activities were suspended: support for cultural events and sports and leisure activities, activities of Casa dos Saberes, vegetable garden, Technical Reserve, and youth group activities.

PG12 - Historical, Cultural and Artistic Memory
• Completion of the booklet about the Renova Foundation's Technical Reserve.

PG13 - Support for Tourism, Culture, Sports and Recreation
• An email was sent to the applicants of the Doce RFP MG, informing that the date of the first meeting for signing the contract remains undefined due to coronavirus and the quarantine period.
• The 85 projects that classified in the first stage of the Doce RFP ES were disseminated as follows: press release, the Renova Foundation website and social networks, and WhatsApp notification. In addition, an email was sent to those that classified and one to those that were placed on the waiting list.

PG18 - Economy and Innovation
• WhatsApp notification promoting the 6th lecture of the Supplier Development Program. The event was held online on 04/15/2020.
• Three WhatsApp notifications were sent, presenting entrepreneurs and businesspeople with tips on what to do to minimize the impacts on business during the coronavirus pandemic.
• WhatsApp notification to disseminate the list with ten free online courses that was drafted by the Renova Foundation. The courses are conducted by partner institutions of the Foundation, to stimulate the training of entrepreneurs and population during this period of social isolation.
• WhatsApp notification for the population of Mariana/MG, Ipatinga/MG, Governador Valadares/MG, and Linhares/ES, announcing the launch of the #FiqueEmCasa (#StayHome) websites for each of these municipalities. The project of the Calebe Agency, in partnership with the Renova Foundation, is a collaborative map where users can register and search for small and medium local businesses with delivery services.
• WhatsApp notification with information on the new measures adopted by the Doce River Development Fund to support entrepreneurs from Minas Gerais and Espirito Santo during the coronavirus pandemic crisis.
• WhatsApp notification inviting entrepreneurs to a lecture on digital marketing on 04/15/2020. The initiative is part of the Supplier Development Program and, due to the new coronavirus pandemic, the lecture was held online and free of charge for the entire Doce River Basin public.
• WhatsApp notification about data collection with business owners in Regencia/ES and Povoaçao/ES to develop a plan to support sales.
• WhatsApp notification disseminating videos and materials on the importance of registering in the Individual Microentrepreneurs Register (MEIs).

PG35 - Information to the Population
• The second webinar of the Supplier Development Program was announced through an invitation, social networks, press release, and on Renova Radio. It was held online on Youtube, on 04/23/2020, with the topic "Process Management."
• The second webinar of the Supplier Development Program was announced through an invitation, social networks, press release, and on Renova Radio. It was held online on YouTube, on 04/29/2020, with the topic "How to hold a virtual meeting?".

Press:
• 2nd webinar entails a seminar on Process Management for local suppliers.
• Socioeconomic actions support entrepreneurs in times of crisis.
• Booklet provides information to the community about responsible animal guardianship.

• Colatina/ES will receive a Waste Treatment Plant that will benefit 22 municipalities in ES.
• Doce RFP ES discloses results of the first phase of project classification.
• Doce River Development Fund further reduces interest rates and offers special conditions.
• Future of the Doce River project will select young talents remotely.
• Application open for RFP accreditation for forest restoration.
• Payment of loss of profit will be finalized with remote assistance.
• Online lecture on digital marketing is aimed at local entrepreneurs.
• Online seminar discusses virtual meeting with local suppliers.

DIALOGUE
Mariana:
• In Bento Rodrigues/MG, a meeting was held of the Working Group to discuss on issues related to resettlement and providing feedback on the restoration and reconstruction projects of the churches in the area of origin and the host land. Also noteworthy is the meeting with the Community Association and the Bento Rodrigues Soccer Team to present and validate the architectural design of the sites intended for the use of the two groups in the resettlement. In addition, youth from the community was mobilized to participate in a meeting to discuss the hiring of local labor and inquiry of the demand for training and qualification courses.
• In Paracatu de Baixo/MG, a Working Group meeting was held to present the visitation plan to the construction works in the collective resettlement.
• In the community of Aguas Claras/MG, a meeting was held to discuss hiring local labor, improving rural roads and receiving claims for compensatory actions. In Monsenhor Horta/MG, a meeting was held to address the mitigation of the impacts caused by the repair process in that district.
Doce River Channel:
• In Reves do Belem (Bom Jesus do Galho/MG), a meeting was held with rural producers to present the performance proposal for the Resumption of Agricultural and Livestock Activities Program and to prepare the calendar of activities and courses offered to the public in partnership with the Technical Assistance and Rural Extension Company of the State of Minas Gerais (EMATER).
Mid Doce River:
• In the communities of Baguari and Ilha Brava (Governador Valadares/MG), Thematic Workshops were held to present and discuss the actions of the Water Supply Improvement Program. In Ilha Brava (Governador Valadares/MG), a meeting was held to clarify the damage that occurred due to flooding of the Doce River and to receive claims related to water quality, among other topics.
Lower Doce River:
• Meetings were held with the Associations of Residents of the district of Santo Antonio do Rio Doce (Aimores/MG) and Itueta, providing responses to the letter with claims related to the indemnity policy for “de facto fishermen”, receipt of indemnity for damage to fishing activities of women, assistance by the Resumption of Aquaculture Activities and Improvement to the Water Supply System program.
• In Resplendor/MG, a meeting was held with members of the Entrepreneurship Fair to present actions in the area of Economy and Innovation and proposition to receive consultancy services to develop an association.
• In Colatina/ES, a meeting was held with residents to provide answers to the claims presented at a demonstration on 02/20/2020, among other topics, related to the indemnity policy for “de facto fishermen” and payment of Loss of Profit and Financial Aid to fishermen.
Doce River Mouth / ES Coast:
• In Povoaçao (Linhares/ES), a meeting was held with representatives of the Povoaçao Trade Association, to discuss the organization of a community fair.
• A meeting was held with the communities of Regencia, Entre Rios and Areal (Linhares/MG) to clarify and discuss the continuity and expansion of the meliponiculture project in the community.
• In Barra do Riacho (Aracruz/ES), vendors were mobilized for a meeting that was held to present the technical assistance proposal offered by the Micro and Small Business Recovery program.

OMBUDSMAN’S OFFICE
• Participation of the General Ombudsman in the Forum of Mayors.

CUSTOMER SERVICE CHANNELS
• Continuity of assistance related to requests for Income Reports and delivery of a booklet with information on the Income Tax Return for people who receive indemnity and Emergency Financial Aid (AFE) paid by the Renova Foundation.
• Provided response to the tickets related to possible damages caused by the rains that occurred in the first quarter of 2020 with information about clarifications on floods and the Fundao dam collapse, according to the positioning and analyses carried out by the Renova Foundation.
• Assistance by Mobile ISC in Galileia (03/09 and 03/10/2020), Baguari (03/02/2020) and Ilha Brava (03/02 and 03/03/2020), in the municipality of Governador Valadares/MG, to announce the Movie Session and the Young Talent Development Program organized by the Renova Foundation in partnership with Instituto Elos, and to register local residents for these programs.
• Assistance by Mobile ISC in Baguari (03/04 and 03/05/2020), in the municipality of Governador Valadares/MG, for enrollment in Thematic Workshops organized by the Renova Foundation, to present the scope and actions of its programs, as well as registration of requests.
• Assistance by Mobile ISC in the community of Maria Ortiz (Colatina/ES) on 03/10/2020 for registration of claims.
• Mobilization of rural producers and residents of Itueta/MG, from 03/03 to 03/09/2020, to participate in a training course in beekeeping organized by the Renova Foundation's Sustainable Land Use (SLU) team.
• Revision of the service quality form provided by the 0800 and Contact Us teams, which essentially focuses more on the quality of the information that is provided to the public and to make sure they understand correctly.
• Training for analysts of the Dialogue team and ISC agents in the Mid Doce River territory. The training took place in Governador Valadares/MG, between 03/11 and 03/12/2020, and aimed to improve the knowledge of these professionals about the performance of the Renova Foundation and programs underway, which will culminate in an even better service to those affected.
• Women Empowerment Meeting, on 03/06/2020, with the first group of women working at the 0800 and Contact Us service.
• Campaign to review the tickets handled regarding the Financial Aid Program.

COMMUNICATION
Communication with Territories:
• Renova Radio: broadcast of nine different programs (Momento Renova) for the territories Mariana, Upper Doce River, Doce River Channel, Mid Doce River, Lower Doce River and Doce River Mouth, in weekly radio programming of several radio stations in these areas. There were five programs with content related to the new coronavirus. Momento Renova featured a total of 54 programs in March, broadcast 162 times on radio stations in municipalities from Mariana to Regencia.
• Production of WhatsApp notifications with the Renova Foundation’s position on security measures and prevention of the spread of the new coronavirus.
Mariana:
• 10th edition of the “Voz da Comunidade”, newsletter produced together with the affected communities of Mariana.
• Creation of a WhatsApp notification on the resumption of the works at the Children's Psychosocial Care Center (CAPSJJ) in Mariana/MG, as of 04/01/2020, informing that the facility can be used for emergency actions carried out by municipality in the fight against the coronavirus.
Upper Doce River:
• Elaboration and printing of the 10th edition of the “Terra da Gente”, newsletter produced together with the communities of Barra Longa/MG, Gesteira/MG and Barreto/MG.
• Production and online dis