Fundação Renova

Indemnities

Indemnifying people who were directly affected is a central task in the reparation process. Due to the different nature and intensity of the damage suffered by each person, an individualized damage assessment process must be conducted. There are over 500 professionals in over 22 offices all across the impacted territory. As of April 2020, R$ 2.51 billion in indemnities and financial aid had been paid to approximately 321 thousand people (Water Damage, General Damage, and Emergency Financial Aid - AFE). Learn more about the Renova Foundation's initiatives to indemnify victims in the "Integrated Reparation" special.

UNDERSTANDING THE PROGRAM

We collectively built the proposal for the Mediated Indemnity Program (PIM), a free voluntary membership program, as an alternative to the judicialization process.

PIM was designed to operate on two indemnity fronts. One of them is Water Damage, for people who lived in towns and districts that had their water supply cut-off for more than 24 hours. This program is now finished. We are currently working on General Damage, aimed at helping people who have lost their income or material assets.

Guidelines and policies had to be created to indemnify people who are entitled to financial compensation, accounting for the diversity of damages, high levels of informality, and the peculiarities of each process. For compensation to be fair, we must know the extent of the damage and impact on every individual.

To access the Dois Pontos: Indemnification magazine and understand the challenges and importance of this process in the midst of actions for damage, go to:

EMERGENCY FINANCIAL AID

By May 2020, the Renova Foundation had paid monthly Emergency Financial Aid (AFE) to approximately 33 thousand people whose economic or productive activities were directly impacted by the Fundao dam collapsing, in Mariana, Minas Gerais. The Labor Prosecution Service (MPT), public authorities, and technical entities were consulted in the discussion of the sum, which corresponds to the current minimum wage, with an added 20% per dependent, plus the sum equivalent to a basic-needs grocery package (reference from Dieese).

In July 2020, over four years after the Fundao dam collapsed, the Foundation ceased to pay Emergency Financial Aid to those who did not meet the requirements under the Transaction and Conduct Adjustment Agreement (TTAC), and to different categories of people who already enjoy the conditions necessary to resume their productive activities. 

The termination is being informed to the primary beneficiaries who fall into these categories, who will receive a single, definitive payment comprising the sums pertaining to three months (August, September and October), as a final discharge, in addition to the financial assistance corresponding to July, paid at the beginning of the month. This message is also available on the User Portal.

RENOVA INFORMS: EMERGENCY FINANCIAL AID

DE FACTO FISHERMAN

From the beginning of the fishermen’s indemnity process, it has been consistently challenging to prove occupation prior to November 2014, in an environment where failed on inexistent public policies have led to predominantly informal work. With this in mind, the Renova Foundation acted collectively with the Advisory Board to create a methodology that would identify artisanal commercial fishermen who had no means of proving their work activity. This movement resulted in the De Facto Fisherman project, which was built over several meetings with fishing experts from the Renova Foundation, a technical team from the Social and Indemnity Policies, and Mediated Indemnity Programs, members of the Advisory Board and affected people from their respective communities.

Pilot project implementation started in the territories in December 2018. It was conducted in the communities of Regência, Augusta, and Povoacao, in the municipality of Linhares, in Espírito Santo, and in Conselheiro Pena, in Minas Gerais. Once the pilot project was completed, in December 2019, the Renova Foundation signed off on expanding the De Facto Fisherman project to the Renova Foundation’s intervention territory, along the Doce River channel and at its mouth, as well as in the adjacent marine area (no fishing area).

Recognizing artisanal commercial fishermen includes the collective and participative building of a Fisheries Cartography, which portraits fishing activities’ dynamics and relations in the region through maps, drawings, and collective narratives by fishermen. At this time, professional artisanal fishermen also participate in the process, helping make the work more robust. In a second step, individual consultations are offered for each fisherman and fisherwoman applying to the project to report on their fishing routine.

Retroactive payments are made to fishermen who never received any previous sums and were included in the project. Those who are already paid as small-scale fishermen have their Loss of profit payments and Emergency Financial Aid (AFE), when applicable, supplemented with the indemnity sum.

Offices

The Mediated Indemnity Program has offices called Mediated Indemnity Centers to serve the affected communities. You can find the addresses of the offices in operation on the map below. In some impacted municipalities, the service takes place through the mobile PIM.

The offices will only attend people according to their scheduled appointment, with a specific date, time and location.

Colatina
Colatina

Rua Adwalter Ribeiro Soares, 227 - Ramazini Building - Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Governador Valadares
Governador Valadares

Rua Israel Pinheiro, 2891 - 3rd floor (Hotel Ibituruna) - Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Governador Valadares
Governador Valadares

Rua Peçanha, 277 - Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Governador Valadares
Governador Valadares

Rua Bárbara Heliodora, 399 - Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Belo Oriente
Belo Oriente

Rua Guimarães Rosa, 65 - Alex Muller, Cachoeira Escura. Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Periquito
Periquito

Avenida Francisco Silveira Filho, 349 - Pedra Corrida. Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Galileia
Galileia

Rua Coronel Faria, 747 - Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Itueta
Itueta

Avenida Coronel Osório, 875 - Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Naque
Naque

BR 381, Km 250, SHOP 6, Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Resplendor
Resplendor

José Viceconti Street, 50, Matriz Square, Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Tumiritinga
Tumiritinga

Avenida Amazonas, 980 - Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Alpercata
Alpercata

Rua Paulo Geovane de Sá, 76, Aurelino Rodrigues. Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Governador Valadares
Governador Valadares

Rua Treze de Maio, 971, Nossa Senhora das Graças. Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Mariana
Mariana

Av. Manoel Leandro Correa, 267, Barro Preto. Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Barra Longa
Barra Longa

Rua Raimundo Alves Xavier, 327, Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Rio Doce
Rio Doce

Rua Coronel Bessa, 147, Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Periquito
Periquito

Av. Senador Getúlio de Carvalho, 72, Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Galileia
Galileia

Rua dos Operários, 1,009, Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Ipatinga
Ipatinga

Avenida Altina Gonçalves, 295, Iguaçu. Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

São José do Goiabal
São José do Goiabal

Rua Monsenhor Horta, 60, Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Linhares
Linhares

Avenida Augusto Calmon, 1,356, Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Baixo Guandu
Baixo Guandu

Rua Padre Le Duque, 169, Vila Kennedy. Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Colatina
Colatina

Travessa Corina Dalapicola, 125, Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Colatina
Colatina

Avenida das Nações, 762, Colatina Velha. Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Colatina
Colatina

Avenida Castelo Branco, 535, Santos Dumont. Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Governador Valadares
Governador Valadares

Rua Berilo, 2,386, São Raimundo.

Governador Valadares
Governador Valadares

Rua Montevidéu, 501, Jardim Pérola.

Governador Valadares
Governador Valadares

Avenida Venceslau Braz, 954, Santa Rita.

Governador Valadares
Governador Valadares

Rua Juíz Fulgêncio Pimenta, 344, Grã-Duquesa.

Governador Valadares
Governador Valadares

Rua I-2, 150, Sir.

Governador Valadares
Governador Valadares

Rua Eurito Orlando Bonesi, 32, Morada do Acampamento.

Baixo Guandu
Baixo Guandu

Avenida Rio Doce, 950

Povoação
Povoação

Community Integration Center: Rua Cleris Moreira, unnumbered

Regência
Regência

Rua Principal (Main Street), unnumbered, next to the Caboclo Bernardes square

Aracruz
Aracruz

Rua Quintinio Loureiro, 100, Centro (Downtown)

São Mateus
São Mateus

Avenida José Tozzi, 1398, Centro (Downtown)

Linhares
Linhares

Avenida Nogueira da Gama, 1879, Colina

Common questions

Check out the answers to the most frequently asked questions about the Indemnification Program Mediated.

The indemnified sums for each type of damage and the criteria adopted for the entire program were discussed previously and then presented to public authorities (public defenders, state secretary, and others), leading technical entities (Embrapa, Incaper, Emater, Sinduscon, and others), and validated through direct dialogue with the impacted communities from Barra Longa to Regencia, in the Doce River Mouth.

By late June 2020, the Renova Foundation had paid R$ 2,54 billion in indemnities and financial aid. A total of R$910,1 million were paid in indemnities for general damages in 10,096 cases.

In its turn, the emergency financial assistance program reached a total of 33 thousand people, 18.193 of whom were dependents, through 14,758 primary beneficiaries. Each of them received a monthly sum corresponding to the current minimum wage plus 20% per dependent, and the amount equivalent to a DIEESE basic-needs grocery package, which may vary depending on the month and state. AFE payments totaled approximately R$ 1.30 billion in June 2020.

The Water Damage Mediated Indemnity Program (PIM-DA) was destined to all people living in cities and districts deprived of their water supply or distribution for more than 24 consecutive hours due to the Fundao dam collapse in November 2015. As many as 267 thousand people received indemnities through the program in the states of Minas Gerais and Espírito Santo, accounting for 99% of those affected. A total of R$ 227.5 million were paid.

In cases where indemnity agreements were already formalized between the Renova Foundation and the affected party, only minimum proof of causality and eligibility was required, leaving cases in which applicants are unable to prove the alleged damage. As a result, the Renova Foundation is unable to address it.

Yes. Those interested may refrain from participating in the program at any time, free of charge. If after refraining the interested part wishes to return to the program, he/she can only enter again by scheduling a new appointment, returning to the beginning of the process.

Indemnifying all affected parties is the main task of the reparation process. We collectively built the proposal for the Mediated Indemnity Program (PIM), a free voluntary membership program, as an alternative to the judicialization process.

PIM addresses General Damage, and is aimed at helping people who have lost their income or material assets. Water Damage is designed for people who lived in towns and districts that had their water supply cut-off for more than 24 hours, and is currently through.

Guidelines and policies had to be created to indemnify people who are entitled to financial compensation, accounting for the diversity of damages, high levels of informality and the peculiarities of each process. For compensation to be fair, we must know the extent of the damage and impact on every individual.

This indemnity program is the first of its scale in the world, for how unprecedented and complex the quantity and diversity of people and types of damages have been, for its territorial extent and, especially, for its highly informal setting, where most of the damage cannot be proved with documentation.

Despite this high informality, by June 2020, the Renova Foundation had given out over R$2.54 billion in indemnities and financial aid. The emergency financial aid program currently assists 14,758 primary beneficiaries, serving about 33 thousand affected people. These families receive a monthly amount corresponding to a current minimum wage, plus 20% per dependent, in addition to the amount equivalent to a DIEESE basic-needs grocery package, which may vary from month to month and state to state.

The current Discharge Statement specifies the impact negotiated between the affected person and the Renova Foundation in the indemnity agreement, which allows the affected person to resort to other damages that are proven as a consequence of the Fundao dam collapse.

The indemnification process for people affected in Mariana differed from other impacted regions in many aspects, including the filing of a Public Civil Action by the Prosecution Service and the affected parties deciding, for example, that the Caritas Technical Advisory should be in charge of registration. The Renova Foundation respected those decisions, and therefore, did not kick off indemnities in the region before the Public Civil Action was settled.

 In October 2018, the Renova Foundation was authorized to start final indemnity services in Mariana, and has been making payments since. About 740 families started negotiations through the Mediated Indemnity Program (PIM). At the same time, several initiatives aim to generate lasting positive impacts on the town’s economy. Learn more about the action being taken in Mariana.

In practice, after completing the registration steps (form and inspection), applicants can already seek the Renova Foundation to negotiate and proceed with their final indemnity process, if they would like to. Otherwise, they can also wait for the Caritas report before negotiating the compensation.

Loss of profits corresponds to any income that a person obtained as a final result of their productive activity, which was interrupted as a direct consequence of the collapse of the Fundao dam. Indemnity for loss of profits must match the income directly impacted by the collapse.

Early each year, the sum corresponding to Loss of Profit from the previous year is paid to those people whose economic activity were demonstrably impacted as a result of the Fundao dam collapsing, in Mariana, Minas Gerais. The indemnity proposal accounts for the agreement previously signed by the affected party. Based on it, the indemnity for the damage suffered during the corresponding year is calculated. Each proposal will be personalized, and those affected may receive different amounts, which will be taxed as established by the Federal Revenue Service.

Those who opted for participating in the program have the guarantee that their case, their documents, their forms, among other documents created throughout the program, will be treated with absolute restriction and confidentiality.

No information will be supplied to third parties that were not specifically authorized by the impacted party, except in the rule of law or legal order, to government authorities and to insurers of the Renova Foundation, of Samarco or its shareholders.

The impacted parties are not allowed to use any document or work produced in the context of the program in any legal actions of any kind, whether they join the program, withdraw or cancel.

After the Term of Agreement is signed, the indemnity will be credited to a bank account in the beneficiary’s name. The Renova Foundation will send an SMS informing the payment to the phone number provided in the register.

Information that’s not available at the site of the Program can be found at the Mediated Indemnity Centers. Note that, for security reasons of the impacted parties, information about indemnity amounts will be restricted and will only be passed on to the impacted parties after enrolling in the Program.

The Renova Foundation identifies those affected through the integrated register. In this sense, the number of directly affected people identified coincides with the total number of people registered whose families were considered as directly impacted.

The Mediated Indemnity Program (PIM) is intended to indemnify individuals, and legal entities (only micro and small businesses) damaged directly by the dam collapsing. The defined criteria for these damages are:

  • People: Missing or deceased family members or people with whom those impacted lived and/or maintained an economically dependent relationship;
  • Movable assets and real property: Lost property or possession of real property or movable assets;
  • Real property use and productivity: Decreased productive capacity or viability to use a property or part of it;
  • Fishing activities: Interrupted fishing activities and lost fishing and extractive resources making any extractive or productive activity impossible;
  • Source of income: Lost source of income, work, or subsistence due to a ruptured link to the impacted areas;
  • Productive activities: Damaged local productive activities making establishments or economic activities impossible to keep;
  • Access to and use of resources: Hindered access or management activities for natural and fishery resources, including public domain land and collective use, with an impact on the income, subsistence, and way of life of the population;
  • Water supply: Damage due to the interrupted drinking water supply and distribution, for more than 24 consecutive hours, as a direct consequence of the event. *There are three types of indemnifiable damages in the PIM, namely: moral and material injuries and loss of profit. However, indemnity is calculated individually for each affected person or group of affected people depending on the damage suffered and accounting for the particularities of each case.

The Affected Party must wait for the Renova Foundation to make first contact to make an appointment at the regional PIM office. After the first appointment, new meetings will be scheduled at the same location to continue the indemnity process, including compensation for loss of profits.

Affected parties will receive indemnity for loss of profits until the conditions for exercising the activity – from which they obtained their income and which was directly impacted by the dam collapsing – are restored. If the activity cannot be resumed, indemnity payments will continue until conditions are established for the exercise of a new productive activity to replace the activity that was impacted.

Yes. People affected who have already been indemnified in the Mediated Indemnity Program (PIM) and are entitled to loss of profit payments will be called for assistance.

According to the Term of Treatment and Adjustment of Conduct (TTAC), Emergency Financial Aid (AFE) will be granted to affected people who lost their source of income with the Fundao dam collapsing, until conditions required to resume the original activity are restored, or until conditions are established for a new productive activity.

In July 2020, more than four years after the Fundao dam collapsed, the Foundation stopped paying Emergency Financial Aid to those who do not meet the requirements of the Transaction and Conduct Adjustment Agreement (TTAC), and to different categories that already have the conditions required to resume their productive activity.

The termination is being informed to the primary beneficiaries who fall into these categories, who will receive a single, definitive payment comprising the sums of three months (August, September and October), as a final discharge, in addition to the financial assistance corresponding to July, paid at the beginning of the month. This release is also available on the User Portal.

Find out more: Renova Informa: Emergency Financial Aid

Yes, the loss of profit will be paid in full without discounting the amounts paid as emergency financial aid.

The Renova Foundation offers permanent channels of communication and interaction with society, through fixed, virtual and call center spaces, and works to ensure that responses to interested parties are timely, accessible, appropriate, and understandable. We are available through the phone number 0800 031 2303, on your region’s Information and Service Center (CIA) or Contact Us: https://www.fundacaorenova.org/en/contact/.

It is important that any demands are formally recorded in the service channels, as these channels generate protocol numbers to monitor each service. We remind you that the Renova Foundation values confidentiality, so data on specific processes are not conveyed in public access channels. On our exclusive User Portal page, with access by registration and password, you can check the status of your indemnity process.

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