Fundação Renova

Indemnities

LEARN ABOUT THE PROGRAM

The Renova Foundation has been working on the construction of indemnity solutions to compensate those affected by the collapse of the Fundão dam, in Mariana (MG).  Tens of thousands of people, spread over 39 municipalities, suffered impacts of different nature and intensity: each case corresponds to an individualized process of damage assessment. The Renova Foundation is working to complete the indemnity process, planning, for example, agreements for different categories. Until September 2020, R $ 2.65 billion had been paid in indemnities and financial aid to approximately 321 thousand people (Water Damage, General Damage and AFE).

MEDIATED INDEMNITY PROGRAM (PIM)

Payments to those affected by the proven damage of their economic activities and by the lack of drinking water supply after the dam collapse are carried out through the Foundation’s Mediated Indemnity Program (PIM), a free voluntary membership program. Until September 2020, the Renova Foundation paid R $ 1.22 billion in damages for Water Damage – paid to people who were left without a supply and without water distribution for more than 24 hours after the dam collapse – and General Damage – for the reimbursement of who have suffered moral and material damages, including lost profits, from their economic activities.

EMERGENCY FINANCIAL AID

Until September 2020, the Renova Foundation paid R $ 1.43 billion in Emergency Financial Aid to approximately 33 thousand people who suffered a direct impact on their economic or productive activity. The amount corresponds to a minimum wage, plus 20% for each of the dependents and plus an amount equivalent to a basic food basket (Dieese reference).

REGISTRATION

The Integrated Registration is the basis for the identification of the losses suffered by each individual. It is essential to create a database that is to be the base of reparation initiatives. This is what allows the characterization of the extent of the impact for each person and to identify those affected and their material and economic losses.

Access the program’s website.

CASES OF DIFFICULT PROOF OF DAMAGE

The Renova Foundation is paying indemnity for the cases of difficult proof of damage caused by the collapse of the Fundão dam. Payments are made through a new indemnity system, implemented following the decision of the 12th Federal Court after the petitions submitted by the Affected Commissions of affected municipalities. Residents of localities that have already had their collective actions analyzed by the Court can join. Access must be provided by lawyers or public defenders of the claimants. The expectation is that the model will be replicated for the entire territory.

The option to join the Renova Foundation’s Mediated Indemnity Program was not terminated as of the decision of the 12th Federal Court. PIM has its own reparatory policies for those affected from previously recognized categories who can prove their damage.

Offices

The Mediated Compensation Program has offices called Mediated Indemnity Centers (CIM) to assist affected communities. The addresses of the offices in operation are shown on the map below. To continue the process of financial reparation during the pandemic, the Renova Foundation adopted a partially remote service, with the use of tools that enable remote appointments. The affected parties who prefer a face-to-face service should wait for the reopening of the CIM, which has not yet been scheduled.

Colatina
Colatina

Rua Adwalter Ribeiro Soares, 227 - Ramazini Building - Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Governador Valadares
Governador Valadares

Rua Israel Pinheiro, 2891 - 3rd floor (Hotel Ibituruna) - Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Governador Valadares
Governador Valadares

Rua Peçanha, 277 - Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Governador Valadares
Governador Valadares

Rua Bárbara Heliodora, 399 - Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Belo Oriente
Belo Oriente

Rua Guimarães Rosa, 65 - Alex Muller, Cachoeira Escura. Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Periquito
Periquito

Avenida Francisco Silveira Filho, 349 - Pedra Corrida. Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Galileia
Galileia

Rua Coronel Faria, 747 - Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Itueta
Itueta

Avenida Coronel Osório, 875 - Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Naque
Naque

BR 381, Km 250, SHOP 6, Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Resplendor
Resplendor

José Viceconti Street, 50, Matriz Square, Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Tumiritinga
Tumiritinga

Avenida Amazonas, 980 - Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Alpercata
Alpercata

Rua Paulo Geovane de Sá, 76, Aurelino Rodrigues. Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Governador Valadares
Governador Valadares

Rua Treze de Maio, 971, Nossa Senhora das Graças. Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Mariana
Mariana

Av. Manoel Leandro Correa, 267, Barro Preto. Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Barra Longa
Barra Longa

Rua Raimundo Alves Xavier, 327, Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Rio Doce
Rio Doce

Rua Coronel Bessa, 147, Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Periquito
Periquito

Av. Senador Getúlio de Carvalho, 72, Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Galileia
Galileia

Rua dos Operários, 1,009, Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Ipatinga
Ipatinga

Avenida Altina Gonçalves, 295, Iguaçu. Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

São José do Goiabal
São José do Goiabal

Rua Monsenhor Horta, 60, Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Linhares
Linhares

Avenida Augusto Calmon, 1,356, Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Baixo Guandu
Baixo Guandu

Rua Padre Le Duque, 169, Vila Kennedy. Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Colatina
Colatina

Travessa Corina Dalapicola, 125, Centro (Downtown). Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Colatina
Colatina

Avenida das Nações, 762, Colatina Velha. Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Colatina
Colatina

Avenida Castelo Branco, 535, Santos Dumont. Available Monday to Friday, from 8:30 a.m. to 5:48 p.m.

Governador Valadares
Governador Valadares

Rua Berilo, 2,386, São Raimundo.

Governador Valadares
Governador Valadares

Rua Montevidéu, 501, Jardim Pérola.

Governador Valadares
Governador Valadares

Avenida Venceslau Braz, 954, Santa Rita.

Governador Valadares
Governador Valadares

Rua Juíz Fulgêncio Pimenta, 344, Grã-Duquesa.

Governador Valadares
Governador Valadares

Rua I-2, 150, Sir.

Governador Valadares
Governador Valadares

Rua Eurito Orlando Bonesi, 32, Morada do Acampamento.

Baixo Guandu
Baixo Guandu

Avenida Rio Doce, 950

Povoação
Povoação

Community Integration Center: Rua Cleris Moreira, unnumbered

Regência
Regência

Rua Principal (Main Street), unnumbered, next to the Caboclo Bernardes square

Aracruz
Aracruz

Rua Quintinio Loureiro, 100, Centro (Downtown)

São Mateus
São Mateus

Avenida José Tozzi, 1398, Centro (Downtown)

Linhares
Linhares

Avenida Nogueira da Gama, 1879, Colina

Common questions

Check out the answers to the most frequently asked questions about the Indemnification Program Mediated.

The indemnity values for each damage and the criteria adopted throughout the program were previously discussed and presented to the public authorities (public defender’s office, state secretariats, among others), technical reference entities (Embrapa, Incaper, Emater, Sinduscon, among others) and validated through direct dialogue with the impacted communities from Barra Longa to Regência, at the Doce River estuary.

By the end of September 2020, the Renova Foundation had paid R$ 2.65 billion in indemnities and financial aid. A total of 10,257 indemnity payments were made for general damages for the overall amount of R$ 905.5 million.

Whereas the emergency financial aid program reached a total of 33 thousand people, 18,133 of whom were dependents, through 14,754 primary beneficiaries. Each of them received a monthly sum corresponding to the current minimum wage, plus 20% per dependent. The amount equivalent to a DIEESE basic-needs grocery package, which may vary depending on the month and state. The amount paid in Emergency Financial Aid (AFE) amounted to approximately R$ 1.43 billion in September 2020.

The Mediated Indemnity Program – Water Damage (PIM-DA) was destined for all people living in towns and districts deprived of their water supply or distribution for more than 24 consecutive hours due to the Fundao dam collapse in November 2015. As many as 270 thousand people received indemnities through the program in the states of Minas Gerais and Espirito Santo, accounting for 99.9% of those affected. A total of R$ 282.1 million was paid.

The indemnities that have already had formalized agreements between the Renova Foundation and the affected parties are the cases in which a minimum of proof of causality and eligibility was made, now remaining the cases in which the person who declares himself affected cannot prove the alleged damage and the Renova Foundation, consequently, is unable to process.

Yes. Those interested may refrain from participating in the program at any time, free of charge. If after refraining the interested part wishes to return to the program, he/she can only enter again by scheduling a new appointment, returning to the beginning of the process.

The indemnity of all those affected is a central task in the reparation process. To create a quick alternative to the judicialization process, the proposal of the Mediated Indemnity Program (PIM), a free voluntary membership program, was collectively built.

The PIM acts with people who have lost their income or material property, which is called General damage. The Water Damage, aimed at those who lived in the cities and districts that had the water supply interrupted for more than 24 hours, has already been finalized.

It was necessary to draw up guidelines and policies aimed at repairing those who were entitled to financial compensation taking into account the diversity of damages, the high rate of informality, and the particularities of each process. Fair compensation presupposes knowing the extent of the damage and impact for each individual.

This indemnity program is the first of its scale in the world. For how unprecedented and complex the quantity and diversity of people and types of damages have been, for its territorial extent and, especially, for its highly informal circumstances, most of the damage cannot be proved with documentation.

Despite these highly informal circumstances, the Renova Foundation disbursed, until September 2020, more than R$ 2.65 billion in indemnities and financial aid. The emergency financial aid program currently assists 14,754 primary beneficiaries, serving more than 33 thousand affected people. These families receive a monthly sum corresponding to a current minimum wage, plus 20% per dependent, in addition to the amount equivalent to a DIEESE basic-needs grocery package, which may vary depending on the month and state.

The current Discharge Term specifies the impact negotiated between the affected party and the Renova Foundation in the indemnity agreement, which allows them to claim other damages that may in the future be proven to be a consequence of the collapse of the Fundão dam.

The indemnification process for people affected in Mariana differed from other impacted regions in many aspects, including the filing of a Public Civil Action by the Prosecution Service and the affected parties deciding, for example, that the Caritas Technical Advisory should be in charge of the registration process. The Renova Foundation respected those decisions, and therefore, did not commence indemnities in the region before the Public Civil Action was settled. The agreement was ratified by the Court of Justice of Minas Gerais (TJMG) and by the Judicial Center for the Resolution of Conflicts and Citizenship (Cejusc) in the Mariana district.

In October 2018, the Renova Foundation was authorized to start final indemnity services in Mariana and has been making payments since. As of September 30, 2020, 1,325 families were registered. At the same time, several initiatives aim to generate lasting positive impacts on the town’s economy. Learn more about the actions underway in Mariana.

In practice, after completing the registration steps (form and survey), those affected, if they wish, can already seek the Renova Foundation to negotiate and continue their final indemnity process. If they choose, they can also wait for the report prepared by Caritas and after that negotiate the indemnity.

The lost profits correspond to the income that the affected parties obtained as a final result of their productive activity that was interrupted as a direct consequence of the collapse of the Fundão dam. The indemnity for the lost profits must correspond to the income directly affected by the collapse.

Those who opted for participating in the program have the guarantee that their case, their documents, their forms, among other documents created throughout the program, will be treated with absolute restriction and confidentiality.

No information will be supplied to third parties that were not specifically authorized by the impacted party, except in the rule of law or legal order, to government authorities and to insurers of the Renova Foundation, of Samarco or its shareholders.

The impacted parties are not allowed to use any document or work produced in the context of the program in any legal actions of any kind, whether they join the program, withdraw or cancel.

People who had a proven impact on their economic activities due to the collapse of the Fundão dam, in Mariana (MG), receive at the beginning of the year the amount corresponding to the previous year’s lost profit. The compensation proposal takes into account the agreement which had been signed with the affected party. Based on it, the indemnity for the damage suffered over the corresponding year is calculated. Therefore, the proposals will be personalized and those affected can receive different amounts, which will be taxed as provided by the Federal Tax Authority.

Information that’s not available at the site of the Program can be found at the Mediated Indemnity Centers. Note that, for security reasons of the impacted parties, information about indemnity amounts will be restricted and will only be passed on to the impacted parties after enrolling in the Program.

After signing the Term of Agreement, the indemnity will be deposited into a bank account, which must belong to the affected party. The Renova Foundation will send a text message to the phone number provided during the registration to notify about the payment.

The Renova Foundation identifies those affected through the integrated register. In this sense, the number of directly affected people identified coincides with the total number of people registered whose families were considered as directly impacted.

The Mediated Indemnity Program (PIM) is intended to indemnify individuals, and legal entities (only micro and small businesses) damaged directly by the dam collapsing. The defined criteria for these damages are:

  • People: Missing or deceased family members or people with whom those impacted lived and/or maintained an economically dependent relationship;
  • Movable assets and real property: Lost property or possession of real property or movable assets;
  • Real property use and productivity: Decreased productive capacity or viability to use a property or part of it;
  • Fishing activities: Interrupted fishing activities and lost fishing and extractive resources making any extractive or productive activity impossible;
  • Source of income: Lost source of income, work, or subsistence due to a ruptured link to the impacted areas;
  • Productive activities: Damaged local productive activities making establishments or economic activities impossible to keep;
  • Access to and use of resources: Hindered access or management activities for natural and fishery resources, including public domain land and collective use, with an impact on the income, subsistence, and way of life of the population;
  • Water supply: Damage due to the interrupted drinking water supply and distribution, for more than 24 consecutive hours, as a direct consequence of the event. *There are three types of indemnifiable damages in the PIM, namely: moral and material injuries and loss of profit. However, indemnity is calculated individually for each affected person or group of affected people depending on the damage suffered and accounting for the particularities of each case.

O Atingido deve aguardar a Fundação Renova realizar o primeiro contato para agendamento no escritório do PIM, em sua região. Após o primeiro atendimento, serão agendadas, no mesmo local, novas reuniões para dar continuidade ao processo de indenização, incluindo a indenização por lucros cessantes.

Indemnity for lost profits will be paid until the conditions for the resumption of the activity from which the affected party took their income and which was directly impacted by the collapse of the dam are restored or, in cases when it is not possible to resume the activity, until conditions are established for the exercise of a new productive activity that replaces the activity that was impacted.

Yes. The affected parties who have already been compensated in the Mediated Compensation Program (PIM), who are entitled to payment of the lost profit will receive a call to schedule an appointment.

Yes, the lost profit will be paid in full without deduction of the amounts paid by way of the emergency financial aid.

The Renova Foundation provides permanent channels of communication and interaction with society through physical and virtual locations as well as a tool-free call center and works to ensure that answers are given on time, using accessible, appropriate and understandable language to stakeholders. We are available by phone on the number 0800 031 2303, for the Information and Service Center (CIA) of your region or contact us: https://www.fundacaorenova.org/fale-conosco/.

It is important that any demand is made through our official channels, as only  in these channels protocol numbers are generated which allow each demand to be followed up. We remind you that the Renova Foundation values confidentiality, so it is not possible to provide data on specific processes in public access channels. On the  User Portal’s  exclusive page, accessed using a login and password, it is possible to check the status of the indemnity process.

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3 comentários

    Bom dia,gostaria de saber se realmente vai dá uma resposta aqueles que ainda não foram indenizados,pois já me visitaram fizeram todos os trâmites e estou aguardando uma resposta desde 2016,pois é uma injustiça o que vcs estão fazendo com muitas pessoas que realmente tem direito a indenização.

    Reply

    SOLICITO INDENNIZAÇAO DA EMPREZA BHP POR DANOS AMBIENTAIS APÓS O ROMPIMENTO DE BARRAGEM DE MARIANA EM 2015.

    Reply

    Olá, Ofelia. Cada requerimento é analisado individualmente, por meio dos programas criados para cuidar dos processos de ressarcimento. Para preservar os seus dados pessoais e a confidencialidade das informações que são sigilosas e não podem ser compartilhadas por aqui, recomendamos que você entre em contato com um dos nossos canais de relacionamento pelo telefone 0800 031 2303 ou em nosso site, acessando o Fale Conosco: https://www.fundacaorenova.org/fale-conosco/.

    Além disso, você pode acompanhar o andamento do seu processo de cadastro em nosso sistema também pelo Portal do Usuário.
    Para obter acesso ou recuperar a senha, acesse o site e cadastre-se: https://portal.erpsa.com.br/erprenova/Padrao/modulo-portal-do-usuario/#Login.

    Caso não consiga se cadastrar ou recuperar a sua senha, entre em contato com o 0800 031 2303 ou dirija-se a um Centro de Informação e Atendimento da Fundação Renova.

    Reply

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