Units feature teams trained to provide information about the programs
The Information and Service Centers of the Renova Foundation are open from Monday to Friday, from 8 am to 5 pm, and their multidisciplinary teams are well-prepared to provide information about ongoing programs.
Questions regarding tailings, the state of the Doce River, and water monitoring in the Water Treatment Plants (ETAs), among other environmental issues, can also be clarified. The requests that cannot be answered and solved immediately at the centers are forwarded to the responsible technicians and will be returned subsequently to the requester.
“The centers are designed to facilitate the communication with the residents and provide transparency regarding the completed rebuild and repair actions”, says Paulo Henrique Cardoso, who works in the Communication, Participation, Dialogue and Social Control Program Department.
In addition to the offices, there are two other service channels the impacted parties can contact: the Information Center can be reached by calling 0800 031 2303 or by the online Contact Us form and the Ombudsman’s Office by calling 0800 721 0717.
Check out below the addresses of the Information and Service Centers of the Renova Foundation.
- Aimorés – Av Dr. Americo Martins da Costa, 13, Shop 3, Downtown
- Barra Longa – Rua Matias Barbosa, 14, Downtown
- Belo Oriente – Rua Monteiro Lobato, 557, Alex Muller – Cachoeira Escura
- Governador Valadares – Rua Barão do Rio Branco, 480, Room 601 – Building: Work Center, Downtown
- Mariana – Av. Bom Jesus, 195, Downtown
- Periquito – Av. Francisco Silveira Filho, 287, House A – Pedra Corrida
- Resplendor – Rua Morais de Carvalho, 831, Room 4, Downtown
- Santa Cruz do Escalvado – Rua Maranhão, 06, Novo Soberbo
- Baixo Guandu – Rua Madame Albertina Holz, 165, Shop 4, Shopping Center Teles
- Colatina – Avenida Getúlio Vargas, 500, Colatina Shopping Mall, Room 812, Downtown
- Linhares – Av. Presidente Getúlio Vargas, 1.220, Room 315, Tower A, Downtown
- Regência – Rua Lídio de Oliveira, 3, Shop 2